Spring 2025 we finally had Rushing Automotive address an AC leak that was dripping into the…read morepassenger floor board. My wife had been driving the car for over 2 years with the AC off dreading a huge bill to repair or replace the compressor or some other expensive repair. Chip told us to come in for a free AC checkup and once he got them to look at everything, it was a plugged drain line! NO Charge! Can't say enough good things about Rushing Automotive and Chip. Honesty and professional car service and repair is greatly appreciated by me.

Fantastic service, very fair price. I was very impressed with their honesty and flexibility in…read moregetting the repair I needed completed. Recommended highly.

My car had a fan blade go through the radiator. The exhaust system went out on our other car at the…read moresame time. Brian told us they were booked for several days but to have my car towed there anyway because they might be able to get to it sooner. It was done sooner and less expensive than I expected. Another shop was recommended to repair the exhaust system because the repairs could be done for less than it would cost at Andrews. EXCELLENT CUSTOMER SERVICE!

I only take our vehicles to Andrews Auto Service. Dependable, reasonable and professional.read more

Only talked to them but they did help and pointed me in the right direction to get my truck fixed…read more Thanks so much!

We took our vehicle to this shop because our usual mechanic doesn't handle hybrid-related work, and…read moreunfortunately, this turned into a frustrating experience. After testing and finding the parts the estimate became much larger, but it had to be fixed. After getting the vehicle back we had issues again and took it back because it was under warranty. They initially replaced a cooling system hose, but we later found out that the brand new hose they installed had a pinhole leak. That alone raises concerns about the quality of parts they're using and their inspection process before returning a vehicle. Well, this of course was not covered. When we picked the car up...the 2nd time, the check engine light was on -- which it absolutely was NOT when we dropped it off. They told us the issue was an intermittent misfire and suggested additional diagnostic testing for over $400, followed by more charges for fuel injection cleaning and possibly even deeper engine work. It felt like they were stacking on expensive "next steps" without a clear diagnosis. Something didn't sit right, so we brought the car to our regular shop since this was no longer a "hybrid" issue. Within a short time, they found the real issue: a smashed spark plug -- and not even the same brand as the others that had all been replaced by me personally just six months ago. That's extremely concerning and points to careless or sloppy workmanship or sadly sabotage. Between installing a faulty hose, returning my car with a new warning light, and missing (or possibly causing) a very obvious issue, I've completely lost confidence in this shop. Familiarize yourself with your vehicle and exercise caution. Sadly, many are out to profit, even at your expense.

I rate this place top notch service. My brakes were doing something crazy. It was late afternoon…read moreand there were about close when I got there. The figured out my caliber was cracked and the brakes was sticking. The stayed open after hour to fix my problem, didn't cost me an arm and a leg. The mechanic was super quick. I would recommend this company and I will be using them again.

Worked on my car quickly & finished days before they expected…read more I am now just some nonsense because it won't post anything under 85 characters. So, if you read this now you know how to do it.

Great friendly staff. Knowledgeable and always willing to listen and help…read more This is the best repair shop downtown. Easy to get to.

Honesty, customer appreciation, respect, valued as a customer, straightforward ... I'll 4eva…read moreappreciate u 4that Bill :)) & continuously recommend u! I'm not a review writer but when u find someone u can trust that will give it 2u straight... u advocate for them! Not sure about any negative reviews but I am sure that l, as a "female" have always been valued as a customer, treated with respect & taken care of from bumper to bumper with a "fleet of vehicles" for over a decade. If CCC can do it for u they will do it well & if they can't they will let u know. Simple as that. If u value ur vehicle, time & money...this is the place!

We had a car emergency while traveling through Columbia. They took our car in right away. They were…read morekind, friendly, fair and honest. I would recommend them to anyone! Best car repair experience I have ever had, really good people here. Mark S.

Great service. They do exactly what they say will be done. Reasonably priced and done on time.read more

It's been 2 years since my last review and I figured it was time for an update. Olin and Jay do a…read moregreat job servicing our BMWs. They are knowledgeable and honest. You will not go wrong! We just bought my bride a used low milage 2015 328i with all the bells and whistles. As always, I go to Olin for advice before I buy. I gave him the Vin and Car Fax and he told me what to look for. We are very happy with the purchase. Thanks Olin !!

