Heads up... if you're looking for Cindy, former owner of JT Nails at this location please read the following: Greetings viewers! For anyone in/around Naperville/Sugar Grove area, please visit this nail spa salon ASAP as Tony, Kim & Cindy are hands down phenomenal! The services offered are organic, professional and well worth my drive from Schaumburg to receive. I've personally known Cindy for well over 15 years and will 100% vouch for her excellent attention to detail, professionalism and authenticity as a friend too. I'm extremely picky with my downtime and I refuse to go elsewhere when in need of a fill and pedicure. The jelly-pedi is SO amazing, moisturizing and truly worthy of the splurge. My hands & nails always look and feel incredible after visiting. I receive compliments consistently because of how beautiful my nails (and feet) look. Trust me when I say you will not regret visiting Ziza Nail Spa for the ultimate nail/foot spa experience. Seriously, give them a call today and tell all your friends and family who desire and deserve a beautiful, relaxing and immersive nail spa experience. Side note: my hubby loves their jelly-pedi too! Cheers to the staff and I sincerely hope everyone enjoys their nail/foot spa experience as much as my hubby and I do. Ps. Spring, Mother's Day (and Summer!) are fast approaching. Treat yourself, your mom, daughter, sister and/or bestie to Ziza Nail Spa soon and all year round!! Their address is 472 N Route 47, Suite 103, Sugar Grove, IL 60554 and their telephone number is 630-466-1163. Enjoy! read more

I had a fantastic visit about a month ago. This visit... not so much. I'm really bad with names when someone introduces themselves. My tech never said two words to me. Just put in her AirPods, turned on her phone, and put her head down. She clipped the hell out of my cuticles, my nails were cut unevenly, and the polish job was novice, at best. Won't be revisiting any time soon. read more

This is now L&L Nails. If you want to make an appointment only to wait 30-60 min more for your scheduled appointment then this is your place!! They overbook all the time. Not worth waiting for so I left after waiting 25 min after my appt. This has become worse under this new management. I will not go here again read more

Came here a couple times and it's not worth it. Service is trash. Came in on a Friday to get two manicures and found it was an hour wait so we left and made an appointment for the next day. Mind you they had no appointments scheduled on their books as we saw. We come in, EARLIER than our appointment time and they said it would be an extra thirty minutes before we can even get seated. They told us to go to another store and come back so they could get others done when WE HAD AN APPOINTMENT. Kept insisting it wouldn't be a long wait and kept asking if we were busy later. Waited 30 minutes and left after. No bye, no apologies, nothing. Not worth any money. read more

Scheduled two appointments for 4:30 on a Friday over a week in advanced. One for fill the other for mani/pedi. After sitting over 30 minutes past our appointment we decided to leave Apparently appointment times does not exist or matter. As we were leaving she was like oh I'm finished now but that would only take care of the full and I'd still be waiting, no thank you read more

This was my first time here. I just went in to get a no-chip taken off. My technician was friendly. But what turned me off was the cleanliness. When he went to take off my nails, he grabbed a USED paper towel and laid it down. I know it was used because it had nail polish on it and TWO NAIL CLIPPINGS from previous clients. I was completely grossed out. I mean, I know times are tough, but I deserve a clean paper towel! So if you aren't grossed out by that, it's the place for you. I certainly got what I paid for. So disappointed. read more

Had a very bad experience. Arrived on a Sunday. They Charged me more than advertised. Before I came, i called to reconfirm pricing and was told a certain price. Once it was time to pay, they were arguing with me that they never quoted me that price. So I got charged more. In a few days. I called to ask about pricing just for fun, and was told the original price as they quoted before which is much less than what they're charging once you're there. read more

I stopped in one day on my way to jewel and asked for a price list the gentleman who spoke to me said on the counter. He was not helping anyone and he seemed annoyed even after I mentioned I was new to the area. You would think that they would think a new customer would bring them a minimum of $25/month and would be a huge success for them. But no. Needless to say I still went in two weeks later and below is my experience: If you are going for a relaxing experience do not go here. I went on a Sunday and it was snowing not bad maybe we got an inch or two. My technician complained the entire time I got my nails done about how he was hoping to close early to go grocery shopping. He also kept mentioning how with the snow it would add more time on his drive home. I asked him if he wanted me to leave and come back and he said no he has to stay because there were other customers there. I did the no chip with a nail and I was a little undecided on my color but he wouldn't start my nails till I chose a color. It was so I relaxing. read more

