My granddaughter and I were invited to this business to a private birthday party held in one of the party rooms. This place is really nice and well-lit. It's affordable as well. They allow you to bring in outside food which is cool because most places like this do not. There are lockers to put your personal belongings in during your visit. They have plenty of merchandise available for purchase. Overall, we had a wonderful time visiting Joyful Palace. read more

See all

Absolutely love this place from when you walk in upstairs so when you get downstairs it is so clean this toys upstairs and toys downstairs so parents be careful if you got a kid that might see the toys and be like mommy mommy I need it I want it they have toys everywhere they have drinks they have snacks. It's an amazing place and a big sit area as well, the playground itself is so amazing and there's a lot to do it's even an arcade there and the customer service is great. The admission fee is $22 to get in which is not too bad because you get a lot and it's for four coins. It's one dollar. read more

See all

As a mama of 2- a 2 year old and a 4 year old, THIS PLACE IS AMAZING! 1. Huge fun, diverse activities, friendly and attentive staff. There's so much for 7 and under to do here. It's almost too easy for parents. We are chilling while kids can independently play. There's mini carousels everywhere in different forms. There's an area for kids to play that looks like a road and those Flintstones-kid-type cars, there's a trampoline area, there's a ginormous ball pit area, and even a mini-zip line. There's usually someone at the gate making sure kids don't leave without parents. Don't get me wrong, you need to watch your kid. Accidents happen--so, don't be an idiot and let your kid play alone and go cray cray, 2. It's clean. I've read the reviews, and I'm a little confused about the validity of some of the statements. 3. Family owned and it's charming to me, an immigrant's daughter. The first floor entrance does not represent what's downstairs, but it gives-- owned by my grandma-- run by her children and even grandchildren work there. Which, I love. And if you don't love that-- it's a YOU problem! For the adventure, the cleanliness, the fun, the size, the safety (especially the padding on the edges and poles), it's worth it. read more

Joyful Palace - Slide into the balllls - Indoor Playcenter Near Me - Ridgewood, New York

See all

So so fun! My 3 year old had the time of his life on a snowy day when we'd been stuck indoors for days. It's a family business which means it's not super "professional"and no, everything isn't brand new, but honestly if you've been to the Brooklyn children's museum you know the vibe. A great spot for toddlers-6 year olds to burn off energy. read more

This place has no elevator and they are not kid friendly at all very aggressive with the kids never coming back all they about is the money

There are many pros and cons visiting this place but for my son and I, we enjoyed the experience. Be forewarned that this location does not seem to be the upmost sanitary. Just imagine coming here pre-covid days, that's the experience you'll get. So if you're worried about germs this isn't the place for you because believe me there's plenty but you can safely still have fun just come prepared with sanitizer and slippers. Upon arrival the adults will get temperature checks and that's it. None of the kids including mine had their temperatures checked. Mask are mandatory but many have them down and a lot of kids don't have them on. You sign the book and go downstairs to where you'll pay. As of 02/20/2021 the price is $15 per child for 90 minutes total, this is not including tax and not including an additional $2 locker fee. The locker fee is returned back to you after your visit is complete. They will call your locker number on the loud speaker so you'll know when your 90 minutes are over. All shoes must be taken off before entering the play space, lockers are to put whatever belongings you have and coats if you must. There is no food at all, you must bring your own snacks and beverages. They do have a beverage area to purchase drinks and small snacks like candy but that's about it. If your child is obsessed with toys and can't look away, bring a hefty wallet because they have lots of toys for sale. The ball-pit/slide area is a cesspool of germs. Hair all on the balls, dirt from peoples socks, it's just outrageous but it's life and we can overlook those things. It's not like we're eating in there, ha! Bring sanitizer. I didn't see any sanitizing stations at all. The bathroom is clean, however they offer you sandals to step into the bathroom. EVERYONE shares those same sandals. Again, not very sanitary but you gotta do what you gotta do! I'm leaving this long written review because I know we're in a pandemic so it's hard for people to find safe places to enjoy. For my son and I, we still enjoyed it to the fullest while taking proper precautions ourselves. I'm definitely coming back with my own slippers next time and some snacks. It's huge, fun and lots to do. I loved the trampoline. Also, you must supervise your children and the workers aren't really watching anything that's going on so keep focus and enjoy! read more

See all

Grand kids had a blast. The best place you can take kids in a cold or rainy day in the neighborhood.

