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    Delta Air Lines

    2.2 (272 reviews)

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    Delta Gate D38 at Harry Reid International Airport
    Vikki W.

    First class pilots, flight attendants and passengers. They are very welcoming, friendly and accommodating. Keep us abreast of flight changes and weather patterns including turbulence. Made sure passengers got their fill of snacks(I asked for one of each!) and beverages. Cleaned up as we flew and just a great experience!

    Osmel V.

    Discriminated against, lied to, and humiliated by Delta Airlines staff. I flew from Punta Cana to Las Vegas via Atlanta and had one of the worst travel experiences of my life with Delta Airlines. First, both of my flights were delayed. Then, in Atlanta, I was forcibly required to check my carry-on bag even though my fare included it and passengers behind me were allowed to board with their bags. This felt like blatant discrimination based on my national origin and sexual orientation, as my partner and I were singled out while others were not. Knowing from past experience that checked bags often get damaged, I asked the gate agent if Delta would be responsible for any damage, and I was told "Yes". Upon arriving in Las Vegas, my bag was indeed returned scratched and visibly damaged. I immediately went to Delta's Baggage Services office at the Las Vegas airport. There, I encountered Dynita, who identified herself as the RC Supervisor. She rudely told me to get out of the office, claiming it was too small. I waited outside with my partner, but when a white American male arrived after us, she welcomed him in without hesitation. It was clear, targeted, and documented discrimination. When I respectfully reminded her I was waiting and asked for a supervisor, she called the police on me, falsely claiming I was yelling. A witness on the scene explained to the officer that I had done nothing wrong and was calm the entire time. This was not just retaliation--it was an abuse of authority and a humiliating, degrading moment. Eventually, Jam, the Delta supervisor (Employee Y), came and took photos of my damaged bag. He then denied my damage claim, citing "wear and tear," despite the fact I never agreed to check my bag in the first place and had only done so because I was forced and misled. I have begun pursuing this matter legally and am in the process of collecting evidence, including security footage and police bodycam recordings, to prove the discrimination, misrepresentation, and abuse I was subjected to. Delta Airlines, this was not just a customer service failure--it was a gross violation of my rights. You owe me a formal apology, compensation for my damaged property, and immediate accountability for your staff's actions. Dynita and Jam should not be in positions of customer service or leadership. Unacceptable, traumatic, and deeply disappointing.

    Ryan O.

    Delta air lines is always a great experience. We flew from Vegas to Salt Lake City, and the flights were nice and easy! -fast curb side check in for your bags -quick boarding -on time flights -upgraded planes -the plane we were on had TVs in each seat, as well as a plug in for USB, each TV had a very wide selection of movies, TV shows, music, and games! -please note that if you are on a quick flight (less than 1.5 hours in flight time) you will not get a complementary beverage. But, water or coffee will still be offered, just not the full range of sodas and juice's. Great airline with friends staff and clean planes!

    Quin P.

    Been a few years since Ive flown Delta. Flight was slightly delayed (30 min). Smooth but slow boarding process it seems. App works okay l, would rate it 3/5 stars. Gate agents and flight attendants were friendly. Free in flight Wifi and messaging.

    Delta

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    11 months ago

    terrible customer service in presence and online, cancelled our flight and placed us on a virtual queu where our turn was 1.351....

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    Packed planes and late departures. Loading and unloading really slow. We got there okay.

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    3 years ago

    Nice staff. Well treated by entire crew. Nice planes with screens showing entertainment, flight status, etc.

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    Page 1 of 7

    Ask the Community - Delta Air Lines

    Review Highlights - Delta Air Lines

    My husband and I flew from Rome, Italy to Las Vegas, NV via JFK airport and as always Delta showed up and showed out.

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    Spirit Airlines - No screens for entertainment

    Spirit Airlines

    1.4(2k reviews)
    0.1 miSoutheast

    Hey y'all! I had a…read morevoucher of $160 I used and paid an additional $145 for the current flight I'm on. I've taken spirit a handful of times, never had a big issue. If I ever have a flight issue I just complain and usually the airline assesses my claim and gifts me a voucher in return. Tonight I'm on an overnight flight to the east coast and it has 1 layover! Flight was delayed by an hour or so. Thank GOD it wasn't delayed by 1 day like my last flight I took in October 2025. They do gift us hotel voucher and Lyft credit as well as a full refund if we need it... It was a hassle tho. I had to cancel business trip due to that delay. The pilot was stuck somewhere and we only could on the flight the next day. I was so exhausted because they had us wait for about 5-6 hours for the pilot to never show.. Otherwise, smooth flights. Just make sure to take ur snacks and drink with you, otherwise I don't have many complaints of this airline. Always know their terms, which aren't as nice as southwest, but similar to frontier. Usually flights can be super cheap like $66 as a low flight price... probably even less expensive if you book downstairs in the airport otherwise this flight was kinda pricy for spirit! I got a window seat tho! Downloaded some Netflix movies, and or I will just sleep through! Said my prayer and were about to take off LATE! Anyways once we're in the air, it's overrrrrrr, we're almost there! NOW, what I think airlines should improve, is the way we all exit the airplane. They don't give instructions. We all just get up and leave but orchestrating that at times can be messy. Passengers get so mad if you try to get off the plane before them! Like, I mean, not everyone has a carry on, so we can just walk past the ppl who need extra time to gather their bags! I wish they had 2 exits or 3 exits! That's the next level of airplane experiences, I think they need to build airplanes with a nice exit system. WWW.SPIRITWIFI.COM (A way to see the flight coverage while on the flight)

