2019 suburban 90 K failed inspection for leaking struts and front tires belts showing I had it…read morechecked out by anotheer shop. NO oil leaking on struts, no steel belts showing. This is the second time in past that they fail this vehica.l last year fail for top tint on windsheld. They did not show me the defects just fail the car take my $20 CROOKS Be smart dont use them for inpection. THat inspector should be FAILED

We were deeply appalled by the blatant discrimination and hostile treatment we experienced at this…read moreestablishment. What should have been a standard service appointment quickly turned into a humiliating ordeal due to the actions of an older mechanic on staff 6/8. From the moment we arrived, the unprofessionalism was staggering. The mechanic made snarky, derogatory comments about my husband to another customer right in front of him, and then deliberately ignored my husband's presence until he was forced to step forward. Even then, the mechanic refused to greet him and simply snatched the keys. The situation escalated unnecessarily when the mechanic became aggressive, falsely claiming our car's windows were illegally modified and tinted. Despite my husband remaining completely calm, polite, and explaining that the windows were factory-standard, the mechanic used it as an excuse to double down on his hostility. It was entirely clear that this was not just a case of poor customer service, but targeted bias. No paying customer should ever be subjected to this level of disrespect and malice. If you "look different", I strongly advise you to take your business elsewhere to avoid being humiliated by this staff's ignorance. Management seriously needs to look into their team's behavior, as we will never step foot in this place again.

Al's Body Shop did a perfect job repairing my car! Also, it was ready a day early! Besides the…read moregreat repair service and punctuality, they are nice to deal with!

always a great experience, Al may be gone, but his wife and son are carrying the legacy of the…read morebusiness he built forward with integrity and a goal of perfection

Again I was not disappointed bringing my old 2002 Acura MDX to Auto Impressions. These folks are…read morehonest, experienced in car repair and definitely go the extra mile to ensure that my older car is in great running condition. Thank you for a great business, quality workmanship and courteous customer service. You are my go-to car repair shop anywhere around Winchester! The pricing is absolutely amazing and in this day and age that is something to rave about!

I was having a problem with oil pressure on my 2013 Chevrolet Silverado 4.8L. I had replaced the…read moreoil pressure sensor myself some time ago, but I was again getting a check engine code about my oil pressure sensor. I took it to Auto Impressions and they replace the oil pressure sensor. about 2-4 weeks later the check engine code for the oil pressure sensor came back. I went and talked to Auto Impressions and we discussed several things that could be causing the code and possible solutions. As they were troubleshooting the issue, they discovered that the problem was the oil filters I was using. I was using a big name brand oil filter, the same brand that I used all my life on all my cars. It was restricting my oil flow. Auto Impressions replaced my oil filter with a Wix brand filter and my oil pressure went up 10-15 psi, back where it should be. Auto Impressions was diligent and honest, They could have tried several of the other measure we discussed to address my oil pressure issue. Instead, they paid attention to the details and found the root cause which turned out to be inexpensive. I won't take my vehicles anywhere else. Thank you Auto Impressions!!

i had my Volkswagon TDI Jetta towed here to get diagnosed and the technician (Thaddeus) did…read morepractically nothing to help me figure out why exactly my car would bellow smoke when i drove it. his advice was that either it's totally fine and i should keep driving it til the smoke clears or that my engine had stopped working and that i should just get a new car and then the worst part of my experience with this place is the woman that answers their phone has a terrible attitude and wouldn't give me my car back over the weekend from their shop and then when i called back Monday to get it towed to my house, she wouldn't give me any sort of estimate as to what time my car would be arriving at my house. Do Not Ever Take Your Car To This Shop. -Nicole

They made my car look great and they fixed it up well my brother Brayden and I did this no knowing…read morewhat it would be like but it was good

