My boyfriend goes here for his teeth cleanings. This is such a clean and fast paced location. I…read moreliked that they greet everyone walking into the door and ask to assist. It's sad to say but after covid, customer service skills turned into common sense. Some of us have it, some of us just don't. This location gives quality service plus excellence T customer service. I will have to visit for myself next time, their schedule seems adequately filled but does offer same day service which is greatly appreciated.

*DON'T TAKE YOUR CHILD HERE IF THEY ARE IN PAIN* First my child has dental insurance, the staff…read morecame back and said he doesn't, so because he was in so much PAIN I paid out of pocket! Once they realized that they didn't verify the insurance information correctly and he did have insurance. They refused service and I quote "The doctor wants to part ways and not do the procedure". This is so ridiculous my son is still in pain, I missed work and he missed school. I'll be filing a complaint with the dental board so that they can open an investigation on this incident. Pic of paid receipt attached (it was refunded).

I have been going to this dentist for several years. Great service! Family oriented, and will go…read morethe extra mile for its patients in an emergency!

Best dentist office in town! I've been attending here all my life to the point where i don't even…read morelive in the area and i still travel an hour to come here. Everyone is so friendly, helpful, and the energy is unmatched. They don't try to rob you dry either.

been going to this practice for over 10 years staff doctors have changed many times for the most…read morepart. Everyone is pretty professional but lately the staff mainly the front office staff has been rude but hygienist do a pretty good the themselves are usually very nice and professiona. it just appears that lately some of the staff is overworked and underpaid short very argumentative.

Great place to ti kids to the dentist. They are able to get the kids relaxed and actually enjoy…read morethe visit to the dentist. Wish I had a kid's dentist this when I was growing up!

June 4, 2026 RE: Complaint Regarding Treatment at Aspen…read moreDental - Hampton, Virginia 1070 W Mercury Bl Hampton Va 23666 I am submitting this complaint regarding my experience with Aspen Dental in Hampton, Virginia, on June 4, 2026. At approximately 8:45 a.m., I received multiple back-to-back telephone calls from an employee identified as Jennifer. I returned the call within approximately ten minutes after listening to her voicemail. During the return call, I politely asked that, going forward, I not be called repeatedly in rapid succession because I am a disabled veteran with a severe service-connected anxiety disorder. I specifically stated that my request was related to my disability and my need to maintain reasonable personal boundaries. Jennifer initially apologized. However, after I made this request, she informed me that my appointment had been cancelled. I arrived at the office shortly thereafter to discuss the matter in person. Jennifer's demeanor remained dismissive and unprofessional. I then spoke with an individual identified as Tammy, who stated she was the office manager. I attempted to explain that my concern was not the request for insurance information itself, but rather the repeated back-to-back calls and the cancellation of my appointment after I disclosed my disability and requested that my boundaries be respected. I felt that my concerns were not taken seriously. Rather than addressing my complaint, I was told that Jennifer had done nothing wrong and that I had been rude to the employee. At no time did I raise my voice, threaten anyone, or refuse to provide information. I simply requested that future communications take my disability into consideration. My appointment was scheduled to address an urgent dental concern. Being told that my appointment was cancelled immediately after disclosing my disability and requesting a reasonable accommodation caused me significant emotional distress. Following the incident, I contacted Aspen Dental Corporate and spoke with Brian L., who documented my complaint. He expressed concern regarding the circumstances and acknowledged that the repeated calls and handling of the situation were problematic. As a 100% disabled veteran with a documented anxiety disorder, I believe my disability-related concerns were disregarded and that I was treated differently after disclosing my disability. Whether intentional or not, the result was that I lost access to a scheduled dental appointment after requesting consideration for a disability-related need. I respectfully request that Aspen Dental conduct a review of this incident, including the recorded telephone call, determine whether company policies were followed, and provide a written response regarding the findings. I also request clarification regarding Aspen Dental's policies concerning disability accommodations and the cancellation of patient appointments under these circumstances. Thank you for your attention to this matter.

Terribly disappointed! The dentist was very pleasant and seemed quite competent but otherwise it…read morewas a bad experience! I didn't completely understand that my first visit would be for an evaluation only! Was under the impression my teeth would be cleaned the same day! Without any discussion about my cleaning I was ushered how to the front to pay up and told I needed a deep cleaning and they couldn't start till I paid $500 which was just a portion of the total cost! It's been a horrible experience!

From the receptionist, to the dental assistant's to the the doctor my experience has been 10/10…read more Can be nerve wracking going to the dentist but they made every part of the process smooth and easy, would recommend this place to anyone I know :)

I was from out of town a little nervous. The staff was very nice and professional over the phone…read moreand in person. The Doctor was very warm and knows his craft which I found reassuring. I would definitely recommend this place and I will follow up with only this Dental place. It is a warm atmosphere and clean too. Thank you fora great experience.

