I booked a haircut with Adrianna by mistake on my part; as I thought I booked another stylist. What a happy, happy accident. She was so charming and thorough. She asked me numerous questions about what style I wanted and didn't start until I finished. What she created was a photograph of everything I described and I received THE BEST HAIRCUT OF MY LIFE!!!!! I always say the sign of a good cut is when you can style it the same way as the stylist did the first time you wash your hair. Slight layers and a cut to my collarbone took me 15 minutes to dry and style and my hair looked PERFECT. I recommend Adrianna to anyone who books a haircut as she is a treasure!!!! Thank you Andrianna. read more

OK, how do I put this delicately? I didn't have an awful experience, and i would go back. The spa itself was nice and clean. The front desk staff was very welcoming when I entered. My technician was pretty much on time. So, you may be wondering why the three stars? Well, I'll break it down for you. When I was taken back to the room for my appointment, the person that was doing my service SEEMED very knowledgeable. I was getting eyebrow lamination, getting my eyebrows dyed, getting my lashes lifted and also dyed. Everything seemed to be going well during the services, but that all ended when she was done and handed me the mirror. I couldn't believe what I was seeing. My eyebrows looked CRAZY! I was in shock, they were HUGE and black. Theres NO way she thought they looked remotely good. She did tell me that they would calm down after a few days, that they just looked like that because I just had them colored. Mind you, I have black hair, so they shouldn't have looked that crazy. I mean, they took on a life of their own. A few days passed and they still looked like they were about to jump off my face. I saw my sister about a week after I got them done and she said... WHAT HAPPENED TO YOUR EYEBROWS?!?!? I was like... its good to see you too. I mean the brows were very noticeable. Its been awhile now, and they aren't like they used to be. Thank goodness, but it did take awhile. She also didnt do a very good job shaping them, and I noticed some of my brow looked like it had a small chunk out if it. That part is still growing back in. I also dont know what's happening, but some of my brow hairs are LONG. I don't know how that happened, maybe its just a sign of aging, but I do wish that she would have trimmed them and gave me some kind of shape to them. Needless to say, my brow experience wasn't the best. My eyelashes on the other hand looked great! I loved them. I'd go back for my eyelashes again, but I'll leave my brow work to someone else. When I was leaving and went up to pay, they rang me up. I noticed that there wasnt a spot to leave a tip. I asked them and they said that they were a no tip spa. I wasnt mad about that at all. So my experience wasn't the best, but I think that it wasn't super bad either. read more

Alea did a fantastic job on my cut and I left with beautiful curls! She's very friendly and listened to what I wanted without taking off too much length. Love the little extra the spa does with the hand massage at the shampoo station, makes it feel very luxurious. read more

I've been coming to Josephine's for years to see Jae for cut/style and partial highlights. Always a top notch experience! I highly recommend making a reservation for your service so you can ensure it is a smooth experience. When you enter, the hostesses greet you and offer you a drink (water, wine, tea, etc.). The color bar area is spacious and there are dryers when needed. The shampoo area is in the corner and kept dark, which I like because it feels like a mini nap time. The staff is so kind too, they offer aromatherapy and hand massages too while being shampooed. I also like that they have a solid computing system so the staff can see my color and toner too, not just my stylist. Highly recommend! read more

My Stylist, Andrea, did an incredible job with Balayage!!!! She knew exactly how to accomplish the look that I was going for. She blended the color very seamlessly to create a natural and elevated look. She is also very personable and fun to talk to. read more

If I could, I would give a rating less than 0 stars. I asked my stylist DZ before I started how much full highlights would be, and he said it would be in the $300 range. I told him my budget was about $275 and he agreed to highlight my hair for that price. I went home and the bottom half of my hair was completely untouched and it looked terrible when I put my hair up. We called the salon and talked to the manager, Jonathan, who said our bill was just for a partial highlight. My stylist never mentioned partial highlights - for $275, we believed it would be full highlights, especially since full highlight prices start at $190. Jonathan proceeded to tell us that he charged us only $170 for the color and $90 for toner. We were never given those numbers - we were told when we paid that it was $275 for the highlights and toner for $20. This salon is very misleading and pulls numbers from thin air. I never expected toner to be $90. I would go to a salon where prices are more transparent and provide honest service. read more

