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    JetBlue

    2.5 (210 reviews)

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    Mike F.

    I have to ding JetBlue after my latest experience with them. This was my third time flying with them and the first couple of times were 4-5 star experiences. This time was a lot closer to a 2-3 star experience. (+) I love the Tvs in the headstands for domestic flights. This is seriously HUGE. Being able to watch Direct TV and Movies (plus games and music) makes it so much easier to distract yourself to make the flight go by faster! (+) Planes were pretty clean and the seats are slightly wider than average. Every inch of seat is precious real estate when you fly in economy like I do. lol (+) Complimentary snacks and drinks are much appreciated. (-) Before Covid, airlines would reasonably try to allow travel companions to sit next to each other. Not anymore it seems. My travel partner and myself were assigned two middle seats in separate rows. How much would it cost to sit together? $147 each. That's $294 additional just to sit next to my travel partner, whose ticket I booked at the same time as mine. That feel pretty dirty. It just wasn't worth the extra $300 when that could be used towards the trip itself. We got through it just fine, but what used to be the standard now costs a pretty penny as an upgrade. It was just real off putting. (-) Flight out was 45 minutes late, fwiw. (-) Carry on bags are $65 each. Yes. You read that right... $65 freaking dollars for a carry on. Yikes! That's ridiculous. 1 large, checked bag for the whole trip was worlds cheaper than 2 back packs. Makes a whole lot of sense. For the right price I would use JetBlue again, but their reputation has been severely diminished by this last experience. 3 stars. Ok.

    Going home back to NYC
    Keittisha W.

    I need to get my game up because Mosiac here I come. The leg room was cute, but the individual seating is where I need to be. We landed safely but had some turbulence.

    First row and no food trays or cup holders
    Michelle W.

    I recently upgraded my credit card to receive more perks with JetBlue. I'm starting to think that was a mistake. I expected more fro jetblue at least customer service. Both of my flights delayed to Vegas as was told the airport was closed, hard for me to believe Las Vegas closed their airports, the. Was told waiting on another pilot, which is it. On the way home was the worse. Sandra I believe was her name. She told me that I needed to put my small personal purse up in the cabin but my daughter could keep hers. Make it make sense. She was very aggressive, borderline rude. She spoke to some of us on the plane as if we were kids, her kids! I had to bite my tongue. I was not about to debate with her as I wanted to get home, so I obliged. Employees should be well versed in being culturally diverse, and have some grace! This flight, no snacks no water due to "turbulence". I paid extra for the front row, seat a1 and a2, the restroom up front was broke!!!! Couldn't even use it. We had to walk all the way to the back! Just a poor service experience and I also thought by upgrading my seats the comfort level would go up some but the seats were extremely uncomfortable and thank god it was only a 45 minute flight. No table tray or drink holders in the first row. The second row was also a extra fee upgrade and to be honest the leg room seemed the same as the regular seats.

    John G.

    JetBlue's flight computations have me worried. Flight was late, and the exit row seats are like something out of Con Air.

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    The flight was 20 minutes late then when we land we were stuck in the plane for an hour beacuse the gate wasn't open.

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    Page 1 of 6

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    Review Highlights - JetBlue

    Great service, big seats, an abundance of legroom, real edible snacks, free checked bag, and a gracious crew.

