The guys did a great job on my car. I will return to the Lugoff location the next time I need…read moreservice. The prices were a little less than the dealership and I was done a lot faster. Thanks

Not a good experience today which is unusual. I ordered tires Wednesday, was told will be in…read moreThursday, Here Friday, didnt order, now waiting over 2 hours.

Overcharged on labor. 200 for a thurmastat replacement on a van that they were already changing the…read moreradiator on. Ten min job, charged 1.5 hours labor. Was told that there was nothing they could,or would do about it. They will never get another penny from my household. Hope the business goes under. Can't stand a crook

From the owner: Formerly known as Sherrills automotive, Jason worked along side Sherrill for 13 years before taking…read moreover the reigns in 2019. Jason has logged over 2 decades and 50,000 hours of automotive repair and experience at this location. Specializing in automotive repair and diagnostics across all makes and models. Brake repair and maintenance, suspension, diagnostics, electrical problems, A/C repair, oil changes, Engine/Transmission repair and replacement, towing etc.

Made a 1230 appt and as soon as I got there, they had a bay open and pulled me right in. Nice…read morefolks. Very knowledgeable.

I was on my way home from NC to GA and broke down on I 20 in Lugoff at 330 in the morning. The man…read morewho towed me offered to take me to D and R or Firestone. I asked him where he took his vehicles and he said D and R. So that is where I went. I am very glad that is where I ended up. David got there about seven although they don't open until 8, I went in and told him my problem he said as soon as they opened they would look at my car and I was welcome to wait in the waiting room. At 8 they had several other vehicles there but took my car right in and told me what was wrong with it, gave me a very accurate estimate and began to fix my car. It only took them a couple hours to fix and I was on my way. While I was waiting, there were many people who came in to drop off their cars, I noticed that many of these people seemed to be repeat customers, for an oil change, tire rotation, just general maintenance not one person had any thing negative to say about this business, and I was able to talk to many of them while I was waiting. I found the men who worked there very knowledgeable and friendly. II found this business very upfront and honest. Given my situation that morning a less reputable company could have taken advantage of me. If I lived in the area I would use them for all my mechanical needs.

Avoid at all cost. It could cost you. They had our diesel truck for 2 years and $9,000 later still…read morehave a truck that you can not drive. Because of what the did not new problems.

I had an issue with my skid plate getting dislodged while on a long drive just outside of Camden…read moreand it started dragging. I called them and they worked with me to get it fixed quickly so I could get back on the road.

My family has used Randy's Tire and Lube for a multitude of car issues for over 19 years. Randy and…read morehis staff have always been kind, caring, and fast with repairs. However, my last oil change turned in to a nightmare. Within 4 hours of getting maintenance service including an oil change and fluid top-off, my car started making some strange noises, and hazard codes started lighting on the dashboard (engine and a turtle- I thought the turtle was cute but turns out that turtle is the mean, snapping kind. You do NOT want to see that on your dash! ) I called, recapped the story, and they immediately came with a wrecker to tow and inspect my car. Much appreciated. However, during the course of all this, I spoke to 3-4 different receptionists, having to retell the incident over and over. Anytime I asked to speak directly to Randy, "he is too busy to talk. If he comes in the office, I will tell him you want to speak with him. But he is always in the back working, so that isn't likely." I'm sorry. WHAT?? I wasn't argumentative, I am familiar with this business as my father was a mechanic, I know coincidence isn't always causation. So I continue to be baffled at the lack of any communication on his (or the mechanic that worked on my car) part. They requested taking it to Specialty Auto for further diagnostics. They sent a video to Specialty of the horrible sound it was making before the engine completely stopped running...and one of the receptionists explained to me the car was already making that awful noise BEFORE the oil change. Why lie? No it wasn't. Furthermore, if the car was making a concerning sound they noticed while doing routine maintenance, why didn't anyone say to me, "hey, your car sounds awful. We should do further diagnostics." They have done that in the past and we have graciously accepted the offer and moved forward when and if they found anything wrong. Lying and completely refusing to speak to a customer when the engine of their car isn't working anymore after JUST getting an oil change is NOT the type of repair service I like. Turns out, it was a drive belt. Nothing to do with the engine nor the oil change. Something they surely could have helped with. But they didn't. Don't know why. A company that avoids problems by ignoring customers and allows staff to lie about the service is not the company for me. Sadly, we won't be back to Randy's Tire and Lube.