    STOP DO NOT BOOK I…read moredo not recommend using Spirit airlines!!!!!!!!!!!!!!!!!!!!!!!! They are cheaper for a reason. I booked Ticket 2 days ago for a future trip. I had to cancel my trip but asked for a credit to use for a future flight. They do not honor credits or full refunds on tickets less than 250. I was charged 100% for my cancellation meaning all my money I paid 2 days ago was taken with no consideration or courtesy's of a credit for future flights to keep us as a customer. I escalated the call to a supervisor only to be told I would have needed to call with 24 hours from my original booking to be given any consideration. Supervisor Judy 361534 employee number. Explained our daughter college athlete was going to surgery and we needed to cancel as we need to go sooner. They have medical exceptions but you must provide documents and if they approve only then would you receive a credit. In my spare time recovering our daughter will we play this game. Btw the airline has 18 days before our flight was booked plenty of time to just issue credit to be used in the future. We were told no. This is not customer service this is robbery. Needless to say my family will no longer fly this airline which we had used in the past. We fly 5 adults each month often.

    Photos
    Spirit Airlines - No leg room for 5'0" tall people

    No leg room for 5'0" tall people

    Spirit Airlines
    Spirit Airlines - My knees during the flight back

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    My knees during the flight back

    Frontier Airlines - Zero leg room

    Frontier Airlines

    1.4(789 reviews)
    0.3 miSoutheast

    I like Frontier airlines. The check in folks were helpful and the gate people were courteous and…read morefriendly. The flight was long, but uneventful. The stews were fine and came around a couple times for drinks and trash. Think they also provided earphones.

    I should have listened to other Yelpers I trust on here, like Ralphus, before ever booking with…read moreFrontier Airlines. Had I read those reviews first, I would have saved myself from one of the most frustrating and embarrassing travel experiences I've had in years. I honestly didn't think there could be an airline worse than Southwest Airlines. I thought that was as close to bottom-of-the-barrel as it gets. I was wrong. Frontier somehow manages to go below that. This was my first time flying Frontier, Tampa to Denver, with a return back to Tampa. On the outbound flight, we boarded and then sat on the runway for 45 minutes, immediately putting us behind and causing connection issues for a lot of passengers. Many people missed their flights. Then, after finally taking off, we were told there was a medical emergency. A young man became seriously unwell, and the plane had to turn around and go back to Tampa. That alone pushed us to about an hour and a half late. During all of this, the cabin was freezing, and there was no water, no food, no Wi-Fi, nothing. You're just sitting there, uncomfortable and stuck. But the part that really crossed the line for me was the baggage situation. I specifically purchased the Frontier "Business" bundle because it stated two checked bags at 50 lbs each. Not 40. Fifty pounds each. That was the whole reason I paid for it. At the airport, the check-in clerk made me take 18 pounds out of my bags anyway and kept pushing me to get them closer to 40 lbs each. I'm standing there like... what exactly did I pay for? It made no sense. What that turned into was complete chaos. Nearly three-quarters of my belongings ended up out of my luggage and in my hands. I was walking through the airport carrying a loose, messy pile of clothing, trying to juggle everything while also dealing with a roller bag. I dropped things more than once. There was no way to hold it all together. It was awkward, stressful, and honestly ridiculous. And people noticed. Other travelers were watching me struggle, and you could see the sympathy on their faces. That part really got to me. It was embarrassing. You don't expect to be walking through an airport like that after paying for a bundle that was supposed to make things easier, not harder. That moment changed how I feel about traveling. I ended up getting rid of my roller bags during the trip and switching to duffel bags and a cart just so I never have to deal with something like that again. Travel used to be easy for me. I had a system that worked. Now every time I go near a baggage scale, I'm going to be wondering if I'm about to get thrown into another mess like that. I have a massive issue with how this was handled, and I'm not going to forget this experience anytime soon. At this point, Frontier is my airline of last resort. If no other airline can book my exact itinerary at the exact time I need, then maybe I'll fly Frontier... when hell freezes over. Frontier showed me the worst side of air travel, and I will go out of my way to avoid them going forward.

