It was my first time going to a dermatologist and I had a great experience. Dr. Tagai took his time and did a thorough exam and discussed multiple treatment options. His advice made me feel that I was in the best hands. I would recommend Dr. Tagai 10/10. read more

"We didn't know you had melanoma." That was the response I received from my dermatologist of more than a year at Hawaii Premier Dermatology when I arrived for an appointment today. I was initially scheduled to see a PA, but the doctor became involved after it became apparent that my medical history here did not reflect my history of melanoma . Mind you, this was my third visit to this office since last year. I had previously been instructed to return every six months because of my history of melanoma on my face. But what bothered me most was not simply the documentation error, but the way it was initially handled. Rather than acknowledging the possibility of an error in my medical record, the doctor initially suggested that the office was unaware of my melanoma history. I had to spend several minutes explaining and demonstrating that I had, in fact, previously been treated for melanoma, including pointing out the scar ( about an inch long) on my face from the surgical removal. The physician eventually acknowledged that my records may have been mixed up with my family history and that my personal history of skin cancer may have been inadvertently "deleted." He apologized for the mistake, which I appreciated. However, shifting the apparent responsibility toward the patient before reviewing the medical record was extremely disappointing and, in my opinion, unacceptable. When the condition in question is melanoma and I had specifically been instructed to return for regular skin checks, all I could hear from the doctor was excuses. After this, I informed the doctor and his assistant that I was done with their clinic. I did ultimately undergo a body skin examination and discussed appropriate and safe cosmetic procedures for my face given my medical history. The assistant who was present appeared visibly uncomfortable with how the interaction unfolded, and I was uncomfortable as well. I have had both great and disappointing experiences with doctors/dermatologists over the years. Unfortunately, this experience ranks among the worst. Medical records matter, particularly when dealing with a history of melanoma. Patients should be able to trust that their medical history is accurately documented and that mistakes are handled with accountability rather than initially being placed on the patient. My advice to anyone considering this practice: go somewhere else for your dermatological care. Maybe if the office took on fewer patients, there would be more time to properly review medical histories, maintain accurate records, and (most importantly) take responsibility when mistakes occur instead of shifting the blame to the patient. read more

I went to Hawaii Premier Dermatology because of the convenient location near my home and work, to get a full body skin examination. The office was busy and the receptionist was nice. As soon as the doctor came into the room, he acted funny and felt a little creepy. But he brought a nurse in with him which made me feel better. He very rushedly looked over my skin. He said that there were two spots, one of which I had pointed out, that he would like to biopsy and send to a laboratory. He promised to contact me as soon as the results arrive which would be within 2 weeks. I agreed and he took the slices, one off my chest and one off my back. Two weeks passed and there was no contact. After another two weeks passed, I called the office to check. They promised he would call the next day. Nothing. Another few weeks passed and I called again. Later that day Dr. Musaev phoned. He semi apologized for his delayed response. He told me that the delay was caused because the lab results were inconclusive and he was communicating with the lab to get more clarity into what the results mean. He wanted me to come back for further tests. The way he told the story just didn't sound right, so I decided to change to a different dermatologist. I asked his office to send the lab results to my primary care doctor. Last week, I went to a new dermatologist. She showed me the results from the lab. They were very clear. She looked at the spot and confirmed that the rough skin is very common, called keratosis, which is exactly what the lab results said. She said that the best standard of care is to treat with liquid nitrogen, that a biopsy and lab analysis are not necessary. Basically, Dr. Musaev did two biopsies that were not necessary; One left a scar across my chest because of the way he sliced my skin. He didnt treat the whole area with liquid nitrogen which would have solved the problem. He failed to contact me repeatedly over two months which left me panicking about the possibility of skin cancer. He lied about the lab results and attempted to cover his neglect by saying that he was communicating with the lab for clarity. People need to have confidence in their doctor. His words and actions show that he is not someone who deserves this confidence. He is not trustworthy or competent. Not recommended. read more

I had a very pleasant experience coming here for my son's acne problems. I called to make an appt as a new patient and they were able to see us in 2 days! The receptionists, nurses and the doctor were welcoming. Doctor was personable and thorough in explaining what to do to help our concerns. Our appt was at 1pm and just note they're closed for lunch before that so you'll have to wait in the hallway. Parking was also in the Pan Am building so it was easy to get to. I will be coming back here since it was so much easier to make an appt and they were compassionate and thorough. read more

Hawaii Premier Dermatology - Dermatologists Near Me - Honolulu, Hawaii

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The doctor was kind and considerate. We came in was greeted with aloha, obviously not from the same receptionists. People need to remember we're in Hawaii, and in Hawaii we have aloha. And if your crew doesn't have it, leaves a bad taste in overall experience. read more

