Hussein has a wide variety of birds and is very knowledgeable. I've gotten 4 birds from him and…read morethey're always healthy and tameable. He starts taming the birds which makes it way easier! Very friendly and good customer service! Thanks again Hussein!

Ok...this is the second time I was in here. The first time I didnt see any issues with any animals…read more Thought it was clean and they looked taken care of. Kind of odd the animals were lose in the store but whatever. This time though! I was in there for 5 min and said get me out. The two toucan were covered in muck and gunk. Looked so unhealthy. They had another parrot that was making a constant noise while rocking back and forth. Also looked so unhealthy. Small birds on the lose. Something is spreading through there....and someone needs to be investigated to make sure these animals are properly taken care of.

This website does NOT sell online. Only offers information and services offered at the store, so…read moredon't be fooled If you see someone posing as their company name and selling online. Below is a response from the actual owner letting me know that I had been scammed. Thank you for saving me from that, much appreciated!

Always very good store. And very friendly employees. They always say hi and help if you need it.read more

I took my 15yr old fur baby for a nail trim today. Tony was very knowledgeable friendly and…read morecourteous to me and my baby Chloe. I got to hold her while he carefully trimmed her nails. THANK YOU TONY Cloe walked out with a pep in her step the rest of the day ..I will be back next month for another trim. Keep up the great work !

Really nice amazing for a small trip hole u have a fun time it's really good for kids especially if…read morethey love animals they had a wide variety of animals and i really enjoyed!

strongly advise caution when purchasing from this pet shop. My experience was extremely…read moredisappointing, and I spent a significant amount of money without receiving the expected results.

My go-to stop before picking up my pups from the groomer next door, consider it my peace offering…read moretreat run! Parking is never an issue but there are a TON of signs stating to not leave your belongings in the car if so, you're taking a risk. I've never had an issues but I usually am just in and out (not the burger but you know) They have a good selection when it comes to pet supplies. We've been in for both our pups and our fish. They have a variety of fish in the back - (fresh and salt water) along with all the tank supplies. Take a look at their NFS tank - it's always filled with cool fish. They have an awesome selection of dog treats/food. The dog food is located in a separate section of the store - hard right when you enter & through another doorway. What keeps me coming back is the staff. On one visit, a cashier let me know a brand I'd been buying had gone downhill in quality and handed me samples of her top picks. That kind of honest, helpful advice is hard to find. The checkout area also tends to have timely impulse buys (hello, 4th of July calming chews) that actually come in handy. Great neighborhood pet shop with knowledgeable staff. Highly recommend!

So, I have been coming here for a few years now and it hadn't dawned on me to post a review until I…read morevisited yesterday for some pet supplies. Rachael and David, who I believe may be the owners, or at the very least managers (along with their staff), are always friendly, inviting and extremely knowledgeable about animals and what food, or toys may be best for your pet based on your circumstances. They are always inviting and willing to help. I have also found that the pet food products they carry are typically healthier for your pet, more so than you may find at the big chains and box stores. The quality and price points of the pet food are fair and they often times have promotions and discounts. Many of the promotions are buy 12 and get your next one free (ie; bag or case of food etc.). Also, on weekends they have vaccination clinics and sometimes adoption events. They even have a dog wash inside. Check with the store to find out when and how often the Vaccine clinics, pet adoptions and dog wash is available. This place is located in Modesto, in a shopping center that looks like an old western town (corner of Tully and Standiford). Bottom line, I am glad to have found a personable store for all my pets' needs and to be able to help support a local small business.

I wish I had checked reviews before buying here. So many people have had similar problems since the…read morenew owners showed up. Tl;dr: Their return policy is deceptive and only explained on the receipt, and they refuse to take care of their customers. I bought a $20 electric heater for my kid's beta that was recommended to me by them, and even on the lowest setting, it was too hot for the fish and almost killed it. I came on day 10 of the 14 day return policy to get my money back, and they told me that they can't return electronics. I asked about the 14 day policy, and they said it doesn't apply to electronics. When I told them that I was never informed of the policy before buying it, otherwise I wouldn't have bought it in the first place, they didn't care and said it's on the receipt. ...You know, the ONLY place where this policy is posted to customers. The one you can only know about AFTER you buy something. It's aparently too "redundant" to state the policy that you can't return the product you're about to buy prior to buying the product. That policy. I asked if I could get store credit or replace it with one that works, and they refused. I was told I can contact the manufacturer to get a replacement heater. Everyone knows that the obvious choice a business should make when dealing with returns is to say "Nope. Not my problem." It's best business practice. Duh. On Monday (today), I went to to talk to the owner about the situation. He stood by his associates and said it's the responsibility of the customer to ask about the return policy, and did not understand why the policy would be unclear if the first time the return policy was explained was after it was purchased. He also seemed to not understand the difference between a warranty and a return policy, and was comfortable keeping the communication about their return policy solely on the receipt. He also didn't think he should go about and explain the warrant on any product you buy with him. When I told him I wouldn't be returning, he still didn't seem to grasp the problem of what happened. I want to support small, local businesses, but this place isn't worth it. They're happy to take your money, but then refuse to actually do any proper customer service when issues arise.

Took a trip to Modesto to visit Tropical Haven as they have a larger selection of fish than the…read morenormal pet stores. We spent about 45 minutes in the store mostly in their fish section. They had a large variety of fish that took up about half the store. The staff was friendly and offered assistance often and checked on us if we had questions. We ended up purchasing 9 fish, and a few other supplies for our first tanks. The store is warm and humid with all the tropical tanks in there, I was sweating by the time we were done. We were able to get other varieties of fish that are not available locally. They had great prices on their fish food & filtration systems, some of the fish were priced higher than I was expecting but overall the experience is good and the staff was friendly & helpful. Unfortunately we lost 2 of the fish we purchased within a few days but have hopes that it was just a fluke.

Thank you so much to staff member Alex who saved my kittens milk for me. I was calling everywhere…read morefor this milk because the kitten that I'm fostering didn't like the two other milks I tried. I had no idea it would only like the one that it was use to. Learning lesson for me. I am just so thankful for this staff member.

came here to buy some supplies for my cats just now and my 6 year old daughter really needed to use…read morethe restroom while we waited in a long line to check out. the restrooms said employees only which is understandable because of the homeless people around but we were clearly not homeless and my daughter was about to poop her pants. i asked to speak to the manager and she told me they don't have public restrooms. i told her to look at my daughters face and tell her no which she did and i was surprised. people working here are heartless.

I was told an employee of true value that they do not except return of unused items with a receipt…read morein hand. Store policy states that they will return the item within 30 days if it has been unused and you have a receipt . I do not recommend purchasing anything from the store being to the fact that they break store policy and don't allow their customers to return items . I'm going to the store personally to talk to the manager and report them to corporate office keep updated for the next comment .

I have never had a bad experience at this store and they are very helpful and pleasantread more

Coming up feed store. He as everything from dog food to chicken feed to life feed for( like rats)…read morefor your snakes. Also carries a varieties of chickens, birds, rabbits, and some small dogs. Also has different accessories like dog collars, leashes, crates of all sorts and meds for your pets. Francisco the owner is a very humble man. If he doesn't have it he will try his best to get it for you or something close to what you want. I enjoy doing business with him.

I've bought chicken feed, and shavings and such from Reynosos since they opened. Yes, it can be a…read morelittle dirty like a "ranch" , but when you have chickens and rabbits and such, that is what happens. They are always very friendly, and very helpful, and their prices are very good. I'm glad to have this business in my neighborhood close to where I live !