Dr Sakamoto and Eric are very professional, personable and caring. I cannot say the same for their…read morestaff which on multiple occasions has shown to be impatient when I ask them questions on the phone. I literally have heard them sighing on the phone with rudeness and responses preceding with "Like I said . . . " The last one had a high-pitched voice and didn't project her voice, so I asked her to repeat what she said. She sighs and gives me the as I just mentioned bit when lo and behold, she is calling to reschedule a July appt. No wonder I couldn't put 2n2 together. Her quiet voice coupled with the fact that it is the first week of April, I never thought she'd be calling me about a July date. She seemed irritated that I told her I couldn't hear her the first time.

Great doctor! Very understanding and attentive…read more Definitely deserving of a 5 star review! I would definitely recommend him!

Had to visit Dr. Gill immediately for a skin issue and I was lucky enough to have the first…read moreappointment for the following day be available. I quickly and easily was able to book online, and the confirmation you receive was extremely helpful and detailed in showing you where to go, parking, and all details of your appointment. Great touch! Check in was simple and easy. The office is beautiful and extremely clean with a 180 degree view of Waikiki/Diamond Head. Dr. Gill was extremely sweet, very helpful, and 100% transparent about her consultation advice and recommended treatments. She was able to clear my skin issue immediately and prescribed me with a regimen to clear my acne which has worked wonderfully! As for payment, the consult is $150 no matter what. However, Dr. Gill and her husband, Shad (who's the receptionist), assist you in creating a form to send to your insurance for reimbursement, and it was a breeze for me. Got my reimbursement check within a week! I've been to 4 dermatologists in my life and Dr. Gill is definitely #1 for me! Highly recommend!

I I live in Makaha. I was willing to travel to Kahala in order to keep my wonderful dermatologist…read moreDr Fancher. Unfortunately, this center is too corporation instead of patient care driven. Receptionist are not customer friendly. They don't know how to relate to patients. The times I've spoken to the receptionist / scheduler gave a vibe of they're doing me a favor by being their patient. They're the first I've ever heard of referrals from primary dr. expiring even after you've become a regular patient already. Person that called to reschedule my appointment today said they didn't have an appt. for both my husband and I, only for me. I tried to explain that on our last visit, Dr Fancher asked receptionist to book my husband and I together. Which turns out that wasn't done. Receptionist kept interrupting while I was explaining that we did get a new referral. She said they haven't received the new referral. I finally told her her to listen, so she finds it but the new referral from the primary physician was wrong because referral is for Dr Fancher instead of to the Hawai'i Dermatology Center. BTW. Yet no one ever called the primary or the patient. They Couldn't be bothered. Whoever that scheduler was needs to tone down her ego and maybe listen to patients before assuming. So unfortunately as much we love Dr Fancher, this is too much aggravation just to see doctor.

I had a severe case of eczema and nobody seem to give me the right type of meds. I even went to the…read moreER twice! Dr. Sato was the only one who gave me the CORRECT MEDICATION. Thank you Dr Sato! the staff was also great !

The experience I had with Ryan Sato was extremley bad. I…read morehad a cyst on my face covered by scab. The scab was new and still healing. However, Ryan Sato used his hand to peel the scab off. I screamed then he stopped. It was bleeding and he didn't give me anything to wipe. He didn't even apologize. Instead, he said that "this will leave you scar on your face" with an extremely unprofessional voice. (If this will leave scar, it is all because of you!!!) Before he left the room, he didn't give me anything to cover my bleeding wound. I even had to ask him if "I could please get a bandaid?" The whole process was rushed and unprofessional. If you are an attorney, please contact me. I took a lot of pictures.

Updating my review below. Dr. Chong took matters into her own hands and personally reached out to…read moreresolve my disappointing experience with her business office. I was disappointed with her business office and how they had handled my bill. Per Dr. Chong, she had not idea that her business office had handled my bill in such a way. She was eager to have it resolved and reached out multiple times.

