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    Journeys

    5.0 (1 review)
    Closed 9:00 am - 9:00 pm

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    10 months ago

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    DSW Designer Shoe Warehouse - DSW Kids beyond back to school selections

    DSW Designer Shoe Warehouse

    3.6(9 reviews)
    4.8 mi
    $$

    I dropped by DSW Designer Warehouse in Canton Township. They are located on the busy thoroughfare…read moreon Ford Road where you can stores, restaurants and shops for everyone. DSW is my go to spot for a special pair of shoes for my granddaughter or myself. The kids selection is amazing and they even carry Stride Rite brand. The adult and kids clearance section in the back of the store is well worth a look see for a great discount. The service is always good! I like to stop in weekly to a nearby DSW to donate an old pair of shoes to apply toward my DSW reward points. They add up quickly for dollars off of my purchases. Check out their Soles4Soul program. Try it. Seeing is believing! Tip: Download the DSW app to become a rewards member.

    Weird vibes when I brought my kids here to get some shoes for my oldest.. They were trash talking…read moreabout their co-worker right in-front of me while checking me out. Then, when I asked about the sale for a couple bags which had sale signs above the bags, she told me they weren't on sale and that there was nothing she could do. I went to the Ann Arbor DSW and the bag was on sale. So, I knew I was correct but didn't cause them any trouble because I'm a good person. Unfortunately, since the terrible customer service and respect for their own co-workers, I will never return. That was my first time at that location. Not very smart of them as their job in retail is ending as these kinds of stores are closing because everyone is shopping online. I would suggest to have better customer service even if you don't like who the customers are because we are paying customers that keep you having a job!

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    DSW Designer Shoe Warehouse - Designer shoes at warehouse prices

    Designer shoes at warehouse prices

    DSW Designer Shoe Warehouse - Clearance adult and kids at the back of the store

    Clearance adult and kids at the back of the store

    DSW Designer Shoe Warehouse - This is perfect for me since I try to wear interesting shoes, most tennis shoes.

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    This is perfect for me since I try to wear interesting shoes, most tennis shoes.

    Famous Footwear

    Famous Footwear

    2.0(4 reviews)
    4.6 mi
    $$

    Return/exchange policy is ridiculous. I purchased 4 pairs of heelys and I had ordered a wrong size…read more So, upon delivery, I returned it to the local store. On Ford Rd. And she ordered a different size. I was waiting for the delivery before Christmas as it was a gift for my new step granddaughter! I finally called the 800 number and they said that they didn't have the size I was asking for. But they had already sent me a check for 50$ in the mail. I said, I payment was a debit card, can't you just send me a different pair? Nope, it's considered cash. And it's already been sent. So I waited until a few days before Christmas and I called back and they said that they would cancel it and send me a gift card because it might be faster. I received the check a week later. I was told to throw it out. And I did. So now it's after Christmas, I still don't have anything for my granddaughter. Waiting for a gift card that might be here by Easter!

    I was very politely greeted at the door when I entered and was offered assistance. As I was…read morebrowsing I was offered assistance again by another employee. Both very polite and I felt their offer for help was sincere. My wife and I both bought a pair of shoes. When I returned home I realized I had purchased the wrong size and contacted Eric who found the size I needed and had the replacement waiting for me when I walked in. Before I went to "Famous" I was at a large national chain store and searched and waited for 15 minutes to find assistance to buy a $170.00 set of Apple ear buds. I think some people confuse well trained attentive service with "stalking".

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    Famous Footwear
    Famous Footwear
    Famous Footwear

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    Journeys - shoes - Updated May 2026

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