The whole team at Josephine DTLA deserves a lot of credit. Everyone has been welcoming, professional, responsive, and ready to help with whatever is needed. There is a clear level of care here, and it shows, from the immediate response when calling to schedule an appointment, to discussing what needs to be completed to close the lease. The building is kept impeccable, the common areas are consistently clean, and the amenities (pool, workout room, rooftop, etc.) are always in top-notch condition. It is obvious that the entire staff takes real pride in the property. Fernando especially has been nothing short of exceptional. He was outstanding throughout the leasing process and has continued to be just as helpful after the lease was signed, which I did not have through any of my other tours. He is diligent, timely, knowledgeable, and incredibly reliable. He follows through, stays on top of things, and makes you feel supported the entire way through, not just when you are signing paperwork. That kind of consistency matters, and Fernando absolutely deserves his flowers for it. Josephine DTLA has been a great place to live, and a big part of that is the quality of the team behind it. read more

I've never experienced such a warm welcome to an apartment, and with so much ease of literally everything. Fernando let me know to jump on a floor plan he knew would be perfect for me and helped me get everything set up for my move back to LA. Everyone in the building has been so incredibly nice, including the tenants. Yesterday, I had a few large pieces of furniture delivered and the front desk and both Brandon and Fernando helped load things onto the cart, Fernando even helped get my bed up to my unit which was so insane and kind. Dude is jacked. Looking forward to the rest of my time here, everything so far has been wonderful. read more

As i walk in i always get greeted by a young lady i believe her name was Sindy , amazing service always always cheerful always had a great personality every time i see her gives good vibes she always makes me feel welcome read more

Cindy or Sindy, sorry if I got it wrong, she is amazing, a great receptionist, great service and hospitality. Love it. Good energy.

I toured the one bedroom units with Fernando. He was very welcoming and took time out to show me all the great amenities offered to residents. He paid attention to my requests in terms of unit size and views. Just when I was ready to apply for the second unit he showed me, he informed me that he had another unit that would better meet all of my requirements. He was knowledgeable and worked hard to find the best unit for me. I would recommend Fernando to anyone looking to make Josephine DTLA their new home. read more

I've been looking at new properties to call home, but most didn't seem to have the feeling of a home. Then, I came across Josephine DTLA and I knew it was the feeling of home that I had been longing for. Fernando Millsap was the one that sealed the deal. Fernando was completely and utterly the best at taking the time, answering all my questions, and being such an amazing uplifter when I needed it most. His eloquent way of articulating the expectations, without misleading, but ultimately being able to explain the process, is exactly what I, and most people are looking for when making the right decision on where to call their new home! His essence is like no-other; passionate and pleasant! Brandon M. read more

I toured this complex last month and had to come back to leave a review. Brandon was amazing! He was very attentive to what I was looking for and gave me a great tour. He was able to efficiently answer all my questions and was very professional. As for the building itself, the amenities were great and I loved the decor of the building! I also loved the community and surrounding area and all the events that the leasing consultant showed me. 10/10! read more

Great experience! I was searching for the right place to call home and called The Josephine for a last minute tour. Ja'Corie told me he had a 10:30 appointment already scheduled but if I could make it in by 10AM, he could show me around. The tour was great and he was extreamly knowledgeable about the building and the area. He answered all of my questions and the follow up details he provided was much better compared to any of the other communities I toured. I applied for an apartment and was approved the same day! Ja'Corie spent time answering my various questions over the week leading up to my move in date and provided follow up on each item I inquired about. The process was very smooth from start to finish and I love my new place! Had it not been for Ja'Corie, I would have chosen another place to call home. The view I have makes everything fall right in place. I've also met Paul, Kyle and George on the day of move in and they were all great people and welcomed me as I got settled in. I'd definitely recommend this building to anyone looking in DTLA. Waking distance from Ralph's, Whole Foods and Petco so I have all my needs met! read more

