1. Puff Howard's Towing

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    Columbia, SC

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    Puff Howard's Towing

    5.0 (2 reviews)
    Open • Open 24 hours

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    4 years ago

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    5 years ago

    They got my vehicle to the place it needed to be, honest and on time. They do what they say they are going to do.

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    Ask the Community - Puff Howard's Towing

    K&L 24 Hour Mobile Tire Service & Roadside Assistance

    K&L 24 Hour Mobile Tire Service & Roadside Assistance

    (2 reviews)

    I was visiting the area recently and hit a huge pothole off I-95 and immediately busted both…read morepassenger tires. The closest Tesla dealership is almost 90 miles away so I had to find the fastest tire replacement possible so I contacted this company. Initially, they were responsive and fast but the technician ended up damaging the rear wheel. I took pictures immediately after I pulled over and clearly no damage but very visible after the install, which I mentioned. The technician denied it, stating he'd damage both wheels as if he couldn't have made a mistake on the first replaced which was the rear and corrected when installing the second. He also suggested to take the tires off and I pay a $400 service, completely asinine. I couldn't sit and argue with him. Got in contact with his manager/ owner Dave who stated he'd look into it and had no problem paying for the service if his guy damaged it. There are white marks on the tire directly across from the damage on the wheel. This corresponds with an issue with install. I was only asking for 10% refund of the total cost of the service for these cheap tires that were installed. It's the lack of accountability and tried to blame the tow truck company. They used soft straps and looped through the wheel, never touching the edges of the wheel. People make mistakes. Also, Dave stopped communicating with me after I provided the photos and tow info as he requested. It's bad customer service and business practice. See photos.

    Awesome service. From start to finish great customer service, Reasonable price and most importantly…read morespeedy on time Service.

    Carolina Towing & Recovery

    Carolina Towing & Recovery

    (12 reviews)

    I was well pleased with the service. They did what I needed and at a reasonable price…read more We needed my son's truck moved to our home from the mechanics (he threw a rod so not fixing soon). CT&R moved from there to here and put it where we needed it parked no problem. I would use them again.

    If I could give zero stars, I would…read more In my opinion, our experience with this company represents exactly the kind of towing practice that gives the industry such a terrible reputation. The vehicle they towed is driven by an elderly, disabled woman who has lived at this apartment complex for approximately 10 years and has a valid handicap placard. The handicap space is beside a raised curb and sidewalk on the driver's side. Because of her mobility limitations, she needs enough clearance to open her door and safely exit the vehicle, so she parked toward the opposite side of the space. Was part of the vehicle over the painted line? Yes. I'm not hiding that, and we have photographs documenting exactly how the vehicle was parked. But does that reasonably warrant towing an elderly disabled resident's vehicle and charging $330, rather than giving her a warning or an opportunity to move it? She wasn't someone without a handicap placard improperly using a space reserved for a disabled person. She IS the disabled person the handicap space exists to accommodate. That's what makes this so upsetting. There is a difference between enforcing parking rules intended to protect accessibility and, in my opinion, using a disabled resident's attempt to accommodate her own mobility needs as an opportunity to tow her vehicle and collect more than $300. And unfortunately, this isn't our first experience with this company. In November 2025, this exact same vehicle was towed from this same apartment complex for what we believe was essentially the same minor parking issue. We complained and posted unfavorable reviews about our experience. According to our recollection, we were then offered a discounted rate on the condition that we remove our negative Google and Facebook reviews. We agreed. We removed them. We paid the reduced amount and let the matter go. We shouldn't have. Because here we are again, less than a year later: same vehicle, same apartment complex, another minor parking issue, another tow, and another $300+ charge. This time, we're not removing anything in exchange for a discount, and we're not quietly accepting what happened. We're documenting everything. We have photographs of how the vehicle was parked, and we're requesting the company's photographs and documentation as well. We intend to pursue this matter through the appropriate channels. What makes this even more concerning is that our experience does not appear to exist in a vacuum. I encourage anyone considering this company--and any property manager considering contracting with them--to read the Google, Facebook, and BBB complaints/reviews and draw their own conclusions. I can't speak for anyone else's experience. I can speak for ours. And after having the same vehicle towed twice in less than a year, and after our experience surrounding the removal of our previous negative reviews, I personally consider this company's towing practices unnecessarily aggressive, predatory, and deeply troubling. A warning would have cost nothing. Allowing a long-term resident an opportunity to move the vehicle would have cost nothing. Exercising a little discretion and compassion toward an elderly disabled woman would have cost nothing. Instead, it cost her $330. Based on everything we've experienced, I've made my judgment. Zero stars. I would not recommend this company.

    Puff Howard's Towing - roadsideassist - Updated October 2026

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