I noticed my front driver's side tire was looking dangerously low this am, so I hopped onto Yelp to…read morefind a reputable place to take it to be checked out. I live in downtown Columbia, and was apprehensive to go barreling down 26 with a soft tire, but had read such good things about Frank's that I decided to risk it. When I showed up, it was about 11.30 am and the place looked hoppin', so much so that I took what appeared to be one of the last free parking spots. Since I didn't have an appointment, I was afraid this would mean I would spend most of my afternoon waiting. When I walked in, I was immediately spoken to, and given a chance to explain my situation. The man I talked to was very polite, took my key and invited me to have a seat and wait while they checked it out. The waiting area had these neat flashy bench seats from some kind of old car. The lounge area was spacious, filled with reading material and even had a tv. I only got through about half of an episode of NCIS before the same nice man was tapping me on the shoulder and handing me back my keys. "It's all ready to go!" I was surprised at how quickly the problem had been assessed and solved. When I went to the register to pay, he smiled and motioned me on. "Don't worry about it." I stood there in total shock and said thanks, while he wished me a nice rest of the day. When I stepped outside, my car was waiting for me with a nice newly plumped tire. I hope the nice man at the front desk whose name I don't know (is it Frank?) reads this review and knows how much I appreciate his generosity. I just moved to the area, and I look forward to supporting this business for many years to come. Thanks so much for fixing my tire and making my day!

0 stars if that were possible. On October 28, 2025, I paid…read morenearly $1,200 for four "brand new" tires at this Mavis location. Less than 10 minutes after leaving, my rear driver's side tire had dropped to 7 PSI. I refilled it to drive back, but the store had already closed for the day. The next morning, the tire was completely flat. Fortunately, my stepfather suspected something was off and took my vehicle back to Mavis. What we found was absolutely unacceptable: * The "new" tires were actually used tires. * The technicians had failed to install the rubber seals, which caused the air to leak. * They broke my original Toyota sensor and replaced it with a cheap knockoff sensor to hide the issue from my vehicle's system. This is blatant deceptive and unethical business behavior. If my stepfather hadn't stepped in, I would have been driving on unsafe tires that I was told were brand new. Do not trust this shop -- especially if you are a woman. It's clear they thought they could take advantage of me, and I'm grateful we caught it before it caused a serious problem or a fatal car accident. Mavis should be held accountable for this type of fraudulent service. I'll be filing a complaint with corporate and the BBB to ensure no one else has to deal with this.

Got charged $1035 for a diagnostic/ac system evac and seals 7/7/26. Less than a month later vehicle…read morestarted messing up again.I took it back and was charged another diagnostic fee $175 for them to tell me it's something else now that it's a $1200. Called back to try to get some information and rude woman put me on hold in mid sentence. Anyways told them that I was coming back to get vehicle. Wife picked it up and it overheated not a mile from the place. Put antifreeze in the empty reservoir and it's been fine ever since. Just raises suspicions. Will not take a vehicle or tell anyone to go there.

I can't give Discount Tire Pros of West Columbia zero stars, so I'll settle for one star for…read moreanswering the phone. That's how much effort they put in. Fortunately for them, I'm an editor who ironically reviews businesses, but not in SC. I was here for Thanksgiving break to visit family, who do not live in West Columbia or near it. I had a flat tire. A tow service couldn't get to me within 2-1/2 hours. I was stuck in an unfamiliar place, at night, alone. This business was my closest hope. I'm willing to mess up my rim in desperation to get them to fix or replace my tire. The lady at Discount Tire of West Columbia said, 'They're too busy,' and 'we can't help you.' I told her I can wait two or three hours; I'm desperate to fix my tire. I'm alone and I am scared. Same answer. I called Mavis Tires & Brakes in West Columbia, which is farther away than Discount Tire of West Columbia. I called them, and they said we have a lot of customers waiting, but we will work you in. "Nobody should be left stranded." Here is their phone number 803-451-8473. I was out of there in 45 minutes. They were so friendly, accommodating, and compassionate. They helped me. As for Discount Tire Pros West Columbia, the pen or word is very powerful. You're a disgrace.

I needed brakes very badly. My brakes were making very loud screeching sounds while normal driving…read moreand I wasn't even pressing the brake pedal! I also felt a grinding when I pressed the brake pedal. I began looking for a reputable brake shop. I looked here on yelp and all the reviews were very bad. I didn't know what to do. I heard a radio commercial about Brakes 4 Less so I decided to give them a try since all the reviews were poor for the entire area. I came in very skeptical and didn't expect much. I can't remember the two gentleman who helped me names but they were very nice and professional. They gave me recommendations after inspecting my brakes, I decided to follow their advice as all my pads were shot and needed to be replaced. I already knew that but I guess I thought the front pads had a little life. Why wait another month and have to do the same service again. It was cheaper to have all four replaced at the same time. If you need your brakes serviced I would recommend this shop to anyone. My brakes work perfectly and their are no squeaking or shrilling sounds.

Had a good experience overall but a couple of frustrating moments. I made an appointment and…read morearrived 15 minutes early. Unfortunately, they were swamped and I had to wait for over an hour to even have my car pulled in to be checked. Once my car was seen, everything went really quickly. I need rotators and new brakes. My service was completed and the manager worked with me to find some deals to compensate for my having to wait longer than expected. I will be back.

I needed an oil change. This was a great value for my money. My technician was the manager, his…read morename was Guy. He was very personable and informative. He seemed to be reserved in nature, but the customer service was amazing!!! He offered to reset my oil, notification light, but I declined so that he could assist customers that we're waiting after me. I will definitely return, and if I'm lucky, I hope to get the same technician and the same service.

