He did very good job and was very quick, was also so kind and helpful with fair pricing thank youread more

On September 1, 2026, I contacted the business to set up a diagnostic appointment. I paid a $5…read moretravel fee and a $25 scheduling fee upfront. September 3 - First Diagnostic Visit The technician arrived on time (billing at $60/hr) and hooked up his scanner. Because the vehicle's battery was dead, he tried using a jump starter and a booster box. When that didn't resolve it, I pulled a battery from another vehicle myself to ensure he could complete the diagnosis. He determined the issue was a bad oil pump, instructed me on which specific website to order the replacement parts from, and told me to contact the scheduler for the installation. Part Ordering & Install Scheduling To set up the installation, I was required to pay another $25 fee upfront alongside an additional travel fee. After placing my order, I followed up with an itemized parts list and shipping date. I was then informed I had missed a part, forcing me to place a second order (resulting in two separate shipping charges). Because the original diagnostic technician lacked the necessary tools, owner Kenny was assigned to perform the installation on September 15. September 15 - First Missed Appointment My appointment was set for 8:00 AM - 4:00 PM. Having signed a contract and paid upfront fees, I texted at 9:00 AM to confirm everything was on track. 10:30 AM, 10:40 AM, 11:45 AM: My calls went straight to an after-hours voicemail. 11:50 AM: The office called back, asking how they could help. I asked why Kenny had not arrived. The representative seemed surprised and promised to call right back. 3:50 PM: The manager/fiancée finally called to inform me that Kenny had worked on her vehicle all night and slept through my appointment. She promised to make it right by rescheduling me for 9:00 AM - 4:00 PM the following day. September 16 - Second Delayed Appointment & Rediagnosis 9:00 AM: Appointment time arrived, but no technician showed up. 10:30 AM: I called and hit the after-hours voicemail again. Someone called back shortly after; I asked why Kenny was missing again, and she promised a call back. 10:34 AM: She called back to state Kenny was "crossing the bridge" and would arrive shortly. He arrived 20 minutes later. While Kenny gathered his tools, I personally installed a new battery and clamps. Kenny then stated he wanted to re-diagnose the vehicle. Within 15 minutes, he declared the oil pump was fine and that the real issue was a bad timing chain. When I asked about the cost difference--since he was there to install the oil pump previously quoted at $640--he assured me it wouldn't be very different because it involved the same teardown. He instructed me to return the oil pump and pickup tube (which I had already paid two separate shipping fees for) and purchase a timing chain kit instead. When I asked how that day's visit would be handled, he attempted to charge me for an hour of diagnostic work. I refused to pay for a second diagnosis caused by their initial misdiagnosis, and he reluctantly conceded. I asked him to send a proper quote for the timing chain while I looked up the new parts on their recommended website. September 17 - The Quote I texted the business requesting the quote. Late in the day, I received a text reading: "I apologize for that wait, for the timing chain, it'll take about 3 days of labor so $1500." September 18 - Unresponsive Management I texted asking for Kenny--the owner who physically inspected the car and gave the diagnosis--to call me directly. Instead, I received a call from the manager/fiancée, who stated that Kenny refused to speak with me on the phone. When I questioned why the quote jumped to nearly three times the original $640 estimate after being told the teardown was similar, she claimed it required 24 hours of labor and that I was "paying for the mobile mechanic experience vs. a brick-and-mortar shop." She concluded by telling me I was welcome to call other mechanics. A simple, direct phone call from the owner to a paying customer--who was misled, stood up twice, and directed to buy over $500 in wrong parts--could have resolved this issue internally. Instead, I am left with wasted shipping fees, returned parts, and completely unfulfilled service. That is a travel fee $5 and $25 appointment fee for each visit. And a $60 fee for a wrong diagnosis, and a parts bill of $296. That $416 out of pocket , no faith in diagnosis , a box full of new parts and no steps closer to repair.

Fantastic service, very fair price. I was very impressed with their honesty and flexibility in…read moregetting the repair I needed completed. Recommended highly.

