After Juli Nail Spa underwent new ownership it's been a whirlwind of highs & lows. In the beginning, they followed in the footsteps of the previous owners with cleanliness, etc. I am not sure what has happened but they have been on a steady decline.
In the most recent visit (which will be my LAST) I noticed the staff doesn't sanitize their instruments or use the individualized (new) package of files they use to pull out for every customer as they once use to do. Instruments & files are taken from the bins at each table which are then used for all clients & NOT sanitized before/after use. The pedicure tubs while in use have a plastic cover for each individual customer & after use, they would be quickly scrubbed & cleaned... now after I was done they removed the plastic protector did not clean the tub & just sat someone else in the pedicure chair I used. It should be industry standard everything is cleaned, sterilized/sanitized, etc. especially with people who get services for nails/feet may have a fungus, etc. The nightmare stories people share about infections they have encountered after going in for a normal manicure & pedicure service is alarming & disturbing. This is due to instruments not being sterilized & pedicure tubs not being sanitized & scrubbed properly. They really need the health department to come & inspect their facility.
As if this isn't bad enough I have had my fair share of terrible interactions with the current owner, June. My last visit I used a $37 gift certificate I had recently received for Mani & Pedi & she had the nerve to ask her worker (in her language) to ask me if I had used it with a salon full of customers. Super embarrassing! I said no the receipt & gift card were in the envelope... she thankfully applied it to my total. Also, she is incredibly pushy with getting people to get UV Gel Extensions instead of the UV Gel Nail Polish.... while she is just trying to bring in business, she shouldn't deceive customers when they specifically ask if it damages/weakens your nail & will this require more maintenance. I was one of the unfortunate clients that believed her & it ruined my nails. The every 2-3 week fill in sessions are too expensive to maintain long term. So I removed after 5 months & she was being so nice trying to persuade me not to remove the UV Gel Extensions. When I persisted I wanted the removal, she then flipped to being short & rude alerting me that if I want them to remove it-- it would be $15. I said ok no problem I want them off & Leo removed it with the electric nail drill. It was one of the most PAINFUL experiences I have had. My nails looked terrible with indentations & lots of sensitivity. It took 3 long months for my nails to grow out all the damage from the UV GEL service.
I am incredibly disappointed with the rapid decline of this nail salon. Great location but management is terrible. On the hunt for a new nail salon in the area..... read more