I was referred to Dr. Chong by my family doctor. During scheduling and at check-in, I asked whether…read moreremoving skin tags on my face would be covered under my dermatology visit. I was not informed that this procedure would not be covered by insurance. When I checked out, I was shocked to see an additional charge of over $300 out of pocket. I expressed my concern and asked to speak with the dermatologist. Dr. Chong handled the situation professionally and agreed to dismiss the charge, acknowledging that her staff had not clearly communicated the insurance details in advance. I appreciate that the issue was resolved, but I do hope the office improves communication regarding coverage and fees to avoid surprises for future patients

It was my first time going to Aesthetics Hawaii and I'm so glad I did! Dr. Yew and his team are…read moretruly amazing and knowledgeable. It was my first time getting lip filler and Dr. Yew showed me different videos of how it all works and explained some of his recommendations. I also had many questions regarding my TMJ and botox. He explained to me what he believes would help, and gave me great recommendations of how to help relieve the headache tension. He was very detailed and answered every question i had. Nurse Jen also did an amazing job at assisting Dr Yew as well. I was honestly nervous getting lip filler for the first time but Dr Yew and Nurse Jen made the whole process so comfortable for me. I really love how Dr Yew starts off with the sound bowl before the injection process as it really helped me calm down a bit. The whole process was smooth and I left feeling very satisfied! I can't wait to come back again for any future services!

Dr Yew is incredible-like an artist for Botox, fillers and lips. I'm struggling through devastating…read morenews and what a difference to be with a Christian Dr who prays in his office for you! He is calming, kind and a blessing to have him as my Botox Dr. Thank you Dr Yew, you are an amazing person.

Best med spa on the island, hands down. Doctor-led, incredibly knowledgeable staff, and results…read morethat speak for themselves. Natural, beautiful, and always a luxury experience. 10/10. I get all my services done here. From Botox, facials, liquid IVs, love this med spa!

Highly recommend this Med Spa, Dr. Foo and his staff! I…read morehave had multiple treatments including GLP1 shots, Pico laser, Chemical peel, Tox (Juveau), and most recently Morpheus8. At this point I have had interactions with every staff member and they are all so positive and kind. I have a very low tolerance for pain... a baby if you will. Dr. Foo always checks in with me and the staff always takes their time numbing me, answering any questions I have and calming my nerves. I have had such great results with my weight loss, I am now working on lifting and tightening with Morpheus8 while the Pico laser is helping to break up all my sunspots. It is definitely an investment, but I can see a difference and my friends ask what I'm doing so I know it's working. I would give more than 5 stars if I could.

Hawaii Premier Dermatology is fantastic! I saw Justin Maio, PA-C for concerns with sebaceous…read morehyperplasia and seborrheic dermatitis, and I had a great experience from start to finish. They took me right on time, and the entire process was seamless -- from the friendly front desk staff, Shirley and her colleague during check-in, to my visit with Justin. Justin was thorough, took his time examining my skin, and clearly explained both the diagnosis and treatment options. I returned for a second appointment for hyfrecator treatment for my sebaceous hyperplasia, and although I don't have a high pain tolerance, he was incredibly professional, gentle, and made me feel at ease throughout the procedure. I truly appreciate the care and professionalism of the entire team. Thank you, Hawaii Premier Dermatology!

Horrible horrible customer service. Their front desk reception was beyond rude. Was referred by my…read morepediatrician for my daughter. My appointment I made was at 2:30, the initial appointment I had confirmed. There's thunder and rain outside I arrive at 2:30, use the bathroom and come back. I have two year old child with me. She begins to lecture me, about a grace period, you will have to wait because you were late. Every single doctor I have met in come across has always made us wait. "Oh I guess we can see you" It was her tone her treatment, we are brand new our fist time navigating the building. No grace, no aloha, terrible terrible customer service. This is how they treat people on their first visit.

I've been a patient of Dr. Kitagawa's for nearly 15 years, both for medical and cosmetic…read moredermatology, and I'm surprised I haven't written a review before this. Historically, I have been treated for teenage and adult acne with great success. Recently, I've had a number of Vbeam and PicoSure laser treatments for pigmentation and anti-aging that have been highly effective. The medical assistants, especially Jocelyn :), are incredibly knowledgeable and kind. Jocelyn has helped me build a daily skincare regimen of SkinBetter, SkinCeuticals, AND over-the-counter products. I trust her expertise and she practices what she preaches. I highly recommend Dr. Kitagawa's office!

Don't recommend. Not friendly, terrible bedside manners, and poor communication skills.read more

I have been a patient of Dr. Grekin's at Dawson Dermatology for many years. She is the best…read moredermatologist I've ever had, and I've had many over the past 38 years over our many moves. She goes above and beyond for her patients, listens, cares, and even saw me for an emergency when I needed to come in. The office staff is also wonderful, as are the nurses. I am lucky to have her as my dermatologist.

