My car had a fan blade go through the radiator. The exhaust system went out on our other car at the…read moresame time. Brian told us they were booked for several days but to have my car towed there anyway because they might be able to get to it sooner. It was done sooner and less expensive than I expected. Another shop was recommended to repair the exhaust system because the repairs could be done for less than it would cost at Andrews. EXCELLENT CUSTOMER SERVICE!

I only take our vehicles to Andrews Auto Service. Dependable, reasonable and professional.read more

Driving to work and my engine starts to misfire. Of course this can't happen at a worse time. I…read morecalled probably 10-15 places and explained my circumstances and the sense of urgency. It would have been several days to even get a diagnosis. I called this business and they were so kind and empathetic, and told me they couldn't promise me it could be fixed same day, but to bring it down and they would do their best. The owner, Todd, helped me when I arrived and even offered to drive me back to work. They quickly let me know what the issue was, and gave me a quote over the phone and there were no surprises and no attempts to sell me anything additional. Also, my car was fixed by lunch time the following day. We will definitely be using this business for any future car repairs. Highly recommend.

Never been here BUT my best friend of 43 years did and had the BEST experience. Todd treated her…read morewith respect and gave her detailed important information and was the friendliest and knowledgeable person .. I will go her for future car issues.

Repainted the top of my 2011 Sequoia and it looks brand new. Great work, communication through the…read moreprocess and recommend to me through a guy in the car business after local shop wouldn't do the job.

Super bad experience…read more I recently had a highly disappointing experience at Bowen's Collision. From the start, the customer service was subpar. It felt like they weren't interested in listening to my concerns or offering any real assistance. The staff was unresponsive and unhelpful, which set a bad tone for the entire process. The quality of the repair work was shockingly poor. The car was returned with visible flaws, like misaligned panels and a paint job that didn't match the rest of the vehicle. It seemed rushed and sloppy, as if no care was put into ensuring a proper fix. When I raised these issues, they were dismissive, giving excuses instead of taking responsibility. Moreover, the timeline for repairs was much longer than promised, and the lack of communication made it worse. I was left in the dark for days, having to constantly chase updates. They didn't seem to prioritize my vehicle or my time. Overall, Bowen's Collision failed in both service and repair quality, and I wouldn't recommend them to anyone looking for reliable or professional service. paint drpping who's paint the car I think he's don't know anything but paint car body filler putty on all the edges . Broken the rear door lock too many issues I wish I can give less than one star bad bad bad body shop . I wish stay with GARBIS body shop and never try Bowen's

First let me say as a US Army retiree I am thrilled this service is available on post for our…read moreService members and retirees. I am retired Army and in town on a vacation. I scheduled a tire balancing and rotation. When I arrived I was the only customer present and there were 4 techs and the manager present. I watched them raise my truck and remove the drivers side tires. They immediately just swapped them without balancing. I informed the manager who addressed the issue and it was corrected. (I wont mention most folks would crisscross four wheel dive vehicles when rotating) While waiting I agreed to a cleaning of the fuel system. The manager then came to me and told me the tires were dirty on the rims and that once that dirt came out the balancing would have to be redone. I asked him why they were not cleaning inside the rimes and he said we don't do that. I told him it is a complete waste of time and money to balance the tires with the dirt on the rim. I had never heard of that being done and back in Iowa that would never happen. He apologized for the issues, I cancelled my fuel work as I would not be able to trust their future work. The manager was apologetic and made it all "right" when the bill came, which was nice. I have to admit although this branch is on post I won't be returning to any Firestone Auto Care facility anytime soon.

Great customer service from the time you call to make an appt/ask questions until you walk in the…read moredoor for service.