The Garners Ferry Walmart auto center had me set an appointment for an oil change, then took…read morewalk-ins before starting on my car. Was there for over an hour for nothing just to learn walk ins who came in AFTER me got their cars serviced before mine.

Great tire change and tune up shop. 2.5 hours to change a tire and tune up a 2008 VW GTI car…read more Always honest mechanic and friendly customer service. Car care waiting area has access to the Store free open Wi-Fi. Also has great coffee. Definitely Recommend. I will shop here again. Some of the best customer service I have received from a car shop other than the shops that tell me straight out "We do not know how to fix your car please take it elsewhere to someone who does."

They emptied my oil before realizing they didn't have my oil type. Then had to drive around to…read morefind my oil. They idn't buy enough and left me a 1/2 quart low. The whole thing took over an hour. Really clownish, don't let them harm your car.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Columbia.

I've been a long time customer with NTB (Mavis Tires and Breaks) and I can honestly say I don't…read morecare to go anywhere else. I'm always treated with respect, the prices are decent, and I've never had any issues.

Love Zach and his team. They're always professional and get the job done efficiently and correct…read morethe first time!

Yesterday morning, 03/22/2026, my family and I were on our way to Carowinds when I picked up a…read morescrew in my tire. My low tire pressure light came on and I knew we needed to have the tire plugged right away. Firestone was on our way and the store was open so we pulled in. My husband explained we just needed a tire plugged so we could go on our way. My car was taken into the bay and we watched as the tire was not addressed first but the hood was raised, fluids were checked, some kind of monitor was hooked up, etc. We asked what was going on and the lady at the front desk explained that the techs do that on all cars. That may be fine for those who are not in a hurry but we already explained we just needed the tire repaired so we could go. The tech raised my car, a 2024 Ford Bronco Sport, took the tire off and rolled it off somewhere at the far end of the shop. We then saw him walking around aimlessly, puffing on a vape and took the time to drink two large cans of some type of energy drink. The lady at the front desk finally went out to, I assume, tell him that we were getting pretty angry at watching him fiddle fart around instead of doing his job so he finally fixed the tire and put it back on the vehicle. A job that should have taken about 15 minutes took almost an hour and cut into our travel time. Extraordinarily frustrating to watch someone goof off and waste time while they know someone is waiting for a simple repair. The icing on the cake was being charged $31.00 for a tire plug. Yes, Firestone was open early on a Sunday morning and I do appreciate that, but $31.00 for a $8.00 job where I literally stood and watched someone waste my time was outrageous. Will not be returning to this location for anything. Note that the lady at the front desk was very nice and did what she could to help but the tech continued to do his own thing and wander about the shop more concerned with puffing and drinking that doing his job.

I have used Firestone every where I have lived. I moved here in March. Everyone at my work told me…read moredon't go to this one. Against better judgment, I did. Dropped it off for an oil change and tire review. The lady attendant told me to be back at 2:00 since it was my lunch break UNLESS I heard from her. I went on my lunch to pick it up and they had not even touched it. When I asked her about it, she said she did not say that and stated that she said she would call me when it was ready. They don't have to worry about me going back.

Nevin and Wolf took care of my car and made sure I was satisfied with my oil change!! Gave me a…read morebottle of water and threw my trash away too. Quick and easy!

DO NOT GO HERE! They do not do everything they say they did on the receipt! Transmission fluids…read morewere not inspected, gasket not inspected! Transmission blew and could have been prevented if a thorough inspection was done.

I needed an oil change. This was a great value for my money. My technician was the manager, his…read morename was Guy. He was very personable and informative. He seemed to be reserved in nature, but the customer service was amazing!!! He offered to reset my oil, notification light, but I declined so that he could assist customers that we're waiting after me. I will definitely return, and if I'm lucky, I hope to get the same technician and the same service.

While visiting my sister-in-law--who's pregnant and managing 3 kids and another on the way while my…read morebrother-in-law is deployed--I decided to help out by changing her oil. After finally getting the drain plug off, it was obvious it had been tightened with an impact, making a simple job way harder and I couldn't remove the washer. Honestly, it felt almost malicious. I noticed who did the previous oil change from the service sticker still on the windshield, which is why I'm leaving this review. It's frustrating knowing my sister- and brother-in-law trusted your shop for something as basic as an oil change and may not be able to feel that same trust going forward. Do better.

This new Valvoline auto shop in Lexington, SC opened in June 2025, so I decided to give them a try…read moresince they had a 50% off coupon. Customer Service: 5 Cleanliness: 5 Staff: 5 Affordability: 5 Convenience: 5 I got my oil change and tires rotated. Unlike many oil change shops, this shop has the capabilities to rotate the tires in the same bay. So they were extremely fast and convenient. You can literally stay in your vehicle if you want to, or they have a guest waiting room with a restroom. This experience was excellent as Christian and Gabriel provided my with exceptional customer service! I'm very confident that this new location will be my new shop for my auto needs.

Went for the grand opening (50% off), and they were very welcoming and efficient. I was in and out…read morein under 15 minutes with no issues. Everyone was very kind! They offered all of their services, but I never felt pressured and they listened to my requests. (Did not force me into buying the most expensive options as other businesses like to do)

If this guy come's to you claiming to be a mechanic don't trust him at all. My sister is a single…read moremother going through a divorce. She decided to help me with my car and I called him out to work on it. Paid him to come out and look at the car and also paid him to go and get the part for the car. She lost $260.00. That's food out her kids my nephews mouth or gas she could use to get back and forth to work. I posted a picture of what he looks like.