I've visited this salon twice--once over a year and a half ago, and again just a few weeks ago--and unfortunately, neither experience was positive. The first time, my stylist was technically skilled but not friendly. This most recent visit was even more disappointing: the stylist wasn't personable or competent. I hadn't had a haircut in over a year due to medical issues that caused hair loss. I had waited until my hair had regrown enough to feel comfortable getting it trimmed--by then, it had grown down to my waist and clearly needed a good, healthy cut. Given the salon's pricing and the reputation they present, I assumed that even a tier 2 stylist would be more than capable of performing a simple cut. Unfortunately, that was not the case. I arrived for my appointment and was told my stylist was running behind. I didn't mind waiting--staff were kind and offered refreshments, and the shampoo process was very relaxing, including a hand massage with oils. But once the haircut began, everything felt rushed. The stylist barely asked me what I wanted. I asked for 3-4 inches off to remove dead ends and a few face-framing pieces. Instead of detangling my hair gently, she ripped through it from top to bottom--something that caused more knots and damage. For context, I have straight, fine, thin hair that's normally easy to manage. She didn't even fully brush out my hair before cutting it. Because she was being rushed by her coworkers to move on to her next appointment, she handed me off to someone else for the blow dry--without even checking if the haircut was even. I had paid for a cut and style, so I asked for a blowout, but was told it was too late because they had already started drying it. She ended up curling it instead. To make matters worse, when I went to pay, I was charged an extra $20 simply because my hair was long--something I wasn't informed about ahead of time. Nowhere on the website was this policy mentioned. And honestly, if you charge extra for long haircuts, just be upfront about it. Most people go in for a haircut because their hair is long and needs trimming. When I got home, I noticed that even though my hair had been curled, it already looked uneven in spots. The next day, after it straightened out, I could clearly see it was very uneven. I called the salon, and while they did offer to fix it, they would only allow the original stylist to do so--not someone else. That felt incredibly awkward, for both me and the stylist. I went back for the fix, but unfortunately, it didn't improve things. Some parts looked slightly better, but others were even worse. She clearly did not know how to do face-framing layers--my bangs are now completely butchered. Some sections farther from my face are short, while closer pieces are oddly long--it's uneven and backwards. It was clear neither of us wanted to be there. I felt uncomfortable, and the stylist seemed annoyed too. Overall, it was not a good experience, and I definitely won't be returning. read more

First time here and the service was outstanding!! The vibe inside was very relaxing and welcoming. Andrea did an amazing job, absolutely loved my new hair style. Would book again, definitely recommend if you're looking to treat yourself. :) read more

Josephine's Salons And Spas - Eldridge - Hair Salons Near Me - Houston, Texas

Holly is amazing! She did an incredible job on cutting my hair! But before she cut it an entire team gave me a hand massage, head massage, shampoo and deep conditioner! Then I was shocked that this is a no tipping facility! The value is unbelievable! read more

Another amazing experience at Josephine's! Came in last minute for a shampoo/cut/style and they were able to squeeze me in! The shampooing is probably one of my most favorite parts. The lady who shampooed and washed my hair gave me the most wonderful scalp massage. I also loved the aromatherapy hand massage too. Michelle did an amazing job listening to my needs and cutting and styling my hair. She was so attentive and friendly! I can't wait to book my next appointment with her. Thank you!! read more

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Josephine's is awesome and Janet has my full trust to work her magic with my hair! From shampoo to hand massages, the shampoo staff is very attentive! Only place I recommend to my friends and family! read more

