The staff was very helpful and explained the repair process clearly. The quality of the work was…read moreexcellent, and the price seemed fair. I just wish my car had been ready a bit sooner.

We took our vehicle to this shop because our usual mechanic doesn't handle hybrid-related work, and…read moreunfortunately, this turned into a frustrating experience. After testing and finding the parts the estimate became much larger, but it had to be fixed. After getting the vehicle back we had issues again and took it back because it was under warranty. They initially replaced a cooling system hose, but we later found out that the brand new hose they installed had a pinhole leak. That alone raises concerns about the quality of parts they're using and their inspection process before returning a vehicle. Well, this of course was not covered. When we picked the car up...the 2nd time, the check engine light was on -- which it absolutely was NOT when we dropped it off. They told us the issue was an intermittent misfire and suggested additional diagnostic testing for over $400, followed by more charges for fuel injection cleaning and possibly even deeper engine work. It felt like they were stacking on expensive "next steps" without a clear diagnosis. Something didn't sit right, so we brought the car to our regular shop since this was no longer a "hybrid" issue. Within a short time, they found the real issue: a smashed spark plug -- and not even the same brand as the others that had all been replaced by me personally just six months ago. That's extremely concerning and points to careless or sloppy workmanship or sadly sabotage. Between installing a faulty hose, returning my car with a new warning light, and missing (or possibly causing) a very obvious issue, I've completely lost confidence in this shop. Familiarize yourself with your vehicle and exercise caution. Sadly, many are out to profit, even at your expense.

I reached out to this business on May 20, 2025. I was very impressed because he was quick to…read morerespond to my inquiry. He told me in the text message that he charges $185.00 to come out, (cash only) which includes his diagnostic fee. I told him I wouldn't be home but left the instructions for the key along with the payment. On May 21, 2025, he first diagnosed one issue, then I questioned him about the coolant leak, then he said what the issue was and not to worry about the previous diagnosis. I am quite disappointed because he has failed to follow -up. He told me that he would contact me on yesterday afternoon, no call. I texted him on May 22, 2025, and I called him, he said he will call me back. At this very moment, no return call. I am assuming my business isn't important to him, but yet you gladly accepted the $185.00, or shall I say $190.00.

Called for our daughter who's attending college. Found the part, replaced it and had her going…read moreright away. Reasonable price and easy to work with. Highly recommend. Available 24/7.

My car had a fan blade go through the radiator. The exhaust system went out on our other car at the…read moresame time. Brian told us they were booked for several days but to have my car towed there anyway because they might be able to get to it sooner. It was done sooner and less expensive than I expected. Another shop was recommended to repair the exhaust system because the repairs could be done for less than it would cost at Andrews. EXCELLENT CUSTOMER SERVICE!

I only take our vehicles to Andrews Auto Service. Dependable, reasonable and professional.read more

Came to this shop with my own complete brake kit. He only changed out some of the parts and stole…read morethe rest of my kit. He also charged almost $400 to change out 4 calipers. That was not the price we discussed before I got there. I feel he took advantage of me being a woman and in desperate need to get my calipers replaced. I trusted him to do a complete brake job with the parts I brought in. A year later, I need new pads for my brakes

I have been taking my vehicles to this location for years, these guys are excellent at what they…read moredo. The drill is if you are having a problem, leave your vehicle with them, they diagnose, and call you back with an estimate. If you think you can get it done cheaper, good luck, car repairs are not cheap, but if you let that rattling or hissing go on to long it will catch up with you. Dan and mike are a great team, and will have you rolling down the road safely, also they will also give you a heads up on any potential issues they see while conducting service on your vehicle.

​ thanks Aaron I really appreciate your honesty and professionalism. I am very much looking forward…read moreto doing business with you in the future and also will be sending recommendations

From the owner: ATZ Automotive is your go-to mobile mechanic, providing top-notch services wherever you are. From…read moresuspension repairs and tune-ups to auto detailing and seamless car play/headunit installations, we handle it all with convenience and expertise. Trust us to keep your vehicle running smoothly and looking its best, all while saving you time!

Called like 5 other shops in the 2Notch/ForestDrive area bc my car just kept dying while driving…read more Lost all power, no flashers/brakes/power steering too. I need my car so none of the shops I called could've got me in until minimum next day. Precision Auto got me in within 1hr booking appt. online. Diagnosed issue in 1hr. Fixed my entire issue in 1hr (3hrs tops). New battery terminals + crankshaft position sensors. Car drives brand new. Shifts better. Doesn't rattle/vibrate. Better acceleration & ofc doesn't die. Entire invoice less than the average $$. The guys are nice and I'll def be coming here for anything. Two of my go-to shops in West Cola shut down after Covid (Those PPP loans lmao). Been looking for a place that won't rip me off and can do same day service since.

I had a very disappointing experience here. The pricing on parts seemed way higher than…read morenormal--when I compared it to other sources, it looked like they were marking parts up around 40-50%. When I asked about it, they explained it as "price markup," but it felt excessive and not justified. I understand businesses need to make a profit, but this level of markup didn't sit right with me, especially without clear upfront transparency. It gave me the impression that customers are being overcharged on parts. Because of that, I chose not to move forward with the work. I'd strongly recommend getting a second opinion and checking part prices before agreeing to anything here.