I'm always in search of newer and better indoor playground. Royal Magic Castle has got to rank in…read morethe current top 2 or 3. Huge modern play area, sand room, laser tag and arcade room including claw machines. The admission price is a bit pricey compared to others, open play costs $42.99 + tax for kids 3 feet and taller and 1 adult. Additional adults cost $18.99 each. It does include unlimited time as others are usually 2 hours max and it includes laser tag. Place is very large, has drinks and a small gift shop (toys, gifts etc). Place is modern and clean for now... until the next new indoor playground ground opens up.

Extremely disappointing experience for my child's birthday party…read more I rarely write reviews, but I feel it's important to share this experience so other families know what to expect. We booked our child's birthday party here and it turned out to be one of the most frustrating experiences we've had. From the start, communication and customer service were poor. When we booked, we were told that to receive their 20% discount, the deposit had to be paid by cash or Zelle -- no credit cards accepted. We ended up sending a $300 deposit via Zelle. On the day of the party, we were unexpectedly told to pay the entire $944 up front, even though we had already paid a deposit. The staff said they would "refund" the deposit afterward, which was never clearly explained before. This caused unnecessary stress during setup since we had to gather additional cash right before guests arrived. During the event, there were several issues: We weren't asked to sign waivers until after the kids started playing, which interrupted the start of the party. The laser tag (included in our booking) wasn't ready -- the staff said the equipment was still charging. The staff's attitude was dismissive and unhelpful throughout. After the party ended, we stayed about 30 minutes to clean up the room -- something most places understand is part of the process. The next day, when we asked for our $300 deposit refund, we were told it was being withheld because we "stayed 50 minutes longer." That's unreasonable. We were cleaning up, not extending the party, and the children had mostly left. To make things worse, when we tried to discuss this issue, the staff was rude and unprofessional. The facility itself wasn't well maintained -- we even found garbage in the ball pit. Between the lack of communication, poor management, and the unfair way they handled the deposit, I cannot recommend this business to anyone. There are so many better options that actually value their customers. Spend your money elsewhere -- you'll get better service and less stress.

Yes, I totally love this place. It has parking in the back and it is one of the most clean and…read morebeautiful indoor play place. They all start nice and with time deteriorate and begins to look gloomy. The owner Michelle is very nice and the staff is very friendly and the place is always clean and it keeps improving. They added a play area for toddlers and babies. They have the go carts and arcade games that makes it different than any other play place around. They also offer birthday parties, which are amazing. We love this place.

One of the newer Indoor playgrounds we've been to, and it has Arcades and Go-Karts. Inside is very…read moreclean and spacious, there's a couple of vending machines for drinks & snacks, there are lockers for your items, and cubbies to put your shoes in. There are also 2 rooms for Birthday Party rentals. The price of admission included a pair of socks and lockers were an added fee. Playground: Two story structure that was space galaxy themed with a couple of twisty slides. There's a seating area in front of it for parents to sit and wait. Go-Kart: The carts are kid sized and one child per cart, but parents can observe behind the barricades. When we went a couple of weeks ago, we got one free go cart ride for the price of admission. After that they charge $8 per child/per ride. Sometimes, they do have a promo and will include unlimited Go-Kart rides. I would call them before you go. The Arcade: This area consisted of 4 arcades games. To use the arcades, you must purchase a Fun Card. There is a $1.00 activation fee so remember to keep your card for future visits. It's important to note that the entrance is located at 133rd Place. The (free) parking is by the Whitepoint Shopping Center but there is not an entrance from there. You have to exit the strip mall and walk around the block to 133rd Place to get to the entrance. I would say this place is good for ages 4 - 10 years old. I did see some younger kids there during our visit, but I personally think it might be a waste of money to take them. Both the go-kart and arcade games are probably too old for them so the only place for younger kids to play is the playground area. During our visit, it was not at all crowded so there was practically no wait time for the Go-Kart or any of the arcades. The staff were really friendly, and a couple spoke Spanish. This place is definitely a good option if you're looking for something to do indoors.

Fairly new indoor playground. It is very big with a lot to do. It is also pretty clean even though…read morethere are a lot of people. There is one dedicated staff that cleans and picks up all the toys on the floor. My kids loved this place. They had a lot of fun as there is so much to do. For younger kids you do need some supervision as some kids are pretty rough. Some parents also don't care about what their kids do. My son waited to play with the trains but the kid that was playing with it took all the trains with him and his mom allowed it. My son was so disappointed. Since this place is still fairy new, things are still in good condition the first time we came. The second time we came there was more wear and tear and the canon in the ball pit did not work. However, there is still a lot to keep the little one busy. My kids are on the younger side so they don't play with the smaller toys like the pretend play kitchen and the sensory toys. My kids like the pebble pit. He spent most of this time there. On the downside there are kids who don't follow the rules and throw pebbles around. Two hours do pass by very fast but it's enough to tire out the kids. Overall still a fun place to take the kids.

For those unaware, these are the same owners of Star Castle, in Whitestone, now the new Speedway…read moreAdventure. It has some of the same features as the other location, like the kitchen. Not sure if it's smaller, but it seems that way. There aren't a as many slides and the ceilings aren't as high, so def not levels of an indoor playground. Lots to do there. Small party room. They kids will enjoy it. The GPS leads you to the parking lot around the corner.

We went for a birthday party and the place was impeccable…read more The whole place was very clean and you could tell is well taken care off. The service was amazing, very friendly and fast paced. That day and the day before it had snowed but they did a marvellous job cleaning the outside are for guest! My boss raves so much about this place being the most amazing one because they took care of every single thing! Would definitely bring back my nieces!! There is also parking in the back, but I did not use it!