The customer service at this nail salon is lacking at this location. In my opinion, this is the worst nail salon that you could waste your money on in Sugar Grove. They cut corners when they think you're distracted. They are annoyed when you ask questions about colors. There is a man there that is so grouchy and difficult to talk to. I will never come back. The last time I went in to get my no chip done, I was yelled at because I asked a question about a color. I tried to give him the benefit of a bad day (it was a Monday) on his part but, he kept snipping at me. So I left. There are so many nail salons within 5-10 min of each other in no wait situations because it's winter. I would give them negative stars but that isn't a yelp option. Not a good business. Would not recommend. Ever. read more

I had a manicure done here the night before my honeymoon so that I could have nice nails on my vacation. I had the dipping done and the male nail tech did a very poor job - you could see through the color to my nail. I couldn't go back in to get them fixed because I left the next morning for my honeymoon, and when I got home and called and asked if I could have them fixed the manager said no because it had been too long and I should've came back sooner. I told her I couldn't because I was out of the country on my honeymoon. $45 down the drain and I had ugly nails on my honeymoon. I will never go back here, if she had offered to redo them I would have given them another chance, but apparently the customer is not always right at this place! read more

Jt Nails - Nail Salons Near Me - Sugar Grove, Illinois

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Bad, bad, bad nail salon. I say BOO to the older lady in a ball gown doing my pedicure. I had some time so I decided to get a BASIC pedicure, no polish but wanted her to clean up my toes. Long story short she overcharged me $5 because she said she had to buff my feet! See you JT nails. I hope in the future you can afford your FANCY dresses with overcharging your customers. Not cool. read more

I have been to JT Nails before and have experienced good service, today was a different story. The guy who sits in the front, I think he is an owner, cut my nail too short, I was startled because A) it hurt and B) I was bleeding. I pulled my finger away, simply as a reflex. The guy instantly became aggressive. I said it's not an issue, but my finger hurts. I reminded him that he cut my cuticle before and he called me a liar, that he has never done my nails before. He then said loudly for me to go to a different tech, which I was happy to do. Once I sat down at the new station, he comes to me telling me that I did not have to be so rude. I was no where near rude. After about 20 seconds of being scolded by him, I said I can spend my money anywhere and got up and left. I have been going to JT Nails on and off for five years, I will never spend another dollar here. read more

If I could give a zero star rating I would. My daughter went in to get her nails and eyebrows done for her birthday. Gave a picture of what she wanted for her nails. They did not turn out anything like it. In the process somehow her thumb was smeared. I told the guy and he had an attitude. Called the lady back over who had an even bigger attitude and asked my daughter why she did it. I told her it's not like it was done on purpose. After that I told them to forget the eyebrows. They overcharged me. Should of been $27 but charged my card $42. When I disputed it I was called an a** hole and told f*** you in front of my child. I will NEVER step foot in there again. read more

Jt Nails - If I could give a zero star rating I would. My daughter went in to get her nails and eyebrows done for her birthday. Gave a picture of what - Nail Salons Near Me - Sugar Grove, Illinois

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Horrible job. Nice people but horrible job on my pedicure. They were not that busy so need to rush. I feel like I completely wasted my money. They gave me the young girl. It felt like it was her 1st time. She needs more practice before they have working on paying customers! It sucks because I just moved to the area. Hate going around my job because of traffic. But have no choice now. Never going back. read more

