Very friendly stuff and reasonable price. Highly recommended!! My daughter and her friends had a wonderful time. Please call them first to make sure they have open bounce for public, especially on weekends. This place is so popular for kids birthday party !! read more

Bounce N Play - Party & Event Planning Near Me - Astoria, New York

This would completely explain why I was scammed for 200 deposit as they promised me a services that after the deposit was made wasn't provided not only that but Christine co founder was extremely rude and nasty over the phone. Did not even try to work with me regarding the decorations. Never sent me an email about my daughter's party or phone call I had to call multiple times and still no information on my party read more

Bounce N Play - Party & Event Planning Near Me - Astoria, New York

I would be hesitant about taking your child to this venue. My son was had a very bad accident at Bounce N Play due to the staff's very irresponsible set up of a limbo game at a birthday party. When the accident happened, the staff at the time, did not even bring any first aid kit! It was a few parents at the party who went to get a cloth to try to block the bleeding....After rushing him to the emergency room, he was then transferred with an ambulance to a second hospital to get a cat scan...Luckily there was no brain injury just a concussion and he had to get stiches on his nose. The injury was so deep you could literally see bone.. Almost 2 years later, you can still see the scar on his nose. This accident could had been avoided if the staff at the time did not place a metal bench right in front of a limbo game...To top this all off, the owner of this venue, did not have insurance "at the time"...A children's venue without insurance...owner is now claiming that she is going bankrupt....ZERO accountability. Scary. read more

We just had a birthday party for my daughter and we were very happy with everything. The place was extremely clean. The girls were very helpful with the children. I didn't realize we would have the place to ourselves during our party. They played games , they played music and they loved the ride. The party room is a nice decent size. I was told i couldn't bring outside decorations i was bummed but when we had to finalize everything i was asked what them and they did not disappoint with what we wanted. Will definitely come again and will recommend for future parties. read more

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We have been throwing my nephew's birthday parties here for the past few years and it never disappoints! Devi and the crew were so awesome and amazing this year! They were so kind, friendly and most of all patient!!! All the kids lost their minds with the slides, the wall climbing and the video games available to play! The place is so clean and well maintained! Thank you all again for another fantastic memory! read more

Attended a four year old's birthday party. It was well organized, the only caveat I would say is that the sock requirement should be noted on the invitation or at minimum told to the birthday child's parents especially during the summer because even the adults cannot go into the main area without having socks. The blow up bouncing equipment is well made and can handle older people(not just kids). The music is extremely loud so bear that in mind any children with sensory issues. The party room is decently sized and the cake was excellent. read more

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Hosted my daughter's 4th birthday here and she and my guest had a great time! Special thanks to the staff! read more

Bounce N Play - Party & Event Planning Near Me - Astoria, New York

Debbie and Karen are the best! Thank you for making Enzo's 5th birthday an unforgettable one.

The staff made my daughter's 5th Birthday party perfect. It was such an easy, smooth process and everything came together just as I had hoped! A lot of my party guests were interested in booking their child's next birthday here. The place was spacious and clean, and everyone including the adults had a great time. I highly recommend Bounce N Play. Jeonessa and Maria were so kind and attentive, thank you again! read more

I like this place. But they have an 8.45am kids party on weekends. They only do it to fit in as many parties in a day as possible (for profits), which I find distasteful... it's literally back to back parties. I would like to give the place itself 4 stars cause my son had a blast and he loved the blow up slides. We went their for a super early party and had to sign a waiver form. I found that sooo annoying. You have to create an account with email and password. Just give me a waiver form to sign. I could have done it at home but didnt want to create a username and password. I've been to many other play houses, and dont understand this policy. The staff was great, attentive and friendly. I would probably return for open play as my son enjoys it but would not host a party here... my friends kid's party felt rushed. While we were in the play area a crowd came in and was just crowding the front waiting for us to exit... they also served pizza for this 8.45am party. Which was disgusting. I wouldn't feed it to my dog. I presume no pizza spots are open at that hour and it tasted like they just ordered the pizza the night before and served it without heating. It was hard as rocks. No grease even drips off because it's hardened. No one ate it. Disgusting! AND THAT IS WHY YOU DO NOT HOST 8.45AM kids party amongst many other reasons. read more