Josephine DTLA - Apartments Near Me - Los Angeles, California

One of the front desk associates (he works the afternoon/evening shift) behaves unprofessionally toward residents. There's a noticeable amount of gossip and personal commentary among staff that doesn't belong in a professional setting, and it creates an uneasy atmosphere for people who just want courtesy and basic respect in the common areas. Management should be more attentive to how staff interact with tenants and represent the building. They should coach employees on professional conduct, rules of engagement, and discrimination awareness to ensure all residents are treated respectfully. I'm choosing to stay anonymous because the environment already feels uncomfortable, and I don't feel safe identifying myself. Tenants deserve a front desk experience that feels safe, respectful, and professional. read more

Visited several apartments in DTLA, most claiming to be luxury apartments. We were underwhelmed with most until we visited Josephine DTLA. The space is great, amenities are perfect, location is wonderful, the staff is amazing and the process are fair. They really care and take pride in keeping everything clean and safe, the parking is as secure as you get in this area, and the neighbors are kind as well. We had the pleasure of meeting with Aaron and I could not be more pleased with such a helpful, welcoming young man! He was informative and made the process go smoothly. While Aaron was off, JaCorie stepped right in and help see us through with a tight timeline. The pictures online don't do the place justice, so if you're looking, it's definitely a place to consider. read more

Although my husband and I ended up not choosing to move in to Josephine, we had a great experience touring. We mainly decided that the floor plan with the pseudo wall for one bedroom wasn't our favorite, but the prices per square foot were very reasonable! Jacorie was a great at answering questions, awesome customer service and showing us around the community. Facilities were well kept, clean, and the team seemed very friendly. read more

Josephine DTLA - Easter egg deals! - Apartments Near Me - Los Angeles, California

Was around the area & decided to stop by, was helped by Brandon. So professional & acknowledgeable. Gave a great tour, was attentive to what I was looking for. Thank you Brandon! read more

I recently toured your complex with Fernando Millisap and I can't say enough great things about the experience. From the moment we met, he was very professional, and incredibly knowledgeable about the property and the surrounding area. What really stood out to me was how Mr. Millisap took the time to listen to what I was looking for...not just checking boxes, but genuinely trying to understand what would make a place feel like home for me. He gave honest insights, and pointed out thoughtful details I might have overlooked. The tour felt relaxed but efficient, and I never felt pressured or rushed. If you're considering this community, I highly recommend asking for Fernando Millisap. His professionalism, friendliness, and attention to detail made the whole experience seamless and enjoyable. read more

Just had a phenomenal tour with Jacorie Smith. Very well informed and a warm personality. Definitely a great tour!

I love that they have events for the residence here. I think Cindy is my favorite. She always makes me laugh when I walk by a concierge.

Absolutely adore Fernando! He was so great and so efficient with my leasing process. We had everything done and processed within 3 days! He was so helpful by sending me videos of the units since I was too far to visit before signing a lease! read more

If I could give this place 10 stars, I would! Aside from the stunning building with great views and beautiful amenities, the standout feature is THE STAFF. From the start, Kaya and Jacorie at the leasing office went above and beyond to ensure everything was perfect. Moving in from out of state, we couldn't tour in person, but they made us feel comfortable and safe, answering all our questions about LA. Upon arrival, we found the place not only amazing but also impeccably clean, with staff cleaning throughout the day. The front desk team is incredibly helpful, even opening doors for us. This building feels like home and fosters a friendly community where everyone you meet in the elevator is kind and happy to live here. We're so grateful for their help and enjoy every day living here. Also, Ralphs, Target, and Whole Foods are just a block away. You can easily ride a scooter to nearby restaurants, the movies, and even the Crypto Arena. This is definitely the place to be! read more

Went to go visit Josephine on a last minute apartment tour and had the pleasure of having Jacorie being my leasing consultant for the day. He showed me several apartments that would fit my price range, all the amenities, and answered any and all questions I had about the building. He was thorough and made sure I left with all my questions answered read more

