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    JSX

    3.8 (240 reviews)
    Open 5:30 am - 10:00 pm
    Updated 2 months ago

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    Elisa G.

    I'm always happy to fly to Vegas on JSX and enjoy the ride. The flight attendant is super phenomenal and I wish I remembered her name. She's so bubbly and effervescent just like the Prosecco I was sipping! It's a semi private airline and not that expensive and you can relax and enjoy the flight with complimentary Wi-Fi thanks to Starlink. Amazing experience!!

    In-flight drinks & snacks
    Fahad H.

    Vegas to LA flight - this one is bigger and better looking than their facility in LA and much busier as well but the staffs are very friendly & helpful as always! Boarding into the flight was a breeze and the journey back to LA was as smooth as it can be with in-flight snacks & drinks! Only thing I'd like to bring to their attention is this facility only has 1 small men's restroom with an average over 100 passengers there every day.

    Mike K.

    It was good. I think they could improve on a few things but overall they do a pretty good job. Our flight from LAS-RNO was delayed but it was due to the previoius flight being delayed so, I get it. It happens. It's vey nice to avoid long lines, at TSA and have a quiet, enjoyable wait in their lounge like waiting area. There are snacks and drinks that are complimentary and they have some higher end options in a vending machine. The best thing about flying JSX is that you can go thru their own personal security line, then, after a short walk through the hangar and outside to the aircraft, walk up the steps and into the aircraft for your flight. Free drinks and snacks on the plane top off the experience

    Luis F.

    private jsx terminal which can get busy during peak hours. although the jsx wants you there 20 mins before boarding, the waiting area can get saturated with people waiting longer for flights. get here with enough time to pad. this hangar is not air conditioned which is something to keep in mind for the summer. jsx staff is great and efficient with processing all before boarding!

    Grace hiding
    Robert D.

    Here was Michael the "supervisor" sending me an email today and my follow up after: this guy try's to protect the staff even though they were the reason for the mistake. Dear Mr. Drenk, On August 23, 2025, at Las Vegas for Flight XE 302 to Orange County, you were unable to board after it was determined you did not present the required Real ID or acceptable government-issued identification. The federal Real ID requirement took effect on May 7, 2025, and is outlined in our Contract of Carriage, on our website, and during the check-in process. Your flight has been fully refunded. We also want to acknowledge that the interaction became tense. While we understand travel interruptions can be frustrating, we kindly ask that all communication with our crewmembers remain respectful. Attempting to photograph staff credentials and raising your voice created an uncomfortable situation for our team, and we must stress that this type of conduct cannot continue. This message will serve as a formal warning. Future incidents of this nature may result in denial of travel on JSX. We value your business and hope to welcome you on board again under better circumstances. Michael Customer Support JSX My response: Michael - how about you take ownership of your horrible customer service. Your team members checked myself and my spouse Delaney De La Torre in with our ID's! The flight was delayed and we sat there until boarding at which point (45 min later due to the delays) we were instructed last min that the ID your staff checked us in with was not sufficient. They took our luggage and gave us boarding passes with the very same ID we were denied boarding with. Later that same day my friends 17 year old son was allowed boarding on your 1:00 flight with NO ID what so ever. I'd love to know how that makes any sense. He was an unsupervised minor with no ID yet Delaney had her CA DMV drivers license and her CA DMV mobile app as well as a photo of her Passport. Your staff was rude, condescending and laughing which escalated the situation. I feel your email is a lack of responsibility on your part and now I see why your staff acts the way they do. His response once again taking ZERO ownership of wasting our time after checking us in (with the non real ID) and making us wait 45 min to only deny us at boarding after a 45 min delay: Dear Robert, We understand your frustration with how the situation unfolded. To clarify, we must comply with TSA and FAA regulations, which since May 7, 2025 require all adult customers to present a Real ID-compliant driver's license or an acceptable alternative (such as a passport) in order to travel. Verification occurs at both check-in and boarding, and without compliant ID we are unable to permit travel. Per federal law, customers under 18 are not required to present identification when traveling. In addition, we remind our customers of this requirement in confirmation emails, and it is also stated on our website. Your concerns regarding staff demeanor have been noted. We will be conducting internal training with our crewmembers to ensure that communication around ID requirements is handled as clearly and professionally as possible. Michael Customer Support JSX

    Waiting area with snacks, coffee and tea.
    Sara P.