The staff is very unprofessional and the way they treat people is very rude and disrespectful. I have 3yo and a 7mo at that time and they asked me to pay for the baby when baby couldn't even walk or enjoy their place. read more

Staff isn't friendly.. they bark at people over the loud speak when their time is up, but the system is old and cheap so you can't understand them so they just repeat their yelling. All the equipment is not breaking down.. exposed metal chains, all the air pressure toys for the kids aren't working ever, the zip line gets stuck, the merry go round doesn't work, the slide literally doesn't let people slide because it's not being cleaned.. this place was great when it was first opened.. but it's not being maintained, not 1%. Go somewhere else. read more

The price is affordable for something to do on a rainy day. However the place really lacks a good cleaning and the foam pit is super dingy. FYI using fabulous does not disinfect anything read more

The place wasn't clean both times we were there, and aside from seeing them sweep and mop near closing- the toys and small balls were filthy. The outside windows were filthy and unclean. I sincerely wanted to enjoy the experience here and I hope they can update these issues. read more

We recently attended a birthday daughter for my daughters friend. I couldn't believe that I didn't know about this place. It's huge inside. There is enough to do for all the kids in attendance. You never saw anyone waiting for a turn. And I felt like I could be anywhere in the place and see everything. It's also kept very clean. I saw the staff walking around cleaning all the time. Perfect for the cold winter months. read more

Took my 2 year old daughter this weekend and she had a great time. It not what you would usually expect when you walk in but once you head downstairs it's an inviting play world. The staff was very friendly and the place is clean & organized. It's a very spacious area and we picked a great time to go because it wasn't super crowded. I took a star off because when we arrived whatever cleaning solution they were using behind the glass was super potent & I don't think that's good to use when children are around. Even with that we plan to go again. read more

I love brining my toddler here! He has so much fun! And it's good for the price and one of the biggest indoor playgrounds in our area. Multiple bathrooms and doesn't get so packed. read more

My fam and I visited today and we all had so much fun. Pros: * So many things for all ages to enjoy. * We came early and it was not crowded. * The equipments were in good condition. * The entrance fee is so cheap for everything you get to enjoy. * Paid for 90 minutes and they let us stayed for almost 3 hours. (Thank you). * Staff is nice. * They allow outside food/drinks. Cons: * There's not a changing table for little kids. I had to change my son's diaper in the toilet which was difficult. * The place isn't the cleanest. It may be hard for them to keep up with certain areas knowing how much kids touch and how small some places are for an adult to fit. Overall a great experience. We will definitely return. read more

I took my God-son here. Really enjoyed my day with him.It's a great place for young children. read more

Joyful Palace - Joyful Palace. - Indoor Playcenter Near Me - Ridgewood, New York

My little one absolutely loves this place. Anywhere with a ball pit and a trampoline in the same spot is a bonus. The entrance on the top floor is less than desirable, but as soon as you go downstairs it's a whole new world. The staff is also very pleasant and prices are great! read more