Saw a promotion for highlights in my email and decided to use the opportunity to come out of quarantine (yayy vaccine!) to finally get some much needed basic care. Had full highlights done by Joselinne who did a phenomenal job (especially considering that I had a solid 6+" of highlights grown out and my hair looked like a trainwreck to begin with). She did a really great job of blending my natural color, and grown out color with the new highlights. Toner was an extra $50 in addition to the highlighting (which she was upfront about from the beginning), and overall I think the price was really affordable compared to surrounding salons. The only reason I'm not giving 5 stars is because I got home and looked in different lighting I noticed that my highlights and grown out roots were a bit more ash than the rest of my hair (which is honey/golden blonde). I think a different color toner would have probably been a better match. I'm sure she would have re-done if I asked, but I live in med center and went to the Eldridge salon which is 30minutes away and didn't want to drive all the way back. It still looks pretty good and without putting my hair side-by-side (as in photo) I'm probably the only one who will notice. I'll definitely return :) read more

Josephine's Salons And Spas - Eldridge - Before / after (highlights and toner only, no cut) - Hair Salons Near Me - Houston, Texas

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I've been to this location twice, first for just a blowout and the other for balayage and trim. At my first visit for a blowout, I asked about pricing for balayage/trim/style and she told me about each service and with her artistic rating the total would be about $270. I thought that was a great price and much closer than my regular salon so I went ahead and booked it for the following week. Fast forward to the balayage appointment and the service itself was fine, the stylist was very nice and my color looked great. My stylist ran into a scheduling conflict and didn't have time to dry/style my hair so she found someone else to do it. The other person wasn't doing that great of a job but oh well. Then the other person said it was time to for her to go home and literally stopped doing my hair to find another person just to curl it! This went on for about 10 minutes trying to ask others if they could do it. I felt so uncomfortable and weird, I've never experienced anything like it. Finally the original stylist comes back to curl and she did a great job. I'm walked to the front and at checkout I'm told that for today my services would be $390!!!!!! That's $120 more than I was quoted. And look, I understand things happen and it might be +/- $50... I think that's fair wiggle room. I was so stunned I paid and asked for the receipt to be emailed to me. I called the salon and spoke with the manager Danielle who acted like it was no big deal and didn't offer anything other than they charge for balayage, color separately, and toner separately so all together it's $390. If your price is $390 just say so in the initial quotation. I was sitting in the chair and the stylist could see/feel my hair so I don't think there should've been additional fees. Or at least tell me the price difference as we are going along so that I'm prepared. Anyways, I won't be back and would absolutely not recommend it based on the pricing and professionalism alone. read more

Josephine's Salons And Spas - Eldridge - Items priced out seperately - Hair Salons Near Me - Houston, Texas

Elena was amazing! I had a facial with her on Wednesday and it was incredible. She did a very thorough job and my skin felt very soft, smooth and moisturized after I left. Best facial I have ever had! Will be recommending her to my friends and family. read more

Svetlana is amazing! She did my hair today and gave me exactly what I wanted. She made sure that she kept my hair length as I wanted and was very attentive to my preferences. I am 100% going to back!! read more

Jae is the absolute best! He is great with my you g sons but I just love how I feel every time I leave the salon. This was a 3 inch cut, toner and styling. read more

I've been going to Michelle for over 10 yrs! She is the best for color and cut for long hair. It's absolute perfection every time! read more

Josephine's Salons And Spas - Eldridge - Highlights & cut - Hair Salons Near Me - Houston, Texas

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Had my hair done today by Kamarin. She's fabulous and gave me exactly what I asked for.

My schedule's been hectic with little time for maintenance, but I made time to visit Josephine's today and it was a delight! I dozed off during the shampoo and hand massage and loved the relaxation oil to start. Next up, DZ... He was brilliant and the conversation was lovely. The cut, blow dry and style was gorgeous! The salon was lovely and staff were engaging. Thank you for looking after me, DZ and team! It was a charming visit on all regards. read more

I started coming here for haircuts and style as I was referred to by a coworker, and Josephine's has for sure found a regular in me! Their online booking system is so convenient and easy, and you can pay once you book. The prices are very reasonable, and hair stylists do an awesome job! Alea and Addy are amazing stylists and so wonderful with their work! All the staff are professional, attentive to detail, and so friendly. The salon itself is a very pleasant and nice space, it is so clean you can tell the salon has consistent upkeep as they value the appearance. I also do love that this salon is an Aveda salon, as the Aveda products they use smell so lovely and keep my hair so healthy. I always come out of Josephine's feeling happy and ready to rock my new do! read more

