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    JetBlue

    2.5 (210 reviews)

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    Mike F.

    I have to ding JetBlue after my latest experience with them. This was my third time flying with them and the first couple of times were 4-5 star experiences. This time was a lot closer to a 2-3 star experience. (+) I love the Tvs in the headstands for domestic flights. This is seriously HUGE. Being able to watch Direct TV and Movies (plus games and music) makes it so much easier to distract yourself to make the flight go by faster! (+) Planes were pretty clean and the seats are slightly wider than average. Every inch of seat is precious real estate when you fly in economy like I do. lol (+) Complimentary snacks and drinks are much appreciated. (-) Before Covid, airlines would reasonably try to allow travel companions to sit next to each other. Not anymore it seems. My travel partner and myself were assigned two middle seats in separate rows. How much would it cost to sit together? $147 each. That's $294 additional just to sit next to my travel partner, whose ticket I booked at the same time as mine. That feel pretty dirty. It just wasn't worth the extra $300 when that could be used towards the trip itself. We got through it just fine, but what used to be the standard now costs a pretty penny as an upgrade. It was just real off putting. (-) Flight out was 45 minutes late, fwiw. (-) Carry on bags are $65 each. Yes. You read that right... $65 freaking dollars for a carry on. Yikes! That's ridiculous. 1 large, checked bag for the whole trip was worlds cheaper than 2 back packs. Makes a whole lot of sense. For the right price I would use JetBlue again, but their reputation has been severely diminished by this last experience. 3 stars. Ok.

    Going home back to NYC
    Keittisha W.

    I need to get my game up because Mosiac here I come. The leg room was cute, but the individual seating is where I need to be. We landed safely but had some turbulence.

    First row and no food trays or cup holders
    Michelle W.

    I recently upgraded my credit card to receive more perks with JetBlue. I'm starting to think that was a mistake. I expected more fro jetblue at least customer service. Both of my flights delayed to Vegas as was told the airport was closed, hard for me to believe Las Vegas closed their airports, the. Was told waiting on another pilot, which is it. On the way home was the worse. Sandra I believe was her name. She told me that I needed to put my small personal purse up in the cabin but my daughter could keep hers. Make it make sense. She was very aggressive, borderline rude. She spoke to some of us on the plane as if we were kids, her kids! I had to bite my tongue. I was not about to debate with her as I wanted to get home, so I obliged. Employees should be well versed in being culturally diverse, and have some grace! This flight, no snacks no water due to "turbulence". I paid extra for the front row, seat a1 and a2, the restroom up front was broke!!!! Couldn't even use it. We had to walk all the way to the back! Just a poor service experience and I also thought by upgrading my seats the comfort level would go up some but the seats were extremely uncomfortable and thank god it was only a 45 minute flight. No table tray or drink holders in the first row. The second row was also a extra fee upgrade and to be honest the leg room seemed the same as the regular seats.

    John G.

    JetBlue's flight computations have me worried. Flight was late, and the exit row seats are like something out of Con Air.

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    The flight was 20 minutes late then when we land we were stuck in the plane for an hour beacuse the gate wasn't open.

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    Page 1 of 6

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    Review Highlights - JetBlue

    Great service, big seats, an abundance of legroom, real edible snacks, free checked bag, and a gracious crew.

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    Spirit Airlines - No screens for entertainment