It all started with me hiking on a hot summer afternoon without sunscreen protection. I got…read moresunburnt and my lips chapped. It led to parts of my lip cracking and unfortunately the situation got worse. I used lip balm and Vaseline where it helped but the issue never resolved. At times the skin near my mouth dried out and then would shed dead skin. This was a vicious cycle that wouldn't stop. After trying OTC remedies with no luck, I finally went to a MinuteClinic where I was advised I had an infection. The nurse practitioner prescribed me a steroid cream that had immediate results but sadly, it didn't go away 100%. My lips would crack but not as often and my lips became numb, and food didn't taste that good. During a telehealth appointment with my PCP, I addressed this issue and she also prescribed me a steroid cream. We eventually had a follow-up appointment in 3 months where I informed my PCP that the irritation was less severe but persisted. We agreed it was time to see a specialist. I was advised to see Dr. Kevin Dawson of Dawson Dermatology (DD) located of the 4th floor of Queen's POB I. Making an appointment at DD was easy as I decided to take off from work on one their opening slots. On the day of my appointment, I made sure to arrive early to complete the necessary documentation as this was my first visit to DD. Before going up the elevator, I took my temperature on the ground floor and with a satisfying reading, the staff gave me a sticker as proof my temperature was taken and no fever. The office of DD is also well prepared with a device to take your temperature and had a partition between you and the staff. It was just before the holidays, so they had a Christmas tree with several large screen TVs in their waiting area. The check-in process was standard. I submitted my insurance card and DL, and completed their forms. Once completed, I was soon called to a room where one of their staff asked me multiple questions which included what medication/prescriptions I was taking. I'll be frank where I don't remember the names of them, and I didn't have them with me. The staff troubleshooted by asking me where I went to pick up my meds and he was able to call and obtain the information needed. Dr. Dawson entered the room, and he assessed the irritation around my mouth. I was asked a series of questions trying to diagnose the source of this irritation. I was informed it is difficult to pinpoint the source, so he advised me to eliminate using some applications and necessities I disclosed. He also prescribed me a different ointment to use and advised me to either call 911 in case of an emergency or to call his office sooner than the 1-month follow-up appointment. During my post 1-month follow-up, the appointment went very smoothly with his staff checking on the status and following-up with Dr. Dawson's suggestions. I eliminated my baking soda toothpaste and the irritation healed nicely after 2 weeks of his prescribed ointment. But during a recent hike where it was quite hot and humid, the same area flared up and so I started to use the ointment again. Now that we have a better understanding of my irritation, I was advised to continue to use the ointment should my skin flare up again for up to 2 weeks in a month. I was also pleased to be informed my prescription is good for up to 2 refills and for me to call the pharmacy directly should I run low. Overall, a very satisfied patient under the care of Dr. Kevin Dawson and his staff. There was a hiccup with my card payment for my initial visit but because I have experience with the credit card processing issues, it was no biggie as I verified my single payment via my credit card company via the phone app. If you should have issues with your skin, I would recommend Dr. Kevin Dawson of Dawson Dermatology. 2022 #5

After a major weight loss, I decided to do a body lift with Dr. Shim. It was a big decision, but he…read moremade me feel confident about it. The results honestly changed how I see myself....The staff at Asia Pacific stayed on top of everything during recovery

I don't typically write reviews, but this experience truly stood out and deserves to be shared. I…read morerecently underwent an upper blepharoplasty and lip shortening procedure, and from start to finish, the entire experience was exceptionally well organized and thoughtful. From the very beginning, the entire process was handled with incredible care and attention to detail. My pre-op appointment with Kristine was extremely thorough--she carefully reviewed both pre- and post-operative instructions and took the time to answer every question, which made me feel confident and completely prepared well ahead of surgery. Immediately after that visit, Laura emailed me everything we discussed in clear, detailed written form: pre- and post-op instructions, prescriptions to pick up in advance, check-in times, and all logistical details. There was truly no room for confusion. I felt fully prepared weeks before my procedure even took place. On the day of surgery, the care continued to be outstanding. Ana and Char made me feel calm and comfortable from the moment I arrived--everything from letting me choose my music in the operating room to making sure I was warm and at ease. In recovery, my PACU nurse, Tricia, was wonderful. She ensured I was comfortable, monitored my vitals closely, confirmed transportation details, and made the entire recovery process feel smooth and reassuring. Dr. Ching was exceptional throughout the experience. He checked in with me beforehand, answered all of my questions, and during the procedure itself--done under local anesthesia--he calmly walked me through each step and made sure I was comfortable the entire time. Today is my first day post-procedure, and I feel completely fine. I didn't even need to take any of the prescribed pain medication. As someone who had never had surgery before, I couldn't have asked for a better experience. From start to finish, the care was truly top-of-the-line.