Very knowledgeable and great manners. Any time I've ever had a skin problem he is my go to! He cures me right away and fast. I'll never have another dermatologist again. He's the best! read more

I have seen Dr. Mckinlay for the third time over a period of 3 years. And each time I was absolutely happy and satisfied with his advice and professionalism. Great bedside manner and checks my problems thoroughly. Very happy to say the least. He was referred by my MDVIP Dr. Schiff. read more

Have been going to Dr McKinlay for 15 years. He and his staff are organized and meticulous . Mahalo!

After losing my younger brother to skin cancer, I asked my GP for a recommendation for a dermatologist. I have been seeing Dr Mckinlay on a regular basis for over 4 years now. I have nothing but great things to say about him and his office staff. He is an experienced, knowledgeable, board certified dermatologist. I have never waited more than 10 minutes past my appointment time to see him. If I see a spot that looks suspicious, he will squeeze me in to his busy schedule to look at it. He is very professional, I wouldn't see anyone else. Get your skin checked, stay out of the sun, and wear sunscreen people. read more

I have seen Dr McKinlay, my husband and 4 of my 6 kids. He is experience and knowledgeable. He did small surgery on my husband. A few years later my older son as well. Dr McKinlay is always generous with samples. Calm and quiet. Scary to get a biopsy and test skin. Dr. McKinlay makes you feel calm. Great for acne too. read more

Dr. McKinlay is great. He listens, takes time to explain things and has a great bedside manner.

Dr. Mckinlay is a competent doctor, however, in my time of need, his office failed me. I recently moved to Austin and asked Dr. to call in a prescription for me. His receptionist returned my request with disappointing news; she said that Dr. did not have a license in Texas and therefore could not call in the prescription. I believe this is factually incorrect since: 1) I reached other to my previous Hawaii Dr. and they called my new Austin pharmacy and refilled the prescription without ever requiring a Texas specific license. 2) When I googled if the "Texas License" deal was legit, all the sites I found (attached in picture) mentioned no such format where prescription refills require a state specific license. In fact, since covid, the sites I reviewed said the opposite, and restrictions either didn't exist or were far more relaxed. 3) I asked the pharmacy if Dr.'s story was a thing, and they looked at me funny, and jokingly said, "so what if you were on vacation and lost your cholesterol medicine...of course its normal to call in a prescription outside your home state." I felt lied to and confused when I mentioned Dr.'s story to other professionals. And considering the time it takes to see a new Dr, get a referral to a dermatologist, then months later get the prescription, I feel like I was treated poorly. So I think Dr. either got it wrong, or worse, operated in bad faith and for whatever reason simply didn't want to do the extra few minutes of administrative work to fill the prescription request. That was very disappointing, and because of that, I felt compelled to warn others that perhaps Dr. Mckinlay isn't a "patience first" type of professional. read more

Joseph R McKinlay MD - Dermatologists Near Me - Honolulu, Hawaii

I'm sure Dr. McKinlay is a very good Dr. per the reviews, but, he apparently needs better staff or staffing. I was referred to him by a co-worker who gave a glowing recommendation. I called during office hours, on several days, in both the morning and afternoon, and only ever received voicemail. I left detailed messages (including reference that a current patient had referred me) requesting return calls, and also sent a contact for appointment request through his website. I received zero responses. I called again and got voicemail, so I gave up and asked my PCP for a referral - and that Dr. was able to see me the next day. I had a biopsy, was diagnosed with skin cancer (melanoma), and had a recission surgery two days later at another specialist dermatologist. I hope this isn't the normal practice of McKinlay's office as cancer is, obviously, deadly, especially Melanoma's that will metastasize (spread) if not caught early. read more

Dr. McKinlay's office returned my call on Monday 7/25 to schedule an appointment, they managed to schedule an appointment for the following Monday 8/1, which is quick and appreciated. During my appointment, Dr. McKinlay was quick and gave a full explanation of my concern. He also explained the closure on a business day, which I understand. He prescribed an ointment for me to use in a week to help with my eczema, I'll update you guys in a week to see if it worked. I appreciate their quick availability and their return call! read more