Located in the basement level, this playspace is one of the largest I've been to. Paid the weekend price for my kid to play, and was also given a locker key ($2 deposit: given back when I leave) to place our belongings. Once inside the gate it was a kids play wonderland, with all padded areas to jump, run, and bounce around. In regards to supervision its mostly parents watch out for their own off-springs. Ball pit was big and spacious kept clean and no odor. There's this futuristic ball contraption hung up the ceiling, once its filled up with balls it lifts the lid and balls will rain down. Trampoline area is well kept along with a foam pit on the side. There are these padded stairs and slides where kids can just run around without hurting themselves. As far as the surveillance of the place which reviewers were mentioning about its mainly at the entrance gate where you first paid for admission. Along the side of the cashier there are a whole bunch of candies and sweets for purchase, and also an arcade play area, maybe that's more security emphasis there. Overall, we enjoyed our time here- not to mention there's a big seating area for parents to sit and eat (outside food is welcomed). read more

See all

I didn't read the reviews of this place till the morning I was going. I've been to a lot of the indoor playgrounds in Queens and this one is one of the good ones. The price is good and it is really big with a lot for the kids to do. There was a lot of review saying that it was dirty which I did not notice, everything seems clean. However, everyone there was rude. Those reviews were not wrong. Overall my son had a great time and at the end of the day that's what matters. The owners could work on their customer service skills though. read more

It's reasonably priced, really busy on the weekends. Incredible space and variety of activities! Great place to tire out the kids. I will say, though, that when my son had a tantrum (he's 2, I removed him from the play area, we went to a booth, calmed down, had a snack, ready to go). After that we were followed by a staff member around the eating area and arcade while my son wound down. Then he stood in front of the gate when we walked back and looked like he was ready to block us from re-entering, so we just left. It'd be nice to think this was out of concern for my son and other kids' safety but this staff member apparently remembered us when we went back a couple days later and for two hours he kept trailing us through the play area. Every time I looked up, we was there, even when we were in the far back corner. My kid didn't even do anything except cry and bit for less than five minutes in the play area, away from other kids, before I took him out! They need to stop following kids around, according to another reviewer's experience. I get that they're new and don't want any incidents but seriously, it's not like my toddler is going to burn the place down and I already demonstrated I removed him from the space so he wouldn't bother other kids' experience. Some basic conflict resolution skills from the staff would be nice. Instead of haunting parents and creeping out children they could just advise they are here to help out of we need to get a kid out of the area quickly and that when they were calm we can rejoin the play area, for example. If they relaxed maybe we could enjoy it a little more! read more

When they first opened it was a good place to take the kids for some quick local fun. I visited recently and it looks like the equipment is being run down and not being taken care of. The ball pit had random loose hair and the balls were dirty. The cars to push babies in were also dirty they can at least wipe them down so things can look cleaner. I also noticed they don't have any attendants inside and their are some children running wildly with zero adult supervision pretty sure some will end up running into each other. Otherwise the kids had a great time. I don't think i will be returning anytime soon mainly due to cleanliness. read more

Wow, I'm so glad I gave this place a try. Despite the low reviews I really enjoyed my time here. 12 dollars for two hours or 15 for unlimited. We went on a Friday afternoon and it was pretty empty. Each section was well kept. If there is anything to complain about was the strong scent of Clorox/clearer: (FYI gave me a headache after two hours) but I guess that's better than anything else? Means they clean often idk. read more

Love this place! My kids enjoyed it but I think I enjoyed it more then them, reasonable prices a lot to do and loyalty card for a free visit, there was a guy walking around making sure the place was clean and took out any broken balls from around the Pitt, it's great for a nasty day and can't be outside or just for fun read more

Great place for kids to run and play. My daughter had a ball, wish it was one on Long Island

Fun fun fun. I have 2 and 6 yr old kids. Pros: RIGHT by the station off L train. $12 (for two hrs. Though they rarely check) Almost everything has walls of mesh, so even when your kids go in a play structure, you can see them. Fun for little ones and big ones. Allowed to have a little snack inside the no-shoe area Plenty of places for adults to sit and watch the kids play Cons: No supervising staff. Gate to go out of the play area is not secured. (No one is checking to see if a kid leaves without a parent or with another adult.) Very annoying long squeaky sound from the inflatable moving "ship" Not the cleanest bathroom. (Also wish they had stepping stools etc) Over all, it's 4star at least because of price and the fun. Both my kids had fun, but a little stressful for me because she ran off to the arcade area passed the no-shoe zone without me knowing. Not at all bad on a weekday!! read more

