I've been shopping at Tandy Wear for many, many years and have always loved the store, the style,…read moreand the quality of clothing. I've also known the owner for years - she is a kind, respectable person who truly cares about her customers. However, over the past year or two, I've noticed a decline in customer service. There are a few sales associates whose approach often makes shopping uncomfortable. They seem eager to help younger women or those who fit the mold of a certain aesthetic, but if you don't, the experience changes. Instead of showing flattering pieces that could accentuate your positives, they tend to pull oversized items - with more of an appeasing "let's cover you up" attitude rather than talking to you positively about what could look good on you. Even when I share my preferences and typical size, I'm often presented with clothing that feels mismatched to what I've expressed I like. At this point, it feels less like a mistake and more like inexperience or a lack of understanding of how to style different body types. Additionally, hiring only sales staff who look and act "trendy" misses the mark when it comes to connecting with the broader demographic of women who should be embraced and celebrated as valued customers. It's too bad, because the clothes themselves are cute - but the experience has become so unpleasant that I will be taking this place off my list of places to shop.

Coming back again !!! Best local boutique !! Omg I just…read moresearched tandy girl and I couldn't find it We came to tandy wear after seeing the hamptons insta posts ! My mom and I came to find a bridal shower outfit ! The woman working was super helpful and guided us across the street to tandy girl We came a little before they closed but we're so helpful and I found my outfit !! Cutest jump suit In my head I believed tandy girl was geared mostly to tweens and teenagers but it's for young adults as well , I wanted to buy everything in the store. They even had a Barbie section and my inner younger self was squeeling The decor is beautiful. I of course took photos of everything !! Posting the dress I wanted however it was the last one and too small :/

Deanna and Carol and Nicki were extremely helpful, sweet, kind and honest! I had been searching…read morefor a mother of the groom dress and Carol selected a dress I would not have chosen to try on off the rack. It wowed everyone in the room and I loved it! When I decided to buy it on another trip back to the store to get measured, I tried on another dress and nothing compared to this royal blue halter style dress with a jewel neckline. It truly was stunning and Deanna and Nicki agreed when I asked for their opinion. Their faces said it all and they made the whole process seamless and fun!

I walked in no geeting no help stayed a while ro see if anyone would address me. Haha nothing. The…read moreplace is small all the dresses are bunched up on top of each other.

just got my tacos, not what I wanted. HORRIBLE service and you can have the food. It was busy, but…read moretook 20 minutes to get 3 tacos. somehow the chimmichanga i wanted at the same price was not an option. NEVER going back. 0 stars- i didn't get sick so maybe 1 star

Like this store. Some of the employees are so welcoming and friendly, while others are extremely…read morealoof. Recently I made an online order for in-store pick up. I wasn't getting any confirmation of order readiness so I called the store and they said they have no time to get around to it. They were exceptionally rude. I ended up not even bothering to pick up what was available once the order was processed since most of the items were out of stock by the time they got around to filling the order. Otherwise, I like the clothes. You have to be familiar with their fabrics and textiles. Some things wear better than others.

This is by far the best thrift store. Everything is high quality and the prices are super cheap…read morewhile the clothing is heavily vetted. Do not get fooled by the low score from people that are mad Plato's Closet won't by their dusty junk.

Plato's Closet is very selective on what they select to "buy" from you if you are attempting to…read moresell your clothes. Definitely recommend looking at their instagram or Facebook page on what they are looking for in that current season. Example- they won't take dresses in the winter. You can only bring clothes in bins, reusable bags or laundry baskets. Do not bring it in garbage bags they will not accept it. You can drop off your clothes and show your driver's license and they will text you when they are done "buying." When you return, you can see what they chose to by and how much they would pay. At that point you can accept or deny it. They do give you a coupon to promote shopping at same day which is appreciated. I do understand as they need to make some profit on the items however I wish I was given more. If you are in the area, you can give it a try but I wouldn't make an extra trip here. I have had better luck selling on other websites.

My first time in this store today after passing by a million times! I am so glad I finally stopped…read morein. They have a very nice assortment of clothes ranging from cozy hang out at home to dress up for date night. Thoughtfully chosen pieces line the shop. I ended up with 2 great sweaters just in time for the cooler weather. Will definitely add this to my regular shopping lineup moving forward. The woman behind the counter was lovely and mentioned that the store is meant to cater to all types of women and I really love that.

I absolutely love this boutique! It has the cutest clothing and accessories! I always get so many…read morecompliments! The ladies that work there are always there to help and pull items out for me to try on while I shop!! It's a must see in smithtown !!

Consistently beautiful store with lovely merchandise and excellent customer service provided by…read moreMarissa and Sophia.

This is my favorite location of The Loft. The staff is extremely helpful…read moreand friendly. They go out of their way to ask you if you need help or take clothes that you already picked out and put the in a room for you to try on. I usually look for Doreen or Donna for help but there are other staff members that are just as accommodating.

Super cute clothing at affordable prices . Owner is so sweet and the girls working are super…read morehelpful and nice

Cute small store, only issues is that it is a little expensive but they offer great sales!…read moreEmployers are nice and helpful.

Warm, welcoming place for women of all suizes and shapes to find a beautiful dress, casual wear,…read morejogging suits etc. They also have other items for accessories. She gave me a COFFEE from their coffee bar. This gal was so uplifting, positive, happy, helpful and genuinely a nice business owner. Parking ample, well lit, good pricing and they put the outfit on apicture on the hanger! Its awesome to actually see what the shirt, pants, dress, etc look like ona person. What a sales approach ! A! Close to LIE, Northern state, Jericho, 25A and A MUST GIRLS TRIP VISIT ! They also do local fundraising.

This store is terrible. The staff is rude and most of the clothing they sell has a strange smell…read moreeven after I washed it. I wish I could return it but it has already been washed so I guess I'm stuck. I definitely recommend trying another boutique, there are so many on Long Island, this one is not even close to decent.

As a very good customer at this boutique I have to say, today I experienced very poor customer…read moreservice from the owner herself. She had the chance to do the right thing, and instead treated me with a condescending attitude. I will not be returning.