Employees interested in discussing what time they are all going to lunch; speaking to and offering…read moreassistance to customers, not so much. I went in to buy wiper blades and left with nothing. I'll order off Amazon. Take my advice A.A. you'd better put effort into your customer service or you won't survive.

Isaiah was an amazing help! I went in for them to check my battery since it had at talked and had…read moreto be jumped the night before. I had already purchased a new battery online (yay for the discount)- He then looked up my kind of battery and realized it had a three year warranty. He then took a battery reading and informed me that it was strong and I didn't need a battery after all. He then read the check engine code for me and helped me select wiper blades. We had issues installing them - and he selected another pair and even helped to fix my hinge/hook which was not functioning 100%. All of this and it was like 34 degrees out ! He was a super big help

Everything went well with my experience at O'Reilly yesterday…read more Thanks and keep up the good work.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My husband needed to fix something on his vehicle and he was recommended to check out Autozone to…read moresee if they carried a certain item. I usually dislike going into these stores because it takes forever. We either we can't find it or we are waiting for someone to assist us. I will have to say this was a quick turnout! He went in, got what he needed and came out satisfied. The customer service was helpful and polite. The store was clean and organized.

Just got a new Battery here, and it was a little busy but that didn't stop Cody from helping to get…read morethe battery installed, after assisting other customers. Very kind, and was able to offer many helpful battery choices.

This is such a great auto parts store! I've been here a handful of times, and every time I've had a…read moregreat experience. The employees are all knowledgeable, friendly, and ready & willing to help. This last time I went, I simply had to get a new battery for my car key, and the associate who helped me was amazing. She had me in and out with a new battery in less than ten (10) minutes. Every other time I've been here it's been a similar story. I can't recommend this Advance location enough!

I came in to buy two new headlights & Don was extremely helpful in telling me which ones I needed…read moreand even instructing me on how to change them. I appreciate Don & this store!

the store manager Drew was SO helpful and polite!!! i was in lexington for the day for a hair…read moreappointment and leaving town at 8:30pm i realized my headlights were out, BOTH of them!! so i looked up the nearest auto zone and thank god this one was closest! they close at 9pm and even with only 30 minute left open Drew helped me with no issues, no questions asked and got me on my way by 8:50!! Drew totally saved my day!! all heroes don't wear capes, some of them work at your local auto zone!!

My wife's car battery had completely crapped the bed randomly, and she had work the next day. I…read morebrought it over to this location and was helped by Greg. He has been by far the most professional and competent worker at any auto zone I have ever been to. He quickly changed my car battery and got it up and running even with a lot of other customers in the store. His hustle and kindness makes this my top choice for anything auto related

just got off the phone with Jim, probably the nicest guy I've ever encountered! 10 out of 10…read morecustomer service. This guy somehow made me smile about getting an oil change.

DO NOT USE THIS LOCATION! Mother in law had her brakes "fixed" there and shortly afterwards, we…read moredrove her car to Tennessee for a vacation. There was an issue with the brakes on our drive so we took it to a mechanic while on our trip and there were multiple issues with the brake work and the lug nuts were not even fully tightened. Upon our return, she went back to Goodyear and showed them the paperwork from the TN mechanic. Instead of owning up to their mistakes, the Goodyear people told her that her car must have been vandalized and that the TN mechanic was wrong. Do not use this location as they were very rude to my 83 year old mother in law and didn't shotty work and wouldn't own up to it when they were called out for it.

I would say this place is pretty good! My husband made a trip here to get something fixed and…read morelooked at, and it took less than 10 minutes! There was no long wait, customer service was exceptional, and the small talk was interesting. I definitely recommend this place if you need tires serviced. The price was decent. They were very helpful & accommodating to your needs. The service was very professional! Sure we will be back in the future.

Exceptional service every single time. I don't know what the discount tire customer service entails…read morebut I would assume it is a rigorous training program because everyone here is so wonderful. I've been here maybe six times and it has always been a pleasant experience. The employees are so helpful and knowledgeable about the different tires and have great suggestions for the best value and quality. I always make an appointment online and it is a quick in and out. Would highly recommend appointment or you may have a longer wait.