Amazing experience!! Highly recommend Sterling Collision Center. 10 stars!…read more First, Bud and Mario are awesome to work with, but I mostly worked with Mario. Mario was knowledgeable about the damage to my vehicle, showed me on the car lift where the damage was, discussed the parts that needed to be replaced, helped me understand the timeline for repair, showed me the cost for the parts, gave me a quote for overall cost, and had excellent communication. The best part was the overall cost was exactly what was quoted. Secondly, the turnaround time from start to finish was faster than I expected. I called on a Tuesday morning, I had an estimate done on Tuesday afternoon, and my vehicle was completed by Friday that same week! I was expecting at least a week or more for ordering/delivering parts and the actual labor, but was delightfully surprised that it was done so quickly. Third, the communication was great throughout the process. Phone calls from Mario were helpful and text messages about the status were reassuring. Sterling Collision Center is the best option for car repair because they were professional, honest, and trustworthy.

My Volvo S60 got hit in a head on collision causing $15,000 damage to my car. When I received the…read moreestimate from my insurance company, I was sure that my car would never be the same.  After six weeks in the shop, due to all the industry wide parts shortages, I received my car back last week.  I am happy to report that my car was like brand new, and you would never know by looking at it, or driving it, that the car had ever been in an accident. The people at Sterling collision were a joy to work with, and they kept me advised of the progress all along.  The workmanship was fantastic, and the people were a joy to work with.  I would not hesitate for a moment to recommend them to anyone.  They are truly professionals, and I am delighted at the outcome.   G.T.

Just wanted to give some love to a local auto shop - C.A.R.S. - Complete Auto Repair Service…read more Dropped off my '99 4Runner for a coolant leak and a head gasket replacement but the call back was bitter sweet. Kenny dropped the news that the vehicle wasn't worth spend any more $$$ on, my beloved 4Runner, after 22+ yrs. her life was coming to an end: frame rust. So instead of fixing the problems I knew about, and just taking my money, CARS did the honest thing and gave me the bad news. Honesty and integrity are priceless!

Just moved to the state and chose the closest local mechanic shop to do inspections. It was the…read moreeasiest state inspection experience I've had. Went for both my cars. Each time took only a few minutes and they took me immediately. My older car has some minor issues that other mechanics have gotten hung up on (which has led to me being really nervous to go to inspections at all) but these guys didn't give me any issues. Besides, the shop has a great vibe and has a bunch of funny posters to cheer you up. If the older car has any issues that need work (I'm certain it will) I'd be happy to take it here. Only thing to be aware of is that they ask for cash for under 25$.

I went to Ballengers Service Center for a Virginia safety inspection. I arrived early and was first…read morein. The inspector was very friendly, courteous and quick. I was in and out in about 15 minutesI. highly recommend this business.

Brought my vehicle in for a State Inspection. They do them in person first come first served…read more They are very quick and organized. The staff was great. They made the process very easy . They are a repair shop and have a good client following.

I just got out of a bad experience with a dishonest auto repair shop in Winchester…read more I had used A1 in the past & was happy with their service then, so I decided to go back to them to check the condition of my brakes on my 2016 VW GTI. After A1 checked the brakes out, I got a call back from Randy saying that everything looked good & no repairs were necessary! What a pleasant change from my last experience. I would highly recommend A1 Auto Service Center! I'll be using them from now on with any auto repairs I need to have done!

We purchased a new Mistubishi Mirage in 2023. There was a fuel issue seven months into owning the…read morevehicle, and we went to A1 Auto Service Center for help. Now, I will tell you, we have patronized their establishment since we purchased the vehicle for regular maintenance, and they have always been wonderful. However, it was not until we were in real distress that the true value of this establishment shone through! Ben Shabib has been working with us from the beginning, and he is truly a Godsend. In addition to knowing my wife and I BY NAME and greeting us with professionalism and respect EVERY TIME, he PERSONALLY took an interest in the status of our repair job. Regardless of what vehicle you drive, A1 is truly one of the best service centers I have ever known. If you have car troubles, and are within three states of these guys, it is WORTH THE TOW to get your vehicle to them. I could go on, but I am worried about running out of space in this review. Thank you, A1 Auto Service Center, and WELL DONE!