This place is amazing for toddlers and younger kids! My son loved it (he's 3 and a half) and I would come back at least once a month. Also reasonably priced. read more

Great new play space. Very well padded and tons of exciting options. Just hope they take good care to keep things clean. Definitely need to keep your kid well supervised. read more

See all

Tried to bring a group of children with special needs here and was denied admission. Although it states on the website and on a big sign on their door that they open at 10:00, when we arrived on a school bus they said they aren't opening until 1 and wouldn't let us in. Shame on Joyful Palace for discrimination and false advertising! STAY AWAY!!!!! read more

We've been to many indoor playgrounds including Kangas, Peekaboo, Jungle Adventure. By far this is the WORST!!! The owner (men) is extremely RUDE - I can never imagine someone running a children's place can be ridiculously impolite and impatience. I will never recommend any of my friends to this place. On the other hand I highly recommend Kangas and Jungle Adventure. read more

Really fun for my kids. My three year old loves it and my 8 year old enjoyed herself as well. I would definitely go back again !

its bad for the parties because they stull make u pay for ur children and even if they dont do anything u pay for them

It was pretty good just some of the machines for the ball pit are damage and kind of ruin the fun.

This place is just super duper fun and affordable price $18 for 1 hour and a half and much more fun then Chuck E. Cheese

the workers are rude didn't want to let me go take care of my child and kicked me out for no reason and they tried to put their hands on me I would not recommend coming here and plus it's dirty read more

I like all the things kids can do. But I don't understand how from $18 unlimited time it came out to $35. I feel like they need to organize themselves better. I don't think I will be going back. read more

I wish i could put 0 stars They dont know how many people are required to be in the building and also there are to many grownups with out masks coughing and sneezing your choice to come in and coming at you when you have your shoes on and dont say nothing to the people who dont have there masks all the way up read more

Really could've loved the place and my son enjoyed some of their features BUT!! They don't have age restriction, my son is 3.5 and there were other little kids while older kids 12-14 played roughly making ton of noise and not putting their mask on, basically making our experience not so joyful the say the least.. read more

The customer service providers are terrible! From the moment we walked in we were being watched and followed. We pay and go to the bathroom and the lady appears in the bathroom to "use the bathroom" mind you there's a whole employee's restroom. We are in the front of the play area with the kids they are on a ride she's on the other end sitting down watching us. We get into the play area she's there too! Walking around. So we are with the kids in the ball pit and she proceeds to come and tell us that there's no drinks allowed mind you we had the drinks since we walked in and she seen us with it and she did not tell us anything! At the same time she tells us no drinks allowed she grabs the cup! She wqlking around as if shes looking for us through the toy ailes and stops and starts watching us at this point we are very annoyed and we say something so she says something to the guy behind the counter and when we go to pay he starts talking to us very slick and nasty. I would not be going back here ever again. We were not able to fully enjoy ourselves with our children and it was very upsetting. read more

I love this place but they do need a security guard. There was an Incident where a mother confronted a father that's his child bite her son. Keep in mind, the father was way taller than the mother. The father decided instead of apologizing, he stood in front of the mother like he was about the fight her and started yelling " did you see him", then he made a threatening comment " if my wife was here, she would beat your a**". People like this should not be allowed to be in a place where there are children because children learn that it is ok to make threats. The place might need to up the price to have a security guard, which I wouldn't mind paying just to feel more safe. read more

Nice indoor children's play space. Much bigger then a few others I've been to .. I wis they could incorporate maybe a few more care on the mini race track, could be more bigger bouncy balls so the kids aren't hounding each other, also maybe swings cause there is one little knitted toddler swing attached to the play maze that has been so stretched out from the bigger kids utilizing it. Overall a good place to take the kids. read more