While visiting my sister-in-law--who's pregnant and managing 3 kids and another on the way while my…read morebrother-in-law is deployed--I decided to help out by changing her oil. After finally getting the drain plug off, it was obvious it had been tightened with an impact, making a simple job way harder and I couldn't remove the washer. Honestly, it felt almost malicious. I noticed who did the previous oil change from the service sticker still on the windshield, which is why I'm leaving this review. It's frustrating knowing my sister- and brother-in-law trusted your shop for something as basic as an oil change and may not be able to feel that same trust going forward. Do better.

I've got to say that Adrian is very impressive. He is very squared away and has top-notch customer…read moreservice. I had to have a new tire and the price was reasonable and they checked all of my tires thoroughly. I appreciated the professionalism of the employees in this business. I will go back when I need tires.

Came in the morning for a tire plug. I made an appointment for 12:30pm. Dropped my car off at…read more12:25, the only mechanic in was on lunch. I had to kill time so I walked along to various shops grab some food and came back. When I dropped off the car, the gentleman told me it would take one hour to one and a half hours. I was OK with that because it meant I could still Make it back home for school dismissal. At 2 o'clock I asked him if they're done with the car and that's when they decide to tell me they cannot plug the hole because of I will need a new tire. They quote me $114 for the tire. I tell them if you can't put it on in 10 minutes I don't want it. I need to go pick up my kid. They promised I can put it on within 10 minutes. I watch the gentleman put the tire on and then lower my car and then lift it and then lower it and then lift it again. I am watching the clock because I have to go. I ask twice if they can speed things up to give me my car. I did want to make sure the car was safe to drive. I finally left at 2:21 PM. The technician who worked on my car was a super nice man, he did a great job, I noticed he was the only one working. He apologized for the time it took, and I appreciated that. The lady inside the office didn't say anything to me the whole time, terrible customer service there. The taller gentleman that checked me out, he seemed personable the first time I was there and then when I came back, his demeanor changed. It was as if he was annoyed with me for waiting the timeframe he told me I would need to wait and then me being upset that it's taking longer than he promised. Big business really just cares about the money. I don't recommend going here if you want to be treated like a person, like someone who has a life, like someone who wants to feel valued.

I had to get one of my trucks tires examined for a possible tire plug. I decided to try this…read moreDiscount Tire location, because a coworker highly recommended them. Customer Service: 5 Professional: 5 Affordability: 5 Upon arrival, I could tell that they were extremely busy and a very popular business. I was greeted by Cameron, who was very professional and knowledgeable. After Cameron examined the tire he informed me that the tire was 10 years old and he stated it is unsafe to just plug it. So I decided to just buy 4 new tires for my tire, when Cameron gave me a very affordable quote. He informed me that he would be able to get the tires within 2 hours. He estimated that my truck would be ready within 8 hours, and just actually got it done within 6 hours. I'm very pleased and happy with this experience!!! Note: They honor a military discount with identification, which was very nice on a large purchase.

I would say this place is pretty good! My husband made a trip here to get something fixed and…read morelooked at, and it took less than 10 minutes! There was no long wait, customer service was exceptional, and the small talk was interesting. I definitely recommend this place if you need tires serviced. The price was decent. They were very helpful & accommodating to your needs. The service was very professional! Sure we will be back in the future.

Moved here from Atlanta and knew that an oil change was long overdue. I called around to get quotes…read moreand decided on Precision after speaking with Raven. She told me that they can do my car right away. I arrived and the seating area was cool/comfortable. Ms Raven even told me about the Precision Car Care Membership which will definitely come in very helpful with its perks. She showed me a very serious issue with my tire and even referred me to a good tire place. I am very pleased with the service. Need more people like her who loves their job.

Called like 5 other shops in the 2Notch/ForestDrive area bc my car just kept dying while driving…read more Lost all power, no flashers/brakes/power steering too. I need my car so none of the shops I called could've got me in until minimum next day. Precision Auto got me in within 1hr booking appt. online. Diagnosed issue in 1hr. Fixed my entire issue in 1hr (3hrs tops). New battery terminals + crankshaft position sensors. Car drives brand new. Shifts better. Doesn't rattle/vibrate. Better acceleration & ofc doesn't die. Entire invoice less than the average $$. The guys are nice and I'll def be coming here for anything. Two of my go-to shops in West Cola shut down after Covid (Those PPP loans lmao). Been looking for a place that won't rip me off and can do same day service since.

Took car in for oil change and tire rotation. They provided a list of optional services. Declined…read moreto perform rotation because of lug issues and advised me to order replacements lugs online (far less expensive) then return for the rotation. Save money and complete service without issues

I've always had good service at Abbotts but yesterday was not. I came in for an oil change. I've…read moregone there many times before for same service. My car was done within a half hour. I usually wait longer, didn't mind so I thought that was quick. When I went to pay I was told my total was $101 & change. I had gotten a mailer, NOT a coupon from Abbotts days before & brought it with me. it said among other discounts, oil change for synthetic oil was $54.95. it also noted that oil change included tire rotation & multi point vehicle inspection. I showed them the mailer & she said she would adjust the price. she then told me that they didn't do the tire rotation. I looked surprised since I always had it done before with oil changes. The young man behind the counter said "there's no charge for tire rotation so you weren't charged for it, it's included". I replied "but you didn't do it". The woman behind the counter said that she could have someone bring my car back to do the tire rotation. I told her no, that's ok. I was annoyed at this point. I was going to initially be charged $101 & change for oil change but no tire rotation. When I got in my car to leave I noticed my "info screen " that usually showed the speedometer, was left on screen where it showed input for next service. I started changing the screen back to where it should have been & noticed on the tire screen, 3 tires were at 32 & 1 was at 38. So they didn't even check that. Something's changed there. it seems like they just want to get cars in & out quickly to bring more business in. I'm definitely not happy.