Olin has been fixing my car for years. Always does a good job too. His prices are very reasonable…read more However they only fix BMW's. The place definitely isn't the prettiest place on earth, but keeping my car up and running is the most important thing. If you have a BMW..... This is the place to come!

Just fantastic service. Called at 8am and they snuck my daughter's vehicle in for an oil change at…read more2:30. Was in and out in 30 minutes and at a fair price. Nice to have a place you can trust to work on your kids car in a college town!

Redmond has serviced my VW Jetta here for at least three years and I've never had a bad experience…read more They've done oil changes, replaced lights and windshield wipers, and fixed my water pump system for hundreds less than others quoted. Cody & the Redmond's team offer fair, personable service that is hard to find anywhere else! They keep me updated on everything and get my car back in a timely manner. As a younger woman, it's very comforting to know a reliable car shop that won't overcharge or make you feel stupid I highly recommend them to anyone!

Best auto place in town!! They keep my husbands car running good! Such a friendly and honest group…read moreof people working here. They also do a lot for our great community. This is our "go to" place that we recommend to everybody. I highly recommend this place. You'll be treated right, honest, and fair. I think you need to check it out. Go enjoy a Zesto ice cream while you wait for your car. Their work and prices are worth a trip over.

First time I took my car here was just for an oil change and tire rotation. I checked my oil the…read morenext morning and it was below the L line. I was hoping it was an honest accident, so I tried them a second time for AC service and oil change. I made an appointment and dropped my car off first thing in the morning- didn't hear from them all day until I called before they closed and they told me they FORGOT about my car and would do it the next day. Oh, and my car had no oil in it again after they changed it.

Terrible experience I went in to have 3 tpms sensors…read morereplaced with my sensors An oil and filter change (8 quarts) with my oil and filter I supplied (2 5 quart jugs) And a tire rotation So first problem they dismounted tires to replace sensors and didn't re balance tires afterwards. Second problem they put 10 quarts of oil in my engine Severely over filling it and wasting two $20 (each) quarts of oil. Next they pull my truck out I go to pay and see one of the three tpms sensors I gave him on the counter so I asked if they replaced all three and salesman Robert tried to convince me I gave him 4 sensors and they replaced all 3 but unfortunately they couldn't activate them do to them using an autel tpms tool (all lies) I went outside and asked the tech and he said he only replaced 2 sensors and this is when I realized the tires weren't rotated either so literally everything I requested and paid for was either done incorrectly or just not done at all and then to be lied to on top of everything else by the "salesman Robert" I was less than happy. Luckily another tech Brandon stepped in and took care of everything the way it should have been done to start with, he installed the 3rd TPMs sensor rotated the tires and and activated the TPMs sensors he was polite and helpful and the only good thing about this place. Also while waiting inside I overheard Robert quote a woman $650 to replace rear brake pads on her car because the pads were getting close to needing replaced lol (highway robbery) This guy Robert is a joke and needs to go back wherever he came from I assume used car sales or calling people about a warranty that's expiring soon.

I would not go here again. I called and made an appointment to get my tires changed on a Thursday…read moreand we set a price after he said he would match the price of another tire shop, and never said anything about a deposit. When I came to my appointment they said they had the appointment in the notes but not scheduled, and told me (after having me stand around waiting for him to try and figure out what's going on for like 40 minutes) that they didn't have my tires and I could make the deposit that the guy I talked to on the phone was supposed to get from me and either leave my car there, or come in on saturday at 8am, telling me that since I'd be the first car I'd get priority and instead of a 3 hour wait it'd be 1, I told him I would try but I'm not an early riser. I called at like 8:45 and asked if I came in could I still get priority to which he said no, so I had to reschedule to Wednesday, then they added my deposit back onto my final price so I payed 20 dollars more than I was told I'd be paying, and I'm 85% sure that some of these "new" tires are used in good condition. 2 had significantly less air, and one of them was missing a cap.