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    Frontier Airlines - Outdoor sign for drop-off

    Outdoor sign for drop-off

    Frontier Airlines - Premium  seats?

    Premium seats?

    Frontier Airlines - Premium  seats

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    Premium seats

    American Airlines - Pretty huh. That's what I was doing for 8 hours on the tarmac. Taking pictures while they finally remembered to fuel the plane.

    American Airlines

    1.6(348 reviews)
    0.9 miSoutheast

    I flew with American Airlines for the first time in many years, but had a very good experience with…read moretheir service at Harry Reid International Airport in Las Vegas. One reason I selected American Airlines is they were one of the few airlines that offered a nonstop flight from Las Vegas to Philadelphia International Airport making my travel arrangements so much easier. Everything started out perfectly smooth. The check in was easy and very efficient. It was done quickly through TSA Precheck. The lines at the counter were organized, and I did not experience any lengthy lines or issues during the check in process. The boarding experience was just as smooth. The gate agent's announcements were clearly communicated and the boarding process was easy! I didn't bring a carry on since I had checked my bag. I was going to be in Philly for 4 days. As a bonus the flight left on time and arrived 30 minutes early! When you are flying across the country arriving on time is a definite plus, but even better when it's early! It was a convenient one stop flight from Las Vegas to Philadelphia, combined with a very easy check in process and the flight was fantastic! The last time I used American Airlines was to Fort Worth Texas and then to Huntsville Alabama!

    I flew two separate airlines on my trip to Vegas. I wish I had flown American both ways. I flew…read morefrom Vegas back to DC. The staff was friendly. I had a sore wrist and I was allowed to board in the first group. The "people" aspect of travel is evaporating. Now it seems to be all about commerce. I paid extra to get an aisle seat. The plane wasn't full but I didn't want to risk being in a middle seat. The movie selection was dismal but it helped pass the time. American Airlines didn't charge for sodas or cookies. The Doritos were $7. (It is what it is). The flight attendants did a great job of taking care of us. I had to download the app to check in. That allowed me to easily print a baggage tag at the airport. The luggage arrived quickly at DCA.

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    American Airlines
    American Airlines - Dried food or maybe blood in my business class pod

    Dried food or maybe blood in my business class pod

    American Airlines

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    United Airlines

    United Airlines

    1.8(257 reviews)
    0.8 miSoutheast

    Flew United airlines, and honestly one of my favorite airlines by far. No delays, arrived earlier…read morethan expected and flight attendants are very friendly and welcoming!

    Okay Keisha at United Airlines in Vegas terminal 3;…read more Who hurt you boo? Was your milk sour this morning? Somebody put a pea under your mattress? You find another woman's panties in your sheets? Because BABY... the energy was hostile for no reason. I came up to the desk polite, calm, minding my healing-from-surgery business, and you couldn't even look up from your phone. I don't know what you were doing--texting your ex, googling sad love songs--but it was giving strong grouchy don't talk to me vibes. Now let me say this clearly: I had a doctor's letter. I am recovering from breast cancer and a double mastectomy--which, in case you didn't know, is not a light little spa day. I can't carry more than 5 pounds right now. I asked for a medical baggage waiver so I wouldn't have to pay $50 out of pocket which United in LAX granted easily and not only did you refuse to even look at the letter, you threw in a snarky comment about people from Los Angeles? Maybe that's where the man who broke your heart is from, or better yet the woman he left you for. Kecia it may not be your location. I think it's all about your energy and attitude because I can't see anybody wanting to deal with that nasty mess. Ma'am, read the room. Read the letter. Read anything. Because the lack of compassion was easy for anyone who is paying attention to Reid. Good day you salty chick.

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    United Airlines - Stuck in row 27

    Stuck in row 27

    United Airlines - United's Gate D57 at LAS

    United's Gate D57 at LAS

    United Airlines

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    Hawaiian Airlines

    Hawaiian Airlines

    2.6(118 reviews)
    0.0 miSoutheast

    Johanna Elliot is very helpful and was very patient helping not just us but everyone from that…read moreflight that came from Honolulu... I recommend you guys promote her to a supervisor because she is very well fit for the position... she made everything better. Hopefully next time only with Hawaiian air and I ran into her you guys should've promoted her by then.

