Came to this shop with my own complete brake kit. He only changed out some of the parts and stole…read morethe rest of my kit. He also charged almost $400 to change out 4 calipers. That was not the price we discussed before I got there. I feel he took advantage of me being a woman and in desperate need to get my calipers replaced. I trusted him to do a complete brake job with the parts I brought in. A year later, I need new pads for my brakes

I have been taking my vehicles to this location for years, these guys are excellent at what they…read moredo. The drill is if you are having a problem, leave your vehicle with them, they diagnose, and call you back with an estimate. If you think you can get it done cheaper, good luck, car repairs are not cheap, but if you let that rattling or hissing go on to long it will catch up with you. Dan and mike are a great team, and will have you rolling down the road safely, also they will also give you a heads up on any potential issues they see while conducting service on your vehicle.

My car had a fan blade go through the radiator. The exhaust system went out on our other car at the…read moresame time. Brian told us they were booked for several days but to have my car towed there anyway because they might be able to get to it sooner. It was done sooner and less expensive than I expected. Another shop was recommended to repair the exhaust system because the repairs could be done for less than it would cost at Andrews. EXCELLENT CUSTOMER SERVICE!

I only take our vehicles to Andrews Auto Service. Dependable, reasonable and professional.read more

Just fantastic service. Called at 8am and they snuck my daughter's vehicle in for an oil change at…read more2:30. Was in and out in 30 minutes and at a fair price. Nice to have a place you can trust to work on your kids car in a college town!

I brought three vehicles to this shop. They gouge you on the bill. They don't test the cars had to…read morebring two cars back!! Only drove six miles from their shop and the code and the switch they put on did not work correctl. They charged me over $1,100.00 for work that did not fix the two codes that I brought the 2004 Jeep in for (P0172 and P0 175). They are no more than a throw a part at it to see if that works and if it's a part that would cost them more time to remove it they just bill you. I work on five cars myself that are in my possession and I do a better job than these techs do!!. They charge you as though you walk into an attorney's office and discuss what is wrong with the car UNBELIEVABLE I just hope this review is looked over very carefully! I am a retired Master Copier Technician that worked on high end Canon and Oce' brands. I am also a Christian and I would only tell the truth, so please take into account what l've said here!!

This was a group of respectful, thorough and honest people. They worked to get the best price for…read moreparts, keeping me informed throughout the process. I will recommend Chuck's Auto Service to anyone and will use them again if needed.

They clearly assumed I wanted cheap, corner-cutting work. Based on my visit, it felt like their…read morecorporate motto is: 'If it smells like a dangerous fuel leak, you'll get used to it.' I'd recommend going somewhere that takes both safety and customer service a bit more seriously.

It's been 2 years since my last review and I figured it was time for an update. Olin and Jay do a…read moregreat job servicing our BMWs. They are knowledgeable and honest. You will not go wrong! We just bought my bride a used low milage 2015 328i with all the bells and whistles. As always, I go to Olin for advice before I buy. I gave him the Vin and Car Fax and he told me what to look for. We are very happy with the purchase. Thanks Olin !!

Olin has been fixing my car for years. Always does a good job too. His prices are very reasonable…read more However they only fix BMW's. The place definitely isn't the prettiest place on earth, but keeping my car up and running is the most important thing. If you have a BMW..... This is the place to come!

Great service at Browns Motor Works Northeast! Jeff took great care of me. Thank you!read more

Brown Motor Works Northeast was outstanding from start to finish. Their team clearly knows BMWs…read moreinside and out, but what stood out most was how clearly they explained everything in simple, understandable terms--no guessing, no confusion. They walked me through what needed attention, what was urgent, and what could be handled in phases, which made the whole process feel manageable. Their financing options and willingness to work in stages were a huge help. The shop itself is clean and professional, and having a loaner vehicle while mine is being worked on is an unexpected bonus. Highly recommend and shoutout to Jeff.

Great friendly staff. Knowledgeable and always willing to listen and help…read more This is the best repair shop downtown. Easy to get to.

Honesty, customer appreciation, respect, valued as a customer, straightforward ... I'll 4eva…read moreappreciate u 4that Bill :)) & continuously recommend u! I'm not a review writer but when u find someone u can trust that will give it 2u straight... u advocate for them! Not sure about any negative reviews but I am sure that l, as a "female" have always been valued as a customer, treated with respect & taken care of from bumper to bumper with a "fleet of vehicles" for over a decade. If CCC can do it for u they will do it well & if they can't they will let u know. Simple as that. If u value ur vehicle, time & money...this is the place!

I have been a one or two automobile owner for more than 70 years. During a 30 year military…read moreservice career, I have lived in many areas of the country. I have dealt with more automobile service agencies than I can remember. I have recently moved to Chapin. Months prior to this move, my rare and much treasured 2007 Jaguar XKR developed a recurring and puzzling problem. I had taken it to Jaguar dealerships and my local mechanic several times. Each shop replaced random parts, charged lots of money, but never got to the root of the problem. On the advice of new friends and neighbors, I contacted Taylor's Auto Service. I did have serious concerns using an unfamiliar and unspecialized facility. I called, described the symptoms I had experienced and scheduled an appointment a few days later to drop off the car. On the first visit, the car behaved normally in the shop without issue so they returned it without charge. The problem occurred again soon after, requiring a 2nd visit with a more detailed system inspection. This has been the general pattern for this very random and rare recurring problem. With a better appreciation of the situation, Taylor's specialized electrical staff quickly found the TRUE problem, ordered and installed the part, and my pet was finally back home and running properly. While reloading my personal gear the next day, I accidentally triggered the car's anti-theft system. The car froze and I was unable to release it. I called Taylor's, asked for help, and the Shop Chief came to my residence. He quickly reset the system and gave me his expert advice to prevent this from happening again. There was no charge for the rescue. I have never experienced service like this anywhere. Needless to say, Taylor's will be my family's one and only service contact from now on.

The service representative was very nice and helpful to me, the technician definitely helped me out…read morewith my problems and fixed it. A little pricey, 6 months later I'm still waiting to get my truck back ( due to only having one diesel tech). And they can't find why the fuel is still surging too much pressure. But I really appreciate the hard work he did. Hopefully I'll have my baby running n ready to ride soon