I don't like leaving negative reviews, but I feel this experience needs to be shared. The staff…read morethemselves were professional and courteous, and the office appeared clean. However, during my appointment, two different people took my X-rays. It seemed like the first person might have been in training, because several images had to be retaken before a more experienced staff member stepped in. I've never had so many X-rays redone in one visit, which was frustrating and concerning. Then, as I was leaving the office and walking through the building's main entrance, I saw a mouse stuck in a glue trap right by the front door. That was disturbing and left a bad impression. To be clear, the mouse and trap were not inside the dental office itself, but at the main entrance to the building where the practice is located. Still, it added to an overall uncomfortable experience

I've been coming to TDA now for a year or two. I've been…read morevery pleased with the care I have received. The Doctor and her staff are kind, compassionate and extremely accommodating. I highly recommend Tidewater Dental Arts.

Update (1/13/16): Went in to get my 4 fillings done and to get the dental impressions for my night…read moreguard. The whole process went really well. My mouth was so numb that if Dr Broas had told me all my teeth had magically disappeared I would have believed him. Brianna assisted him, and they worked together in what appeared to me (the uninitiated) as perfect coordination. So once again, thank you for a stress- and pain-free dental experience! ___________ Two days ago I had an appointment at a different office in the Mid-Peninsula Medical Center, and I noticed a sign for this new dental office, showing they were now open. I wandered into the cheerily lit waiting room and made an appointment for two days later. It was my lucky day. Dr. William Broas (pronounced "brahss") recently opened the practice and is seeking new patients. He is a quite friendly and brisk, has been around the DDS community for many a year. Jennifer, the dental hygienist, was quick and knowledgable in her skill and trade, and made me feel at ease during the whole cleaning process. This is very important to me as I have TMJ, and the cleaning can be painful--but it wasn't at all! Caitlyn, the receptionist, was also delightful and efficient. When I set up my follow up appointment for my fillings and fitting for a mouth guard, she had all of the costs printed out, waiting for me so that I'd know what to expect. If you need a dentist, definitely give these folks a call!

This place took me in as an emergency. I had an abscess on a root canal that was done about a year…read moreand half ago and even though they could not help me they at least looked at the issue and took an X-ray. They were so kind and recommended me to a special who could handle root canal therapy. The staff was great and super friendly and so welcoming. I have a new dentist now.

UPDATE: not so much a fan of his two hygienists anymore, first the lady was very splashy and kept…read moreon wiping my whole face with a wet towel (most women would hate this...) LOL, felt like a full body shower after being done, and she talks NON stop... and stops working while she talks... takes very long. the guy hygienist, though nice and less chatty, hurt me badly this last visit with his prophy, i mean my teeth are rather clean and needs very little to be done but he was heavy handed and i had cuts around my gums for a few days afterwards. HURTS.... not great, i think i'll look for another office for a hygiene checkup next time, but the dentist is still sweet, and good with kids

I recently had a filling come out of my tooth. I'm new to the area so I picked Dr. Epstein's office…read moreoff of their yelp reviews (and that they accept my insurance). I have a HUGE fear of the dentists and I can't say that I made it easy for Dr. Epstein and the hygienists but they were all beyond amazing. They talked me through each step of the process, made sure I was comfortable, and even held my hand when I needed extra reassurance. The process was quick and simple but their compassion is what I am so thankful for. I will 100% be back and recommend anyone who may have a fear of the dentist to give Dr. Epstein and his colleagues a shot.

I gave this place a second chance. However I didn't appreciate the fact that I had to wait for 45…read moremins before being seen. Also, I just found out that most of the treatments he had recommended were not necessary at all. Sorry.

I have to agree with the last post. I have been seeing this dentist for about two years. Me and…read moremy three kids. I have very good insurance and I am charged for things at this dentist, that my coworkers are not charged for. Every time I go into the office I ask what my balance is knowing it should be zero dollars and to my amazement there is always an erroneous charge. Two days before Christmas I was told I owed over $1000.00 and it was a final notice email. I was never notified before that day. I am changing my dentist after my appointment today. I waited 30 minutes, they cancelled my sons appointment, and the dentist was rude attempting to discipline my child on what he called "his time". What about my time?

Absolutely amazing!! I've been here numerous of times, as a military wife we travel and move a lot,…read morejust part of the career. So finding this office and their staff is just a blessing! He's tentative, he listens and he has the kindest Demeanor. Kelly is amazing too! Check this place out for real.

From the owner: OPS will take care of all your dental needs including, same day crowns, STA pain free injections,…read moreZoom teeth whitening, and Invisalign clear braces!