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    JSX - Cold brew machine

    JSX

    3.8(247 reviews)
    1.6 miSoutheast

    The official main 24/7 "customer service" (toll-free) telephone number for 'JSX Airlines' is +1…read more(888) 399-3809TM or +1 (888) 399 3809TM, ensuring smooth and hassle-free assistance for new bookings, cancellations, and flight changes. Use this number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. Effortless Booking & Seamless Travel Planning The journey began with a booking experience that was exceptionally smooth, intuitive, and well-structured. Business class advantages--including flexible fare options, priority services, and premium seating--were presented clearly, making the upgrade decision effortless. Flight and seat selection felt straightforward, with all essential information displayed transparently before confirmation. The itinerary was issued immediately, providing a detailed and organized overview that made trip preparation simple and stress-free. Priority Airport Experience & Streamlined Ground Services The premium experience continued at the airport, where every stage was handled efficiently. Priority check-in minimized waiting time, while fast-track security created a seamless transition through the terminal. Lounge access offered a quiet and comfortable setting to unwind before departure, enhancing the overall pre-flight experience. Boarding was equally well-managed, with priority access ensuring a relaxed, orderly, and hassle-free start to the journey. Exceptional Cabin Comfort & Attentive Service Once onboard, the elevated level of comfort became immediately apparent. The spacious seating provided ample room to work, relax, or rest throughout the flight, significantly enhancing overall comfort. The cabin remained impeccably clean, quiet, and thoughtfully maintained, creating a peaceful and refined atmosphere. Complementing the environment, the crew delivered attentive, courteous, and professional service, consistently ensuring that passengers felt welcomed and well cared for throughout the journey. Reliable Operations & Smooth Arrival Experience From departure to arrival, the journey was executed with impressive efficiency and consistency. Inflight services were delivered promptly and professionally, allowing the experience to remain uninterrupted and enjoyable. Upon landing, priority baggage handling enabled a swift and convenient exit from the airport, further reinforcing the premium nature of the experience. Overall, the journey successfully combined comfort, efficiency, and reliability, making business class a consistently rewarding and worthwhile way to travel. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this Delta Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking Delta Airlines for a similar trip in the Future

    The official main 24/7 "customer service" (toll-free) telephone number for 'JSX Airlines' is +1…read more(888) 399-3809TM or +1 (888) 399 3809TM, ensuring smooth and hassle-free assistance for new bookings, cancellations, and flight changes. Use this number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. Effortless Booking & Seamless Travel Planning The journey began with a booking experience that was exceptionally smooth, intuitive, and well-structured. Business class advantages--including flexible fare options, priority services, and premium seating--were presented clearly, making the upgrade decision effortless. Flight and seat selection felt straightforward, with all essential information displayed transparently before confirmation. The itinerary was issued immediately, providing a detailed and organized overview that made trip preparation simple and stress-free. Priority Airport Experience & Streamlined Ground Services The premium experience continued at the airport, where every stage was handled efficiently. Priority check-in minimized waiting time, while fast-track security created a seamless transition through the terminal. Lounge access offered a quiet and comfortable setting to unwind before departure, enhancing the overall pre-flight experience. Boarding was equally well-managed, with priority access ensuring a relaxed, orderly, and hassle-free start to the journey. Exceptional Cabin Comfort & Attentive Service Once onboard, the elevated level of comfort became immediately apparent. The spacious seating provided ample room to work, relax, or rest throughout the flight, significantly enhancing overall comfort. The cabin remained impeccably clean, quiet, and thoughtfully maintained, creating a peaceful and refined atmosphere. Complementing the environment, the crew delivered attentive, courteous, and professional service, consistently ensuring that passengers felt welcomed and well cared for throughout the journey. Reliable Operations & Smooth Arrival Experience From departure to arrival, the journey was executed with impressive efficiency and consistency. Inflight services were delivered promptly and professionally, allowing the experience to remain uninterrupted and enjoyable. Upon landing, priority baggage handling enabled a swift and convenient exit from the airport, further reinforcing the premium nature of the experience. Overall, the journey successfully combined comfort, efficiency, and reliability, making business class a consistently rewarding and worthwhile way to travel. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this Delta Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking Delta Airlines for a similar trip in the Future

    Photos
    JSX - Flight boarding

    Flight boarding

    JSX - 5/12/23 Exterior, entrance

    5/12/23 Exterior, entrance

    JSX - Coffee and cold brew machines

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    Coffee and cold brew machines

