Overcharged on labor. 200 for a thurmastat replacement on a van that they were already changing the…read moreradiator on. Ten min job, charged 1.5 hours labor. Was told that there was nothing they could,or would do about it. They will never get another penny from my household. Hope the business goes under. Can't stand a crook

Made a 1230 appt and as soon as I got there, they had a bay open and pulled me right in. Nice…read morefolks. Very knowledgeable.

I was on my way home from NC to GA and broke down on I 20 in Lugoff at 330 in the morning. The man…read morewho towed me offered to take me to D and R or Firestone. I asked him where he took his vehicles and he said D and R. So that is where I went. I am very glad that is where I ended up. David got there about seven although they don't open until 8, I went in and told him my problem he said as soon as they opened they would look at my car and I was welcome to wait in the waiting room. At 8 they had several other vehicles there but took my car right in and told me what was wrong with it, gave me a very accurate estimate and began to fix my car. It only took them a couple hours to fix and I was on my way. While I was waiting, there were many people who came in to drop off their cars, I noticed that many of these people seemed to be repeat customers, for an oil change, tire rotation, just general maintenance not one person had any thing negative to say about this business, and I was able to talk to many of them while I was waiting. I found the men who worked there very knowledgeable and friendly. II found this business very upfront and honest. Given my situation that morning a less reputable company could have taken advantage of me. If I lived in the area I would use them for all my mechanical needs.

I had an issue with my skid plate getting dislodged while on a long drive just outside of Camden…read moreand it started dragging. I called them and they worked with me to get it fixed quickly so I could get back on the road.

On our way down to a motorcycle rally in Georgia on April 18th our truck's rear seal decided to…read moreleak oil. We pulled into Camden Automotive thinking we'd be spending the night in Camden, figuring they wouldn't be able to fit us in their schedule. At this point, we were ready to limp back home and forget the rally. The guys looked at the truck and said they'd be able to fix it that day. We were a few hours late, but we still made the rally. The guys at Camden Automotive went above and beyond what you find in most places for customer service these days. We can't thank them enough for getting us back on the road!

If you want a $20 "military discount " on over $3,100 service. This is your place! We will not be…read morecoming back. That's a 0.006%. If we were told the truth prior to us dropping off our vehicle, we would have taken our hard earned money elsewhere. They made it seem like it was a 5%-10% discount when we spoke to them. Don't tell people you offer a military discount when in fact that is not true.

These folks could have taken me to the cleaners…read more... I recently had my vehicle in for minor repairs at home in Virginia. We traveled for the holidays to visit family in Lugoff. I did not have an opportunity to do a shakedown between repairs and the trip. Around Fayetteville a chirping noise started coming from the engine compartment. Driving fine, gauges all look good. Over time the chirp turns into what sounds like bearing noise. Start thinking water pump. Traveling with my wife , a new rescue dog and all the rest (gifts etc). I decide I'm getting as close to family as possible before it quits. Truck continues to do fine despite this squeal. We make it to Lugoff late Christmas Eve. Truck running fine but that water pump has to be junk by now. Today talked with a very pleasant person at Randy's who said we could drop it off anytime. Truck is at Randy's a little before noon. Less than 90 minutes later I get a text the truck is ready and the bill is $40. Seems the tech that did the work at home did not route the new serpentine belt correctly. I called right away and spoke again with the same person. I was told the issue was as messaged and the bill was $40. I asked who did the work and if I could leave a tip for them. I was told Mr. Randy did the work himself. I insisted I be charged $100 and happily shared my billing details. They could have very easily told me I needed a new water pump as I suspected but instead did the right thing. A new and grateful customer. Thanks again.

The salesman Jon Miller was not pushy and did an excellence job of customer service. Also Kent the…read morefinance manager did an excellent job in going over the details of the contract, plus wanted to make sure if we went to any Nissan to get help or service on the road we were covered. Very enjoyable experience.

We came in to look for a pre-owned hybrid suv. Renee Romaine greeted us, listened to our needs,…read moreand researched options. She took pains to really understand what we wanted and was patient with our many questions. In the end, we purchased a low-mileage Hyundai Tucson hybrid and have been quite pleased. Thanks, Renee!

Service department was awesome. Quick, friendly, and professional. Service manager is a true…read moreprofessional!!!!

I showed up for a service that we received a coupon for in the mail and was told they could not…read morehonor without the physical coupon... while waiting I looked up coupons on their company website and found them, when I asked the service guy why he didn't let me know they were available since I didn't bring the one they sent me I was told, "yes we can honor that" but you wouldn't volunteer to tell me that to help me out? Then the manager said he would honor the coupon I received in the mail after I was visibly upset, no thank you, took my car for service elsewhere, customer service is nonexistent anymore, its all about taking your money!