It's been about a year now since I've been seeing Dr.McKinlay for my epidermis needs. He's still on his game and I still feel like he's doing his best to help out my face. Since my other review my skin has cleared up drastically. I hardly get deep rooted cystic acne, my acne only flares up if I don't take my medicine or when it's my time of the month. The combination of medicine that he has me on is doxycycline hyclate 100mg's twice a day along with a topical of epiduo. Relatively this combination works for me, but we just switched to another medication Spironolactone 100mg's twice a day and we're going to continue with the epiduo as well. I know my acne journey is never ending, but I'm thankful for Dr.McKinlay for helping me with this hiccup in my life, lol. read more

Joseph R McKinlay MD - Dermatologists Near Me - Honolulu, Hawaii

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....his "bedside' manner needs improvement. My first and last consult was less than impressive. There could be a chance you would like but for me first impressions still count. There just wasnt a genuine feel and more annoyingly no warning regarding the steps that were going to happen during the visit. read more

I made a Yelp account just to write this. I visited him several times for an infection after a trip. He said it was acne and prescribed some useless generic medicine. It wasn't acne. I didn't find that out until I went to another doctor. Because it was not treated properly, I might end up with scars. Wait time- Yes, you're bound to wait a few minutes whenever you go to the doctor's but I scheduled for a 3:00 appointment and did not see him until 4:30. Unacceptable. Don't waste your time. I could care less if he is a nice guy. He's probably nice to you so you don't write honest reviews about him. Yes, he is conveniently located in downtown. I work in downtown so that was the biggest reason I went to him, despite the negative reviews. Just to show you how strongly I would suggest going to somebody else, I go to a dermatologist in Mililani now. Trust the reviews, don't waste your time and money. read more

On my first visit the general staff were polite and cordial, they had great skin, but their hair seemed over done, and they all wore footwear that was more appropriate for a nightclub or hostess bar. I'm just sayin'.... I agree with the other reviewers, the doctor didn't seem to not really care about what I had to say and seemed to think that what I had to say was below him or just nonsense that had nothing to do with the matter. Uhm, is there no substance to any of my concerns? And so the doctor took the bright light to my face to look at the troubled spot, opened a drawer, applied topical cortisone cream, and slapped a big ol' band aid on, gave me a bunch of cortisone samples, and sent me off. I proceeded to the bathroom, took off the bandage, and went home feeling humiliated, as if I was being treated at a second rate vet's office on a conveyor belt. Followup Visit: He looked at the spot, treated it with more cortisone cream, threw a bandaid on and gave me more cortisone samples. I went out, tore the band aid off, and went home rolling my eyes. 2nd Followup Visit: The doctor thought it looked much better, didn't really care to hear about my concerns for the scarring and discoloration. I tried to be polite, said "thanks", went out, and swore never to go back there again. The troubled spot on my face is still there, didn't really go away, and I'm sure he doesn't really know that the problem was. What a quack! read more

The guy was terrible. Did not listen what I had to say. Did not even look where the problem was. He did not examine me!!!!!!!!! He send me out after less than 10 minutes. And to make matters worse when I said I was not satisfied he simply dismissed me. The other reviewers are also right about his personality. read more

I really like when doctors are efficient and prompt and Dr MicKinlay is both. I have been to see him three times and I have had a consistent experience all three times! This week, I am off from school so I wanted to see if he could fit me in. Although the receptionist at first said she didn't have any openings, when I asked to be put on a cancellation list, she squeezed me in the next day. Having a busy schedule, I really appreciate when doctors offices do this! Although his bedside manner is not sparkling, he is efficient when doing whole body checks and asks questions that help him understand what skin marks might be concerning. He was more than happy to look over a couple of moles that concerned me again afterwards for peace of mind. Parking is a problem downtown during the week though. They validate but only for a half hour at the Bishop Garage and each additional half hour is $4.75!! It ends up being more cost efficient to pay for parking at Ali'i place across the street. They charge $0.75 each half hour. I was grateful for the receptionist who told me this beforehand! read more

Set up an appointment for my daughter 2 weeks ago and informed of what insurance we had. Got a call 2 hours before the appointment today and they said they had dropped that insurance. I had previously been seen last year and one of my other children had been seen there as well. The doctor is great but their office communication is obviously not. read more