    Spirit Airlines

    1.4(1.9k reviews)
    0.8 miSoutheast

    Hey y'all! I had a…read morevoucher of $160 I used and paid an additional $145 for the current flight I'm on. I've taken spirit a handful of times, never had a big issue. If I ever have a flight issue I just complain and usually the airline assesses my claim and gifts me a voucher in return. Tonight I'm on an overnight flight to the east coast and it has 1 layover! Flight was delayed by an hour or so. Thank GOD it wasn't delayed by 1 day like my last flight I took in October 2025. They do gift us hotel voucher and Lyft credit as well as a full refund if we need it... It was a hassle tho. I had to cancel business trip due to that delay. The pilot was stuck somewhere and we only could on the flight the next day. I was so exhausted because they had us wait for about 5-6 hours for the pilot to never show.. Otherwise, smooth flights. Just make sure to take ur snacks and drink with you, otherwise I don't have many complaints of this airline. Always know their terms, which aren't as nice as southwest, but similar to frontier. Usually flights can be super cheap like $66 as a low flight price... probably even less expensive if you book downstairs in the airport otherwise this flight was kinda pricy for spirit! I got a window seat tho! Downloaded some Netflix movies, and or I will just sleep through! Said my prayer and were about to take off LATE! Anyways once we're in the air, it's overrrrrrr, we're almost there! NOW, what I think airlines should improve, is the way we all exit the airplane. They don't give instructions. We all just get up and leave but orchestrating that at times can be messy. Passengers get so mad if you try to get off the plane before them! Like, I mean, not everyone has a carry on, so we can just walk past the ppl who need extra time to gather their bags! I wish they had 2 exits or 3 exits! That's the next level of airplane experiences, I think they need to build airplanes with a nice exit system. WWW.SPIRITWIFI.COM (A way to see the flight coverage while on the flight)

    STOP DO NOT BOOK I…read moredo not recommend using Spirit airlines!!!!!!!!!!!!!!!!!!!!!!!! They are cheaper for a reason. I booked Ticket 2 days ago for a future trip. I had to cancel my trip but asked for a credit to use for a future flight. They do not honor credits or full refunds on tickets less than 250. I was charged 100% for my cancellation meaning all my money I paid 2 days ago was taken with no consideration or courtesy's of a credit for future flights to keep us as a customer. I escalated the call to a supervisor only to be told I would have needed to call with 24 hours from my original booking to be given any consideration. Supervisor Judy 361534 employee number. Explained our daughter college athlete was going to surgery and we needed to cancel as we need to go sooner. They have medical exceptions but you must provide documents and if they approve only then would you receive a credit. In my spare time recovering our daughter will we play this game. Btw the airline has 18 days before our flight was booked plenty of time to just issue credit to be used in the future. We were told no. This is not customer service this is robbery. Needless to say my family will no longer fly this airline which we had used in the past. We fly 5 adults each month often.

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    Spirit Airlines - No leg room for 5'0" tall people

    No leg room for 5'0" tall people

    Spirit Airlines
    Spirit Airlines - My knees during the flight back

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    My knees during the flight back

    Southwest Airlines - can't say no to free drinks

    Southwest Airlines

    2.8(1k reviews)
    0.7 miSoutheast

    To speak with a real person at All Airlines' toll-free number, @@+1'(85) 5566~85.11'@, which is…read moreavailable around the clock, As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Royal Jordanian brought about a change in that. I paid $140 for two seats that were clearly shown as a two seat row.  When my wife and I boarded, we discovered the row actually had three seats.  No one pays extra for a middle seat -- ever.  My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain  Most incompetent company I've had to deal with.  Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago.  I call that number, another person tells me we don't handle this, you have to call another number. I called that number and got the original Detroit number from that person. I called Detroit back, another person answers and gives me the information I was asking to begin with.  Not done yet.  I finally checked in and got on the plane. The plane was beautiful and most of the flight attendants worked hard. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks.  Absolutely disgusting!!!!  like a nation in the fourth world on a high-end aircraft. I will never, ever again fly Royal Jordanian! Would rather pay twice as much and get to Amman in 3 days then fly this airline.  Rather take any other airline that go through that hell again.

    B9AFK2…read more That was my flight today. They are very nice on Southwest. Also the seats feel good. They are kind of soft for a discounted airline. They are larger than Allegiant and other airlines. I was all the way in the back, and I didn't feel squished in like I do with other airlines. Airline was clean. They didn't talk excessively overhead, like a lot of airlines like to do. I just love the vibe of Southwest. Stay the course!

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    Southwest Airlines - I see upgraded seats since the free-seating days

    I see upgraded seats since the free-seating days

    Southwest Airlines - Flying into Vegas at night..

    Flying into Vegas at night..