Jt Nails - Wasted money stay away - Nail Salons Near Me - Sugar Grove, Illinois

The Mango Pedicure is amazing! Well worth the extra money for the extra pampering! You get the usual soak, exfoliation, and polish BUT you also get your feet and calves rubbed with this mango salt scrub that smells amazing. Then they massage with this rich mango mask and they follow that up with this mango cooling gel or something. It feels tingly. After that my feet got this warm paraffin soak that felt so nice, and softens the skin. Wet, warm towels were wrapped around my calves at this point. Only issue I had with the towels is they got cold quick. Lol. I got yet another leg rub after this! And the lotion smells so good! Mango! I think they will polish next. All in all, I feel so pampered after this. Especially if you rarely get a pedi, go for this one! Ask for Fiona! She's WONDERFUL! Fyi, tips are in cash only, so come prepared. I get brows waxed here too. They are efficient! Jenny is the best with waxing! read more

I've been coming to this salon for about 7 months. I get no chip fills generally, which still look so good after 2 weeks that I can stretch them to around 3. Great selection of colors. I like fun nails and the nail techs are pretty accommodating with my requests. I always walk in because making an appointment ahead of time is not as easy as it sounds when you have a lot of different tasks to juggle. They let you know upfront what the wait time is. Usually 15, longest I've had is 45 mins. The regular pedis are ok. Eyebrow wax experiences have been pretty good. Just found out it's a new owner but so far my experience has remained the same. I will update if anything changes. read more

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This place is either a hit or a miss. I have gone there 3 times and the first two times were great, however, the most recent time was terrible. I got my nails filled on Friday, two of them were repairs. Since then, I have lost four nails! The lady filling my nails made them straight across (when I got home I had to file them down myself) and paper thin. Just today, I have lost three nails from random things; making my bed, bringing in groceries including a nail that was just repairs. I understand an occasional repair, however, I do not plan on going back in to get four nails repaired. Might as well just get a new set from a different nail salon. read more

My husband attempted to use a gift card from JT Nails that still had a balance of $13 on it. They refused to accept it. They said their system has changed. He argued with them, but the employee (manager or owner I presume) would not budge. Will never go here again. Judith Adams read more

Walked in and was told that we could be seen to get dip on our nails. One man kept telling us about how he only has less than 30 mins to do only one of our nails because he has to be somewhere. We told him we can wait and have someone else do it but he insisted he do them. He kept complaining the whole time about how he was going to be late. read more

I love this nail salon and will only come here. I always do a no chip and it always lasts 3 weeks. They are clean and make sure I'm happy with my service read more

this was my first time going to this place and it was amazing! the guy who did my nails was so polite and funny. they did an amazing job and my nails are amazing. I totally recommend this place. read more

I have been going to JT Nails since they opened. The new owner Cindy is amazing!! Everyone is very friendly and I love getting my manicures and pedicures here. Very updated and very clean. I never feel rushed when I'm there. Their pedicures are the best around. read more

JT used to be my go to nail place for over 8 years. After they changed management the whole vibe changed. the nail techs are not very friendly. the only awesome one left is Jason. People dont feel welcome when they walk in the door. Its almost like you are burdening them asking for a mani/pedi. read more

This place is awesome! Very friendly staff very accommodating and welcoming! I would highly recommend this nail salon!

I'd give this place no stars if I could. They are absolutely horrible! They pretty much chopped my fingers off! Jason isn't good either! Don't waste your $$. read more

I always go to this place and it was fine but this last time was awful. I got acrylics like i do all the time. 3 days later my acrylics are falling off. If i could give this place negative stars i would!! DONT COME TO THIS PLACE IN SUGAR GROVE read more

Unprofessional, poor quality and over priced. I paid $62 for a manicure & gel nails. My toes had paint on my skin, not just on my toe nail. My nails are as round as could be when I asked for square. Rude remarks were made by the man who painted my toes. I am very unsatisfied and strongly suggest to go somewhere else. read more

Unfriendly and unwelcoming. My regular place was booked so I thought I'd stay local. Big mistake. If you want to feel uncomfortable and awkward, try this place! The atmosphere was like a funeral! Nail tech was borderline rude and annoyed with having to work I guess. And there was a foul odor in the back by the bathrooms. Worst of all, a no-chip manicure was $41!! Yikes! read more

I just got a gel dip and pedicure done here a week ago and two of my gel dip nails chipped already. I spent $90 for one week of my nails. I would never come back here again. read more