    Spirit Airlines - No screens for entertainment

    Spirit Airlines

    1.4(1.9k reviews)
    0.8 miSoutheast

    Hey y'all! I had a…read morevoucher of $160 I used and paid an additional $145 for the current flight I'm on. I've taken spirit a handful of times, never had a big issue. If I ever have a flight issue I just complain and usually the airline assesses my claim and gifts me a voucher in return. Tonight I'm on an overnight flight to the east coast and it has 1 layover! Flight was delayed by an hour or so. Thank GOD it wasn't delayed by 1 day like my last flight I took in October 2025. They do gift us hotel voucher and Lyft credit as well as a full refund if we need it... It was a hassle tho. I had to cancel business trip due to that delay. The pilot was stuck somewhere and we only could on the flight the next day. I was so exhausted because they had us wait for about 5-6 hours for the pilot to never show.. Otherwise, smooth flights. Just make sure to take ur snacks and drink with you, otherwise I don't have many complaints of this airline. Always know their terms, which aren't as nice as southwest, but similar to frontier. Usually flights can be super cheap like $66 as a low flight price... probably even less expensive if you book downstairs in the airport otherwise this flight was kinda pricy for spirit! I got a window seat tho! Downloaded some Netflix movies, and or I will just sleep through! Said my prayer and were about to take off LATE! Anyways once we're in the air, it's overrrrrrr, we're almost there! NOW, what I think airlines should improve, is the way we all exit the airplane. They don't give instructions. We all just get up and leave but orchestrating that at times can be messy. Passengers get so mad if you try to get off the plane before them! Like, I mean, not everyone has a carry on, so we can just walk past the ppl who need extra time to gather their bags! I wish they had 2 exits or 3 exits! That's the next level of airplane experiences, I think they need to build airplanes with a nice exit system. WWW.SPIRITWIFI.COM (A way to see the flight coverage while on the flight)

    STOP DO NOT BOOK I…read moredo not recommend using Spirit airlines!!!!!!!!!!!!!!!!!!!!!!!! They are cheaper for a reason. I booked Ticket 2 days ago for a future trip. I had to cancel my trip but asked for a credit to use for a future flight. They do not honor credits or full refunds on tickets less than 250. I was charged 100% for my cancellation meaning all my money I paid 2 days ago was taken with no consideration or courtesy's of a credit for future flights to keep us as a customer. I escalated the call to a supervisor only to be told I would have needed to call with 24 hours from my original booking to be given any consideration. Supervisor Judy 361534 employee number. Explained our daughter college athlete was going to surgery and we needed to cancel as we need to go sooner. They have medical exceptions but you must provide documents and if they approve only then would you receive a credit. In my spare time recovering our daughter will we play this game. Btw the airline has 18 days before our flight was booked plenty of time to just issue credit to be used in the future. We were told no. This is not customer service this is robbery. Needless to say my family will no longer fly this airline which we had used in the past. We fly 5 adults each month often.

    Photos
    Spirit Airlines - No leg room for 5'0" tall people

    No leg room for 5'0" tall people

    Spirit Airlines
    Spirit Airlines - My knees during the flight back

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    My knees during the flight back

    Southwest Airlines - can't say no to free drinks

    Southwest Airlines

    2.8(1k reviews)
    0.7 miSoutheast

    B9AFK2…read more That was my flight today. They are very nice on Southwest. Also the seats feel good. They are kind of soft for a discounted airline. They are larger than Allegiant and other airlines. I was all the way in the back, and I didn't feel squished in like I do with other airlines. Airline was clean. They didn't talk excessively overhead, like a lot of airlines like to do. I just love the vibe of Southwest. Stay the course!