    Southwest Airlines - Yes, that's MY luggage. The one with the spam musubi tag!! Lol

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    Yes, that's MY luggage. The one with the spam musubi tag!! Lol

    Delta Air Lines - D' Delta Skypriorty line 1-13 - 2024 Sat

    Delta Air Lines

    2.2(271 reviews)
    0.9 miSoutheast

    We were flying back to Charlotte via Atlanta and we had two great flights, but unfortunately there…read morewere some flaws. First flight offered some great views back to Atlanta, but unfortunately our flight attendant had an attitude. She would act so annoyed if she had to pick up anyone's trash, if anyone asked her to do something, etc... I got up to use the lavatory and someone had rang the flight attendant call button. She put her phone down, rolled her eyes, and got up to help them in the most annoyed face. This is your job. But anyways the meatballs are the best airplane food me and my grandmother have ever had. They were soft, squishy, had good flavor, and the garlic bread was good also. The bottom slice got soggy but that's ok. Every other part of the flight went smoothly. Pilots were experienced and professional. Was a great flight besides the one flight attendant. Good job Delta, but I still like United better.

    Delta and Air France Need to Get It Together…read more It's incredibly hard to even leave a proper review for Delta and Air France, but what I experienced July 2, 2025 shows they desperately need to fix their communication issues. And it's not just me--another woman I know also had a Delta/Air France connection this week; she arrived in Paris, and her luggage didn't even arrive with her. These problems clearly aren't isolated. My trip started in Las Vegas, where a dust storm kept us sitting on the tarmac for a long time. That delay caused my flight to land late at JFK. I had to sprint from one side of the airport to Terminal 3 for my international connection. While I was in the air, Delta automatically moved me to the next Air France flight because I wasn't going to make my original connection--but the Delta app never updated my ticket. So when I arrived at the terminal, I had no valid boarding pass for the new flight. The woman at the counter refused to print one for me, and by that hour, the self-service kiosks had already shut down for international flights. Even though there were still about 50 minutes before departure, they simply would not let me on the plane. Meanwhile, my luggage made it on board. Because of that, I was forced to stay overnight in the airport. The desk attendent claimed there were no hotel rooms left due to storms along the Northeast coasts that caused a lot of canceled flights. Not one worker was willing to stay later to help any of us from that flight. Is overtime not an option? Delta did provide meal vouchers when I called, but JFK was a miserable place to be stranded--filthy floors, nowhere clean to sit or lie down, and no way to rest. Being alone made it even worse. The next morning, I tried to shower in the Air France lounge, but the day rate was ridiculously high. Thankfully, a kind employee took pity on me; I didn't shower, but she allowed me to grab some food and a drink before my flight. My luggage--supposed to go from Paris to Marseille--was already moving on without me. My family had to call and place a hold on it so it wouldn't leave Paris, since we were supposed to meet in central France for a wedding. When I finally arrived in Paris, with limited French, I had to navigate retrieving my luggage on my own. And despite being told "everyone speaks English," that was not the case. Thankfully, my brother's girlfriend's family in Paris helped, but I still had to take an hour-long taxi to their home, costing almost $100--all because Delta and Air France failed to communicate properly. The entire experience was exhausting, expensive, and completely avoidable. These airlines seriously need to improve their systems and communication, because passengers are the ones paying for their mistakes. This was my first international flight, I had hoped to join my brother and his girlfriend on that flight to France instead I was stuck navigating this alone.

    Photos
    Delta Air Lines - D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    Delta Air Lines - Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

    Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

    Delta Air Lines

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    Allegiant Air - Las Vegas  Fresno 9/12/2025

    Allegiant Air

    1.5(1.6k reviews)
    0.7 miSoutheast

    Would have been better if flight were not delayed awaiting a pilot landing very late and had…read moreproblems retrieving my rental car. If you do not mind sitting on a seat that feels like an ironing board this is the way to travel. I arrived early to the airport due to TSA problems and there was no Gate assigned for my return flight. Luckily, I was at a small airport and did a process of elimination of the other gates listed on the board and decided to sit at Gate six. Eventually, my ticket was updated and I learned I needed to be at Gate 5. I didn't appreciate lugging my bags around the airport with a new back problem trying to find Allegiant when not one Gate was showing the Allegiant icon.