Bounce N Play - Climbing up that bounce slide - Party & Event Planning Near Me - Astoria, New York

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So just celebrated my sons 3rd bday. My wife did an excellent job selecting Bounce and Play. The facilities are very clean. Brand new place. The staff working there was very professional, hands on and attentive with everything. At no point did my wife and I feel rushed or pressured. The staff was in complete control and handled all the kids well. Good mix of activities, play time, and food. The time periods for all 3 were perfect. Not too long, not too short. Everybody loved the 6 foot hero! Each foot serves 4 people. Ordered 4 pies. We had about 26 kids and 40 adults. The Kids enjoyed the pizza and cake. Every one had a great time They even provided a wagon to bring to the car with all the gifts. Usually at these parties I feel a little stressed but the staff at Bounce n Play took care of everything perfectly. I actually had fun! Attention Parents: Plan your next party at Bounce and Play read more

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We just had our three-year-old's birthday party here and we all had a great time. The kids were free to play with all the obstacle courses, bounce areas, and slides plus had unlimited access to the Tagata ride. The adults were allowed on pretty much everything, too. We ordered two catering appetizers for the adults since it was a 10am party (veggie platter and puff pastries) and everyone liked them! The kids, of course, enjoyed their pizza which was ordered from a local Astoria shop. On top of this, the two event managers they assigned to our party were fantastic. Easy to work with, very warm and welcoming, and they were great with the kids. Would definitely recommend this place for birthday parties where you don't want to have to lift a finger. Great experience. read more

Just had my daughters birthday here! I don't usually leave reviews but the attention and service that was provided was just amazing. The girls that work there and manager go out of their way for the birthday baby and parents. I did the 2 hour party, me and my wife just had to pick a package, date and theme everything was great. My wife was really worried about the themed decorations but they are the actual licensed products so no cheap knock offs. We wanted to do bluey but my daughter wanted a butterfly theme and it was perfectly executed. Tissues plates balloons cake table cloth butterfly's everywhere. The girls that are the party pros really engaged all the kids. There was no doubt it was a party it wasn't at all a just play open play regular day. Glitter tattoos the parachute dancing even the music was great they took off the lights and had laser lights! Awesomeness they placed my daughter in the spot light and really made this birthday one our family and friends will remember. This is definitely happening for my son in august. Definitely feel like I got my moneys worth. Thanks to the team and manager Debbie. All these kids are just all smiles! read more

Bounce N Play - Bounce n play daughters butterfly themed bday party! - Party & Event Planning Near Me - Astoria, New York

On December 22 2023, my niece had a birthday party at this location. The entire staff was AMAZING!!! They were friendly, professional, clean and kind. I hope I get all their names right, as it's been a few weeks since the party, but here goes. Thank you again for your service Devi, Antonia, and Janessa. Keep up the great work. We will be booking again in the future. read more

Ok five stars for the people that work here but really 1 star for the fun aspect. The employees here are fantastic. They try, they try really hard in my opinion, but the games and attractions just don't live up to the hype. Since the name of the place is kinda a riff off another well known kids party venue, the concept is similar. Basically you get shuttled from one play/party room to the next and while you are in one room, unbeknownst to you, they are gearing up for another party group to be in the room you were just in and cleaning up the room you will be going to. It's quite frankly really efficient and they are adept at the shuttling concepts here as well. While at the other venue there is more than one play room, here you just get one play room before you are shuttled to a party room with pizza and cake. The rooms elsewhere are also Much larger and allows for greater freedom of movement. Here the rooms are tighter and I kept feeling I was standing in someone's path no matter where I stood. Some of the games and attractions here are kinda outdated. There's a mini ball pit for like 3-4 kids, a mini carousel for like three kids, etc.... I guess they would work for really young kids but it would get old pretty fast. I will end with a comment that the people that work here make a tremendous effort and that's nice to see. So props to them for trying very extra hard to make it work! read more

Wonderful place to spend an afternoon with rambunctious kids. Multiple (*large*) bouncy slides, a bouncy castle, a ball pit, and a multi-story pipe maze. My 4YO cried as we were leaving. Like clockwork, the staff swooped in, asked him what color balloon he wanted to take home with him, and put the perfect cap on the day. Highly recommend. read more