I had a helpful experience with the Leasing Consultant, Kaya. He was the first person I spoke with upon initial inquiry, and he patiently worked with me throughout the application and move in process. He answered all of my questions and accommodated all of my requests. I'm Looking forward to my experience at Josephine DTLA! read more

I'm writing to give a shoutout to Kaya, one of the leasing agents at Josephine. I toured multiple different 1 bedroom floor plans at Josephine last month, and Kaya was consistently polite, professional, and quick to respond to my emails. He was very knowledgeable about the property and went to great lengths to understand my individual needs and priorities. I would highly recommend checking out the spacious layouts at Josephine, especially if you can get Kaya to give you a tour! read more

We were toured through the property by Jacorie. Jacorie was knowledgeable about the units the amenities and the area around the property. He was patient with our thousand questions. The property is well maintained and the units are nice. If you are touring properties in DTLA be sure to see this one. read more

Josephine DTLA is a gorgeous building. We had a fantastic experience touring the property with Aaron. Aaron is incredibly forthright, positive and professional. Aaron followed up with us and made sure we knew he was available to answer any additional questions. Great building ...great people. read more

Very pleased to move in to this building. Kaya was my leasing agent and he was very professional and thorough during the whole process. From my original walk through of the property, he was very informative and super patient and I didn't feel rushed or pressured to make a decision. The application process was very quick and seamless as well! Now - about the building. It's an excellent location, very walkable close to Whole Foods, Ralph's, Macy's, Crypto Arena/LA Live. I love the layout of my unit and you can't beat the floor to ceiling windows! I would definitely recommend Josephine to anyone that's in search of an apartment in DTLA. read more

My partner and I are moving out of this building after 2 years, and I wanted to leave a review before doing so. Our experience at Josephine has been absolutely wonderful, the only reason we are leaving has nothing to do with the building - we're just moving to a quieter part of DTLA. We are a little sad to be leaving, because after 2 years we have a great relationship with the staff - from management (Julie is amazing and has taken the best care of our needs) and the leasing team, to the front desk and maintenance - to our lovely neighbors. The building is well maintained and I cannot say enough about the units. Modern, with high ceilings and big windows overlooking the city, but by far the best feature is the storage. I was sold the moment I saw the huge walk-in closet in our unit! Management plans resident-only events fairly often; they are always themed and catered, and a really nice way to spend time with your neighbors. There are also lots of EV charging spots to meet the growing demand. Honestly my only note has to do with the dog park on the roof. It's quite small so not much running around to be done, and it always smells. But this is definitely something that can be addressed. Overall, we've had the best experience here. The location is great, close to many walkable restaurants, coffee shops and groceries and the Alamo Drafthouse is right next door. It's a great building and I definitely recommend it. read more

While apartment shopping today, I stopped by this beautiful complex & had a friendly, attentive experience with Jacorie Smith. He went over all my questions and concerns & was very detailed on explaining the environment, requirements for qualification & other safety concerns I had. His hospitality made my shopping experience top tier ! Definitely recommend checking this place out, ask for Jacorie Smith & you'll be in great hands. read more

Jacorie gave an amazing tour! He is so knowledgeable on the building and extremely nice. The building is also beautiful!

What a beautiful building and super kind staff. These guys are first class and it shows. We had a few opportunities to tour the building with Kaya. He was very patient and professional. read more

I toured Josephine yesterday and had the pleasure of meeting with the leasing agent Arron. It is obvious the apartment and its amenities is beautiful, but what made me more wanting to apply for this location was because of Arron. He was outgoing, professional, and most importantly kind. We need more people like Arron. You are not just a "leasing agent", but a kind soul on this Earth. Thank you Arron! Excited to be seeing you around! read more

Shoutout to Kaya who helped me land my dream apartment. He was able to accommodate me on the day even without a scheduled tour, and I ended up signing within the week. Guest parking is a bit of a hassle, but overall, happy with the experience and am looking forward to living in this community. read more