    Oh my Gosh, didn't realize that I hadn't even written a review for this airline…read more This review is for 4.5 stars. Excellent Service. The flight attendants and the entire staff is top-notch. We used this Airline all eleven times. Located at Terminal 3 at Harry Reid International Airport in Las Vegas. Hubby and I have been to the islands of Hawaii, Oahu- ten times and Maui- for our honeymoon- once, a total of eleven times. Our son was really small, but he's been to Oahu twice. We went with my mother-in-law and her husband to Oahu once. And we also went with a couple of friends to Oahu once too. The first time, in 2004, we didn't know anything about it, we didn't use the Red Eye, so we missed on almost the entire first day because we arrived at 2 or 3 pm-ish. From the 2nd trip on, we always flew on the Red Eye. Always had a good meal, but it was late. Started using sleep aids so we missed out on those, but I think that rest was more important. Every flight attendant extended the Aloha Spirit to every visitor, they are all smiling, are all very nice, as well as very helpful. I think that one year we got a logo freebie bag, which we still use and have to this day. To date, I believe that these flight attendants have the best demeanor. The luggage policy was one bag checked for free, weight limit of 55 pounds, unless that has changed. But please do check the website. The website is user-friendly. You can book your trip using their site. You can also check your miles. On the Rewards Program, recently, the airline eliminated losing your miles. I currently have enough to book a one way flight for free. This would be the second time, that I earned this as a Rewards member. Hubby became a member after I did, but he lost his miles. Not so good.

    Photos
    Hawaiian Airlines - Mrs. Calloway Maggie and Grace

    Mrs. Calloway Maggie and Grace

    Hawaiian Airlines - The Strip

    The Strip

    Hawaiian Airlines - 1:55AM  |  LAS-HNL  |  FC Menu  |  04.15.24

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    1:55AM | LAS-HNL | FC Menu | 04.15.24

    JetBlue - 12/23/2025

    JetBlue

    2.5(210 reviews)
    0.9 miSoutheast

    JetBlue is the only flights I fly when going out to Boston or New York City from Las Vegas…read more JetBlue's Terminal, Terminal 3, is a lot smaller than Terminal 1 in Las Vegas, but I like it a lot! You'll take transit over to the D gates from Terminal 3. I typically don't get too many delays with JetBlue, especially flying to New York City. They offer non-stop flights every few hours. I try to book the early flights if I can when going to New York City to avoid any potential delays. Most of my flights arrive early, typically by 20-30 minutes when flying into JFK! The seats are spacious on JetBlue. Each seat comes with a TV that includes free movies, music, and DirectTV. Some planes have charging capabilities too! Throughout my flight to New York City, JFK, the team at JetBlue offers drinks, like soda or water, as well as free in-flight snacks. I always get their pop snacks and pretzels! If you need more legroom, you can upgrade to different seats on JetBlue. When you check-in for your flight, you can change your seat easily through the mobile application if there are open seats available. Now, if only JetBlue offered a non-stop to Orlando Florida from Vegas!

    Meh...oh yeah heads up, the airline lists free entertainment but they fail to mention to hear…read moreanything on the screen you must first purchase their headphones! This wasn't a hopper flight! It was six hours of total boredom without entertainment! This was my first and because of this last flight with JetBlue!

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    JetBlue - First row and no food trays or cup holders

    First row and no food trays or cup holders

    JetBlue - 12/23/2025

    12/23/2025

    JetBlue

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    Harry Reid International Airport - TSA at 9:30p on a Tuesday Night

    Harry Reid International Airport

    3.4(4.9k reviews)
    0.3 miSoutheast

    Hi ARMY! You're probably flying in for the ARIRANG/BTS festivities. You picked a fun city to visit…read more Las Vegas is one of my favorite vacation spots because it's in the same time zone (PST) plus it's a short flight from Seattle. I tend to fly to Las Vegas every year because Alaska Air makes it so easy to fly out of Sea-Tac Airport. Harry Reid is a fairly large international airport. Bathrooms and walkways are pretty clean. One thing that's unique about this airport is that they have slot machines near the gates. Whenever there's a major event at Allegiant Stadium or The Strip they usually put up photo ops near baggage claim to hype people up. They have a dedicated rideshare area; you have to cross a pedestrian bridge first. I hope you packed your luggage with the right wardrobe for the weather and temps. Summer can be brutal so if you forgot to pack your sunblock or sunglasses you can visit an ABC Store or drugstore along The Strip. Terminal 3 at Harry Reid is pretty easy to navigate when flying back home. I usually wear comfortable shoes because I like to walk around before hopping on the plane.

    The departure gates were so far from the check-in counters!!!…read more The checkin staff at United was very sweet and nice to help me with the check-in and tagged my bag with the priority tag. TSA-pre check was great. No taking out of laptop or tablet (LAX - yes if you carry more than one :( ) Overall this airport is not bad at all!!

    Photos
    Harry Reid International Airport - Gate E15 all the way in the back!

    Gate E15 all the way in the back!

    Harry Reid International Airport - The Club LAS at Terminal D

    The Club LAS at Terminal D

    Harry Reid International Airport - Ridiculous line for security.  I know it can be done better than this. Been to busier airports and much better run ones.

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    Ridiculous line for security. I know it can be done better than this. Been to busier airports and much better run ones.

    Delta Air Lines - airlines - Updated May 2026

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