    Seating is small for a average person and other airlines. And if a heavy person is next to you. You…read morelose some of your seating. We paid more for extra leg room seats. One of us is 6'6". And not to share my middle seat. The check-in process in Grand rapids was real BAD. The desk attendant was plain rude. The counter opened 30 minutes late. Never made any comment about it. We could hardly hear him speak. And when asked it he could repeat we were having a hard time hearing him. He smarted off and began to speak at almost a holler. We asked which gate we were leaving from. He replied " Can you read." Wow we just walked away. I have been flying for over 40 years. And have never encountered such a RUDE COUNTER PERSON. We were the first in line FOR THE LAST TIME. Just because it is budget rates doesn't mean rude.

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    Allegiant Air
    Allegiant Air - Las Vegas  Fresno 9/12/2025

    Las Vegas Fresno 9/12/2025

    Allegiant Air - Completely broken and CRACKED!

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    Completely broken and CRACKED!

    Frontier Airlines - Zero leg room

    Frontier Airlines

    1.4(784 reviews)
    0.6 miSoutheast

    I like Frontier airlines. The check in folks were helpful and the gate people were courteous and…read morefriendly. The flight was long, but uneventful. The stews were fine and came around a couple times for drinks and trash. Think they also provided earphones.

    I should have listened to other Yelpers I trust on here, like Ralphus, before ever booking with…read moreFrontier Airlines. Had I read those reviews first, I would have saved myself from one of the most frustrating and embarrassing travel experiences I've had in years. I honestly didn't think there could be an airline worse than Southwest Airlines. I thought that was as close to bottom-of-the-barrel as it gets. I was wrong. Frontier somehow manages to go below that. This was my first time flying Frontier, Tampa to Denver, with a return back to Tampa. On the outbound flight, we boarded and then sat on the runway for 45 minutes, immediately putting us behind and causing connection issues for a lot of passengers. Many people missed their flights. Then, after finally taking off, we were told there was a medical emergency. A young man became seriously unwell, and the plane had to turn around and go back to Tampa. That alone pushed us to about an hour and a half late. During all of this, the cabin was freezing, and there was no water, no food, no Wi-Fi, nothing. You're just sitting there, uncomfortable and stuck. But the part that really crossed the line for me was the baggage situation. I specifically purchased the Frontier "Business" bundle because it stated two checked bags at 50 lbs each. Not 40. Fifty pounds each. That was the whole reason I paid for it. At the airport, the check-in clerk made me take 18 pounds out of my bags anyway and kept pushing me to get them closer to 40 lbs each. I'm standing there like... what exactly did I pay for? It made no sense. What that turned into was complete chaos. Nearly three-quarters of my belongings ended up out of my luggage and in my hands. I was walking through the airport carrying a loose, messy pile of clothing, trying to juggle everything while also dealing with a roller bag. I dropped things more than once. There was no way to hold it all together. It was awkward, stressful, and honestly ridiculous. And people noticed. Other travelers were watching me struggle, and you could see the sympathy on their faces. That part really got to me. It was embarrassing. You don't expect to be walking through an airport like that after paying for a bundle that was supposed to make things easier, not harder. That moment changed how I feel about traveling. I ended up getting rid of my roller bags during the trip and switching to duffel bags and a cart just so I never have to deal with something like that again. Travel used to be easy for me. I had a system that worked. Now every time I go near a baggage scale, I'm going to be wondering if I'm about to get thrown into another mess like that. I have a massive issue with how this was handled, and I'm not going to forget this experience anytime soon. At this point, Frontier is my airline of last resort. If no other airline can book my exact itinerary at the exact time I need, then maybe I'll fly Frontier... when hell freezes over. Frontier showed me the worst side of air travel, and I will go out of my way to avoid them going forward.

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    Frontier Airlines - Outdoor sign for drop-off

    Outdoor sign for drop-off

    Frontier Airlines - Premium  seats?

    Premium seats?

    Frontier Airlines - Premium  seats

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    Premium seats

    American Airlines - Pretty huh. That's what I was doing for 8 hours on the tarmac. Taking pictures while they finally remembered to fuel the plane.