This is just my initial review. I chose Dr. McKinlay because he's located across the street and it was easy to get an appointment. I read all of these reviews before hand but I have a severe chapped lip and prefer someone convenient. I'll admit when he first walked in I thought, "eek! serial killer!". But as he started talking he reminded me of Thomas Haden Church (actor from Wings, Ned & Stacey, Sideways). I tried my best to get even the teensiest smile out of him and thought I almost saw one! I felt he listened to my concern (granted it's a pretty simple one) and he gave me a pretty good examination looking closely at my lip, checking the rest of my skin as well and proceeded telling me what the next steps would be. I'll update my review after my follow up visit but so far I'd return! I didn't think he was friendly but I don't think he was cold or uncaring. Stay tuned! read more

I've been going to Dr. McKinlay for almost 6 months now and I can say that I'd recommend him to anyone. Me am my sister had multiple skin problems besides acne and he's professionally taken care of them and made sure we got taken care of. He cares for our safety and how the medication affects us. As for his personality, he's a really nice guy! I've never had an impression that he was an asshole. Just a doctor trying to professional. As for his receptionist, they're the nicest girls ever. Really sweet and easy to talk to. I've read that they replaced his other receptionist from before. read more

There are two dermatologists in this building, but I chose to go with Dr. McKinlay because he only specializes with skin. The other doctor in the building is also a plastic surgeon... that's the only reason I decided not to make my appointment with him. I don't know if that makes sense or not :) but it makes sense to me. Anyway, I really had a good experience with Dr. McKinlay and his staff. I was able to make a next-day appointment and didn't wait very long once I got to the office. The two girls that worked the front desk were very nice and friendly. I worked in customer service in the past so I really appreciated all the smiles and welcoming vibes. Some reviews on here said that Dr. McKinlay needed to work on his bedside manner, but I don't feel that 's the case. He was very nice and polite. He just seems like a reserved person... but that doesn't bother me at all. He listened to my concerned and explained everything to me. I asked if he could take a look at a mole and that wasn't a problem. The treatment he set out for me worked like a charm and I'm really glad I went to see him. I'll definitely see him again. read more

Efficient at his job, knowledgeable and always willing to fit me in his busy schedule. I truly appreciate and love this doctor. He is a busy guy so yes he may not always have time to chat for too long but I don't go there for conversations, I want better and clearer skin and he delivers! Receptionists are always friendly and also efficient at their job. Highly recommended! read more

Had a great experience with Dr. McKinlay to check out an irregular spot/skin issue. He was very clear in his explanations of what the issue most likely was, but that he'd like to have it checked to be 100% certain. Was also clear about next steps and what to expect. And finally, made sure all my questions were answered before I left his office. 100% pleased with his care, his expertise, and my overall experience. read more

Dr. Mckinlay has for years (and I mean more than half my life, even while I went to college in CA) been helping me with the many stages of teenage breakouts to adult hormonal acne prone skin. My skin has always been my personal struggle, that I felt I had very little control over (hello genetics and biology) but Dr. Mckinlay has always tried new strategies, combinations and different prescriptions/topicals, weighing options and paths, to see what my skin reacted best to- showing we can change it! He knows the newest treatments, has always really heard my (and often my mothers haha) concerns and has literally taken ownership in the condition of my skin- he says, "WE can do better." And WE have! I have referred friends and family, and will continue to do so- Thank you, Dr. for going above and beyond, going out of your way and caring for us over the many years (we feel like we've grown up with him)- and always doing whats best for my skin!! read more

I've just had the worst experience that ended my doctor patient relarionship of 14 years. I've been going to Dr.McKinlay since 2001 and have never been late for an appointment once. And today, I had a small office surgery scheduled at 8am and of all the days the traffic had to be at its worst ever. I called the office and left a voicemail that i was running about 10 minutes late due to traffic. By the time I parked the car and got to the office it was 14 minutes past. The receptionist asked me to sign in and then as soon as I sat down she tells me, "Doctor can't see you today. You are 20 minutes late for your appointment. You were supposed to be here at 8am. He can't start on a surgery late, so you will need to reschedule your appointment and we have to charge you No Show fee of $75 for being late. You know about the No Show fee, right? Because this is a procedure and you are late, it's like a no show." I have done a similar procedure before and the whole procedure takes 10 to 15 minutes at the most. And the office doesn't even open until 8:45am. I didn't put up much fight, paid the fee, and rescheduled my appointment, as I admit that being late is late. But I have to just say that I was not happy at the receptionist's (lecturing) tone and how she handled the situation. The way she said it sounded like 'you should have known better not to be late.' I was always on time for my appointments for the last 14 years and they always kept me waiting for at least 15 to 20 minutes, and sometimes up to an hour. I've never once complained about it for the trust that I had built over time in the doctor. But never again I will see him if I had to deal with these rude and disrespectful receptionists. read more

Good doctor - fixed my skin problems. Doctor is a little bit an azzholey personality - no smile and cold looking but he is GOOD.