So so so so good! This team at Hawaii Premier Dermatology is top notch! Love their attentiveness, they are young and vibrant, they know the latest information and technology. Staff is efficient and The Doctor listens and is very knowledgeable and professional! I had to check to skin discoloration and did biopsy both didn't hurt and came back all clear! Yaaay If your in need of a Dermatologist on Oahu this is wonderful dermatologist . Don't forget to get your skin checked and stay vigilant! Would definitely recommend to my family and friends. Parking is also free! Great location! Grace hi and thank you! read more

Hawaii Premier Dermatology is fantastic! I saw Justin Maio, PA-C for concerns with sebaceous hyperplasia and seborrheic dermatitis, and I had a great experience from start to finish. They took me right on time, and the entire process was seamless -- from the friendly front desk staff, Shirley and her colleague during check-in, to my visit with Justin. Justin was thorough, took his time examining my skin, and clearly explained both the diagnosis and treatment options. I returned for a second appointment for hyfrecator treatment for my sebaceous hyperplasia, and although I don't have a high pain tolerance, he was incredibly professional, gentle, and made me feel at ease throughout the procedure. I truly appreciate the care and professionalism of the entire team. Thank you, Hawaii Premier Dermatology! read more

I've had dyshidrotic eczema for the last 10 years and with the birth of my first baby was washing my hands a lot. I put in inquiries to different derms for a major flareup, and they had 1-2 month waiting times! Hawaii Premier Derm though called me back before 8am to schedule 2 days later. The scheduler made it super easy for my schedule as a mom and their web portal was super easy too. Parking was easy as well. Mikaela the medical assistant was friendly and Dr. Tagai really took the time to listen and assess my flareup. He had me do wet wraps and provided multiple prescriptions in case needed since I had this inflammation for over 6 weeks. After doing this for 3 days, my fingers were way better. I was even more impressed when Mikaela called me multiple times to follow up on my treatment to see if there was improvement. This office really takes care of its patients. read more

Before my appointment I called to make sure they accepted my insurance and asked about a copay, they told me that my insurance would be accepted and there would be no copay. I went in for my apt and it was rushed and when I came out they told me that there was a copay of $80 and the visit wasn't covered by insurance and I had to pay another $200. Such a scam. read more

I was able to get an appointment within a few days of calling as a new patient. The receptionist on the phone was so friendly and kind and exhibited great customer service. When I arrived for my appointment the worker at the front desk knew exactly what she was doing and answered any questions I had. After filling out forms, I was taken in quickly and after a brief chat, Dr. Tagai came to see me and listened to my concerns. He was able to check out my areas of concern and answered questions I had. He was also able to provide next steps and solutions for my problems. Office waiting room is big and clean. The examination room is also clean and well kept. Parking: Can park in Pan Am building lot and they validate for 30 min (it's $3/30min). read more

I was recommended by my PCP to see Dr. Tagai for my alopecia that I was diagnosed with for about a year and a half. At my first appointment, Dr. Tagai was very interpersonal and clearly explained my options for treatment and how the treatment procedures would work. While I can't provide many details about my treatment, it did include a cortisone shot. Within 3 weeks of the first shot, my hair started to grow! The first two "before" photos were taken in February and April. The last three "after" photos were taken just today in June after my 3rd shot about 3 days ago. Additionally, the staff is very helpful and friendly. I've had a wonderful experience with this office, staff and doctors! I highly recommend them read more

Hawaii Premier Dermatology - Before treatment - Dermatologists Near Me - Honolulu, Hawaii

top notch, convenient, easy to schedule & professional. Been trying to be seen for a non emergent skin condition on The Mainland for months, these guys scheduled me within days of scanning the QR code. RX of a topical AB & steroid & im 95% improved, couldn't be happier read more

That man in the picture at Hawaii Premier Dermatology I believe saves lives ! Amazing service and after follow up 5 star because he cares about his patients! Think he saved my life!!! Doc is very detailed and focused on doing what needs to be done so patient has a successful cure! Mahalo:) read more

Dr Tagai is an extremely gifted, caring dermatology!!!! Mahalo Everyone Looking forward to working with you in the future! read more

My boyfriend had a cyst on his head for months & we got a quick appointment with the help of Shirley, she was so sweet & very mindful to our needs. Dr was so fast with his biopsy & really careful. WE LOVE HAWAII PREMIER DERMATOLOGY read more

Hawaii Premier Dermatology - Dermatologists Near Me - Honolulu, Hawaii

It's been 2 weeks since this clinic said I was going to get the necessary medication I need for my eczema. Luckily my eczema has been clearing up on its own without medication. Will absolutely not be going back to this clinic. Very unprofessional. read more

LOVE this office!! I had a cyst that pretty much blew up over night triple the size of what it was originally was and I was in pain! I've never been to a dermatologist, so I was calling all over the island. After having multiple horrible experiences with other offices, this one was a breath of fresh air!! The front desk was sweet and understanding of my pain and got me in the same week. When I got there, everything was the same as on the phone, welcoming, sweet and understanding!! Dr. Tagai was amazing too!! Fun, making you feel like it's all good they got this! I'm a true believer of everything happening for a reason, so thank you other offices for being horrible, cause I found the right one!! And now that we have built trust, I'll be bringing in my two teen daughters for check ups. Mahalo Hawaii Premier Dermatology!! Appreciate all of you!! read more