Another update: I am over dealing with this business. I have an in person great experience working…read morewith them and I stand behind what they are trying to do to. make an impact but dealing with them after being a customer has not been a great experice. I am not sure where the disconnect is but 1- they do not communicate well if you are a former customers. 2- they charge you for service upfront and you pay out of pocket for the service before they file with the insurance. That is my issue that state they have sent it over. I have checked my insruance account and the info is not there. I emailed last week asking for my documents electronically by the end of day and got nothing. I then called and left a message the following day. Asking they send it over. They haven't. I spent 4500 on 1 tooth to be repaired. Now I am in lost between the paper trail of where I get my reimbursement. I have tried not to place blame on them but this is ridiculous. I will not recommend their service as a former patient. Current patient teated extremely well, as a former who wanted to use them again. I will not and I will not recommend them. If you are looking for a bio-dental be prepared to pay up front and possible have insurance issues if you deal with them and be out of money. This has been on going since 28 Aug and it's now Dec 7.

TRUE, WHOLE BODY, HOLISTIC FAMILY DENTISTRY! This is the first dentist out of TEN our family has…read moreseen that truly helped us to address all aspects of oral health. If you are looking for an attentive, precise and trustworthy holistic dentist look no further. Have you struggled to find help with your child who has seemingly unexplainable or confusing dental patterns?! Everything can be addressed and improved here! Dr. Samaha has a clear drive and passion for this scientific art, and I am forever thankful she has chosen to use her God-given gifts to help others to the absolute best of her ability. She has an extensive knowledge base, not just of dental arts but also all things health and wellness, including facial and oral development and growth patterns especially related to airway and mouth breathing. We found this office after lots of searching, many other dentists, not all bad, but we knew that the products and services offered at Port Warwick were each carefully selected using the most up to date research and patient individuality in mind. It is no secret that children are presenting with more and more dental concerns at younger ages. Our son was an especially challenging case, and our family has been treated with grace under some very difficult circumstances. We finally received the airway and mouth breathing help we needed! We finally received the nutritional partnership we needed! We finally found a dentist that doesn't use dangerous products to get the job done! We finally found a dentist office that can understand our holistic lifestyle and not only that- THIS OFFICE WILL ENHANCE YOUR KNOWLEDGE AND HELP YOU GROW! Dr. Samaha and her team demonstrated supernatural powers as they did what most dentists could not do with a child presenting a unique combination of decay and defiance. Over a very lengthy appointment, their endurance and commitment to doing what needs to be done the right way allowed me to fully trust in God and His provision of their talents and gifts, and let go of all control that many of us parents want to have in these unpleasant situations for our children. Dr. Samaha is a dental professional you can trust in to provide gentle and loving care to her patients. She explains things to children (and their parents) in a way they can understand and is amazing at making connections with them. She is readily available and will always give you her honest opinion with the data to support it. If you want to have a beautiful smile that is a result of a healthy body, this office can help you to set and achieve goals for total wellness. Our mouth is very much a reflection of our mind-body's state and most dentists entirely ignore that. We have actually had many very impactful homeschooling lessons on nutrition as a result of our discussions with the staff here!! I give this office ONE HUNDRED STARS!!

Great staff Great energy…read moreEveryone was very professional Radiology left gauze in my mouth as I was leaving I asked about it...no worries. We're only human I will be going back for further treatment. Kiah was awesome with great professional energy

I met Dr. Martin for the first time this morning. I'm more than a little bit of a chicken with the…read moredentist & need a good amount of work done in my mouth. Dr. Martin put me at ease right away & told me that they look forward, not back. So reassuring & definitely what I needed to hear. I already have my next two appointments booked. His office staff & hygienist Lupe are wonderful as well. Highly recommend.

Amazing consideration of needs! Previous recent experience with several local providers had me in…read morecomplete dismay and financial distress. Gina, Myah and Patrice had me in and out in two days after 6 months of back and forth with tooth pain. Today Iam am leaving with a solution to my traumatic gum and tooth pain and my financial worries over!

This place is completely unprofessional. They are never on time for appointments, and the wait is…read morealways ridiculously long. It's frustrating, disrespectful, and shows zero regard for their patients' time. If you value punctuality and basic courtesy, look elsewhere.

I have been going to this dentist for several years. Great service! Family oriented, and will go…read morethe extra mile for its patients in an emergency!

Best dentist office in town! I've been attending here all my life to the point where i don't even…read morelive in the area and i still travel an hour to come here. Everyone is so friendly, helpful, and the energy is unmatched. They don't try to rob you dry either.

As an urgent patient, I didn't know what to expect. They have an assembly line that's unusual. Some…read moreof the young techs need a little improvement on personal skills. None of the procedures were explained to me other than 'do this'. Some of the equipment was entirely unfamiliar to me therefore, didn't know what they were for. The support staff in the exam room were instructive, but still no warmth in conversation. Dr Rozenberg was great and very informative about the procedure BEFORE hand. I had many questions to ask and he was very patient. Having been concerned about the procedure he quelled my nerves. Thank you Dr Rozenberg I'm still not a fan of Frankie :(

The best part about the care here is that I don't remember that final appointment. I had IV…read moresedation for 3 root canals and I have really awful dental anxiety. On my first appointment to develop the treatment plan the office staff were so kind and Dr R was really fantastic. The next appointment was literally the one to do the work. They were all kind, compassionate- and got the IV on the first stick. Seriously love this office AND also hope I don't need them again. I'd go back here in a heartbeat if I did though.