I had done my research on Dr. McKinlay and felt confident on sending my daughter to see him. He completely cleared up her acne. So, when the time came to for Mom here, to get her skin check ups, there was no question as to where I was going. The first time you go, it may be a little tricky on where to park and finding which tall building to enter. Hang in there and give yourself plenty of time in case you have to back track like I did. Dr. McKinlay, was on time, polite, professional, and was excellent at going over everything before starting to do the skin check. I'm an old O.R. scrub, so I don't need someone to hold my hand, I just want someone who knows what they're doing. Rest assured he does. read more

I had a great experience with this doctor. He is easy to talk to, gives injections painlessly and removed my skin problems without scarring. I work downtown and his office is within easy walking distance. His receptionists are friendly. read more

I have been going to Dr. McKinlay for over a year. He has always been a professional, even when I come in "self-diagnosing" something. (My husband does not allow me to go on WebMD anymore when it comes to my skin! :) ) Dr. McKinlay has always taken care of my problems... regardless how small. I highly recommend him. read more

Excellent experience... I went to Dr. McKinlay after a friend noticed a spot on my back. So I went to check if it was a melanoma. The office is conveniently located downtown. I work close by so I just walked over. The office is tidy. The receptionist was pleasant and efficient. I filled out my paperwork beforehand, I suggest doing this to reduce wait time. I only waited a few minutes for the doctor. He confirmed the reason I came in for a visit and immediately took a look. He removed the spot and sent it off to the lab for testing. In addition, he looked over the rest of my body, he even had me remove my shoes to check in between my toes. Dr. McKinlay was very personable and intuitive. We chatted on several topics as he looked over my skin. I felt comfortable in his care. He also did a good job of outlining the next steps and what I could expect. I highly recommend Dr. McKinlay if you have any questions about your skin. I know I will not go to any other dermatologist on this island. read more

Dr. McKinkay is thorough and calm, and I appreciate that he is never pushy. He really listens to my concerns and never makes me feel as if they're trivial (even though sometimes I find out I'm in a panic over nothing!) I also love that Dr. McKinlay never makes my appointment feel rushed, no matter how busy he is. read more

Hubby went to see Doc and I ended up bringing my 18 yr old son in later that day because I was so impressed with that appt. My son has had bad acne for a few years and has been under the care of another dermatologist with no relief. Doc McKinlay quickly made an assessment and determined a major change was in order. He gave us tons of samples so we didn't have to spend money at the drugstore or on Rx's. The next am, my son woke up with almost no redness and much hope. I will be making an appt next. Trust this guy! read more

I'm a bit puzzled at the low ratings. Dr. McKinlay has a great bedside manner, is a good listener, and really tries to work with the patient. I really like his staff as well. My acne and fine lines have also improved since my visit to his office. read more

After a skin lump removal I asked the Dr about his Botox pricing etc and I decided to do it. Dr. M straight up gave me most effective, NOT diluted , best that I've had in years!!! I've been to many plastic surgeons and doing Botox since '07 , and many of them have started diluting it so if you notice it doesn't last as long, or you have to go back in 2 weeks after first getting it for more cause not really taking AND after the injections it looks like bee stings then it's diluted. They think we don't notice the change and different look of injection sites after or know about how it's being diluted now yet still cost the same but we do. Anyways, Dr. M did a GREAT job and it was worth every dollar. read more

I'm 58 years old and I've worked outdoors for most of my life so I have a lot of skin damage. I go to him regularly to make sure that everything is OK. He did such a a great job with my son's acne, too. My son has a lot more confidence since his acne cleared up. Very personable and a great staff too. read more

I've been seeing him for years. He's the best and really knows what he's talking about. I trust him 110%.

