My family has used Randy's Tire and Lube for a multitude of car issues for over 19 years. Randy and…read morehis staff have always been kind, caring, and fast with repairs. However, my last oil change turned in to a nightmare. Within 4 hours of getting maintenance service including an oil change and fluid top-off, my car started making some strange noises, and hazard codes started lighting on the dashboard (engine and a turtle- I thought the turtle was cute but turns out that turtle is the mean, snapping kind. You do NOT want to see that on your dash! ) I called, recapped the story, and they immediately came with a wrecker to tow and inspect my car. Much appreciated. However, during the course of all this, I spoke to 3-4 different receptionists, having to retell the incident over and over. Anytime I asked to speak directly to Randy, "he is too busy to talk. If he comes in the office, I will tell him you want to speak with him. But he is always in the back working, so that isn't likely." I'm sorry. WHAT?? I wasn't argumentative, I am familiar with this business as my father was a mechanic, I know coincidence isn't always causation. So I continue to be baffled at the lack of any communication on his (or the mechanic that worked on my car) part. They requested taking it to Specialty Auto for further diagnostics. They sent a video to Specialty of the horrible sound it was making before the engine completely stopped running...and one of the receptionists explained to me the car was already making that awful noise BEFORE the oil change. Why lie? No it wasn't. Furthermore, if the car was making a concerning sound they noticed while doing routine maintenance, why didn't anyone say to me, "hey, your car sounds awful. We should do further diagnostics." They have done that in the past and we have graciously accepted the offer and moved forward when and if they found anything wrong. Lying and completely refusing to speak to a customer when the engine of their car isn't working anymore after JUST getting an oil change is NOT the type of repair service I like. Turns out, it was a drive belt. Nothing to do with the engine nor the oil change. Something they surely could have helped with. But they didn't. Don't know why. A company that avoids problems by ignoring customers and allows staff to lie about the service is not the company for me. Sadly, we won't be back to Randy's Tire and Lube.

If you want a $20 "military discount " on over $3,100 service. This is your place! We will not be…read morecoming back. That's a 0.006%. If we were told the truth prior to us dropping off our vehicle, we would have taken our hard earned money elsewhere. They made it seem like it was a 5%-10% discount when we spoke to them. Don't tell people you offer a military discount when in fact that is not true.

these guys were great. My wife just had a bad tire. They took her and the dogs to their shop, found…read morea tire and got her on the way. Thank you for your compassion!

I was stranded 100 miles into a 700 mile trip. Tony's place was the closest. He took me right in…read moreand was extremely thorough in checking my car out. they promised to take me to a hotel if I had to wait for parts and then bring me back to my car when it was ready. Fortunately, they were able to determine the issue and fix the problem rather quickly. They are the kindest and best of people here and I'm so grateful I met them. I cannot recommend this place highly enough.

I was visiting the area recently and hit a huge pothole off I-95 and immediately busted both…read morepassenger tires. The closest Tesla dealership is almost 90 miles away so I had to find the fastest tire replacement possible so I contacted this company. Initially, they were responsive and fast but the technician ended up damaging the rear wheel. I took pictures immediately after I pulled over and clearly no damage but very visible after the install, which I mentioned. The technician denied it, stating he'd damage both wheels as if he couldn't have made a mistake on the first replaced which was the rear and corrected when installing the second. He also suggested to take the tires off and I pay a $400 service, completely asinine. I couldn't sit and argue with him. Got in contact with his manager/ owner Dave who stated he'd look into it and had no problem paying for the service if his guy damaged it. There are white marks on the tire directly across from the damage on the wheel. This corresponds with an issue with install. I was only asking for 10% refund of the total cost of the service for these cheap tires that were installed. It's the lack of accountability and tried to blame the tow truck company. They used soft straps and looped through the wheel, never touching the edges of the wheel. People make mistakes. Also, Dave stopped communicating with me after I provided the photos and tow info as he requested. It's bad customer service and business practice. See photos.

Awesome service. From start to finish great customer service, Reasonable price and most importantly…read morespeedy on time Service.

One of your drivers in the pickup thought it was a good idea to be inches from my bumper blowing…read morehis horn, doing over 70 on 77 north today around 12:45. Swerving and surging his truck behind me continued to flash headlights, blow horn and keep it up even after I slowed down to allow him somewhere else to go. He then swung across all 3 lanes to the right to get on 20 east flipping me and wife off. I'll be by to visit and identify the driver. Lord knows he was close enough in my mirror.

The absolute worst service ever received. The boss tried to scam money out of my company and then…read morethreatened to rip off all the parts already paid for and tow the truck. Had people sitting in a car watching me and following me. Continued to threaten my boss and tried to authorize a payment without telling anyone. Tried to charge over 4000 for a 2000 dollar job just because he can. He was cussing people including his employees. Admitted to scamming truck drivers because they have no other option or he will just rip parts off the truck so they are stranded.

Great customer service! Top of the line tires, oil changes and alignments! Stop in or call them for…read moreall your auto service needs!

As a first time customer to Camden Tire, I took my wife's 2023 vehicle here for a full synthetic…read moreoil change and was flabbergasted to find out the cost was a couple dollars more than if I would have taken her vehicle to the Kia dealership. The gentleman I talked to, Gabriel, was very rude when I asked why there was an additional $18 charge for an oil filter when any other time I have had oil changed in another vehicle, the cost of the filter was included in the business' pricing and he rudely stated, "we have been doing it this way for 52 years, do you want us to change the way we do our pricing?" Of course, I said no, I do not not expect you to change your pricing, but if I take her car to the dealership, I can have the oil & filter changed for the same price and Gabriel said "I was welcome to do that instead." Needless to say, I let Camden Tire do the job since I did not want to waste another 2 to 3 hours out of my day, but I strongly advise any other potential new customer to find somewhere else for an oil change since it cost $88 at Camden Tire and $86 at Kia.​

I had a tow set up and the dispatcher was ad ass****. He cancelled after we were waiting an hour…read moreand a half Please dont' use them

Was in a small bind with a flat middle of nowhere and no spare.. backwoods SC today 1/11/22…read more. within an hour I was picked up. I'm a AAA carolinas member. I sure hope AAA takes care of these small biz folks, and their tow pros like my Towing Pro, Antwan from Camden SC, who with care Towed me home like 100 miles to Fort Mill. Thank you guys for the help, especially you Antwan.