    We flew out of OC to Vegas and now we're on our way back home. The Vegas JSX is far superior to OC. From our drop off to our boarding, staff and service were phenomenal: the kind man who was handling our bags for us from uber drop off directly to check in (he didn't let us lift a finger), the lovely woman that checked us in, who was so sweet and helped us get on an earlier flight out. The ladies who scanned our tickets, also very polite and friendly. Literally, everyone had a smile on their face and went above and beyond to make things easy for us. The whole experience was pleasant and efficient. Regarding the facility, it is spacious, clean and well maintained. It's a significantly larger space than the OC waiting room and the seating is much more plentiful, comfortable and new. The aircraft on this leg was also newer, which was nice. We look forward to booking with JSX for our future flights! Hoping they expand their service areas.

    Coffee and water.
    Heather R.

    My first time flying JSX from Las Vegas to Orange County. When our original Southwest flight delay kept getting longer, we started looking at other airlines to get us to our destination for a time-sensitive event. My husband brought up JSX and we were able to get a flight time that matched what we needed. We got to the terminal (which is located across the street from the Mandalay Bay) about 30 minutes before our flight time. Check in process was easy. Bags are manually scanned with some little device and passing through metal detectors. I wish it was a bit safer than that to be honest! Boarding was quick and easy. I was surprised by how nice and comfortable the entire trip was. Drinks orders are taken before the plane takes off. Of course I was going to order a mimosa! High quality selection of snacks as well. Once we land, your luggage is taken off the plane first. As you de-board the plane, you can quickly grab your luggage and go. Overall, I was impressed with JSX and definitely plan on flying them again in the future!

    Entrance
    Aaron A.

    First time flying and the process was excellent! Plan to arrive 20 min for the flight and check in at the counter where they hand you a receipt/ticket which is your boarding pass. There are non alcoholic drinks, snacks while you wait to board, once you board there are a variety of alcoholic/non alcoholic drink options. The flight was smooth, the service was friendly and would definitely recommend, my round trip flight from Las Vegas to Orange County was $580 but when you use a referral code RJ7Z78, you get $100 off

    Chris O.

    First time flying JSX yesterday to Vegas from Denver. Honestly, very underwhelmed. Plane was more dated than even the worst Frontier or Spirit flights I've been on, which says a lot. Carpet and seats were somewhat up to date, everything else needs major renovation. Plane smelled, musky, and seats were your standard coach seats with more legroom. However, due to the tube size of the plane, your legroom is on the narrow end as it bends in. For $500 one way, simply can't justify flying again. Will take United or American first class all day long. Bummed, was excited based on the website advertising.

    Outside of terminal
    Brian P.