Very professional and helpful always for my entire family. Took the time to explain both the problems and the different options available in each situation. read more

If it were possible to post a review without stars, I would for this Doctor. Dude, I know you see lots of people and after awhile everyone's problems start sounding the same or you just know the skin secret of the universe that will work for everyone but do us all a favor and take a refresher course in bedside manner. He walked in the room and barely glanced at me, didn't ask one question and started diagnosing and throwing me sample bottles of crap I could buy at Longs. When I asked him to take a look at some spots I was concerned may be pre-cancerous an asked if he could also take a picture to monitor for any new spots, he nonchalantly said "I guess we could do that if you really want to" and proceeded to try to get me to schedule each different procedure separately. For time and convenience sake I asked why we couldn't take care of everything at once ... His reasoning was the lab might get the samples mixed up... WTF. Talk about trying to milk the insurance companies! I felt like I was at a fast food drive through. read more

Dr. McKinlay's office is downtown and very convenient. Ahead of committing to an appointment, I verified that Dr. McKinlay was in my provider network online (on my insurance provider's website) and also with the receptionist who said, "Yes, we accept your insurance, but you will pay up front in full and be re-imbursed after the claim processes". During check-in, I was forced to sign a form that stated that I did not have insurance, even though I contested that verbally and they scanned my insurance card...hmmm, that doesn't seem right? After seeing the doctor, I paid in full and was presented a receipt for services and told to file the insurance claim myself. I proceeded to print a claim form from my provider's website - my provider explicitly states on their form that if services were paid to in-network doctors, I should request a refund from that doctor.  Network providers have negotiated rates, which is why I confirmed this was a network doctor prior to my appointment. When I took my forms back to the receptionist and spoke with the office manager, I was subsequently told that they take payments up front and they are not affiliated with my insurance provider. What??!! I probably have little recourse since I have paid in full and they strong-armed me into signing a form stating that I don't have insurance, but I can share this review of my experience with other customers who might make my mistake...steer clear of this office unless you are planning on filing your own insurance claim after paying up front. The office reception and manager are awful to deal with and treated me poorly when I asked questions after paying CASH for services that are covered by my insurance plan, which is an A-rated plan and provider by the way. Was I seen by the doctor promptly and did medical services meet my needs? Yes. But I do not like to be bullied when told upfront that my insurance is accepted and risk non-reimbursement.  I just hope insurance will reimburse me minus my co-pay. Poor office management, customer service and confusing answers on payment and insurance...anyone who deals with patients should be held to higher standards when it comes to office management, disclosure, and communication. I will never go back and I never complain about anything!!! read more

I won't go back to this guy. Got the strong impression he just didn't care much about my skin issues since the chances for high price treatment were limited. I'm a senior and used to military docs but this guy took the prize for lack of personality. Even more annoying was the supercilious receptionist. For about a $1,000 worth of services, at least a polite smile would have been appreciated. read more

Dr. McKinlay was a good doctor did his best to make me comfortable and at ease although I hate needles. The prices are also reasonable ad up front. Unlike other dermatologists I visited, there isn't a lot of b.s. and lack of clarity about prices, or attempts to refer me, which I really appreciate. I'll keep coming back in the future. read more

Located in Chinatown in a somewhat confusing building, I decided to go ahead and make an appointment for a second opinion regarding my baby boy's eczema and let me tell you it is worth the drive. I've brought him to the children's ER, seen numerous doctors, was prescribed a variety of creams & ointments and nothing worked. Instead, it was all trial and error that only resulted in what it seemed, a worsened condition (my poor baby). On behalf of my 9 month old, I'm so glad to have found Dr. McKinlay because during the appointment, he carried himself professionally and displayed good bedside manners, he shows that he cares about his patients by listening to my concerns and was willing to answer questions. The medicine he prescribed was so good that it cleared my son's problem areas the same day! I couldn't believe my eyes it was only two applications! I usually don't Yelp doctors' offices but because his treatment plan was effective, I would totally recommend Dr. McKinlay to anyone who needs to see a dermatologist, both children and adults. The receptionist is also very friendly & welcoming, both in person and on the phone. She seems to have mastered a system as I've never had problems with wait time or scheduling (fingers crossed). Five stars for excellent service delivery! read more