If you want a $20 "military discount " on over $3,100 service. This is your place! We will not be…read morecoming back. That's a 0.006%. If we were told the truth prior to us dropping off our vehicle, we would have taken our hard earned money elsewhere. They made it seem like it was a 5%-10% discount when we spoke to them. Don't tell people you offer a military discount when in fact that is not true.

I cannot say enough wonderful things about James in the Parts Department at Lugoff Toyota. I had…read morebeen searching everywhere for a discontinued Toyota part, #75533-42041, and after countless searches and unsuccessful orders, I decided to call Lugoff Toyota. James did not have the part in stock, but instead of simply telling me it was unavailable and ending the call, he went above and beyond to help me. He told me not to waste my time calling Toyota dealerships all over the country one by one. He took the time to search Toyota's dealer inventory system to see if any dealership might still have this discontinued part sitting in stock. James found one for me at a Toyota dealership in Tampa, Florida, and he even took the extra step of finding their telephone number so I could call them directly. Because of James, I was able to locate what appears to be the last one I could find anywhere in the United States. I had spent so much time searching for this part and had reached the point where I honestly thought I would never find one. James made absolutely nothing from helping me. Lugoff Toyota didn't even get the sale. He simply chose to help a customer because he could, and that says so much about him and about the kind of service Lugoff Toyota provides. Thank you, James, for your patience, kindness, and willingness to go that extra mile for someone you didn't even know. You saved me countless hours of searching and helped me find a part I thought was impossible to find. Lugoff Toyota should be very proud to have someone like James representing their Parts Department. This is what outstanding customer service looks like! Thank you James, you make it happen for me!!! Rachelle Stewart

These finance reps will sweat talk anyone buying a car into paying big money for something you…read moredon't need. A**** GAP CONTRACT for sure. Trust me if you have a good insurance company, please say NO thanks for that... I'm speaking from true story... They will RIP your pants off..

They towed my car within 5 minutes of me returning home before I could get the placard from my…read moreplace. I was driving a rental car. I called the dispatch and he told me it would be $383 CASH to pick up the car. I called my apartment complex to let them know that my car was towed within 5 minutes of I parking. They in turn called this business. The owner got BIG mad and decided to call the car rental company and told me on the phone I could not retrieve the car. He was VERY nasty. I also contacted the car rental company to let them know what was going on. The rental car company called them and the fee had increased to $638 in a matter of minutes. Kingston added several fees because they are MAD I called the property where I live. I would never do business with a company that lacks a professional business demeanor and is outright nasty and retaliatory. They cannot be trusted and lack integrity. They will reap what they have sown.

During the month of June my car was towed by Kingston MotoWerks from Saint Andrew's Common…read moreApartment Complex (29210 zip code) for not having a parking pass around 9:30 p m. I was a guest doing a favor for a relative. My car was towed within a 30 minute time span. Dispatch for Kingston would not answer the phone upon numerous attempts. They even answered the phone and hung up the call twice. After a few more attempts dispatch finally answers the call with a rude demeanor. He didn't answer all of my questions because he decided to hang on me. I was not rude or belligerent at any point. I was just trying to understand the process because I had never been towed before. Fast forward to the next morning I find out that my car along with 2 other cars had been towed and that the apartment complex has Kingston MotoWerks come in at night a few times each week to tow cars. My issues comes with being told one price in order to get my car but being told something different once I arrived. I was told 300 dollars, but I was charged 340 dollars. Second issue that if you are going to be dispatch don't have an attitude with people that are calling attempting to get information about their vehicle. Dispatch is also the owner and from what I have been informed he is rude with everyone. I do not recommend this business and recommend the residents of Saint Andrew's Commons to be aware. The entire process and partnership between Saint Andrew's Commons and Kingston MotoWerks is very sketchy.

I was referred to Jay by a friend and he exceeded my expectations. We can right before close and he…read morestayed late to make sure he got me in the vehicle I wanted and worked with me on pricing and anything I wanted included! I would highly recommend him and coming here to purchase your vehicle!

We purchased a used Jeep Wrangler from Carolina Chrysler Dodge Jeep RAM, and had an outstanding…read moreoverall experience. We live about 3 hours away and started the process online with Andre informing them of a jeep we were interested in. We finished negotiations with David, the sales manager, and drove up a couple of days later. The Jeep was in great condition and everything was as promised. Andre and David were extremely professional and the paperwork with Anna was simple and painless. Overall great buying experience that I would not hesitate for a second to repeat. Highly recommended.