    Once you get a taste of JSX, it's going to be hard going back to normal commercial airlines! This is a busy JSX terminal because it's Vegas, but at least it's located conveniently near the strip. It takes only a short Uber/Lyft/Taxi/car service ride, or you could also walk from south strip resorts such as Mandalay Bay or Luxor. The Vegas terminal was very efficient, and check-in only took a couple of minutes. The check-in process involves a bag swab for explosives, tagging your checked bags, and printing out your boarding pass. You can literally show up as little as 20-30 minutes prior to your flight and still check your bags and board the plane. After check-in, you'll wait in the lounge until your flight is ready to board, which is usually 15-20 min prior to departure time. The "lounge" is just a big waiting room with couches, tables, and chairs. There are plenty of power outlets, free public wifi, and complimentary coffee/tea/water. The boarding process is super quick because each plane only has 30 seats and no overhead bins. They do have you remove large electronic items such as laptops and walk through a metal detector during boarding. They will also scan your boarding pass and check your ID. Typically, as soon as everyone has boarded, they're able to shut the doors, do a quick safety demo, and immediately take off. The planes are equipped with free Starlink wifi, so you're able to surf the web, stream video, or even upload photos to social media. In-flight service consists of complimentary drinks (soda/bottled water/beer/wine/liquor) and packaged snacks. Overall, I was highly impressed and recommend JSX!! It's definitely less stressful not having to walk through and wait in the main airport terminal, as well as having to hear everyone and their kids be super loud! Just wished they flew to more place from Vegas!!

    Boarding the plane
    Jacqui C.

    WOW!!! This is SO much better and easier than going through TSA at Harry Reid Airport! Normally I fly Southwest or Delta, but this was my first time going through this private terminal and flying on JSX. My parents, my boyfriend and I flew out to Scottsdale, AZ (SCF) from Las Vegas to spend our birthday weekend there (my boyfriend and I's birthdays are just six days apart), and JSX's new nonstop service from Harry Reid to Scottsdale could not have started at a better time, in which this service was switched over from Phoenix (PHX). Unlike showing up two hours before your flight leaves in the main terminal, you get to show up 20-30 minutes before your JSX flight leaves and they valet your car for you. There is no TSA checkpoint here, folks - you just show up, check your bags, and wait in their lounge until it's time to board the plane. You do need to show your ID with your boarding pass and take all electronics out of your carry on, however. They had complimentary coffee and tea in their lounge, which was really good! I had myself a vanilla cappuccino prior to boarding and had another coffee on the plane. On the flight to Scottsdale, I sat in an emergency exit row, where I had ALL the legroom where I could stretch out all the way. The flight attendants to and back were super nice and made both flights super smooth and easy. Also included were free light snacks, such as tortilla chips and gummy bears. After flying JSX, I don't think I can go back to flying commercial ever again for the rest of my life.

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    3 years ago

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    2 years ago

    Wonderful. Keeps me out of the long lines at the airport. Show up 20 min before the flight leaves. I like everything about this airlines

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    7 years ago

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    2 years ago

    The waiting area in the terminal can use some help, felt thrown together with second-hand office furniture

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    Great service, easy access, on time. Way cleaner than Harry Reid. What more could you ask for!

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    Page 2 of 6

    Ask the Community - JSX

    How is your airline addressing flight delays and cancellations?

    How do you collect and use passenger feedback to improve services?

    Is there an option to upgrade to a seat with rebooking and cancellations?

    How are you ensuring the safety of passengers post-pandemic?

    Is there an option to upgrade to a seat with rebooking and cancellations?

    Is there an option to upgrade to a seat with rebooking and cancellations?

    What measures are in place to improve in-flight comfort?

    Is there an option to upgrade to a seat with rebooking and cancellations?

    Is there an option to upgrade to a seat with rebooking and cancellations?

    Is there an option to upgrade to a seat with rebooking and cancellations?

    What measures are in place to improve in-flight comfort?

    What steps is your airline taking to reduce flight disruptions?

    What steps is your airline taking to reduce flight disruptions?

    What steps is your airline taking to reduce flight disruptions?

    Are there rental cars available?

    So technically yes. They partner with Go Rentals, but from reading the reviews, they seem to stick you with mileage fees that may or may not be hidden. So we've always got a ride share to enterprise or Hertz.

    Are their taxis/ubers/Lyfts waiting when you arrive? I prefer a taxi to take me to my hotel.

    It is better to call when you are ready as there are many plenty of taxis, ubers and Lyfts dropping customers off. The wait time is less than 10 minutes if not shorter.

    Is there any food service at the Las Vegas terminal?

