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    JTs Kia

    2.5 (120 reviews)
    Open 9:00 am - 8:00 pm

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    Services - JTs Kia

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    18 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto exhaust repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    price of the vehicle

    I cannot stress enough how shady and unprofessional this company is. I called JT Kia of Columbia 230 Killian Commons Parkway Columbia, SC 29203 about a 2019 Honda Ridgeline listed at $22,900. I was planning to drive from Statesville, NC (a 2-hour, 112-mile trip) to purchase the vehicle on Friday. I called Thursday morning and spoke with Gordon, who said he would send me a text and reach back out shortly. This was at 9:06 AM. By 3:22 PM, I had not heard back, so I texted Gordon again. After trying to reach the sales manager, Tillman, Roe, someone finally came on the line and said they would send the forms so I could take them to my bank. When the forms arrived, the price of the vehicle had increased to $25,588 because I wasn't financing through them. I called and explained that I was essentially paying cash and would not pay more--in fact, I expected to pay less. Then I received a text from Roe stating they would honor the original price but add dealer add-ons, bringing the total to $26,532. This company is deceptive and tries to take advantage of people. I would not recommend anyone to go to this company. They will totally take full advantage of you.

    JT kia of Columbia is complete trash. Starting with trying to call in to someone at the front desk to get scheduled. Told me they would call me back with a confirmed appt, never did. I had to call. They also just lack professionalism. Nik is horrible. I had to deal with him both my visits and it's painful. First time I dropped my car off, I had to wait in line to give them my keys which took forever. And he made a smart mouth comment about I should have been there sooner, lemme guess you were stuck in traffic. So rude. He sent a text saying I could text this number +1 (803) 932-1449 anytime during my service.. which I finally did by 1pm still not hearing anything from them. He then proceeded to argue with me stating "I tried calling this morning around 9:30, its ready for pick up." I text him back letting him know the number he was supposed to be using to get ahold of me is NOT the number that called so I assumed it was a spam call. I go to pick up my car and Nik blamed me for not calling them sooner. During my visit they replaced some items that were recalls, but had to order some parts (which they never called to let me know came in over a month later). When I got my car back it was leaking oil and I couldn't figure out why. My back right door also would not lock anymore and still doesn't to this day. I dealt with the problem for a few weeks while they got me on the schedule to have them look at it. Nik was working my case alongside his manager. Nik tried to tell me because I have two car seats in my car, surely i overuse the side with the door lock problem. Which is not the case. Both of my kids normally get in themselves on the driver backseat side smh. But his remarks were obviously most needed per usual. His boss said they would look at my car for free. But wanted to charge me a diagnostic fee for the back door lock. This of course upset me because the first visit I drop my car off it's fine, I get it back it's leaking and won't lock, I shouldn't be charged anything... So basically they run their tests and come to find out when they were installing a recall piece, the manager admitted his mechanics didn't run the after inspection to confirm everything was sealed properly...THEY DID NOT TIGHTEN SOMETHING UP which caused the oil leakage(extreme rookie move for such established mechanics) The manager ran the tests on my doors anyway and didn't charge me and found out I need a lock replaced. I highly do NOT recommend this place and I feel sorry for you because they are like 1 of 2 KIA locations in Columbia. When I lived in Charleston the Kia location there was hands down best customer service, mechanic service, just all around super professional. JT could learn a thing or 10 from them!

    My two Fiat!

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    17 days ago

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    4 months ago

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    2 months ago

    They're very polite and patient. But it took half an hour longer than they told me, that I had to change our appointment.

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    2 years ago

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    7 months ago

    Highway robbery at its best. $220 for a diagnostic for a check engine light, when my car is still in warranty? That's sad and pitiful.

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    1 year ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - JTs Kia

    Review Highlights - JTs Kia

    I had an amazing sales rep (Shaun) and several others help and keep us company during long waits!

    Mentioned in 2 reviews

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