Such a relaxing experience. Thank you Kayla for my beautiful haircut and Andrea for my daughter's haircut. We both really needed to feel this pretty. Thank you! read more

Josephine's Salons And Spas - Eldridge - Mom and daughter pampered day. - Hair Salons Near Me - Houston, Texas

I wish i could post a negative value. Said to leave hair long and to style it. They cut it way too short and didn't style it then said they had noone to blow dry it. I had to leave with my once beautiful long hair chopped, not styled and not blow dried. This place sucks. read more

Friendly and warm staff, great parking, clean. I saw Patricia and she saved my hair I love my new color. The cut was a disastrous rescue job that she made look amazing with great shape and body - ensuring I saw the cut BEFORE she put waves in (no hiding a nasty cut with a snazzy blow dry here ). She was also twice as fast and very reasonably priced compared to my last cut and color. I love the wash chairs, they are so comfortable and also the hand massage while your hair processes. The rest of staff aside from Patricia were also lovely - I got a vibe there were plenty of return customers and the staff seemed to help each other out which is a good sign of a nice team. I have learnt my lesson - book early and don't cheat on Patricia again read more

Josephine Salon has a nice ambiance and it's clean. Post COVID all safety processes were followed. In addition to it they had a flexible and easy cancellation policy. The front desk was very accommodating with rescheduling appointments. The salon doesn't accept gratuity. Their team is extremely talented and skilled. Skin care services are far superior. Carol knows what kind of facial would work best with my skin. This review will be incomplete without the mention of stylist Jae. He is a magician. Each member of my family get their hair cut from him. Our family stylist. Besides providing with the excellent hair services, Jae can share good tips on travel and best food. Sometimes I wish I could make my appointments with Jae last longer to talk about new events and travel. If you are looking for personalized care and fabulous services, Josephine salon is the place to go. read more

I've been going to Josephine's on Elderidge for about 12 years now, and over time I've sampled 9 or 10 different stylist for haircuts, highlights, lowlights, full color, and color repairs (from my own disastrous experiments out of a box!), and I can honestly say that ALL of the stylists at Josephine's are phenomenal! JAE, however, is like a HAIR MAGICIAN! He's never let me down. We've tried different things to freshen up my look, or tone it down. He's talked me out of potentially bad decisions--backed with good reasoning--and I've never left there feeling disappointed or underwhelmed! He's remarkable with color, efficient with his time; and mine, and he owns his craft. I'd also like to acknowledge "THE VANNESA"! (As Jae calls her!) She's a Shampoo Assistant with MAD SKILLS--and her hands are ALSO MAGICAL! She's a well seasoned MAGICIAN'S ASSISTANT, focused, efficient, and she knows the SECRETS OF THE TONER! She's also very aware of how valuable the quiet time in the chair is for guests--to close their eyes, drift away and relax--while she does whatever they do back there in the washing area. She does my rough dry, very in-tune with her products and styling tools, and never lets me leave looking shabby. She's just delightful! (Did I mention her magical hands!? Best hair wash, scalp massage, head magician-technician in the salon!) Request her the next time you make an appointment! read more

Bella did a great job and was very patient and detail oriented while color correcting my hair. read more

Josephine's Salons And Spas - Eldridge - Hair - Hair Salons Near Me - Houston, Texas

I was extremely disappointed with my haircut, and when I tried to express it to my stylist (who I've gone to several times now), she became very cold and defensive. I had to go to a different salon, where someone else was able to cut it dry and fix it/blend it in less than 30 mins... my stylist at Josephine's could've probably done it in less time... unfortunately she didn't think I was worth that extra time or effort. I have no doubt this is a good salon with some good stylists, but some clearly can't handle a little dissent and think their time is better than yours. Note to management: to avoid client-stylist miscommunication and misunderstandings, I highly recommend you stress the importance of thorough consultations. In the past, this salon has rushed me to get my hair washed right when I checked into my appointment, not even giving me a chance to discuss with my stylist what I want to do/change with my hair. For my last few visits, I felt obligated to schedule an extra 15 min consultation appointment before my actual haircut appointment. A client shouldn't feel like she has to beg and fight for a few extra minutes of her stylist's time. I do see another recent negative review where someone complained about being dragged straight to get her hair washed and hurried through a "consultation." This is totally inappropriate and unacceptable for such an establishment. Even TGF treats their clients better. read more