    Is there air conditioning in the Vegas JSX terminal? Will be traveling with baby and dog

    Yes it is air conditioned with plenty of seating & you will be out of your car and into the facility in less than 30 seconds Then be at your waiting area… Read more

    Parking at Las Vegas terminal?

    There's extremely limited parking.

    View All 20 Questions

    Review Highlights - JSX

    I realized I might as well take the bus to the JetSuiteX "terminal" rather than pay more money on an Uber/Lyft.

    Mentioned in 28 reviews

    Read more highlights

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    Southwest Airlines - can't say no to free drinks

    Southwest Airlines

    2.9(1k reviews)
    1.0 miSoutheast

    Southwest Airlines operates the main 'customer service' call center for this (877) 982-2011 phone…read morenumber 24 hours a day, 7 days a week. This (toll-free) number is open 24 hours for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, modifications, and other travel-related requirements. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

    I needed assistance and decided to call this business at 1888.738.O699. The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Photos
    Southwest Airlines - I see upgraded seats since the free-seating days

    I see upgraded seats since the free-seating days

    Southwest Airlines - Flying into Vegas at night..

    Flying into Vegas at night..

    Southwest Airlines - Yes, that's MY luggage. The one with the spam musubi tag!! Lol

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    Yes, that's MY luggage. The one with the spam musubi tag!! Lol

    Frontier Airlines - Zero leg room

    Frontier Airlines

    1.4(789 reviews)
    1.0 miSoutheast

    I like Frontier airlines. The check in folks were helpful and the gate people were courteous and…read morefriendly. The flight was long, but uneventful. The stews were fine and came around a couple times for drinks and trash. Think they also provided earphones.

    I should have listened to other Yelpers I trust on here, like Ralphus, before ever booking with…read moreFrontier Airlines. Had I read those reviews first, I would have saved myself from one of the most frustrating and embarrassing travel experiences I've had in years. I honestly didn't think there could be an airline worse than Southwest Airlines. I thought that was as close to bottom-of-the-barrel as it gets. I was wrong. Frontier somehow manages to go below that. This was my first time flying Frontier, Tampa to Denver, with a return back to Tampa. On the outbound flight, we boarded and then sat on the runway for 45 minutes, immediately putting us behind and causing connection issues for a lot of passengers. Many people missed their flights. Then, after finally taking off, we were told there was a medical emergency. A young man became seriously unwell, and the plane had to turn around and go back to Tampa. That alone pushed us to about an hour and a half late. During all of this, the cabin was freezing, and there was no water, no food, no Wi-Fi, nothing. You're just sitting there, uncomfortable and stuck. But the part that really crossed the line for me was the baggage situation. I specifically purchased the Frontier "Business" bundle because it stated two checked bags at 50 lbs each. Not 40. Fifty pounds each. That was the whole reason I paid for it. At the airport, the check-in clerk made me take 18 pounds out of my bags anyway and kept pushing me to get them closer to 40 lbs each. I'm standing there like... what exactly did I pay for? It made no sense. What that turned into was complete chaos. Nearly three-quarters of my belongings ended up out of my luggage and in my hands. I was walking through the airport carrying a loose, messy pile of clothing, trying to juggle everything while also dealing with a roller bag. I dropped things more than once. There was no way to hold it all together. It was awkward, stressful, and honestly ridiculous. And people noticed. Other travelers were watching me struggle, and you could see the sympathy on their faces. That part really got to me. It was embarrassing. You don't expect to be walking through an airport like that after paying for a bundle that was supposed to make things easier, not harder. That moment changed how I feel about traveling. I ended up getting rid of my roller bags during the trip and switching to duffel bags and a cart just so I never have to deal with something like that again. Travel used to be easy for me. I had a system that worked. Now every time I go near a baggage scale, I'm going to be wondering if I'm about to get thrown into another mess like that. I have a massive issue with how this was handled, and I'm not going to forget this experience anytime soon. At this point, Frontier is my airline of last resort. If no other airline can book my exact itinerary at the exact time I need, then maybe I'll fly Frontier... when hell freezes over. Frontier showed me the worst side of air travel, and I will go out of my way to avoid them going forward.