They towed my car within 5 minutes of me returning home before I could get the placard from my…read moreplace. I was driving a rental car. I called the dispatch and he told me it would be $383 CASH to pick up the car. I called my apartment complex to let them know that my car was towed within 5 minutes of I parking. They in turn called this business. The owner got BIG mad and decided to call the car rental company and told me on the phone I could not retrieve the car. He was VERY nasty. I also contacted the car rental company to let them know what was going on. The rental car company called them and the fee had increased to $638 in a matter of minutes. Kingston added several fees because they are MAD I called the property where I live. I would never do business with a company that lacks a professional business demeanor and is outright nasty and retaliatory. They cannot be trusted and lack integrity. They will reap what they have sown.

During the month of June my car was towed by Kingston MotoWerks from Saint Andrew's Common…read moreApartment Complex (29210 zip code) for not having a parking pass around 9:30 p m. I was a guest doing a favor for a relative. My car was towed within a 30 minute time span. Dispatch for Kingston would not answer the phone upon numerous attempts. They even answered the phone and hung up the call twice. After a few more attempts dispatch finally answers the call with a rude demeanor. He didn't answer all of my questions because he decided to hang on me. I was not rude or belligerent at any point. I was just trying to understand the process because I had never been towed before. Fast forward to the next morning I find out that my car along with 2 other cars had been towed and that the apartment complex has Kingston MotoWerks come in at night a few times each week to tow cars. My issues comes with being told one price in order to get my car but being told something different once I arrived. I was told 300 dollars, but I was charged 340 dollars. Second issue that if you are going to be dispatch don't have an attitude with people that are calling attempting to get information about their vehicle. Dispatch is also the owner and from what I have been informed he is rude with everyone. I do not recommend this business and recommend the residents of Saint Andrew's Commons to be aware. The entire process and partnership between Saint Andrew's Commons and Kingston MotoWerks is very sketchy.

We purchased a used Jeep Wrangler from Carolina Chrysler Dodge Jeep RAM, and had an outstanding…read moreoverall experience. We live about 3 hours away and started the process online with Andre informing them of a jeep we were interested in. We finished negotiations with David, the sales manager, and drove up a couple of days later. The Jeep was in great condition and everything was as promised. Andre and David were extremely professional and the paperwork with Anna was simple and painless. Overall great buying experience that I would not hesitate for a second to repeat. Highly recommended.

Do not get your car serviced here!! No one is on the same page, it took 18 days to get a fuel pump…read morereplaced and the price was more than what was quoted to me. I have been get and oil change and tire rotation at this dealership for two years now and never had a problem until now. I called early November to make an appointment to get my fuel pump replaced, the person I spoke to quoted me hundreds of dollars below the actual price of the service and part when I booked the appointment (I didn't find out I was given the wrong quote until a week after dropping off the car). When I made the appointment I specifically requested that they didn't do a diagnostic because I've had that service done 3 times and other dealerships could not replicate. I showed up to drop my car off 11/11 and the part was not ordered for the service I scheduled the appointment for. I reiterated to JJ one of the service advisors that I did not want the car to be diagnosed. He insisting that this is a different dealership and was asking me to "trust him" saying that he would handle it. I left my car and called three times over a week JJ kept saying that the car is still being looked at and always said that he would call back and never did. I called the dealership asking for a service manager but he just stepped out and Chris, a different service advisor, asked if there was anything he can help with. Chris took over as my service advisor. He ordered the part and made sure that the service was completed before I went on vacation. He even gave me a "discounted price because I was quoted wrong." When I got to the dealership to pick up my car 11/29. The physical key to my car was missing from the fob. I told Chris that when I dropped off the car it had the key in it. He quickly said "no it didn't and if I wanted to buy a new key the parts department can help me." I walked outside and thought about how I knew I dropped my car off with the key and fob so I went back inside and asked for the service manager. The service manager had a new key cut for me right away. I left the store and got in my car and saw the key that I did drop off with my car in the cupholder. I went back inside and let Chris know that I did in fact drop off the key and fob with my car and to return the key they just cut. Chris said nothing to me until I was waiting for the manager to get off the phone. Chris said I could kept the key because it couldn't be recut. I will never bring my car back here. These employees will make sure you leave with a higher bill, everything about this place is very sketchy. Do waste your time here.