Mr. Kenneth was a professional mechanic who fixed my rear and front brakes. He was able to get the…read morebrakes needed for my vehicle and was able to replace my brakes. The pricing was great as well. He is worth the money especially because he was able to come to my home for repairs.

From the owner: With On Site Mobile Tech, LLC, we are your shop on wheels. We back our services with a solid…read moreguarantee with over 25 years of experience in automotive car care and comprehensive services at an affordable price. You can trust that we’ll get the job done right, ensuring long-term results and complete satisfaction. We come directly to your location, saving you time and hassle while providing fast and efficient service that fits into your busy schedule. From routine maintenance to complex repairs, we offer a wide range of services, covering every aspect of your vehicle’s needs, all at your convenience.

I had a very frustrating and disappointing experience with this location. I brought my vehicle in…read morefor brake work, and during the process, the technician damaged the caliper piston by improperly twisting it back into place. The store manager, Chris, was upfront about the issue and mentioned they were working on sourcing a new part. When I inquired about a rental due to the delay (which was caused by their error), Chris said he wasn't sure about rental options but gave me the number to their corporate office. After speaking with Elvin at corporate, he offered to arrange an Uber home and said the part should arrive by Monday. When I asked Chris about the Uber, he said he didn't have the app. I offered to order my own ride if they would reimburse me, and Chris agreed, saying they would also cover the labor due to their mistake. However, communication and consistency quickly fell apart. On Monday, I was still told the part hadn't arrived. I reminded them that I had already missed work due to this delay and again requested a rental. This time, my request was escalated to a regional manager, Craig, who took a different tone. He seemed more focused on shifting blame, suggesting the issue was caused by old brake pads. I informed him that I had new Brembo ceramic pads installed at Mavis less than a year ago, and I had photos proving their condition. After some back-and-forth, he said he would push the rental request forward -- though it seemed more like appeasement than actual action. When I finally picked up my vehicle on Thursday, I was surprised to find I was being charged for labor, even though I had been previously assured this would be covered due to their technician's error. Just 20 minutes after leaving the shop, I heard a noise and discovered one of the anti-rattle clips from the front brake pads had fallen off due to improper installation. I returned to the store, and instead of taking responsibility, the manager blamed the issue on the age of the clips, saying I should have bought new ones. This experience left me with serious concerns about the quality of workmanship, internal communication, and customer service at this location. I gave them multiple opportunities to do right by the situation, but instead, I received shifting stories, blame-shifting, and ultimately more inconvenience and cost than I started with. I would strongly urge others to think twice before trusting their vehicle with this shop.

The desk guy at the Garners Ferry location didn't want to sell me one new tire to replace one that…read morewas leaking. He wanted to replace three. I declined and he asked me to go elsewhere. So I did, Firestone across the street. They replaced my one tire and could not have been nicer.

Having recently relocated to the area, one of my first priorities was finding a trustworthy…read moreautomotive shop to service my 2007 FJ Cruiser. I asked a fellow FJ owner in my community for a recommendation, and they pointed me to Pope Davis on Hardscrabble. My first visit left a strong impression. Kevin at the front desk greeted me respectfully and ensured we were aligned on expectations, that I understood the process, and that I felt well cared for throughout the appointment. I arrived for my 8:00 a.m. service--which included an oil change, tire rotation, and wheel alignment--and everything was completed on time and to my satisfaction. The pricing felt fair, the service was thorough, and the overall experience gave me confidence that I've found the right place for my ongoing automotive needs. I'll definitely be returning for my next service milestone. Great job, Kevin and team!

Edit/Update: After leaving this review here and in several places, Pope Davis did in fact reach out…read moreand sent me a check to cover the full expenses at the dealership (the cost of the diagnostic fee and the repair itself). Their theory is that the sensor must have been replaced during a tire change in 2022 but was not registered in their computer. Honestly, I don't know or really care what happened. I appreciate that they took responsibility and covered the expenses in the end. My recent experience with Pope Davis was extremely frustrating, disappointing, and left me questioning the shop's integrity much less their quality or any desire to stand by that quality. I took my '22 Toyota Corolla after a tire developed a leak in early November 2025. Turns out tire couldn't be repaired, it wasn't gong to be long before we needed new tires, so went ahead and bought 4 new ones. That seemed to go well enough. However, 4 days later, a warning popped up on our car that the tire pressure monitoring system was malfunctioning. After checking the tires were correctly inflated and attempting to reset it, the warning continued. Unfortunately, I couldn't get back to Pope Davis until a couple weeks later. I was there for at least 3 hours, with them claiming all of their tools and scanners showed the tire pressure sensors were working correctly and that I would need to take it to the dealer. Dealer said they could not get a signal from one of the tire pressure sensors, and suggested I return to Pope Davis as the most likely explanation in their view was that it was damaged during the tire replacement. When I returned to Pope Davis, they refused to take any responsibility. They offered to charge me to replace the tire pressure sensor but also couldn't guarantee it would work because they do not have a Toyota computer to program them. Up until this point, I was frustrated but at least believed they were being honest with me, and I guess they could claim plausible deniability that this sensor that was working fine before taking it in there just coincidentally became defective 3 days after they worked on the car. To be clear, I asked them if there was any chance they could have changed one of the sensors, and they said no. I believed they should have assumed the cost of repair at the dealership at that point, but they refused. Their attitude was this isn't our problem because our computers say it's working, it's your car's problem for not detecting it. However, when I returned to the dealership to have the work done, lo and behold, they pulled out a cheaper, after market sensor that isn't compatible with the car. Hence why Pope Davis computers showed it was working but Toyota's and the car's computers couldn't detect it. Even after returning and showing them this sensor, Pope Davis continued to deny any knowledge of it and say they have no idea how it got there. Their explanation was because they didn't charge me for it, it couldn't have been installed by them. No one has done any work on this car besides the dealer and Pope Davis. We've done tire rotations and alignments at the dealer, but the only place that has taken tires off the wheel is Pope Davis, once on this recent change and once 3 years ago to replace one tire. So, the only possible explanations are that this sensor was mysteriously replaced at some other point in time but didn't register as a problem until after they did work on the car, that sometime between when they did the work and the error message showing ,someone took the tire off the car, took out the original sensor, and replaced it, or that they damaged the original stock sensor when replacing the tire and put on a cheaper replacement that was unbeknownst to them incompatible with the car thinking I'd be none the wiser. I guess I have no hard evidence it was their fault, but you can be the judge of which of those explanations seems most plausible. I can certainly say with clarity that they gave me nothing but hand waving. In conclusion, in trying to support a local business and save a hundred bucks or so on tires, I spent the better part of 3 days and am out several hundred dollars extra in repairs at the dealer. I certainly won't be back here, and I'd strongly discourage anyone with a Toyota or anyone with a newer car from going here. At the least they don't know what they're doing and/or don't have the equipment to work on newer cars' systems.