Love Josephine's!! Staff is great and very causally professional, not stuffy or cold. Have the moves down and go from customer to customer with such joy. Great to see people enjoying what they do! It's a non-gratuity establishment, so though prices might seem a bit high, it really works out. I'm always wondering if my tip is adequate - so no worries there. Lovely people, atmosphere, and my hair looks great!! read more

I loved my experience at this hair salon, the lady Madison was super sweet and she helped me with lots of suggestions for my type of hair, she treated my hair the way I wanted and she even French braided my hair at the end. Super sweet girl. They also accept Apple Pay which is a plus. Definitely recommend the salon for anyone that is trying to meet genuinely sweet and polite people and get their hair done in the best way possible. read more

I loved everything about my experience! DZ is amazing and a real life changer. I've been losing my hair to autoimmune disease and he made it cute and functional for me. Highly recommend!! read more

Josephine's Salons And Spas - Eldridge - Haircuts - Hair Salons Near Me - Houston, Texas

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Abigail is amazing at color, especially blonde/highlights! She blended my grays and at 43 gave me the natural blonde hair I had as a kid! She's methodical and meticulous. And a real sweetheart. Go see her! Also love the complimentary hand massage and aromatherapy during the shampoo. read more

I really love Michelle at Josephine's! She always does an amazing job on my haircut. She's prompt, always knows the latest trends, and is great to work with. I highly recommend her! read more

Came for a 30 minute facial!! Omg the service from the time you enter is great. The salon is nice and clean and organized!!! Change to robe in a well kept and clean restrooms! The lady whom did my facial was extremely nice and pleasant! She told her time and explain the processes and give advice to take care of my skin at home. The spa smelled great . I have already made my next appointment!! I am a 52 years old lady working to keep great looking skin!!! read more

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Easy online booking! Multiple levels of specialties. Great prices. I have been with Isabelle and Andrea and they were both amazing rising artists. They held great conversation. My hair turned out perfect. No complaints. Calming atmosphere. Lemon water, aromatherapy, conditioning treatment with warm towel. read more

I contacted the salon re: my cancellation on the other branch and have to rebook it in Edridge. The manager replied to my email but I guess did not inform her staff. In tge end, they cancelled my appointment in Eldridge. The lady who left a message on my phone was so so rude!!! I will never go back to this salon again! read more

First haircut since the end of 2019! Kudos to #Josephines for amazing service and an awesome cut & style. It was literally a two person job to handle all this hair Also very #covidsafe read more

Josephine's Salons And Spas - Eldridge - Hair Salons Near Me - Houston, Texas

I loved my experience at Josephine's! I was immediately greeted when I walked in and was offered multiple beverages throughout my visit. I had the honor of having Jae complete my balayage. He was very informative and reached the color I wanted in one session! He was so gentle, polite, and personable. He gave me such great tips on how to keep my color and hair healthy and fresh! I highly recommend him. As for the entire salon itself, it is very clean and has a professional yet casual vibe. When washing your hair, they offer hand massages, essential oils, and an amazing hair mask that puts you in such a calming state! I also would like to point out that they keep coloring clients and styling Clients separately so you are not bothered by the sound of the blow dryers and can actually hear your own thoughts. I am very impressed by Josephine's and will definitely be back! On a side note, unlike some salons they do not style your hair after, they only rough dry it which kinda sucks. read more

Josephine's Salons And Spas - Eldridge - Blonde Balayage by Jae - Hair Salons Near Me - Houston, Texas