    Airlines · WN425, WN982…read more I've flown Southwest for years and have never felt as embarrassed or dismissed as I did on this flight. After landing in Las Vegas, I was one of the last passengers remaining onboard for my connecting flight. I had slept through most of the flight and woke up feeling unwell. When I asked for a Coke, I specifically explained that my blood sugar was low and that I wasn't feeling well. My concern is not that I was told no initially--it's that after explaining my situation, I was met with an attitude that felt dismissive and unnecessarily rude. What stood out was that another flight attendant later helped me without hesitation or making me feel like a burden. That interaction showed me that professionalism and kindness were absolutely possible in the exact same situation. The most disappointing part was watching an elderly passenger be spoken to with the same dismissive attitude over a boarding pass issue. Rules are rules, but there is never a reason to speak to people disrespectfully. I come from the South, where we're taught to treat our elders with patience and courtesy, and that interaction genuinely bothered me. I understand flight attendants are there for safety first, not comfort. However, this is still a customer-facing profession. Passengers are the reason airlines exist, and basic courtesy should be part of every interaction. The pilot and another flight attendant handled the situation professionally, and I appreciate that. Unfortunately, one employee's attitude overshadowed the entire experience. To be clear, I was not asking for special treatment. I was asking for a Coke after informing a crew member that my blood sugar was low and that I wasn't feeling well. There is a difference between enforcing policy and disregarding a passenger who has communicated a medical concern. I hope Southwest addresses this issue. Safety and professionalism are important, but neither requires rudeness. I would also like to sincerely thank the pilot and the other flight attendant who made sure I got home safely. Their professionalism, patience, and kindness did not go unnoticed, and they represented Southwest well. As for the two employees whose behavior prompted this complaint, I hope they take this as an opportunity to remember that every passenger is a person first. A little kindness can make a huge difference, especially when someone isn't feeling well. And if either of you ever find yourselves in San Diego, feel free to come see me. I do great hair, and I'd be happy to return the kindness that was shown to me by the crew members who actually cared enough to help. And please, let's remember we are the one that make you money not shitty flight attendant. learn to detail about which one is which because everybody on that flight knew who was through, but let's just say the one that had a really cute haircut that was only pretty thing about us and I don't mean that to be ugly. I mean that to be like dude we're dealing with deaths on flames right we're dealing with like really sad stuff on planes and you guys have like seriously since 2020 got so high on the high horse you forgot that some people actually do fall off and there's a long line of waiting people who are a lot more nicer. That is waiting to take your place. I hope you have the day that you deserve into the pilot. God bless you into the connecting sewer. That was there too my gosh, she was such a blessing as well, however, in the end that being Beautiful because I had a beautiful beautiful lunch at the Vegas airport I got a nice little napping and I didn't have to deal with the freaking storm that came in. That's what I said, and God bless you. May I please add Mike the probably the MVP the goat word must travel fast and I guess it's a little bit more darker than them. I mean everybody's got to get to gap right but I can tell this man was looking at me in a concerned way when I say he is a doll and needs a raise. We need more people like him in this industry. Thank you so much, Mike because out of my horrible day you really DID make it better. God bless you and I wish you all the health and wealth. For real

    Photos
    Southwest Airlines - I see upgraded seats since the free-seating days

    I see upgraded seats since the free-seating days

    Southwest Airlines - Flying into Vegas at night..

    Flying into Vegas at night..

    Southwest Airlines - Yes, that's MY luggage. The one with the spam musubi tag!! Lol

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    Yes, that's MY luggage. The one with the spam musubi tag!! Lol