Great service and a caring compassionate staff here at Dental Care of Hampton. I'm so glad I found…read morethem and highly recommend!

My first time back to a dentist in a while and the staff were so nice and easy to work with!…read moreLooking forward to coming back here!

Excellent and friendly dentist office. Each exam room has a TV, neck pillows, blankets, etc to make…read moreall patients feel comfortable. Only small issue was with filing insurance claim, the office overcharged me but is sending a refund.

They are awesome here! The best dental office ever. Prompt and friendly. Great with my child too.read more

I am embarrassed to admit it took me a few years to go to the dentist. I was definitely…read moreintimidated. Once my family switched dental insurances, I knew it was finally time to go. Setting up an appointment was easy breezy since they were so accommodating with my schedule. Their business hours run later than 5PM on Wednesdays, which was perfect for me. The office is very clean and I felt immediately at ease in the sitting area. I actually didn't wait long (which is almost unheard of at any other doctors appointment). My first visit entailed a lot of x-rays. And I mean a lot. Followed by a lengthy health questionnaire. I didn't mind though because I really appreciated the thoroughness. My dental hygienist was sweet and friendly. I believe her name was Nicole. The cleaning was actually enjoyable. I had been dreading it for nothing. It was really a pleasant experience. I look forward to my next cleaning in 6 months with her. Remember, this is coming from someone who was deathly scared of going to the dentist. After my cleaning, I was seen by a dentist named Dr. Novak. I will admit she was a bit intimidating. My consult felt very rushed with her. She pointed out what areas were of concern but didn't want to push anything in particular on me. Then, I was ushered off to the office manager who worked out a treatment plan with me. I also scheduled my appointments for my root canal and fillings. My five stars honestly go to Dr. Limon. He was the one who ended up performing my root canal and fillings. This is the dentist to go to, hands down. He has incredible bedside manner and is probably the nicest doctor I've ever met. He always makes sure I am comfortable and relaxed. I remember him saying he liked listening to Disney songs and hearing him actually humming the songs put a smile on my face. That's how happy his demeanor was. I am so grateful I have found him as a dentist!

They keep trying to pull my tooth out for a hour and I was traumatized never come to this dentistread more

Great Dentist, very caring and knowledgeable. Professional staff that is attentive and friendly…read more He is an excellent choice if you are looking for a family dentist. My kiids went to him for quality service, now I am a patient.

I cannot recommend this practice. Every time I go there I wait at least 20-30 minutes to be seen…read more Imagine my disappointment when I was 10 minutes late for an appointment to have a permanent bridge put in and they told me they need to reschedule me. I know that if I had arrived early or on time, I would've still been waiting at the time that I arrived. The two temporary bridges that they put in while I was waiting for this appointment broke within days of placement - without me eating hard/sticky food. Because of this, I have spent WEEKS trying to eat and drink with exposed tooth nerves from when they shaved my teeth for the bridge. It's been a very long, very painful, and very expensive experience. If you have time and money to waste, you don't mind coming in multiple times for temporary bridges while you wait for the permanent one, if you enjoy the pain of eating with shaved teeth, or if you enjoy long wait times in a tight waiting room - this is the place for you.

Dr. Watkins is the best dentist I have had in my 50 years of being treated by dentists. I have…read moretried 3 other dentists and none could compare. I have not been to a dentist since 2008 because no one could meet his standards. He knows how to hit that nerve just right to mitigate the pain. Oh how I love Dr. Watkins as a dentist. Unfortunately, he was my first dentist and no dentist can compete with his skill, knowledge, and perfection, in my opinion. Dr. Watkins pulled 4 impacted teeth, installed a crown, and filled all my teeth from my k9s back. Never had a problem with any of his procedures. I moved out of the area and got clowned by 3 dentists. If I can get to Dr. Watkins for some dental work, I'll have some needed work done. The only way I would use another dentist is if I'm in in too much pain or an emergency. Michael to Dr. Watkins.

Dr. Watkins has been my dentist for about 10 years now, ever since I moved back to Hampton. I find…read morehis staff to be very polite, friendly & professional (although they sometimes place my calls on hold too often & for too long). Dr. Watkins himself is very thorough, patient, & easy to talk with. He takes the time to explain fully any matters pertaining to the work & care involved, & has a welcoming personality. I would recommend this outfit to anyone seeking a reliable, professional dentist. I saw him this date (6/18/20) for a somewhat urgent matter, & was very pleasantly surprised that they were able to fit me in quickly. They appear to practice all of the Covid-19 precautions, as well, which is comforting.