Do not go to this office !!! Beware !!They will incorrectly bill your insurances, after billing…read morecorrectly for 2 years purposely. Now we owe over $220 ,because they no longer take my daughter's primary dental insurance ,but they accept our secondary dental insurance. It's been this way for over a year. This place is all about the money. THEY MADE ZERO EFFORTS TO FIX THIS.

Hands down best dentist! Fabulous bedside manner, wish there were more doctors like her!read more

Aspen Dental of Gloucester, Va is a bait and switch scammer…read more I was looking for a dentistry office which accepted my insurance for a routine dental cleaning. I made an appointment and indicated that was the reason for the visit.  When I arrived, I filled out there forms and indicated that I wanted a routine cleaning. The staff then brought me in and began to pressure me to spend more than $48,000.00 on a group of dental prosthetic procedures. When I told them that I was just their for a routine cleaning, then they told me that they only do peridontic level cleaning that would cost me more than $1000.00 out of pocket. They tried to get me to replace a dental insert which I have had for more than 10 years and was not causing any problems. Aspen Dental is a scam.  I did not get a cleaning and was shown the door. Now they want me to pay $103.00 for the scam.

I am writing to express my dissatisfaction with my experience at Aspen Dental in Gloucester, VA…read more I live in Newport News and had a lengthy commute due to construction delays. I had a scheduled appointment for Monday, December 22nd at 10:00 a.m. I contacted the office in advance to inform them that I would be approximately nine minutes late. I arrived at 10:09 a.m.; however, I was not seen until well after 10:30 a.m. After X-rays were taken, I was placed in an exam room, where I experienced a significant wait. A hygienist eventually arrived and explained that she would be assessing my gums, which took approximately 20 minutes. After she left, I waited again for the dentist to arrive. When the dentist entered, she reviewed my file and focused primarily on a conversation she had overheard regarding Invisalign rather than addressing the reason for my visit. I had chipped my lower left tooth and was seeking to have it filled. While I understood there was a possibility the repair might not be completed that day, I felt limited attention was given to my primary concern. I originally selected this location based on a previous positive interaction with the office manager, Arielle; however, she was not present in the office on December 22nd. After spending nearly three hours at the office, I received neither a cleaning nor a filling. The receptionist explained that this was my initial visit, that the dentist had been out the previous week, and that the office was attempting to accommodate patients who had not been seen during that time. I was informed that the dentist was running behind and did not have time to complete the filling. This explanation was frustrating, as I arrived on my scheduled appointment date and time. I was then asked to return on Wednesday, December 24th (Christmas Eve). I was told that I did not receive a cleaning because the hygienist's schedule was full, despite the fact that she had spent approximately 20 minutes assessing my gums. When I asked when a cleaning could be scheduled, an opening was identified for 9:00 a.m., followed by a 10:00 a.m. filling. On December 24th, I arrived at 8:51 a.m. but was not called back until 9:20 a.m. I waited an additional 30 minutes before the hygienist began my cleaning, which concluded around 9:43 a.m. I was then directed back to the waiting area to await my 10:00 a.m. appointment. I was not called back again until approximately 10:18 a.m., at which time numbing gel was applied. The dentist, Dr. Vedros, whom I later learned is the owner, then administered the injection. The injection was delivered in a manner that was uncomfortable, as she stood off to the side during administration. I experienced significant pain and visibly reacted; however, there was no acknowledgment or reassurance provided before she exited the room. I then waited an additional 30 to 40 minutes. When I inquired about the delay, I was informed that another patient had arrived with an emergency and that I would be seen next. At that point, it was approximately 10:50 a.m. When the filling was completed, I was unable to see a noticeable improvement. The tooth appeared unchanged, as only the back portion had been filled and the overall level remained the same. When I expressed my concern, the dentist stated that the tooth had been repaired and appeared different, and that no further adjustments would be made due to the bite markers. The interaction felt dismissive, particularly given the events of both visits. I left the office feeling rushed, unheard, and dissatisfied with the overall care provided. I will not be returning to this location. The experience required a significant investment of time without a satisfactory outcome. The only positive interactions were with a dental assistant with dark hair whose name I did not obtain, and with Arielle during a separate visit. Both were courteous and professional. Unfortunately, my interactions with the blonde staff member and Dr. Vedros were unprofessional and unwelcoming.

Hygienist was excellent Proficient and though…read moreTook time with me! Front staff friendly and helpful Answered my questions Great experience!

Great docter and great staff. Took very good care of me. Would give six stars if I couldread more

Tried to book an appointment in May before my jobs insurance ran out and was told they're booked…read morethrough August. Bonesteel is a family friend, so they called me back and offered me an appointment in July, I said oh I'm sorry that won't work because my insurance runs out in June. They apologized and told me it wouldn't work, so we hung up and went about our days.... Or so I thought. Fast forward to now where I'm trying to book with my new jobs insurance, and I'm told I'm blacklisted because of an appointment I didn't show up for in July. The one I said I couldn't do because my insurance wouldn't be active and I couldn't afford out of pocket. Spoke to the receptionist today and she was really nasty to me on the phone and said she "would not argue with me anymore about this" and that "there's no proof, there's only an appointment you didn't show up for" and "it was so long ago that we can't verify this", and hung up on me. Absolutely vile and very disappointed.

Caring and knowledgeable. He has always done right by our family. When I have a dental emergency,…read morehis office is good at working us in. Highly recommend!

Every visit at the Foleck Center is just amazing. Dr Dano, Ashley and Heather are the most…read morethorough team. Great job!

I should have read reviews before I went to this dental practice. I went there for tooth cleaning…read moreand both the owner and ANOTHER DENTIST came over to me after they took $900 worth of x-rays, to say that I was missing a lot of bone, I knew that, but that I had infections in all my implants. I told the client of mine who's a physician and she said is anything hurt, I don't smell anything, are you aware of anything? The answers were no so I made an appointment with a dental professor whose client is my friend. She said I did not have any implant infections. I could maybe get 10 to 15 more years out of the top bridge so I don't have to rush to fix that but the folic center said that I had to do both The top and the bottom and they wanted $46,000 and to put me under for 5 hours. That was a no from the start!!! They bought the price down but I was not going to go back. I do agree that I have a lot of bone loss, I also agree that two out of the four implants on the bottom were not in the bone. I will go get bone grafts and another location and have a consultation in the upcoming weeks.