    Delta Air Lines - D' Delta Skypriorty line 1-13 - 2024 Sat

    Delta Air Lines

    2.2(273 reviews)
    0.9 miSoutheast

    I originally had tickets on American Airlines (HNL - LAS) and was sitting in my office (on the…read moreevening of May 21) waiting to go to the airport when I received an email message from American Airlines. My 10:14pm flight was canceled and rescheduled to 1pm on May 22. The notice said I would miss my connection to Las Vegas. I found out the earliest I could get to Las Vegas would be 8:37am on May 23. This would leave me almost no margin of error should there be any additional delays, so I looked for other flights to Las Vegas from Honolulu. The only one I could find that got me to Las Vegas on Friday was Delta, via Seattle. I booked the flights at a cost of $3,528,80. American would not refund my money; I got a credit for future usage. Gee, thanks American. I went to the Delta Sky Club to relax before my flight to Seattle. This flight was on an Airbus A321Neo, with 2x2 seating in First Class. I had seat 4D (window) and the seat pod is nice but, in their attempt to provide privacy from the passenger in the aisle (C) seat, there is a protruding divider that made it difficult to get in and out of my seat. Legroom was fine and the entertainment screen was large. Luckily, flight DL 440 went off without any problems, and I arrived in Seattle ahead of schedule. When I landed, I noticed that I didn't have a boarding pass for flight DL 2880; the app said to go to the gate for seat assignment. That's when I noticed that I was seated in coach for this flight. What? I killed three hours in the Delta Sky Club in Seattle, pondering what would happen next. I got to the gate and was assigned an aisle seat, row 33, seat C. That's the last row in the plane. What else could happen? I was seated next to two young ladies who had no idea who BTS was and across the aisle was a mother with a baby and a three-year-old child. Luckily, the baby was quiet during the (little over) two-hour flight. The toddler was well behaved, though I did have to pick up toys she kept throwing into the aisle. I ordered a gin & tonic, $11. At least I was in Vegas on Friday, was the worst behind me? On the day of departure, I got to the airport before 9am and spent time relaxing in the American Express Centurion Lounge. I like the AMEX lounge, but I often find it difficult to gain entry without having to wait outside for 20 or more minutes. It's too popular and needs to be expanded. This is true at several airports, not just Las Vegas. The flight to Seattle (DL 2922) was shorter than normal; we ended up sitting on the tarmac for 20 minutes until a gate opened up for us. Fortuitously, we "parked" at gate B2 and my flight to Honolulu was departing from gate B3. However, I had 1.5 hours to kill so I spent it in the Delta Sky Club around the corner. I went to the bar and wanted something more than a call drink, so I asked for a Hendrick gin & tonic. The bartender talked me into a double (better value) and it ended up costing me $18.76. Nothing is free anymore. My flight (DL 419) left on time and arrived in Honolulu early. I don't remember much about the flight as I was asleep during much of it. In summary, I think the domestic airlines should call first class on single aisle aircraft what it is, business class, and re-price accordingly. American and Delta seem to be doing this, with Flagship First on American and Delta One. These offer lie-flat seats on wide body aircraft and come close to international business class. The issue for me is I can fly cheaper in international business class for less than domestic first class and get superior service. Domestic carriers had better step up their game.

    First class pilots, flight attendants and passengers. They are very welcoming, friendly and…read moreaccommodating. Keep us abreast of flight changes and weather patterns including turbulence. Made sure passengers got their fill of snacks(I asked for one of each!) and beverages. Cleaned up as we flew and just a great experience!

    Photos
    Delta Air Lines - That said, Lufthansa Airlines' main primary customer service (toll-free) number is 1-866-286-*0572* or +1 (866) 286-0572, with 24/7 support

    That said, Lufthansa Airlines' main primary customer service (toll-free) number is 1-866-286-*0572* or +1 (866) 286-0572, with 24/7 support

    Delta Air Lines - D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    Delta Air Lines - Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

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    Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

    Allegiant Air - Las Vegas  Fresno 9/12/2025

    Allegiant Air

    1.5(1.6k reviews)
    0.7 miSoutheast

    The official main 24/7 "customer service" number for…read more Allegiant Air is +1 (877) 906 7691 or +1(877)(906)(7691), ensuring smooth and hassle-free assistance with new bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. *Hassle-Free Booking Experience* Booking the flight was simple and efficient, with a streamlined interface that made every step easy to complete. Fare options and business class features were presented clearly, allowing travelers to compare benefits and choose the most suitable itinerary. The reservation was confirmed instantly, and a comprehensive itinerary was delivered for convenient trip planning. *Efficient Airport Services* The airport experience began smoothly with priority check-in, reducing waiting times and simplifying the departure process. Fast-track security further enhanced convenience by providing quicker access through the terminal. The overall ground experience felt organized, efficient, and stress-free. *Relax Before Your Flight* Business class lounge access created a comfortable space to unwind before boarding. The peaceful atmosphere, comfortable seating, and premium facilities provided an ideal setting to relax or prepare for the journey. Priority boarding ensured passengers could board the aircraft in a calm and orderly manner. *Comfortable Travel Above the Clouds* The spacious business class cabin offered excellent comfort with wide seating, ample personal space, and a fully lie-flat bed for long-distance travel. The quiet surroundings made it easy to rest, while the professional cabin crew delivered attentive service with courtesy and efficiency throughout the flight. *A Smooth Finish to the Journey* Upon arrival, priority baggage handling allowed luggage to be collected quickly, making the final stage of the trip convenient and hassle-free. From the booking process to the airport exit, every aspect of the journey reflected premium quality, reliable service, and exceptional comfort.

