so far I haven't had any issues with this company. the company seems pretty nice and helpful. Ive…read moreonly been here 6 months and no issues

we moved from out of state and had a really great experience with Invitation homes, we were set up…read morewith a move in orientation which explained the whole move in process, appliances and how to change lightbulbs in there and other little tips and tricks around the home. They were very friendly, honestly everyone I spoke with was nice and impressionable, just a wonderful experience, definitely would rent with them again and recommend to family and friends!

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

We've had the privilege of working with Jeff through selling one home and purchasing two, and we…read moretruly couldn't imagine going through those experiences with anyone else. Not only is he incredibly knowledgeable and responsive, but he genuinely cares, which makes all the difference during what can be a stressful process. Jeff is the perfect balance of professional, honest, and down-to-earth. He's truly dialed in to what matters most to our family and has guided us every step of the way with (lots of!) patience and insight. We are grateful to have had him in our corner and would recommend him to anyone.

Hands-down, the best realtor in Arizona. Jeff knows the Phoenix area like the back of his hand. He…read moreis very knowledgeable in terms of real estate and mortgages. In addition, he is an all-around nice person. Patient, responsive, empathetic, and extremely reliable and consistent. We have used Jeff multiple times and consider him a friend. He is a great person overall. I trust him with my life at this point.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

Pixelist Media is amazing! I work for a title company and our team needed headshots. Most of us…read moreare camera shy so we were not looking forward to it. They were so warm and helpful that we all enjoyed the experience! The photos came out great and I have recommended them to others since. Call them! Hire them!

Pixelist media is the absolute best!! Not only are the photos always INCREDIBLE but Priscila and…read moreLinh are truly lovely people and working with them is always a treat. They provide quality services and know how to get the best possible photos. Priscila and Linh go above and beyond at every shoot. I highly recommend using their services!!

I have known Kiran and his team for over 6 years now and they have helped us with our various real…read moreestate needs (investment, short sale and new purchases). From our first purchase 6 years ago to our recent sale a month ago, I can tell that they still strive to understand the "client needs" and they work hard till all the needs are met. He is very friendly, responsive, humble and his attention to detail is second to none. I remember swapping text messages on a Saturday night with him many times and he will ensure that everything's taken care of with a courtesy phone call the following Sunday. We all consider him a friend instead of an agent because he goes above and beyond our typical real estate needs and this separates him from the competition. I have referred Kiran to many of my friends and I got a big THANKS from all of them. Thank you Kiran and your team and I wish you the best!!

It was full cash offer with no contingencies! It was full…read morecash offer with no contingencies! It was full cash offer with no contingencies! It was full cash offer with no contingencies!

This place is horrible with rentals. They do not respond quickly to email when you have an issue…read morewith the property, and if you are calling in an issue, they won't get back to you. Make sure if you use this company, get everything in writing. They will tell you one thing and flip it on you to keep your security deposit when you leave. Very disappointed in the service they provide and would not recommend them for anything.

From the owner: Don't hesitate to call Jared Schaub in Gilbert, AZ. We are committed to your satisfaction. Call us…read moretoday.

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

Whatever you do with Builder William Ryan make sure you get a thorough independent inspection…read morecompleted for all electrical, HVAC/Heat pump systems, and plumbing. My family purchased a new Build from William Ryan in 2018 and the home has had numerous issues. The latest being TWO Heat Pumps needing to be replaced along with Ductwork which costed my family over $30,000. The Explanation from William Ryan is we stand behind our work. I was further informed that their processes, equipment, and technology has improved over the last 5 years. Well, I thought we were getting a quality home in this new build. Buyers beware! Once, they get your money it is on to the next home buyer. Make sure you get your own home inspection to check for HVAC/Heat Pump, Electrical and Plumbing. Inspectors that specialize in evaluation of these areas will identify if quality work has been performed and identify issues before you receive the keys. William Ryan will only give you lip service once you obtain ownership of the home. I am posting this review for current buyers considering builder William Ryan. We had multiple General Contractors for the completion of our home and the lack of continuity is evident in the home's craftsmanship. Just because you have a new build does not mean you will be free of huge home repairs and expenses. I wanted to share my lessons learned so others can protect themselves and follow-up with things for yourself.Knowledge is power and please share with others. Last point, please register all your systems such as HVAC/Heat Pumps, Stove Range, and any other equipment installed by the builder. Oftentimes, these large ticket equipment items will not be registered by the builder. As a result, the equipment that starts having issues will not be repaired by the manufacturer due improper product registration. William Ryan will not inform you that they will not register you HVAC/Heat Pumps. Therefore, if the equipment fails after the standard warranty and you did not register the equipment, the home owners will be left making repairs on HVAC/Heat pump system in a new build. Trust no one but yourself when it comes to product registration. The builders will not make you aware of this at all.

The Wal-Mart of home builders on roll back. I should have know this was all bad when they plotted…read moreout my home and installed the pipes in the wrong location on the property. Run don't walk away from this home builder. Ive been in my brand new home for over a year and cant get warranty work done. I have tiles ready to fall off the wall because the grouting is crumbling, no grouting on much of my floor tile and water damage to my home. Warranty staff and management are disinterested. Ive been polite and understanding for the last year but done with that. Maybe bitch mode will get some progress . Most of my neighbors have had the same experience. I thoroughly regret going with this builder. Shame on them.