My father loves this place! He brings my son almost everyday. After COVID, they keep the place nice and clean and neat. I wish they had more availability for birthday time slots; but we will keep trying to book there. They make my kids happy. We wish them well read more

My friends baby celebrated his first birthday here and it was okay overall experience. The place is not so big and I don't think this place is appopriate for one year old kids. Infant and kids doesn't really enjoy this type of set up because the toys are for bigger kids. They have the big slides and some other stuff. The place is not so clean and the bathroom is so small. I'm not recommending this place till your kids is atleast 2 yo and above. Not my type of place for birthday party. read more

Came for a friend's daughter's birthday and thought the team here did a great job putting together an efficient yet fun event for the kiddos. Firstly the play area has a section for the youngr kiddos and a separate section for older kiddos (and adults), including adult friendly giant inflatable slides. The area is shoes-free and kept in a pretty clean state relatively speaking. The staff also led some special games like limbo. After about an hour of free play time, everyone is herded into a separate room for the food/party. The staff here run a tight ship- food/drinks/balloons/decor are set up, kids are served, HBD is sung, cake is eaten, party favors handed out, and everyone is herded out. Couldnt really ask for more at a toddler bday! read more

Stop by this spot with my little girl, From the giant inflatable slides to the bouncy house she loved it all. The spot was up to date, everything was clean & in working order. Big open space for your kids to go nuts, the staff was inviting & friendly. There is a separate section for birthday parties. The extremely sad arcade area, consist of 1 arcade machine 4 tokens, Air Hockey 4 tokens & a Mini Merry Go Round 2 Tokens. Didn't matter to us, because we were here to Bounce & Slide. I actually went on the big slide with my daughter & to my surprise it was faster then what I expected, I almost flew off of it! This is a good spot just to hang with your child & have that play time in a safe controlled environment. FYI: Make sure you & your kids have socks on, it's a requirement for the play area. read more

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My daughter had a party here didn't get a chance to eat nobody has they gave her burnt pizza chips and soda and refuse to give a refund of any sort said the pizza wasn't burnt and cooperation refuse to get in contact with me and had dollar tree juice and chips I paid $1000 dollars for my daughter party read more

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We threw our son's fourth birthday party at Bounce N Play & I think it was a great place for it. There's a lot of fun things for kids to do there. Slides, bounce house, ball pit, rides, arcade games & more. My son had a blast & I did too! Staff was friendly & helpful. Would highly recommend. read more

Clean, spacious and enough activities to keep a toddler occupied happily for at least 2 hrs. The bounce house itself is fun, and the slides are very cool. There's a play kitchen, a carousel ($) and a bunch of plastic houses and apparatuses for kids to roam around. The music is super loud and could be toned down. There is a bathroom with changing table and plenty of hand sanitizer. Love their no shoe policy. read more

Bounce N Play - Party & Event Planning Near Me - Astoria, New York

Came here over the weekend for a friends party & I loved everything about it! The place it self is so cute! They have a small jungle gym, 2 very big slides, some arcade games to buy tokens for, a huge jump house & a small area for the smaller kids! They also have rick climbing and some electric ride as well! The best part is that they allow the parent to go in with their kids to all parts! So we end up having as much fun as the kids them selfs! The staff was beyond nice and helpful! I'll definitely be coming back without a doubt! read more

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Came to this place for my nephews birthday. Great spot to celebrate a quick bday party for the little ones. The first hour was free play, they had staff that supervised the children if needed. But honestly, adults are allowed to play too so I went up and down the slide several times. Pretty great! The place is very clean and the staff are great with the kids - they played limbo and sang happy birthday. The next hour was pizza and cake time - more singing of the happy birthday. Great place to host a kid party! read more

Bounce N Play - Happy one year Andrew! - Party & Event Planning Near Me - Astoria, New York

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I loved the service here ! the girls are so amazing at what they do . Everyone here was very Diligent and anything I asked for was given to me on the spot ! Book your kids parties here . My son Tommy had the best time. The decorations were immaculate and I couldn't have asked for better. read more

I had my daughters 4th party here last night and it was phenomenal!!! The venue was clean and spacious. The staff was so hands on with the kids activities. It was a my little pony theme and they actually had a my little pony character. The party bags where awesome and so was the cotton candy. It was amazing my daughter had a blast. Will be back very, very soon!!! read more