    American Airlines

    1.6(347 reviews)
    0.1 miSoutheast

    I flew with American Airlines for the first time in many years, but had a very good experience with…read moretheir service at Harry Reid International Airport in Las Vegas. One reason I selected American Airlines is they were one of the few airlines that offered a nonstop flight from Las Vegas to Philadelphia International Airport making my travel arrangements so much easier. Everything started out perfectly smooth. The check in was easy and very efficient. It was done quickly through TSA Precheck. The lines at the counter were organized, and I did not experience any lengthy lines or issues during the check in process. The boarding experience was just as smooth. The gate agent's announcements were clearly communicated and the boarding process was easy! I didn't bring a carry on since I had checked my bag. I was going to be in Philly for 4 days. As a bonus the flight left on time and arrived 30 minutes early! When you are flying across the country arriving on time is a definite plus, but even better when it's early! It was a convenient one stop flight from Las Vegas to Philadelphia, combined with a very easy check in process and the flight was fantastic! The last time I used American Airlines was to Fort Worth Texas and then to Huntsville Alabama!

    I flew two separate airlines on my trip to Vegas. I wish I had flown American both ways. I flew…read morefrom Vegas back to DC. The staff was friendly. I had a sore wrist and I was allowed to board in the first group. The "people" aspect of travel is evaporating. Now it seems to be all about commerce. I paid extra to get an aisle seat. The plane wasn't full but I didn't want to risk being in a middle seat. The movie selection was dismal but it helped pass the time. American Airlines didn't charge for sodas or cookies. The Doritos were $7. (It is what it is). The flight attendants did a great job of taking care of us. I had to download the app to check in. That allowed me to easily print a baggage tag at the airport. The luggage arrived quickly at DCA.

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    American Airlines
    American Airlines - Dried food or maybe blood in my business class pod

    Dried food or maybe blood in my business class pod

    American Airlines

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    United Airlines

    United Airlines

    1.8(255 reviews)
    0.0 miSoutheast

    I fly with United most of the time domestic and international for a reason:…read more-Minimal to no delays with flights -If flight cancels, booked easily to next -On time, mostly early landing/arrivals -Comfiest economy seats of any airline -Occasional upgrades without asking Have to give them a 5 in every category!

    Okay Keisha at United Airlines in Vegas terminal 3;…read more Who hurt you boo? Was your milk sour this morning? Somebody put a pea under your mattress? You find another woman's panties in your sheets? Because BABY... the energy was hostile for no reason. I came up to the desk polite, calm, minding my healing-from-surgery business, and you couldn't even look up from your phone. I don't know what you were doing--texting your ex, googling sad love songs--but it was giving strong grouchy don't talk to me vibes. Now let me say this clearly: I had a doctor's letter. I am recovering from breast cancer and a double mastectomy--which, in case you didn't know, is not a light little spa day. I can't carry more than 5 pounds right now. I asked for a medical baggage waiver so I wouldn't have to pay $50 out of pocket which United in LAX granted easily and not only did you refuse to even look at the letter, you threw in a snarky comment about people from Los Angeles? Maybe that's where the man who broke your heart is from, or better yet the woman he left you for. Kecia it may not be your location. I think it's all about your energy and attitude because I can't see anybody wanting to deal with that nasty mess. Ma'am, read the room. Read the letter. Read anything. Because the lack of compassion was easy for anyone who is paying attention to Reid. Good day you salty chick.

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    United Airlines - Stuck in row 27

    Stuck in row 27

    United Airlines - United's Gate D57 at LAS

    United's Gate D57 at LAS

    United Airlines

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    Hawaiian Airlines

    Hawaiian Airlines

    2.6(118 reviews)
    0.9 miSoutheast

    Johanna Elliot is very helpful and was very patient helping not just us but everyone from that…read moreflight that came from Honolulu... I recommend you guys promote her to a supervisor because she is very well fit for the position... she made everything better. Hopefully next time only with Hawaiian air and I ran into her you guys should've promoted her by then.