Sky really impressed us with a tour of the Josephine and its amenities. She put in the work to show us apartments we liked and offered us a great deal on a unit with a good amount of square footage, gorgeous views, and a balcony. Ultimately we chose to go with a loft in the Arts District that was more our scene but it was really hard saying no to the killer view and extra space. Concierge and management team seemed nice and they don't allow airbnbs here which I thought was a plus. If you're on the fence, I definitely recommend you check it out in person. read more

Kaya from leasing was great from start to finish! I toured about ten apartment complexes and touring Josephine was the only tour I went on that impressed me. Kaya was professional, knowledgeable and personable during our tour and was very consistent and fast with the follow-up. Julie from leasing was also very helpful and friendly during move-in. The front desk/concierge here are so helpful and professional; much better than the other staff I've dealt with at other properties. So far, so good! read more

Jacorie is one of the best leasing agents I've encountered on my apartment search. He's very descriptive, great humor, he knows his building very well. Unfortunately the pricing was out of my budget. But it was a beautiful building and a all around great experience. read more

I've been here 5 years at this point and thought I'd move for a change of scenery, but after an exhaustive search throughout downtown, wound up staying - overall, the layouts in most of units in this building are just so much better than a lot of the other modern high rise buildings... a non-negotiable for us was a bedroom that can fit a king bed (few of the new construction buildings have bedrooms that can actually accommodate a king bed without the bed being literally the only furniture in the room), and the closets are generous - so many other modern buildings have almost no closet space. The staff here is just-right at this time... the front desk is stable and friendly, there's security, your packages are taken care of, the leasing and management team are really great - available and easy to talk to, and the maintenance staff is really top-notch... I think the longest I've ever waited on a service request has been 2 days - when I was shopping for another place to move I read horror stories about people not being able to even find a manager in their building, or broken things taking a month or more to get fixed, or their cars being broken into or coming home to people in their parking spots... I've never experienced any of those things here. I'd definitely recommend taking a look here if you want to live downtown - on the same block as the grocery store, one block away from a CVS, Whole Foods and cinema - right in the middle of "too sterile" LA Live and "seedy" fun bars downtown, so it's really convenient to whatever you're looking for, in a safer part of downtown. read more

This property is amazing and definitely zen. The leasing staff was incredible and Jacorie was very informative and helped me tour the property and answered all my questions. Finding a peaceful and zen property that is well managed and with great staff is very hard to find in downtown but I can assure you that this property won't disappoint. If there is a leasing agent that you want to work with to find a new place to call home then definitely ask for Jacorie he is Amazing and very attentive to make sure you find a home you will love. read more

Just got off the phone with Jacorie... Very knowledgeable and professional with superb customer service... He answered all of my questions and didn't rush me at all especially knowing that the office closes in under 30 mins. Highly recommend talking to him if you have any questions and or concerns about these apartments... read more

Jacorie smith is a Top tier leasing consultant the best one I've ran into in the LA area very in informative and knowledgeable

Jacorie was kind of enough to take me on an apartment tour on late notice. He was extremely knowledgable and patient during our tour and showed me all the amenities + several different configurations of apartments. I enjoyed speaking with him - he listened to my needs and provided good recommendations. Thanks Jacorie :) read more

Jacorie is a great leasing agent. Super responsive, and helpful. Thank Jacobite for making my leasing experience seamless.

Paul was incredibly kind and professional during my application and move in process. Everyone has been so accommodating. The building is always being cleaned and the 24/7 concierge are very helpful. Everything you need is within 1 block. Such a great location. So happy I chose this building! read more

I recently toured Josephine DTLA and came away thoroughly impressed with the building, cleanliness of the building, spacious floor plans, amenities and a leasing agent, David Ortiz who gave me a memorable tour. From what I can tell, David cares a lot about the building and prospective residents. He took the time to show me every nook and cranny. Thank you David for the amazing tour! read more

Josephine DTLA - Apartments Near Me - Los Angeles, California

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