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Fun place for kids. I brought my nephew and niece. Its not too big but not small. There is alot of things to do like slide, bounce house, little tikes toys. Its also nice that there is enough people that come here so it isn't so boring for them either read more

Bounce N Play - Giant slide - Party & Event Planning Near Me - Astoria, New York

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I could not have been more pleased with how my daughters birthday party turned out! I worked with Christine to plan and book my daughters party. She was very accommodating and gave great suggestions without being pushy. My daughter loves Elmo and she made sure that my theme of "Sesame Street " was carried out perfectly. I paid to have "Elmo" at my daughters party but the fact that this was an option was well worth it just to see the look on her face!! When it came time to make the final payment for the party, Christine made sure everything was well organized so that all we had to do was show up. I also liked that Bounce N Play offered private parties and had guidelines for protection from Covid including temperature checks at the door and hand sanitizer readily accessible. All the staff wore masks (as did we) I was glad to see they take COVID precautions seriously to protect the guests and staff. On the day of the party, my daughter had THE BEST time! The Bounce N Play staff were so friendly. From the front door to the young ladies who supervised our party everyone was so nice! I could not have asked for a better turn-out and I feel like I made the right choice in choosing this business. Thank you Christine and everyone at BOUNCE N PLAY! read more

Today I took my two kiddos to play indoors for the first time since the world shut down a little over a year ago and it was absolutely worth it!!! The owners were amazing, caring, and truly have a fantastic setup with this play space. I cannot say enough about how safe I felt, how clean everything looked, and how much fun my family had during Open Play. I am grateful for this experience and can't wait to come back again very soon!!! read more

I did my two kids' birthday parties (age 3 and 5) here this year in January and March. From inquiry - booking - party, throughout the process, the staff was efficient, friendly, and helpful. I ordered pizza, and salad from their menu, and also ordered cake from them. The cake (awesome!), and pizza, drinks were good. The ceasar salad was fine. The potato salad was not good - still edible, but I've had better. I've also had their spaghettie meatball, greek salad, and pastry puffs when I got invited to my friend's kid's party, and those were all great. The party was SUPER fun for the kids and some adults too! The staff was so friendly and they helped with any little questions and things I had during the party. For my 3 year old's party, we only had 9 kids, so the staff threw in some extra things for us which we didn't pay for - face painting and cotton candy! I also asked them to not do some of the stuff like parachute play etc. (which actually worked really well for my 5 year old) because my younger one gets scared easily, and they were totally flexible and let the kids play more and did limbo longer. After I did my party in January, three of our friends did their parties here because their kids had so much fun at my party. We are so happy to have found this gem, and would do bday parties here in the future for sure. read more

Looking to take baby girl out to get some air and play around a bit. Bounce N Play popped up on the radar and so we went. Service: the staff is pleasant and helpful. No real complaints there. Decor: there are 2 sections. 1 for the smaller kids which has a mini-merry-go-round, 2 ball pits, a little crawl through tunnel and a little slide. The other is for the bigger kids that need a little more room so in there section are 2 huge slides, a bouncy house, and one of those all over the place tunnel thingys. They also have some arcade games and air hockey to play in case the adults need something to do while their kids go off and run a muck. Price: 2 hours of free play for $15...probably won't get much better then that. Now for why it has 2 stars from me: - i don't think there's any ventilation in there. It's like a thick humidity in the air that hits you as soon as you walk in the door. So a packed house and chasing around a 16 month old in that heat isn't fun. - the majority of the venue is carpeted. That plus that humidity in the air and you have yourself one skeevy feeling carpet! - because of the carpet, Bounce asks that you take your shoes off if you're going to be on the carpet. Do you think everyone is abiding by that simple request? NOPE! Doesn't seem like the staff is even serious about enforcing that rule either. Made mention to one of the staff members on the way out that there were some parents wearing there shoes in areas where kids were playing and putting there feet up on some of the activity spaces (yes we tattled)...all the staff said in return was, "OMG!" Didn't speak to the parents, didn't make an announcement...nothing. - the cleanliness of Bounce is kinda sketchy. Aside from the carpet (which was a huge issue for me), there was water all over the non-carpeted floor that seemed to be there for longer then it needed to be. Some of the balls in the ball pit had some foreign substance on it (maybe old gum...maybe something worse). - this place can/will fill up. And seating for those who don't wish to go into the activity areas is scarce! So, you have adults (with their outside shoes on) spilling into the activity areas for the kids because they're looking for a place to sit. My wife and I had to ask a couple to break up their little cuddle session and move so that our daughter could play on the slide. SMH. Bounce N Play is a great concept and probably very beneficial to families with kids that live in the neighborhood. As for me, due to the items listed above, I don't see myself coming back anytime soon. read more

