I recently purchased a 2025 Honda Pilot Touring from Midlands Honda, and once again, I had an…read moreexceptional experience. One of the things I truly appreciate about Midlands is that I can walk in, tell them exactly what I want, and they make it happen--no pressure, no attempts to steer me toward something else. Charles "Bryant" Robinson was my salesperson, and he was absolutely fantastic. From helping with the test drive to explaining the features and offering thoughtful recommendations, his service was personal, kind, and professional. He was patient, easy to talk to, and made the entire process smooth and comfortable. This is actually my second Honda Pilot and my third Honda overall from Midlands, and I've loved each vehicle. If you're in the market for a new vehicle, I highly recommend giving them a visit. You won't be disappointed!

DO NOT go here!!! My daughter just took her 2020 car, which I just had serviced at a different…read moreHonda dealership. John told her that numerous items should be replaced. Such as the timing belt. About a month ago I had the timing belt replaced. He had about 4 items equaling over 1k that didn't need to be replaced or that just was. I believe that John saw a female college student and took advantage of her on her own. She took her car to Honda of Columbia. I have nothing but praise for them. By the by I never wrote a review before on Yelp, but I feel that John did such a miss service and took advantage!

Great experience with Evan!…read more We recently purchased a new Chevrolet Traverse from Jim Hudson Chevrolet, and while our experience started off a little rocky, I'm really glad we ultimately decided to give the dealership another chance. During the beginning of our search, we had some frustrating communication with another salesperson, including difficulty getting our questions answered and feeling pressured to come into the dealership before we were comfortable with the numbers. At one point, we were prepared to take our business elsewhere. Jeremy, one of the managers, reached out to us personally, listened to our concerns, and helped turn the experience around. Once we came into the dealership, we worked with Evan, and he was absolutely wonderful. He was friendly, professional, patient, and genuinely easy to work with. He made us feel comfortable throughout the process and treated us with respect, which made a huge difference. We ultimately drove home in our new Traverse and are very happy with our purchase. Evan was a huge part of making the experience a positive one, and we really appreciate the way he treated us. If you're shopping at Jim Hudson Chevrolet, I would definitely recommend asking for Evan!

The service manger didn't return my call. The mechanics are very rude. I don't recommend taking…read moreyour care to them!

Comfortable, Clean and welcoming service center waiting area. immaculate bathrooms. good tv!…read more and service personnel thorough and helpful.

The best sales and service department in Columbia, SC - by far! Not your typical car dealership at…read moreall.

The experience was nice, Jordan Burrell was a great salesperson , very knowledgeable and was very…read morecaring . Carl , the floor Manager was super helpful as well. My daughter purchased a pre owned vehicle, had to end up getting a second key and Mr. Carl and Jordan Burrell really showed warm hospitality. On Monday July 6, 2026 my daughter had to take her car back to get new key program. Tim and Matt work in the service department really need to communicate with each other a lot better. Jordan Burrell and Carl the Sale Floor Manager step in again to assist with payment issue . They both spoke with Donny the new Sales Manager that started today. I truly appreciate All involve that help made my daughter experience a great one. Joe who was the finance officer that assisted my daughter started out well. But he needs more training in customer service as well. He needs to realize communication and understanding from the customer is very much needed. Regardless if the customer start out with warranties and end-up changing his or her mind for any reason. Overall I would recommend anyone to purchase from Jordan Burrell on 9950 Farrow Rd Strivers Hyundai My daughters first experience

After fighting with the dealership and Hyundai corporate for my problem a month ago, I can say I…read moregenuinely did not believe it possible to recommend this dealership even less but here we are. Stivers is now trying to say that myself or another mechanic has specifically put the wrong size lug nuts on my vehicle to try and blame them for this mess. Stivers is the only place that has worked on my vehicle for the past 2 years and none of this has been brought up until I'm unhappy with services. And Goodluck trying to get ahold of the dealership to resolve your problems. That is the owner's solution, but yet no one wants to answer the phone there. Even if theyre receiving calls from corporate.