Spring 2025 we finally had Rushing Automotive address an AC leak that was dripping into the…read morepassenger floor board. My wife had been driving the car for over 2 years with the AC off dreading a huge bill to repair or replace the compressor or some other expensive repair. Chip told us to come in for a free AC checkup and once he got them to look at everything, it was a plugged drain line! NO Charge! Can't say enough good things about Rushing Automotive and Chip. Honesty and professional car service and repair is greatly appreciated by me.

I reached out to this business on May 20, 2025. I was very impressed because he was quick to…read morerespond to my inquiry. He told me in the text message that he charges $185.00 to come out, (cash only) which includes his diagnostic fee. I told him I wouldn't be home but left the instructions for the key along with the payment. On May 21, 2025, he first diagnosed one issue, then I questioned him about the coolant leak, then he said what the issue was and not to worry about the previous diagnosis. I am quite disappointed because he has failed to follow -up. He told me that he would contact me on yesterday afternoon, no call. I texted him on May 22, 2025, and I called him, he said he will call me back. At this very moment, no return call. I am assuming my business isn't important to him, but yet you gladly accepted the $185.00, or shall I say $190.00.

Called for our daughter who's attending college. Found the part, replaced it and had her going…read moreright away. Reasonable price and easy to work with. Highly recommend. Available 24/7.

Worked on my car quickly & finished days before they expected…read more I am now just some nonsense because it won't post anything under 85 characters. So, if you read this now you know how to do it.

Went in to get my car a transmission fluid and filter service with a quote time of 3 hours. not…read moreOnly did my car take close to 8 hours around the 6 hour mark I went to get my car because they told me it was ready, but when I arrived they said they were waiting for one more quart of oil. Make that make sense. overall these guys run a mid business. You get what you pay for 100%. also Left oil all on the underside of my car And inside all over my mats. Would not reccomend

Came to this shop with my own complete brake kit. He only changed out some of the parts and stole…read morethe rest of my kit. He also charged almost $400 to change out 4 calipers. That was not the price we discussed before I got there. I feel he took advantage of me being a woman and in desperate need to get my calipers replaced. I trusted him to do a complete brake job with the parts I brought in. A year later, I need new pads for my brakes

I have been taking my vehicles to this location for years, these guys are excellent at what they…read moredo. The drill is if you are having a problem, leave your vehicle with them, they diagnose, and call you back with an estimate. If you think you can get it done cheaper, good luck, car repairs are not cheap, but if you let that rattling or hissing go on to long it will catch up with you. Dan and mike are a great team, and will have you rolling down the road safely, also they will also give you a heads up on any potential issues they see while conducting service on your vehicle.

Matt , Brian , Larry and all the technicians always take care of my cars ....great prices…read more......fast service ....highly recommend going to Andrews auto service ...a good group of guys

My car had a fan blade go through the radiator. The exhaust system went out on our other car at the…read moresame time. Brian told us they were booked for several days but to have my car towed there anyway because they might be able to get to it sooner. It was done sooner and less expensive than I expected. Another shop was recommended to repair the exhaust system because the repairs could be done for less than it would cost at Andrews. EXCELLENT CUSTOMER SERVICE!

I have long been searching for an auto mechanic shop that I can trust. I want to be able to take…read moremy car to a shop confident that they will do the job right and charge a fair price. Well, I found that at Lonnie Roberts Auto. A friend of mine referred me to them and the experience was all that I expected. They diagnosed and repaired my 2001 BMW 330i's power-steering problem. Finally, I have a auto mechanic that I can put confidence in. Thank you, Mr. Roberts. As the Terminator said, "I will be back". And, if someone I know is having car problems, I will quickly recommend Lonnie Roberts Auto Service.

Service was pretty fast but I really respect the level of communication and upfront transparency…read morewith cost of parts and labor

Best place around. These people have been around and there is a reason. Friendly and…read moreknowledgeable staff and ownership.

I have always been satisfied with the honest and reasonably priced service provided by MasterCraft…read more They are friendly and get the work done quickly. They will also let you know if they can't do the work and will refer you to a reputable company that can. Convenient location and after hours drop off box. Highly recommend.

I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!