Let me tell you why you won't want to see any other dermatologist after you see Dr. Musaev: He listens to you, you will never feel rushed. He honestly cares about his patients and your concerns are important to him. His care for his patients goes above and beyond the rest. Dr. Musaev diagnosed my melanoma cancer in Nov '21. I couldn't have asked for a better doctor to see me through that difficult time. Example of going above and beyond: I lost a lot of my hair and he recommended a great hair supplement which worked wonderfully. He later CALLED me to warn that an ingredient in it may interfere with my thyroid lab levels and to tell my endocrinologist. The office staff is incredible, too. I've been with Shirley Ann and Grace for just as long and they are incredible. The whole staff is professional, kind, understanding and most of all excellent with communication. They are diligent in returning calls and work hard with you and your insurance to get what you need. Dr. Musaev is the best, he's like ohana! read more

The friendly receptionist on the phone was professional and provided excellent customer service. I also appreciated that she booked my appointment as soon as I requested it. When I arrived for my appointment, the front desk clerk assisted me as a first-time patient and helped me complete the questionnaire on an iPad, instead of having to fill out many paper forms about my medical history, etc. The office waiting room is spacious, clean, and pleasant. I enjoyed my stay for less than 5minutes before being asked to move to the examination room, which was also clean and well-kept. As soon as I moved, Dr. Tagai came to see me and listened to my concerns. He quickly diagnosed me with eczema and advised me on which product to use. Thank you, Dr. Tagai and staff. read more

Office experience was terrible. Little consideration for the time of other people. My apt was supposed to be at 4:30. I arrived at 4:23. I waited as one receptionist was on her phone texting, and the other was with a client. Once the client left the same receptionist that had been talking to the client asked me to check in. All the while the other receptionist is still texting away on her cell phone. Once I checked in I filled out the online ppw. The receptionist calls me to the front and asks me who my primary care is I said I don't know someone at Kaiser ( it was newer and I have not seen them yet). Then the receptionist proceeds to drill me about my Kaiser insurance that I don't want to use because they don't even accept it there. I wanted to use my HMSA as they are in network with my HMSA. Then she takes my HMSA card again, walks to the back and returns about 5 minutes later telling me that that they can't see me unless I pay out-of-pocket. She tells me Out-of-pocket price is $250. I said no way and asked why they just couldn't use my HSMA insurance? She tried to tell me HMSA would not pay unless they were primary so I asked her to call the insurance to see and she literally just sat there and stared at me. Finally, I said it's fine I'll go somewhere else. Pretty sure she didn't want to call because it was nearing 5 o'clock. I get to my car and a SIMPLE Google search revealed that my HMSA would be the primary insurance. I drove from Kaneohe after work and all for nothing. I really feel like they didn't want to check the insurance because of the time of my apt and they did not want to stay later even though they scheduled me at 4:30. read more

This place was amazing! Everyone was so nice and welcoming - made for a great experience, especially my fist time here. Everyone was so knowledgeable and I can't wait until the next treatment! 100% recommend. read more

Highly recommend. Very friendly staff and good service. Front desk was very helpful and gave me the informations I needed before making an appointment. read more

Dr. Tagai was only interested in doing the bare minimum on my visit even suggesting I see a plastic surgeon for a non-cosmetic sebaceous cyst and a separate referral to another doctor for a milia/tag on my eyelid. Sadly, it seems that this clinic is focused on maximizing profits for minimal care (possibly because I also didn't have insurance and I was paying out of pocket). Did I mention that I was charged even before I saw the doctor? I do appreciate the refund but not the time completely wasted. read more

This office is so friendly and helpful and Dr. has a very welcoming attitude & attentive to your needs. Very easy to talk to and great at his job read more

My experience in the office was great, staff was very professional and had the answers to all my questions. Quality dermatology care!

I can't praise Hawaii Premier Dermatology enough! As soon as I stepped into the office, I was greeted by the friendly and welcoming staff which made me feel at home. Dr. Musaev is a phenomenal dermatologist! He is very knowledgeable, attentive and caring. He listened to my concerns, explained my diagnosis thoroughly and came up with a treatment plan that worked wonders for me. The entire team at Hawaii Premier Dermatology is exceptional! They're professional, efficient and truly committed to providing top notch care. I've never felt more comfortable and confident in a practice before. If you're searching for a dermatologist in Hawaii, your search ends here! Hawaii Premier Dermatology is awesome!!! read more

A lovely office with kind and compassionate staff. I had a wonderful experience! Thank you Hawaii Premier!

I took my friend here for her treatment, and the staff was very professional and knowledgeable and were able to answer all questions we had!