New owner/manager. Make sure you make an appointment as they don't like walk ins. Very disappointed with the changes in staff as I have been coming here for years and was always very happy. My basic "fill" was just OK. Usually I could go 3 weeks in between fills and now my nails look like crap after 2 weeks. A bit sloppy also on the polish. The pedicure I received was probably the shortest one I have ever had in history. I think a lot of people will also be upset that no one was told there would be some changes- yeah pretty much all new people. read more

Walk in, they would rather sit there on their phones than do nails. The woman who did my nails was so incredibly rude. Didn't look at me, was gruff when I went to the wrong side of the chair, the mani/pedi looks ok but wasn't like it used to be. I tipped 5$ and didn't even get a thank you, she turned on the dryer, went back on her phone in the other room, and that's it! When another woman walked in, the guy sitting next to us said something derogatory, made a grumbling sound because he had to take her. IDK what changed but I will not be back. read more

New owner. Better make an appointment because he does not like walk ins. My no chip looks sloppy. The polish is all over my cuticles. Looks like a toddler painter my nails. I was a client for five years but I will not be back. read more

So disappointing. I made an 11:30 appt for a pedicure and manicure hoping to find a new nail place to call home. I sat "soaking" 35 minutes and, as a result, ended up with not enough time for a manicure for my event this evening. JT also does not offer painted polish samples to choose from so I ended up testing multiple shades on my own finger nails to decide on color rather than just by looking at the bottle. Although, they apologized over and over again, being upfront with NOT being able to accommodate my minimal needs from the start would have allowed me to make other arrangements and would have been better customer service. While experiencing my pedicure, when the nail tech started to prep for polish, I asked why he had not scrubbed my heels? He responded that he "forgot" - perhaps, this is because he left me mid-process to go address something else, wasting more of my time. I am not a high-demanding client; in fact, my manicure would not have even required polish since I prefer a natural look, however, a salon/technician who values my time and delivers the service I am paying for should go without saying. Sadly, this did not happen at JT Nails - even with calling ahead and making an appointment. read more

Have gone here for several years but have experienced declining service over the past year or two. Yesterday was ignored for a full 30 minutes after I was told to select polish and take a seat. employees walked by me many times, even cleaned up and put out fresh towels on the chairs around me, but not one of them looked at me or said someone would be right with me. I felt invisible! Needless to say, I walked out. This is no way to treat a customer! read more

They're "gel" nails are really just acrylics. There are always constant distractions. The man who did my "gels" came off as being very rude.

this place is absolutely terrible. service is so bad. everyone is so rude and has no respect for there costumers. they are so rough and rude. i went in to get my acrylic fixed and they totally do the wrong color and it was so poorly put on. also they all just sit in there phones the whole time. i al currently waiting for my lady to come back so i can pay and i can see her shitting in the back on her phone. this used to be my go to place until management changed. this place has turned into a total crap shoot. i 10/10 recommended never going here!! read more

Service is horrible. Takes twice as long for a pedicure and a mediocre job at that. Takes 2 hrs for a junk job... avoid at all costs

What a shame. This used to be my go-to place. But since the change in management this business has gone straight downhill. My last 2 visits have been disappointing (the first) and downright negative (the last). I stopped in tonight to have my nail polish removed and my nails shortened. I have extremely strong nails that grow fast. The polish on them was my own. Not no-chip, just regular old drug store polish. It was 6:00. 3 male employees watching TV or playing with their cell phones, 1 female employee. No customers. Evidently my guy drew the short stick because he had to work with me. Nail polish remover, a clipper and 2 emery tools. Took 5 minutes. His attitude was just surly. I came home and finished the job he left. I will not set foot (or hand) in there again. read more

I've been here several times and have never really had a complaint until this time. I got a pedicure and no chip manicure 5 days ago. The polish has chipped half off of two nails and every other nail has chips along the top. My nails were poorly done for the amount of money that was paid. I don't think I'll be returning read more

I wasn't going to review this place because I don't think it's very cool that everyone uses Yelp to make businesses look terrible! This nail salon wasn't terrible it was clean and pretty and up to date. I'm just going to say I had an over-lay and no chip polish done and my polish literally came off several fingers it's only been four days. So disappointed! $45 bucks read more