Excellent Service! The only reason I chose 4 instead of 5 stars is that the 5 star reviews seem to…read morego directly into the "not recommended" category. Seriously Yelp!, what's up with that? They have 13 4&5 star reviews that are squished down into the not recommended category and only 3 negative 1 star reviews recommended. Something's not right with that so seriously everyone make sure to check out the collapsed reviews at the bottom that have fallen into the not recommended category. NOW ONTO MY REVIEW! My family has purchased more than 7 cars from Ty over the last 15 years. 2 or 3 for my Mom, 2 for my sister, a spare older car for emergencies (so we never had to get a rental while one of ours was being worked on etc.) and I just purchased my 3rd car from Ty, Jamie and Trey today. I couldn't be more pleased! I was in a difficult situation being upside down on my car I wanted to trade in, which I bought from Payless 3 years ago. I can't give away my secrets but these guys WORKED to find a solution for me. Jamie seriously went above and beyond and spent well over an hour going over the numbers to find a way for me to trade my car in and leave with a newer car but not pile on the negative equity I still had on my previous loan. When my dad and I went in to meet with them we were not optimistic about the situation, but Jamie said Ty told him to take care of us and "make something happen". Everyone certainly delivered on that as I drove away the very next day in my 2018 Dodge Journey leaving behind my poor beat up 2014 Equinox in parking lot. The Equinox served me well but when I worked as a home hospice nurse and then doing Covid nursing, I really racked up the miles on it and put some wear and tear on it. There was no way a large dealership was going to be able to do what the guys at Payless did. They wouldn't have taken the time or made the effort! Go by and see them and see what they can do for you!!

My life has been complete ruined because I trusted a sleazy car salesman by the name of Ernie…read moreWright!! STAY AWAY FROM THIS PLACE!!! June 7th I went in with a check from my bank for 22k. I walked the lot looking for sticker prices. As I returned I was met by Ernie asking could help me. I'm certain he could see the frustration on my face and smell the desperation on me. We began a conversation of him asking what I needed in a vehicle. I told him I needed an SUV but the Cherokee was my dream and that I did not need a lender. Just a good car. Me, my daughter and my infant granddaughter sat there for 8 hours as he "worked" to get the deal done. When the sale was finally complete and I had keys in hand I wanted to connect my phone to the SUV before I pulled off. All of a sudden the touch panel was acting crazy. I went back into the dealership to tell him. He said it was no big deal and they would have someone look at it Monday. Over the next few weeks he dodged my calls and texts as I tried to see when they were going get the touch panel repaired. On June 30th the engine light came on. I text and called Ernie. His response to me was that the engine light could only be on because of the touch panel. Ernie gave me his word that the SUV was freshly serviced and there could be no engine issues that this was definitely a sensor/computer issue due to the touch panel. In addition to the engine light being on, the remote start and start/stop function stopped working. On July 1, I took it to get a small free diagnostic test to find out the engine had a misfire and the other issues "could" come from needing a new starter or alternator. When I went in to show Earnie the diagnostic he again said that these issues were from the touch panel and when they get it repaired if that did not correct the issue they would have their mechanic look at the engine. Within, the next week the SUV ran hot. Upon checking the coolant reservoir I found oil in the coolant, an indicator that a head gasket is blown. Upon reaching out to Earnie he was rude and insensitive to me and had no intention of honoring his promises of repairing or replacing. There are other details to this story but too much to text here. To me the worst part is he came to me on that first day representing himself as a man of God saying he was just sitting at his desk praying for a sale. As a woman of God I trusted him. He even shed some crocodile tears as we were signing all of the papers. They have done little to rectify this situation. This man saw me with my daughter and new grandbaby knowing I have a family to care for and he had no regard for our life. I am now stuck with a loan for 22k that I can not repay. I have no vehicle to drive because the repair estimate is over 7k. I am a Gig Worker so with no car I have no money. Earnie knew all of this as well. Due to this my family has been separated because of eviction. I am now homeless. Thank God someone took my daughter and her baby in. But I regret the day I ever considered doing business with these demons. DO NOT EVEN LOOK IN THE DIRECTION OF PAYLESS THEY WILL SELL YOU A LEMON AND THEN ACT AS IF YOU DONT EVEN EXIST. SAVE YOURSELF!!!

