She rushes you in and out. Before I'm even done asking her my questions, she's trying to get me to leave. She misdiagnosed my problem. Wasted my time and money. Her office tried to charge me for twice for two office visits. As soon as i enquired about an elective procedure, just out if curiosity, she perked up. You could practically see the dollar signs in her eyes. And when my insurance required a NP to do a biopsy, she got super territorial and rude to that NP. I don't care about whatever office politics goes on there, but she was not professional, claims to have over 20+ experience, but that did help when she got my diagnosis wrong. I'll be searching for a new dermatologist. read more

Unbelievable this woman. She is very thorough, which is great, but when you wait 2 hours for your appointment, it's frustrating. She removed to moles from my back and did a horrible stitch up. I will add the pictures to show. 2 days after the stitches were removed, both wounds had opened up. She cannot sow for crap. DO NOT let her put stitches in you. I came back and talked to dr. Bettencourt, she seemed to have it together. Dr. Fu is the worst read more

I was in her office for less than 10 minutes. I was there for hair loss paid $135 for her to not look at my scalp including a mole I was afraid was cancer. She brushed me off with biotins pills. The 5mins of the 10 i was in her office, was her telling me that my hair loss was nothing in comparable to the girl she saw before me. 2 months later my scalp is now showing and i'm left with no answers. I asked for a full bloodwork scan done and she refused because she'd rather me spend my money on her $3000 hair gimmick than have answers to if i'm healthy or not. read more

I have been a patient of Dr. Fu for 14 years and would recommend her highly. Having had two melanoma, I am very concerned about my skin care and I have only very positive things to say about Dr. Fu and the treatment she has provided me over the years. Dr. Fu is extremely knowledgeable and takes the time needed to do a proper evaluation. She is very experienced, and professional in her work. read more

Liked Dr. Fu. The office staff, front desk, scheduling, insurance is the WORST! No idea what they are doing. Never had a problem with my insurance nor have I ever had to wait an extra 30 minutes for the front office staff to get my file back to the MA. They said they couldn't move the file to MA until they had confirmation that my insurance is valid. Gave them insurance when I made the appt but they didn't check it. Hmmm. Secondary insurance: X has his insurance covering our kid. They couldn't find anything on his insurance. I've never had any issue with any other physician's office finding his insurance. Then they tried to 'explain' how looking up and validating insurance works. HAHAHAHA I used to work in an ER, General MD, and OBGYN doing insurance verifications, check in's, co pays, etc. so when they tried to 'explain' I almost laughed out loud. REDICULOUS and sad because I'm told Bettencourt and Fu are pretty good Derms but their office staff don't know what they are doing at all. read more

I got something removed over two weeks ago for biopsy. I have never heard from the office regarding results. I have called no less than a dozen times in the last week and no one has EVER answered. I have left several messages and no returned call. Today I choose the appt option and explained my concerns and Frustrations. He transferred me to the lady that answered the phone said "I'm sorry the person that handles that is sitting right next to me and I promise you as soon as she gets off the phone I'm going to have her call you back regarding your results". That never happened today either and their office is now closed!!!!!! Worst customer/patient service ever!!!!! I'm new to Henderson and am still looking for a dermatologist. read more

I heard that Dr. Fu was thorough. Unfortunately, after waiting i hour and twenty minutes for the appointment, I had to leave to go to work.

I did not get a chance to see the doctor. The scheduling system they use is horrible. They schedule for multiple offices and it's impossible to get through or get your appointments sorted out. Last minute changes and cancellations. Horrible horrible service read more

This review is not for dr. Fu but for the front desk/scheduling department, which in many cases are the face of the actual business. I needed to see dermatologist and after Yelp research found that only professional around with good reviews(even though just a few) is dr. Fu. So i called to check if they accept my insurance. After -providing all information to their scheduling department/front desk- provider, member ID's, social security etc. I've been told they accept it. I wanted to make sure because i also work by appointments and had to cancel half of my work day and schedule @8.30am. Needless to say upon my arrival @8am to fill my paperwork I've been asked my insurance card and ID...surprise :)) We dont accept your insurance but you can pay in full and see the dr. ...thanks but no thanks. Not only i have lost money not going to work by noon but have to pay in full. What a disappointment this business is. read more

This review is long overdue. Dr. Fu is a caring physician who really listens to patients and explains her course of treatment thoroughly. She has treated my psoriasis and several moles - very carefully identifying any suspicious area that is pre-cancer. I have literally referred several other medical professionals to her for future. I feel fortunate to have found Dr. Fu. Deanna who works with Dr. Fu is also very responsive and thorough. I would not go anywhere else for dermatology in Las Vegas. Regarding the staff, I have never had any of the issues (long waits) with the admin staff; in fact, they couldn't be more professional majority of the time. They are polite and very caring especially toward senior patients. Going to Advanced Dermatology has always been a positive experience. read more

Dr. Fu is amazing! She knows a lot about hyperhidrosis a.k.a excessive sweating. I left feeling relieved that I finally got answers to what I have and the treatment options available for me. The facility she works in is bright and clean as well so it makes you feel comfortable while you're waiting to be seen. read more