Update: Danielle, if you truly are apologizing for the way you treated me and spoke to me you have my contact details, feel free to give me a call and "make it right" instead of copy and paste the standard response you give to any negative review. and FYI I loved the services I got, the way YOU spoke to me was is my only complaint. Original review: I came to the salon today Dec the 16th for an 8 am appointment, I arrived 20 minutes late which I take full responsibility for. I was greeted nicely and all was great. Bijou was my stylist which I loved very much. I made the appointment through a phone call. I informed the front desk that I have textured hair and asked if any of the stylist they have is knowledgeable with that my type of hair, and that is how they recommended Bijou for a wash and style. I wasn't told when I checked in that my time is short and I need to reschedule or anything. mid way through my flat iron the manager Daniella Cora came with the worst attitude telling me can you come back to finish your appointment the next customer is here. I told her sorry but I have a celebration at noon that I need to get ready for, so she goes on telling me ok we won't be able to curl your hair only flat and the assistant will do it, I politely said no I am very particular with who does my hair and I like Bijou so far so simply no. then she starts speaking impolitely to me, saying you were late this morning and I am the manager and I am telling you Bijou cant finish your hair, I was so taken back by how she talked to me like a 5 years old being reprimanded for being late and it is all my fault. I understand I was 20 minutes late, and if that was the issue I would gladly reschedule if I was told I dont have enough time not mid way through my service where literally half of my head is done and the other is not. I understand mistakes happened we are all human but what I cant accept is being treated unfailingly and talked down to like that. extremely unacceptable and unprofessional, she kept talking down to me shaking her head and keeps saying I am the manager and Bijou will not finish your hair only her assistant will finish it but her assistant cant do curls as I originally wanted. only flat iron!!!!!!! Apparently they made a mistake booking my textured hair for 45 minutes only while it takes anywhere from 1 hour and 30 minutes to 2 hours. I loved Bijou the stylist and her dedication to hair service quality shows, front desk is super nice too, manager though-Daniella, super impolite, unprofessional and racist. read more

I've been meaning to post a review about this amazing place! I had an idea of what I wanted and showed some pictures to my stylist Janet and she was amazing. She knew exactly what I was leaning towards to and gave me the BEST results. Will be back for sure. read more

Josephine's Salons And Spas - Eldridge - Hair Salons Near Me - Houston, Texas

I LOVE Josephine's Day Spa and Salon! Their booking of appointments is so easy. One can either book online (after creating an account) or call and book an appointment. The furthest out I've ever had to book an appointment is one week. Just one week! They have so many staff members and their service is top notch! Each time I enter JDSS, I'm offered a water infused with fruit - super refreshing! I have never had to wait more than 10 minutes for my appointment (but I'm also rarely late). Each time I've come in, I've done a different service, and they are all super-amazing! The first time I came in, I got a classic manicure and pedicure. And, can I tell you, how I pretty much fell asleep during the pedicure? They have this great rule of "having quiet conversations" and "silencing phones" during services that creates a relaxing ambiance. So lovely. The next time I came in, they were having a few specials, so I had something called "Year of the Lamb." This service included a classic manicure, spa pedicure, hair treatment, and blowout. I was on Cloud 9 when I left! While I was getting my hair treatment, someone stopped by and asked if she massage my hands with soothing oils. Who would say no to that? So, here I am getting my hair/head massage as well as getting my hands massaged, and I still have my blow-out to look forward to! This was the best pampering day I've had in ages. Then, the time after that I came in for a Reflexology massage (I'd never had one before). When I came into their massage area, the space seemed transformed. Soothing music, dim lighting, and a light floral scent surrounded me. I was led to a room and asked to choose my scent of oil. I chose Bergamot. Next, I was asked to keep my top on and ensure the masseuse had access to my legs for the reflexology massage. The massage itself is focused on the legs and feet. If you run or workout, this is awesome for your legs! She also included a neck and shoulder massage. Cloud 9, again! I was led to the post-massage room where there was water and a special herbal tea. I didn't want to leave, but I knew I couldn't stay forever... I have already booked my next appointment for this month! This is my Go-To place for rejuvenation. Also, they don't accept gratuity! This was shocking to me. I had such an amazing time, I wanted to just hand them some money to thank them, but they wouldn't have it. They said they would prefer my patronage over gratuity; so, I will give them my patronage. read more