We bought a used vehicle here last year from here, and a few weeks later it needed some normal…read moremaintenance. This car was not an Audi, however it was is excellent shape, inside and out. This dealership, the staff, all of them, treated us and our car as if we did purchase an Audi. The following year, we came back to purchase an Audi because I fell in love with the loaner I was driving while the other vehicle was being repaired. They got me good lol! The staff here is very friendly, and knowledgeable, and professional. Now I'm happy twice. Lol Go see Devin

We developed a problem with a bad shimmy in our car returning from a trip to Charleston. The…read moreservice department informed us that we had a bent rim and wanted to replace it with a new OME for $1200. We found a rim at a savage shop for $410. Before installing the replacement rim, we took the car to a tire shop to get new tires. There was nothing wrong with the original rim that was on the car. We had lost a weight that balanced the tire, causing the shimmy. We never returned to Audi in Columbia.

I went to Holler Nissan to try and sell my Nissan vehicle. They offered me a pretty low price, and…read morewhen I informed the salesman that I was offered a higher price elsewhere, he was extremely professional and told me to "jump on that offer as soon as you can." While I obviously wish that they would have offered me a little bit more, I understand that they have a business to run and need to make money, and I still appreciated their kindness and professionalism. As such, I would recommend them! They also had a really cool vintage car in the waiting room, which I thought was awesome!

If I could give zero stars for this location, I most certainly would. I scheduled an appointment…read morefor 9:00am. Upon arrival, there was an extremely long line with only 1 service advisor working. He seemed to be frazzled but trying his best to service all waiting. I was finally checked in by service advisor, Daniel at 9:50am who gave very subpar service. He was very condescending when answering questions and offered no apology for the extensive long wait. This service advisor should not have a customer service position with the type of attitude he gives clients. This was my third visit at this location but most definitely will be my last. I do not recommend this location under the Dick Smith Nissan brand. Highly disappointed.

The Best Thing to Happen to My Car Since Gas Stations Started Taking Credit Cards!…read more I came in for an oil change and left feeling like my car had just spent a week at a luxury spa! The service was fantastic, Jay and his staff were friendly, and everything was handled quickly and professionally. No pressure, no nonsense, and no one tried to convince me my car needed 47 things I'd never heard of! My engine is happy, my wallet is still speaking to me, and I drove away feeling like a VIP. If you want great service, honest people, and an oil change without the drama, this is the place to go! Five stars all the way! I'd give them six, but apparently that's not how reviews work.

The service was great, the employees were professional and helpful. They were able to pull my…read moreinformation up from a different location which made the experience much easier. I was in and out quickly while maintaining quality.

I am going to give 5 stars to their sales team. I ordered my 2026 Twilight Purple M2 in August…read more2025. Took delivery of the car in December 2025. David Aviles aka BMW David was my sales advisor. The process was straight forward. BMW David provided a VERY competitive quote. It might be the most competitive price in the nation if I am not mistaken. No high pressure sales tactic on unnecessary warranty and overpriced paint protection. As an out of state customer, I was surprised how easy it was to complete the transaction. I did not have to travel from CA to SC to pick up the vehicle. BMW David had set up the delivery from the BMW factory to a local Bay Area BMW dealership. All documents and DMV paperwork were done by both BMW David and Mike Liberatore. I will definitely buy from them again.

BMW of Columbia SC - Six BMWs owned. This experience may be the one that ends my loyalty to BMW…read more My iX went back THREE TIMES for improperly installed tires. My X3 went back TWICE for the same issue. Then I was hit with $1,300 for a cracked rim, while the dealership refused responsibility. Five return visits. $1,300 out of pocket. Zero accountability. After six BMWs, I shouldn't have to wonder whether the dealership can install a tire correctly. BMW: your brand is only as good as the people representing it. Do better.

Greg made everything easy! i love my new car! such a smooth process! I like to get in and out, he…read moremade everything just flow!

Kia Finance is a nightmare. Paying extra towards principal is next to impossible and, good luck…read moregetting a refund on the warranty if you sell your car. Run for the hills and find your own financing prior to visiting this dealership. The dealer finance manager was no help. Sooo frustrating