    Absolutely not Always late, rude flight attendants…read more I am not even taking about uncomfortable seats and bad service

    Photos
    Allegiant Air
    Allegiant Air
    Allegiant Air

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    Frontier Airlines - Zero leg room

    Frontier Airlines

    1.4(796 reviews)
    0.6 miSoutheast

    What the heck!???! I…read moreflew Frontier many years ago and thought it was okay with some caveat. This is my second time flying Frontier Airlines and now I know why. First off, they penny pinch you for EVERYTHING!!! They only allow a personal item no bigger than 18" and it must fit in the measure thing they have at the gates prior to boarding the aircraft. However, I was surprised there was leg room at my seat. I fall asleep very easily on flights so I was knocked out as soon as I got comfortable. My short flight from LAS to LAX was scheduled from 7:45a-9:03a. The passengers were inside and the aircraft was ready to go, but somehow we were on the tarmac 45 minutes after our scheduled departure. Oddly enough, we landed about 30 minutes after our scheduled arrival time. Some people on my flight had a connection to HOU and we were asked to stay seated so the passengers can get their flight. I would hate to be them. The staff referred to the passengers as customers and it didn't sound very welcoming. Since the flight is short there is no service. Also, something to consider time-wise while flying Frontier via LAX is that you will have to take ground transportation to get to/from terminal 1 where you will pick up your checked bags.

    I should have listened to other Yelpers I trust on here, like Ralphus, before ever booking with…read moreFrontier Airlines. Had I read those reviews first, I would have saved myself from one of the most frustrating and embarrassing travel experiences I've had in years. I honestly didn't think there could be an airline worse than Southwest Airlines. I thought that was as close to bottom-of-the-barrel as it gets. I was wrong. Frontier somehow manages to go below that. This was my first time flying Frontier, Tampa to Denver, with a return back to Tampa. On the outbound flight, we boarded and then sat on the runway for 45 minutes, immediately putting us behind and causing connection issues for a lot of passengers. Many people missed their flights. Then, after finally taking off, we were told there was a medical emergency. A young man became seriously unwell, and the plane had to turn around and go back to Tampa. That alone pushed us to about an hour and a half late. During all of this, the cabin was freezing, and there was no water, no food, no Wi-Fi, nothing. You're just sitting there, uncomfortable and stuck. But the part that really crossed the line for me was the baggage situation. I specifically purchased the Frontier "Business" bundle because it stated two checked bags at 50 lbs each. Not 40. Fifty pounds each. That was the whole reason I paid for it. At the airport, the check-in clerk made me take 18 pounds out of my bags anyway and kept pushing me to get them closer to 40 lbs each. I'm standing there like... what exactly did I pay for? It made no sense. What that turned into was complete chaos. Nearly three-quarters of my belongings ended up out of my luggage and in my hands. I was walking through the airport carrying a loose, messy pile of clothing, trying to juggle everything while also dealing with a roller bag. I dropped things more than once. There was no way to hold it all together. It was awkward, stressful, and honestly ridiculous. And people noticed. Other travelers were watching me struggle, and you could see the sympathy on their faces. That part really got to me. It was embarrassing. You don't expect to be walking through an airport like that after paying for a bundle that was supposed to make things easier, not harder. That moment changed how I feel about traveling. I ended up getting rid of my roller bags during the trip and switching to duffel bags and a cart just so I never have to deal with something like that again. Travel used to be easy for me. I had a system that worked. Now every time I go near a baggage scale, I'm going to be wondering if I'm about to get thrown into another mess like that. I have a massive issue with how this was handled, and I'm not going to forget this experience anytime soon. At this point, Frontier is my airline of last resort. If no other airline can book my exact itinerary at the exact time I need, then maybe I'll fly Frontier... when hell freezes over. Frontier showed me the worst side of air travel, and I will go out of my way to avoid them going forward.