    Photos
    Frontier Airlines - Outdoor sign for drop-off

    Outdoor sign for drop-off

    Frontier Airlines - Premium  seats?

    Premium seats?

    Frontier Airlines - Premium  seats

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    Premium seats

    United Airlines

    United Airlines

    1.8(258 reviews)
    1.6 miSoutheast

    I needed assistance and decided to call this business at 1888.738.O699. The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Okay Keisha at United Airlines in Vegas terminal 3;…read more Who hurt you boo? Was your milk sour this morning? Somebody put a pea under your mattress? You find another woman's panties in your sheets? Because BABY... the energy was hostile for no reason. I came up to the desk polite, calm, minding my healing-from-surgery business, and you couldn't even look up from your phone. I don't know what you were doing--texting your ex, googling sad love songs--but it was giving strong grouchy don't talk to me vibes. Now let me say this clearly: I had a doctor's letter. I am recovering from breast cancer and a double mastectomy--which, in case you didn't know, is not a light little spa day. I can't carry more than 5 pounds right now. I asked for a medical baggage waiver so I wouldn't have to pay $50 out of pocket which United in LAX granted easily and not only did you refuse to even look at the letter, you threw in a snarky comment about people from Los Angeles? Maybe that's where the man who broke your heart is from, or better yet the woman he left you for. Kecia it may not be your location. I think it's all about your energy and attitude because I can't see anybody wanting to deal with that nasty mess. Ma'am, read the room. Read the letter. Read anything. Because the lack of compassion was easy for anyone who is paying attention to Reid. Good day you salty chick.

    Photos
    United Airlines - Stuck in row 27

    Stuck in row 27

    United Airlines - United's Gate D57 at LAS

    United's Gate D57 at LAS

    United Airlines

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    Hawaiian Airlines

    Hawaiian Airlines

    2.6(118 reviews)
    0.8 miSoutheast

    Johanna Elliot is very helpful and was very patient helping not just us but everyone from that…read moreflight that came from Honolulu... I recommend you guys promote her to a supervisor because she is very well fit for the position... she made everything better. Hopefully next time only with Hawaiian air and I ran into her you guys should've promoted her by then.

    Oh my Gosh, didn't realize that I hadn't even written a review for this airline…read more This review is for 4.5 stars. Excellent Service. The flight attendants and the entire staff is top-notch. We used this Airline all eleven times. Located at Terminal 3 at Harry Reid International Airport in Las Vegas. Hubby and I have been to the islands of Hawaii, Oahu- ten times and Maui- for our honeymoon- once, a total of eleven times. Our son was really small, but he's been to Oahu twice. We went with my mother-in-law and her husband to Oahu once. And we also went with a couple of friends to Oahu once too. The first time, in 2004, we didn't know anything about it, we didn't use the Red Eye, so we missed on almost the entire first day because we arrived at 2 or 3 pm-ish. From the 2nd trip on, we always flew on the Red Eye. Always had a good meal, but it was late. Started using sleep aids so we missed out on those, but I think that rest was more important. Every flight attendant extended the Aloha Spirit to every visitor, they are all smiling, are all very nice, as well as very helpful. I think that one year we got a logo freebie bag, which we still use and have to this day. To date, I believe that these flight attendants have the best demeanor. The luggage policy was one bag checked for free, weight limit of 55 pounds, unless that has changed. But please do check the website. The website is user-friendly. You can book your trip using their site. You can also check your miles. On the Rewards Program, recently, the airline eliminated losing your miles. I currently have enough to book a one way flight for free. This would be the second time, that I earned this as a Rewards member. Hubby became a member after I did, but he lost his miles. Not so good.