    Oh my Gosh, didn't realize that I hadn't even written a review for this airline…read more This review is for 4.5 stars. Excellent Service. The flight attendants and the entire staff is top-notch. We used this Airline all eleven times. Located at Terminal 3 at Harry Reid International Airport in Las Vegas. Hubby and I have been to the islands of Hawaii, Oahu- ten times and Maui- for our honeymoon- once, a total of eleven times. Our son was really small, but he's been to Oahu twice. We went with my mother-in-law and her husband to Oahu once. And we also went with a couple of friends to Oahu once too. The first time, in 2004, we didn't know anything about it, we didn't use the Red Eye, so we missed on almost the entire first day because we arrived at 2 or 3 pm-ish. From the 2nd trip on, we always flew on the Red Eye. Always had a good meal, but it was late. Started using sleep aids so we missed out on those, but I think that rest was more important. Every flight attendant extended the Aloha Spirit to every visitor, they are all smiling, are all very nice, as well as very helpful. I think that one year we got a logo freebie bag, which we still use and have to this day. To date, I believe that these flight attendants have the best demeanor. The luggage policy was one bag checked for free, weight limit of 55 pounds, unless that has changed. But please do check the website. The website is user-friendly. You can book your trip using their site. You can also check your miles. On the Rewards Program, recently, the airline eliminated losing your miles. I currently have enough to book a one way flight for free. This would be the second time, that I earned this as a Rewards member. Hubby became a member after I did, but he lost his miles. Not so good.

    Photos
    Hawaiian Airlines - Mrs. Calloway Maggie and Grace

    Mrs. Calloway Maggie and Grace

    Hawaiian Airlines - The Strip

    The Strip

    Hawaiian Airlines - 1:55AM  |  LAS-HNL  |  FC Menu  |  04.15.24

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    1:55AM | LAS-HNL | FC Menu | 04.15.24

    Harry Reid International Airport - TSA at 9:30p on a Tuesday Night

    Harry Reid International Airport

    3.4(4.9k reviews)
    0.6 miSoutheast

    The departure gates were so far from the check-in counters!!!…read more The checkin staff at United was very sweet and nice to help me with the check-in and tagged my bag with the priority tag. TSA-pre check was great. No taking out of laptop or tablet (LAX - yes if you carry more than one :( ) Overall this airport is not bad at all!!

    My husband and I decided to visit family in Las Vegas before continuing onward to South Korea, and…read moreone of the big reasons we chose to fly through Harry Reid International Airport was because of the newer direct international options available from Las Vegas. Honestly, avoiding yet another layover in a crowded California airport sounded wonderful at the time. And to be fair, having direct access to international destinations from Las Vegas is genuinely convenient and probably one of the airport's strongest selling points. Unfortunately, once we actually reached the international side of the airport, the experience became considerably less enjoyable. For an airport attempting to position itself as a major international gateway, the international terminal areas felt surprisingly cramped and underprepared for the amount of passenger traffic moving through them. The seating situation in particular was frustrating. There simply did not seem to be nearly enough seating available near several of the gates, especially once multiple international departures started stacking up. At one point, it felt less like waiting for an international flight and more like participating in some strange survival contest involving carry-on luggage and disappearing chairs. =) People were scattered along walls, hovering around outlets like exhausted airport vultures, or awkwardly pacing while waiting for seats to open up. Long layovers here are probably not something I would recommend if you can avoid them. The overall atmosphere on the international side also felt oddly tired and congested considering Las Vegas is such a major tourist destination. You expect something a little more polished and spacious when preparing for long-haul international travel. By the time boarding finally began, I was so eager to get onto the aircraft that even the cramped airplane seats suddenly started looking luxurious. My husband just laughed at me as I practically power-walked toward the gate agent the moment our group was called. At that point, I was emotionally prepared to board the plane whether or not it was actually ours. =) Other than the convenience of the direct international routing, I honestly cannot say much else stood out positively about this airport experience for me.

    Photos
    Harry Reid International Airport - Gate E15 all the way in the back!

    Gate E15 all the way in the back!

    Harry Reid International Airport - The Club LAS at Terminal D

    The Club LAS at Terminal D

    Harry Reid International Airport - Ridiculous line for security.  I know it can be done better than this. Been to busier airports and much better run ones.

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    Ridiculous line for security. I know it can be done better than this. Been to busier airports and much better run ones.

    JetBlue - airlines - Updated May 2026

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