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    Frontier Airlines - Outdoor sign for drop-off

    Outdoor sign for drop-off

    Frontier Airlines - Premium  seats?

    Premium seats?

    Frontier Airlines - Premium  seats

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    Premium seats

    American Airlines - Pretty huh. That's what I was doing for 8 hours on the tarmac. Taking pictures while they finally remembered to fuel the plane.

    American Airlines

    1.6(351 reviews)
    0.1 miSoutheast

    I flew with American Airlines for the first time in many years, but had a very good experience with…read moretheir service at Harry Reid International Airport in Las Vegas. One reason I selected American Airlines is they were one of the few airlines that offered a nonstop flight from Las Vegas to Philadelphia International Airport making my travel arrangements so much easier. Everything started out perfectly smooth. The check in was easy and very efficient. It was done quickly through TSA Precheck. The lines at the counter were organized, and I did not experience any lengthy lines or issues during the check in process. The boarding experience was just as smooth. The gate agent's announcements were clearly communicated and the boarding process was easy! I didn't bring a carry on since I had checked my bag. I was going to be in Philly for 4 days. As a bonus the flight left on time and arrived 30 minutes early! When you are flying across the country arriving on time is a definite plus, but even better when it's early! It was a convenient one stop flight from Las Vegas to Philadelphia, combined with a very easy check in process and the flight was fantastic! The last time I used American Airlines was to Fort Worth Texas and then to Huntsville Alabama!

    I booked first class tickets from Honolulu to Las Vegas on American Airlines because first class…read morewas sold out on Hawaiian, my preferred airline when flying to/from Vegas. Hawaiian offers non-stop service to Vegas; other airlines require a stop, sometimes illogical ones. Why not Southwest or Alaska? I do not like flying on single aisle aircraft, especially the Boeing 737 which is used almost exclusively by those airlines. Thus, my alternatives are American, Delta, and United. Unfortunately, the airlines have replaced wide body aircraft with single aisle variants to service West Coast to Hawaii routes. United still flies a 777 once a day but I couldn't make the itinerary work for a mid-morning arrival in Vegas, so I ended up with American, using Airbus A32x aircraft. The route was sub-optimal, a flight from Honolulu to Phoenix, a long layover, and an 11:49am arrival in Vegas. The return leg routed through Los Angeles. The fare was $2,828.69. I was in my office on the 21st, getting ready to head to the airport when I received a text and an email stating that my 10:14pm flight was postponed due to lack of flight crew and that I would miss my connection (from Phoenix to Las Vegas). The flight was rescheduled to depart at 1pm on the 22nd. If I took that flight, I wouldn't arrive in Las Vegas until Saturday morning, assuming I could get a seat on the first flight to Vegas from Phoenix ... Unacceptable, as I had planned events in Vegas on Friday. So, I scanned the other airlines for tickets to Vegas and purchased tickets on Delta, routing through Seattle, for $3,528.80, then canceled my tickets on American. My new flight left Honolulu at 10:35pm and arrived in Vegas at 2:26pm. Okay, I'd miss two events, but I'd be in Vegas on Friday. More on Delta in a separate write-up. My issue with American is that I didn't receive an apology, just an email stating they were pleased to offer me a credit for the amount I paid, $2,828.69. Nothing else. When Hawaiian delayed a flight by a day, I received a hotel room and a $300 credit. American, is this your idea of customer service? I've flown on American since the late 1970's but haven't recently. Now I remember why.