I had an amazing time with my family. At the bringing we were the only ones there which was great. As time progress it got very busy but it was still suitable and convenient. Everyone was welcoming and organized. I can't wait to go back. read more

I had my daughter 3rd birthday party there some years ago and now it was my son turn to turn 3 and I must say I was sooooo disappointed service was trash. Paid more got less and overall thank god we took him away to DR to make up for the awful time. 2 stars because they at least like the cake ...thank goodness I have no more children read more

I would give it 5 stars but the air there isn't great? the staff was nice but kinda just there but none rude. there's enough little carts for toddlers around to share! 2 different rooms to bounce around in and the 1 big slide was awesome! But for the 30mins we were there it was mostly the slide my 23 month old wanted~ read more

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if I could give this place a 0 I would. The host had horrible customer service. There was a few arcade games but if there was an option to play two player the other side didn't work. There was no place to hang up coats. The face painting was not worth the price, very amateur drawing, nothing like the pictures presented. not worth the money. the character only came out for 5 mins which was Elsa and Elsa was not interactive at all. when playing limbo the character didn't even bend down to get it lower to the ground. we had an autistic guest who is non verbal. Even though he was accompanied by his mom and younger brother he ran back into the ball pit with his shoes on and the Host was screaming at him very disrespectfully not taking the time to realize he has a disability. The pizza was cold and nasty. The apple juice was nasty and watered down. The host announced cotton candy but not stating party was over and it was a parting gift to take out the door. In the mist of kids eating the cotton candy they started to clean up the table cloths while kids were still eating. When we was leaving a chair was holding the door open for us which is a fire hazard and fall hazard in which a pregnant guest almost fell not being able to see pass her stomach. As the party was going on the host was also very loudly talking about us the guest. Overall horrible experience and would never recommend read more

WORST CUSTOMER SERVICE!! I originally booked my daughters' party for March 20th. A week before if when everything shut down. My guest did NOT feel safe going to the party so I called to cancel and get a refund. They deny my request and moved my party to May 27th because they thought everything was going to blow over. I don't want a credit. I want my money back. Things will not go back to normal anytime soon. I begged and begged. There should be an exception because of the WORLD PANDEMIC. I call, no answer. I e-mail, no reply back. Bounce N' Play obviously DOES NOT care for their customers. Don't book your party here. read more

My friend celebrated her twins bday party a few weeks ago. I took my niece and she had a blast. You have to sign a waiver online before you get there. Not sure if they actually checked but i was confused as why I had to create an account online. The party started at 3pm and I knew there would be a time limit of how long the kids get to bounce around so I made sure to get there on time. About an hour later we were rushed into the party room & I saw another other party rushing into the bounce area. The party room had pizza 6 foot sammich and cake. The room was pretty big and a lot of space. They made some cotton candy, we sung happy bday and party over. My niece and I had a great time bouncing around but I felt it was so rushed. She even wanted more play time but u guess what kid doesn't right? read more

We just did our son's 5th birthday party. The staff is great and friendly. We booked for 40ppl, but 50 actually came for our 3hrs party. My complaint is that you still get charged for each additional person. I would still recommend this venue, the kids had a blast. It's private, so parents can feel at ease that kids can truly be safe. read more

Visited today and it was empty which isn't always a bad thing ;). It's a nice open space and music playing on the loud speaker. I was surprised to see a ball pit as many places don't really have them anymore. It's clean but many of the hard to reach places are dusty. There is only 1 small bathroom but it has a changing table and when we went only 1 person working. Everyone that enters has to fill out a waiver but you can do it online in advance. read more

Bounce N Play - Party & Event Planning Near Me - Astoria, New York