I recently had a lot of work done on my SUV, which meant I needed a wheel alignment. I found Axis…read moreAuto Repair on Groupon and decided to try them since they were close to home. Honestly, I was skeptical at first as a woman, I've experienced shops overcharging, being dishonest, or doing a mediocre job. From the moment I walked in, Frank greeted me warmly and made me feel welcome. The store and garage were both clean and well-organized, which immediately gave me confidence. He explained each step of the process, the expected timeline, and even offered me coffee. About 45 minutes into the alignment, Frank called me over to let me know that because of the prior work done on my SUV, some issues needed to be fixed before he could properly complete the alignment. Instead of being frustrated about the lost time, he remained kind, professional, and patient the same way he had treated me when I first walked in. The next day, after I had the issues fixed, I brought my car back. Frank completed the alignment, test-drove it himself, and only then handed it back to me. His honesty, respect, and attention to detail really stood out. **Ladies if you're skeptical about bringing your vehicle into a shop, don't be. Frank is a true gentleman. He was not rough, rude, or dismissive in any way. Just like the sign in the shop says: "We do it right." Axis Auto Repair truly lived up to that promise, and I left more than impressed.

Dropped off my vehicle for a full inspection and they recommended me to change all 4 struts. They…read moreinstalled KYB and also found that a wheel bearing was damaged. I asked them to change the wheel bearing and the vehicle runs so much smoother. I'm glad I took my car to Axis Auto Repair. Top quality, great service!

This team on Gessner Ave could be a NASCAR crew pit team. Nobody standing around. Each helping each…read moreother and quickly! Mike, who should be the manager, met me as I got of my car and explained everything in detail. I used a $7 coupon. Got the oil I requested, air filter, tires aired, fluids were all topped off. All for $77.86!! Diego serviced the car. I Will Definitely Be Going Back!!!

I'm not going to lie, I was a little nervous when pulling up to Valvoline Instant Oil Change,…read morebecause this was my first time! I also am weary about other people doing any service to my car because I usually work on it myself and I've had some bad experiences in the past. When I pulled up all I needed was an oil change. I came during a weekday evening and there was nobody in line. The technicians told me to pull up and let me know what oil change services to choose from. (They are a little pricey) However, the technician assisted me and even slid in a discount. The process was hella smooth and fast. 15 mins tops & I was outta there. I watched them do the process from inside my car which was dope to see. All in all they live by their name "Instant Oil Change" though they do charge a little "change". Pull up!

There is no need to call your store manager who never left from what ever he was doing on his…read moretruck. I know because he told me. Went to Valvoline where the service was unbelievable! Used a $7 coupon, got the oil I wanted, air filter, tires aired and fluids topped off. All for $78!! Feel free to read my Valvoline review.

I was lured here because of all the raving reviews I read. While I wanted to give this place 5 star…read morereview my experience was quite the contrary. I was under the impression that the oil change could be completed within 5 mins as many of the other patrons said. However when I got there I wasn't acknowledged until about 5 min in line. Now the guy who greeted was super respectful but then I proceeded to wait well over 20 min, mind you I'm here on my lunch break lead by the idea I'd be taken care off in at least 10 mins. Eventually after waiting 20+ minutes I'm finally seen only to be told they cannot change my oil because my oil is one they do not have..... I'm patient and understanding but please respect potential patrons time. I'd hope that either a greeter can check you in and check if they already have what you need before seeing you and this waiting your time. Now I'll have to take my business elsewhere.

Waiting area was clean, which is a plus. They were quick, prompt and efficient with my oil change…read moreand inspection. They did not try to upsell me on anything. I was actually quite impressed.

RUDE and Unprofessional Service! I went in simply to ask for…read morean estimate on an oil change and politely asked how much it would be along with the expected wait time. The man working told me "$99 to $110," to which I responded, "That's okay, no thank you." His response? "I didn't want to do it anyways." Completely uncalled for, unprofessional, and disrespectful. If this is how potential customers are treated for simply asking a question, I can't imagine the quality of service provided. Won't be returning and definitely don't recommend.

Used for several of my cars. These guys are great. 10/10. I actually moved from the area and still…read morewill make the drive if the dealership is a bit too pricey.

Was lucky to find this place after terrible experience same day with other auto care …read more Very professional and fast service along with affordable value . Thanks for making my day.

Inquired about getting my spark plugs replaced and communication went very well. I ended up setting…read morean appointment and got it replaced through Happy H Karz. Customer service was exceptional. Not once did the rep not try to sell me on anything and was very upfront with me and walk in customers. I Ended up getting a quote for some maintenance on my wife's car that is due coming up and plan on taking it in next week. Good service and honesty is hard to come by nowadays and I'm glad I found it at Happy H Karz.

Alex, the owner, was a pleasure from start to finish. From calling ahead of time and speaking with…read morehim on the phone, to communicating issues with my car, to check out. I liked how other maintenance that needed to be done were presented to me in a clear manner, without feeling pushed. It was estimated the repairs would be done around 2:30pm but called at 1pm that it was finished so not only done in a timely manner but didn't forget to call me (past mechanics have done that to me where all day will go by waiting for a call until I have to call them and it drives me crazy!) Issues were connected to my air conditioner and had a 3.5 hour drive ahead of me; had AC on the whole way and didn't run into the same problems. The repairs were pricey so I can't say I got a good deal or not, as I am unfortunately not knowledgeable on cars, but I felt Alex was trustworthy. Thank you!!!!

great customer service and Mr Victor was very knowledgeable about my car and made sure I got what I…read moreneeded this is a great place to go to get your oil changed

If you don't know it's here, you might miss it. You have to pull in looking like you're going to…read morethe car wash then make a u-turn to get into the lube area. It's decently well marked. I need a synthetic oil change, I saw a sign out front that said it was on sale, hoping to pay around $100. They do have free Wi-Fi and coffee, neither or something I need but it's nice to know they have it. Clean and comfortable waiting area with some candy and even dog treats. On the flip side they're going to try to upsell you their engine oil cleaning for $50. Pass on that one. Express is kind of relative as it took about 30 minutes. It ended up being right at 100, so I guess there was a special. I also got a coupon for a free car wash, but the guy did not really recommend taking my Corvette through it. I have 6 months to use that so I'll give it away to someone else

I had my 10 ply 'work tires' on the rear, and they never checked the door sticker for the correct…read moresize....put on NEXEN tires that wander all over the road. Tried to get the issue resolved but the language barrier of TexMex makes communication inadequate. Not a good store for someone unable to understand broken English

They were responsive to my needs and provided me with a timely estimate. Thank you so much.read more

I have been taking my 2018 Land Rover Discovery to J & T for almost 3 years now and I've never had…read morea bad experience. They take care of everything from initiating the claim with the extended warranty to giving me rides and always deliver on time. Brian and Oscar are amazing! They provide top notch service and keep me updated throughout the process. On one occasion Brian recommended that I take my car to the dealer because the repair was covered under the manufacturer warranty and he was right. If you are looking for a honest mechanic and great service I highly recommend J & T!

JT Automotive did a great job on my Buick Enclave. Fixed the "noise" it was making, changed the…read morebrakes pads, and a few other maintenance needs. Oscar was courteous, explained everything to me and kept me informed throughout the process. Easy drop off pick up as well. Will definitely be using them as long as we live in the Spring Branch area. Plus - free car wash :)