Celebrated my son's 2nd birthday here today. I loved the service so much, they were accommodating…read moreand really did everything for me which made it less stressful. Decor was 10/10 for the private room. Service from my private host, Luca, was really the best! There was a parking lot as well. Party was booked for 2 hours for 15 kids, and so much was done during that time. Game cards included for kids, character came to visit, kids played around, pizza and beverage for all guest, cotton candy, they got the cake for me, and really good service from staff. Sidebar, everyone loved the pizza. At the end, they cleaned and packed up the gifts for me. Did I mention the good service? lol Definitely made the right choice coming here. Place wasn't too big but definitely clean and organized. Staff communication was great as well before hand. I'd recommend to others.

My niecy poo's birthday party was hosted here. We had the place all to ourselves and the kids had a…read moreball. Perfect place for kids to play. Clean space, pleasant service, staff were very attentive. Had their iced peppermint latte, which gave me the energy to keep up with these kids haha. It was tasty I would take my kids here again, if in the area.

Great space for a toddler to play. A bit on the smaller and crowded side but if you go right when…read moreit opens, it won't be many people. Although I don't think they should be charging for adults, the space is decent for kids to play.

There wasn't much indoor playgrounds open after 8PM, so I came by Space House (Kiddos Space)…read morebecause on weekends they close at 9:30PM. The indoor playground isn't extremely big but it has the essentials. There isn't much sensory activities. Good that my toddler (under 2 years old) is half price for the admissions and the adults can accompany without any charge but anti slip socks required. They have a good amount of arcade games. I prefer their arcade games more than their indoor playground but I would return especially if I need drain my little one out when other indoor playgrounds are closed.

Cute spot for little ones to run around and get some energy out. Plenty of space to jump, slide,…read morerun and climb or play video and arcade games. The basketballs could use some air. Several claw machines with nice stuffed animals. Prices were decent, food area was closed when we went but kids had a good time most importantly. Parking in the neighborhood was a big challenge.

Such a great indoor play area for little kids. There was a private party on the flower side, so we…read moredid the monster side. We only planned on doing an hour, but ended up staying almost 3 hours. There's so much to do! Ball, pit, slides, swings, Sand, pit, and a train. it's perfect for a cold or bad weather day. Staff is helpful and prices are reasonable. $25 for the first hour, five dollars for every additional hour. It was also clean and conveniently located off the 21st St., Queensbridge F train stop with which has an elevator. No need to go all the way to New Jersey or flushing for a large indoor playground.

Didn't realise this place existed until I came here for a birthday party…read more The place is located within a short stroll from the F line so it was really easy from Manhattan. Kids had a ball here, they ran around whilst parents hung out. The place was nice and clean; shoes are left outside and there are locked gates to ensure kids do go out wondering by themselves. My 4 year old had so much fun here. I didn't have to worry about him hurting himself as the place was nicely padded everywhere.

This place was the worst! My sister was told she can pay for an extra hour and they agreed. On the…read moreday of the party they told her she couldnt do it anymore because they booked another party after my nephew's party. Then 30-40 mins before the party was supposed to end they came in the room with trash bags and started to clean up WHEN THE PARTY WASNT OVER! They RUINED the whole end of the party. Left a bad taste in our mouths, NEVER AGAIN!!

I NORMALLY DONT TAKE TIME TO WRITE REVIEWS BUT KIDZ FUN PALACE IS SO UNPROFESSIONAL I HAD TO. This…read moreplace gets 0 stars if I could. Service is horrible and it's the size of a shoe box. I had my toddler party here over the weekend thinking it was I'll be ok for small children, the employee who did the original contract agreed upon one price with us being able to pay for an additional hour when I arrived the day of however the day of the party they stated unfortunately it was promised to another and we can no longer stay later. Now I had 2 hours to get things together and my family and friends to enjoy even though it takes 20-40 mins to find parking. They immediately take all your shoes in bags even my baby even though he wasn't walking . They stated we couldn't go to the party room without giving up our shoes. They wouldn't give option to buy juice for my guest or plates or cups or anything. they recommended we buy from the supermarket across the street. HORRIBLE!!! The final straw was they came into the room 2 minutes before the 2nd hour and started packing up my personal belonging and stacking chairs. Stay far away from this place on 35-38 junction Blvd. I will never be going to this place again. For all this head to Billy Beez.

I came to this indoor playground with my two toddlers and niece expecting them to have a great time…read moreand thinking that it was a safe space. Beginning with the play area, there are many spots that aren't properly secured which caused my niece to fall on the right side of the steps where there was a net that wasn't secured and she fell through and got hurt. My toddler went into panic as he saw my niece falling under the steps, as well as my two year old niece was very scared and upset. Initially we had went in hopes to play in the back area where they have the arcade games and many of them weren't in service. The token machines weren't working either. They had many piled up in one area and then across they had a deflated bouncy house which is extremely dangerous for children. My toddlers wanted to run on it as if it was a mat and I was able to correct it and tell them that wasn't safe. There are other children who's parents don't follow them around who would most likely be running on top of it too. It should be closed off to avoid any children to run on it. There are also exposed cables in the back area. There were 4 staff members and all of them were behind the desk just chatting. I think there should be at least one in the back area observing and someone making sure that the place is clean. The bathroom is filthy! There was no soap and paper towels to dry our hands. The toilet was dirty, the play areas are dirty as well. Never again! Avoid at all costs!

This is probably the most disgusting playground Ive ever been too- I had two hour pass, and didn't…read morelast more than 30 minutes and left. Its so run down and unsafe for children so many potential areas for kids to get hurt or injure themselves!!!! The people at the front just spend time talking or on phones. The arcade in the back all shut down, the bouncy house looked like a death trap, and all the nets had some areas where children could end up strangled!!! See photos, they speak for themselves!!! Dont endanger your child here!