I researched and thought Dr. Fu would be a good dermatologist. I found the office to run about 1-2 hours late and they said it was regularly like this. They are short handed at the front desk and the check out. I was on hold for 20+ minutes to let them know I was running late and got there before they answered and was put in a room. Sad. Dr. Fu was very fast and wouldn't really let me ask any questions. She was short and curt. She took several biopsies and said I would have to pay to get the results since making a follow up phone didn't work well, most of the time ending in phone tag. This is the craziest doctor/procedures I have ever experienced. She didn't take off another area that I was concerned about and now my regular doctor said I need to see another dermatologist to get it removed. Frustrating. Dr. Fu wouldn't remove it. read more

I have been a patient of Dr. Fu for 11 years and have been very happpy with her care. I have had medical and cosmetic procedures as part of my treament and have been satisfied with Dr. Fu's experience and knowledge in her field. She is very professional and efficient. Both of my children were treated for acne in thier teenage years by Dr. Fu who did a great job treating them successfully with medications and skincare regiments. read more

I rarely write reviews, but really want to get the word out about Dr. Fu! She is extremely thorough, takes her time explaining things to you, yet remains on schedule. If you are looking for a dermatologist with lots of experience--look no further. read more

Dr Fu was thorough and professional. Explained her findings in detail and suggested corrections. Best dermatologist I've been to in Vegas and have lived here for 18 years with hereditary skin cancer worries read more

Had a basal cancerous mole. Dr Fu getting the biopsy was quick and painless Dr Bentacort did the removal of the pre cancer mole. Again it was quick and painless. I know the scraping left a large hole. The stitching and stitches in my opinion could have been better. There is still quite a large opening but no bleeding. She is a fine doctor and very thorough but I believe she needs some work closing up the mole holes read more

I have an annual skin cancer screening and have not been happy with the doctors I have used since moving here in 2012. So last year I asked my primary care physician for a referral to a new doctor and she suggested Advanced Dermatology and Cosmetic Surgery. The office made me an appointment with their new doctor, Dr. Jan Fu. What an odd coincidence since my long time dermatologist in Ohio had the same name. Imagine my surprise when my new doctor actually was my old doctor. I am so pleased to be under her care once more. Dr. Fu is smart and competent and I know I am getting the best care and advice from her. I would recommend anyone who needs a great dermatologist to see Dr. Fu. I understand some patients have not had a great experience with the office (me included) but I will put up with that inconvenience to continue to see Dr. Fu. read more

I have been seeing Dr. Fu for the last eight months. I honestly feel she kept my squamous skin cell cancer from turning into a melanoma. I had been seeing a highly recommended dermatologist for the last 10 years who told me not to worry about a black discoloration on my cheek. She said it was just an aging spot. My gut told me different so I went to see Dr. Fu. She biopsied it and it was squamous skin cell cancer. I had surgery and now I don't have to worry! Her calmness and expertise made me feel stress free. If you have any questions on moles or discolorations please see Dr. Fu. She just might save your life! A special call out to her fabulous assistant- she will give you aromas for calming if you nervous. read more

Dr. Fu is, without a doubt, the very best derm doctor in Las Vegas. I have been in LV for over 20 years, and with 2 types of serious skin issues, she has been the one doctor that has taken the time to address the issues, my concerns, and recommend treatment that appears to be working. I totally trust her, and I implore anyone/everyone who has any type of skin issues and/or concerns, please see Dr. Fu. Her phone # is 702-257-7546. You will not be disappointed. read more

Dr. Fu is an excellent doctor. She takes her time with you and will address anything that needs to be done so you don't have to return another day. She is thorough, explains everything and her bedside manner is kind and compassionate. I recommended her to my whole family and everyone is very pleased with her. She makes you feel that you are in good hands. I highly recommend her. read more

I met Dr. Fu at a Senior Expo and was very impressed with her sincerity and pleasant manner. She was again sincere and pleasant at my first appointment but at each successive appointment was more and more aloof and spoke more with her staff than me. No relief was offered in the 3 office visits. She also charged for a 2 day follow up which lasted less than 7 minutes. I have since received copies of my records from her office and am seeking assistance elsewhere. read more

The only reason that I was FORCED to give one star is that they have no problem getting paid. They have that process down pat. However, waiting 7 days for them to call in a prescription refill, unbelievable! Left 3 messages with "nursing staff". No call back, no call to pharmacy. Spoke with front desk staff last Thursday. She is going to send message to nursing staff. No call back, no call to pharmacy. Finally, today, I called again and spoke with front desk. She transferred me to Rose. Rose said that the reason that my request wasn't taken care of was that I had to wait 30 days for refill. I, then, contacted my pharmacy, who I have had to call every day since last Tuesday, to find out if the idiots in this office called in my renewal. They did not. The pharmacist faxed them a request for approval. They did not respond to that. Quite frankly, I don't even know if Dr. Fu diagnosed my problem correctly. Thank goodness for Smiths Pharmacy, and Matt who contacted Rose after I told him of my frustration, and I can finally pick up my prescription tomorrow. Good luck to anyone thinking of going to this practice. The only saving grace is that this moronic front office staff, "nursing staff" does not work at a cardiologists office. read more