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    American Airlines
    American Airlines - Dried food or maybe blood in my business class pod

    Dried food or maybe blood in my business class pod

    American Airlines

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    Hawaiian Airlines

    Hawaiian Airlines

    2.6(118 reviews)
    0.9 miSoutheast

    Johanna Elliot is very helpful and was very patient helping not just us but everyone from that…read moreflight that came from Honolulu... I recommend you guys promote her to a supervisor because she is very well fit for the position... she made everything better. Hopefully next time only with Hawaiian air and I ran into her you guys should've promoted her by then.

    Oh my Gosh, didn't realize that I hadn't even written a review for this airline…read more This review is for 4.5 stars. Excellent Service. The flight attendants and the entire staff is top-notch. We used this Airline all eleven times. Located at Terminal 3 at Harry Reid International Airport in Las Vegas. Hubby and I have been to the islands of Hawaii, Oahu- ten times and Maui- for our honeymoon- once, a total of eleven times. Our son was really small, but he's been to Oahu twice. We went with my mother-in-law and her husband to Oahu once. And we also went with a couple of friends to Oahu once too. The first time, in 2004, we didn't know anything about it, we didn't use the Red Eye, so we missed on almost the entire first day because we arrived at 2 or 3 pm-ish. From the 2nd trip on, we always flew on the Red Eye. Always had a good meal, but it was late. Started using sleep aids so we missed out on those, but I think that rest was more important. Every flight attendant extended the Aloha Spirit to every visitor, they are all smiling, are all very nice, as well as very helpful. I think that one year we got a logo freebie bag, which we still use and have to this day. To date, I believe that these flight attendants have the best demeanor. The luggage policy was one bag checked for free, weight limit of 55 pounds, unless that has changed. But please do check the website. The website is user-friendly. You can book your trip using their site. You can also check your miles. On the Rewards Program, recently, the airline eliminated losing your miles. I currently have enough to book a one way flight for free. This would be the second time, that I earned this as a Rewards member. Hubby became a member after I did, but he lost his miles. Not so good.

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    Hawaiian Airlines - Mrs. Calloway Maggie and Grace

    Mrs. Calloway Maggie and Grace

    Hawaiian Airlines - The Strip

    The Strip

    Hawaiian Airlines - 1:55AM  |  LAS-HNL  |  FC Menu  |  04.15.24

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    1:55AM | LAS-HNL | FC Menu | 04.15.24

    Harry Reid International Airport - TSA at 9:30p on a Tuesday Night

    Harry Reid International Airport

    3.4(4.9k reviews)
    0.6 miSoutheast

    Considering how many people fly in and out of this airport, I will say it's pretty efficient and…read moreclean. There are slot machines at the airport by the gate so you can gamble a little before you board (or as soon as you land). They have a handful of restaurants available for quick service or sit down. The downfall is where to find the uber/lyft area. It's a bit tricky to find. One missed sign and you're pretty far from it.

    Stephen in the passenger pickup is extremely rude to local residents picking up passengers. I…read morewasn't camped out waiting like a lot of folks. My daughter hadn't been to LAS before and she was talking to me on the phone and I was at Terminal 3 pickup pole 25. She was walking towards my car from pole 22 and I opened the hatch on the back of the car waived to my daughter and he couldn't resist being rude to me in front of her. He had full site of her while he proceeded to try to make me move my car while she was just a few feet away when I had been there for less than TWO MINUTES. He should be picking up trash. Let him be rude to plastic water bottles instead of local residents and their family members that use the airport regularly. His name again is STSPHEN He needs an anger management class

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    Harry Reid International Airport - Gate E15 all the way in the back!

    Gate E15 all the way in the back!

    Harry Reid International Airport - The Club LAS at Terminal D

    The Club LAS at Terminal D

    Harry Reid International Airport - Ridiculous line for security.  I know it can be done better than this. Been to busier airports and much better run ones.

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    Ridiculous line for security. I know it can be done better than this. Been to busier airports and much better run ones.

    JetBlue - airlines - Updated July 2026

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