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    Hawaiian Airlines - Mrs. Calloway Maggie and Grace

    Mrs. Calloway Maggie and Grace

    Hawaiian Airlines - The Strip

    The Strip

    Hawaiian Airlines - 1:55AM  |  LAS-HNL  |  FC Menu  |  04.15.24

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    1:55AM | LAS-HNL | FC Menu | 04.15.24

    JetBlue - 12/23/2025

    JetBlue

    2.5(210 reviews)
    1.6 miSoutheast

    JetBlue is the only flights I fly when going out to Boston or New York City from Las Vegas…read more JetBlue's Terminal, Terminal 3, is a lot smaller than Terminal 1 in Las Vegas, but I like it a lot! You'll take transit over to the D gates from Terminal 3. I typically don't get too many delays with JetBlue, especially flying to New York City. They offer non-stop flights every few hours. I try to book the early flights if I can when going to New York City to avoid any potential delays. Most of my flights arrive early, typically by 20-30 minutes when flying into JFK! The seats are spacious on JetBlue. Each seat comes with a TV that includes free movies, music, and DirectTV. Some planes have charging capabilities too! Throughout my flight to New York City, JFK, the team at JetBlue offers drinks, like soda or water, as well as free in-flight snacks. I always get their pop snacks and pretzels! If you need more legroom, you can upgrade to different seats on JetBlue. When you check-in for your flight, you can change your seat easily through the mobile application if there are open seats available. Now, if only JetBlue offered a non-stop to Orlando Florida from Vegas!

    Meh...oh yeah heads up, the airline lists free entertainment but they fail to mention to hear…read moreanything on the screen you must first purchase their headphones! This wasn't a hopper flight! It was six hours of total boredom without entertainment! This was my first and because of this last flight with JetBlue!

    Photos
    JetBlue - First row and no food trays or cup holders

    First row and no food trays or cup holders

    JetBlue - 12/23/2025

    12/23/2025

    JetBlue

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    Harry Reid International Airport - TSA at 9:30p on a Tuesday Night

    Harry Reid International Airport

    3.4(4.9k reviews)
    1.1 miSoutheast

    Hi ARMY! You're probably flying in for the ARIRANG/BTS festivities. You picked a fun city to visit…read more Las Vegas is one of my favorite vacation spots because it's in the same time zone (PST) plus it's a short flight from Seattle. I tend to fly to Las Vegas every year because Alaska Air makes it so easy to fly out of Sea-Tac Airport. Harry Reid is a fairly large international airport. Bathrooms and walkways are pretty clean. One thing that's unique about this airport is that they have slot machines near the gates. Whenever there's a major event at Allegiant Stadium or The Strip they usually put up photo ops near baggage claim to hype people up. They have a dedicated rideshare area; you have to cross a pedestrian bridge first. I hope you packed your luggage with the right wardrobe for the weather and temps. Summer can be brutal so if you forgot to pack your sunblock or sunglasses you can visit an ABC Store or drugstore along The Strip. Terminal 3 at Harry Reid is pretty easy to navigate when flying back home. I usually wear comfortable shoes because I like to walk around before hopping on the plane.

    The departure gates were so far from the check-in counters!!!…read more The checkin staff at United was very sweet and nice to help me with the check-in and tagged my bag with the priority tag. TSA-pre check was great. No taking out of laptop or tablet (LAX - yes if you carry more than one :( ) Overall this airport is not bad at all!!

    Photos
    Harry Reid International Airport - Gate E15 all the way in the back!

    Gate E15 all the way in the back!

    Harry Reid International Airport - The Club LAS at Terminal D

    The Club LAS at Terminal D

    Harry Reid International Airport - Ridiculous line for security.  I know it can be done better than this. Been to busier airports and much better run ones.

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    Ridiculous line for security. I know it can be done better than this. Been to busier airports and much better run ones.

    JSX - airlines - Updated May 2026

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