I reached out to this business on May 20, 2025. I was very impressed because he was quick to…read morerespond to my inquiry. He told me in the text message that he charges $185.00 to come out, (cash only) which includes his diagnostic fee. I told him I wouldn't be home but left the instructions for the key along with the payment. On May 21, 2025, he first diagnosed one issue, then I questioned him about the coolant leak, then he said what the issue was and not to worry about the previous diagnosis. I am quite disappointed because he has failed to follow -up. He told me that he would contact me on yesterday afternoon, no call. I texted him on May 22, 2025, and I called him, he said he will call me back. At this very moment, no return call. I am assuming my business isn't important to him, but yet you gladly accepted the $185.00, or shall I say $190.00.

Called for our daughter who's attending college. Found the part, replaced it and had her going…read moreright away. Reasonable price and easy to work with. Highly recommend. Available 24/7.

Came to this shop with my own complete brake kit. He only changed out some of the parts and stole…read morethe rest of my kit. He also charged almost $400 to change out 4 calipers. That was not the price we discussed before I got there. I feel he took advantage of me being a woman and in desperate need to get my calipers replaced. I trusted him to do a complete brake job with the parts I brought in. A year later, I need new pads for my brakes

I have always found Dan & Mike to be very honest & accommodating. I never once took a vehicle in…read morefor them to work on & asked the charge up front. Maybe an estimate, but never the total cost & they were always fair with the charges. My only complaint is when you make an appointment, bring your vehicle in as scheduled & other unscheduled cars come in & mine goes undone. I'm the guy that when I tell you I'll do something, it gets done & I expect the same! If I can't rely on someone's word, I leave them alone!

I love this place. They are always booked up 2+ weeks due to their loyal customers. They are not…read morethe cheapest but they hide nothing from me and their work is very good.

This is my go to tow company. Very helpful and took good care of my son. Very easy to deal with and…read morequick service and took good care of the vehicle

Love this place. Took my jeep in after taking it to another dealership and getting the run around…read more Everyone here is honest and well versed in all vehicles. Definitely our go to spot for all our vehicle needs. And the guys there are so funny so you will always leave laughing.

I am new to the area, so I always took my car to be serviced at the Honda dealership. Last week was…read morethe final straw for me. I was told that I needed my brake and transmission fluid changed. The dealership also told me I needed new tires. I had 4 new tires replaced last year so I knew that was a lie. I was able to get an appointment with Royson's and I was told I did NOT need my brake or transmission fluid changed!!!!! Angelo actually showed me the fluid so I could have peace of mind. And of course they did not charge me. Thank God for honest people!

First off. Major shout out to Miss Sun and Dennis!…read more I have visited this location on multiple occasions. My last trip, I brought my 2016 Mazada 3 up there for some tires. After it was inspected, I needed a lot more work! The car had been sitting idle for almost 2 years. After reporting all that needed to be done, they (Miss Sun) gave me just about every discount they could to help minimize the cost. When it was all said and done, the fee was decent and I left with a refurbished car. I got to speak with Dennis (mechanic who worked on my car) and he went over everything! He was very thorough and gave my car plenty of TLC! It took a day to get it done but when I got back behind the wheel, it felt like old times. I have since whipped around the city like crazy and haven't had an issue at all! 10/10 recommend this place and I'll be going back for whatever I have that they service!

Had to get a couple things done on both my truck and my wife's SUV. service was great and really…read morequick. Pricing was really fair as well. Been a couple months now and no issues! Really happy with the service

Fastest service I've ever had in 20 years of driving. Did an alignment on my 4x4 pickup in less…read morethan 45 minutes. Great deal, reputable name. Didn't try to sell me anything I didn't need and didn't tell me horror stories about my suspension!

Made an appointment a week in advance to get new tires. What a stinking joke. Took off work in…read morethe morning for this appointment............. only to get there and.........NO TIRES! Tried to upsell me but I split and went down the road to another tire store. This seems to be a reoccurring problem at this place.