This was only my second time visiting the office for dysport touch up/follow up. During the…read moreappointment I was told I would need an additional 24 units(4 of which would be complimentary). So I was sure to clarify 20 additional units at $5 a unit. Total around $100(yes I did clarify $100). To which the injector said yes. When I walked to the front to pay I was told 3x that price, over $300. Obviously I was shocked and objected, but I was met with a condescending tone. I was told that there must have been a misunderstanding on my part and that I was told Botox units. Even though I was Sure I clarified the dose and pricing prior to injection. The women continued to repeat herself over and over in a rude manner stating there was nothing she could do and that technically I was given $5 a unit but for 60 units not 20. So beware they dose in Botox units no matter which product they provide to you and even if you clarify the price and dosing they will change it on you before you check out. This is deception marketing. This strategy is to confuse you and require you to do the math at bedside to figure out your actual cost. Huge disappointment. Extremely embarrassing situation that they exploited. This is suppose to be a treat.

It was my first time here it was such a beautiful Office. They were very welcoming, and Elissa was…read morevery knowledgeable and so sweet . I got Dyport and although my event was in a few days it kicked in quick by the early morning of Friday which I came Thursday. If you have an event within 2-3 days dyport is amazing . Thank you Elissa I will be coming back .

Best med spa on the island, hands down. Doctor-led, incredibly knowledgeable staff, and results…read morethat speak for themselves. Natural, beautiful, and always a luxury experience. 10/10. I get all my services done here. From Botox, facials, liquid IVs, love this med spa!

Highly recommend this Med Spa, Dr. Foo and his staff! I…read morehave had multiple treatments including GLP1 shots, Pico laser, Chemical peel, Tox (Juveau), and most recently Morpheus8. At this point I have had interactions with every staff member and they are all so positive and kind. I have a very low tolerance for pain... a baby if you will. Dr. Foo always checks in with me and the staff always takes their time numbing me, answering any questions I have and calming my nerves. I have had such great results with my weight loss, I am now working on lifting and tightening with Morpheus8 while the Pico laser is helping to break up all my sunspots. It is definitely an investment, but I can see a difference and my friends ask what I'm doing so I know it's working. I would give more than 5 stars if I could.

Got a great hydra facial on my last day visiting! Experience was very calm and did not feel rushed…read morewhatsoever. Cristylin was super attentive. Will be back when I'm in the area!

The only facial I've ever had that my skin looked worse and my stress level went up afterwards…read more In fairness , they did recognize their many mistakes and without me having to ask tried to make up for the poor service and botched execution with free products , services , and gift cards - but I won't be taking the risk of going back.

I've been a client off and on for years. We live in Hawaii and all l ow the cost of needs let alone…read morewants are crazy. BUT WAIT!!!! There is a way to have your wants and to have them met by the most experienced and highly trained staff I know. I'm hi I h s big shout out to LEILANI!! So understanding and honest! Never made me feel like I HAD TO BUY ANY TREATMENT!! Thats what you get from the top of the line MedSpa in Hawaii. The best. Leilani was gentle, explained EVERY PART of my treatment and not once did I feel uncomfortable or in pain. Her work ethic is second to none and I would trust any of their staff but Leilani has a special talent for doing treatment that should hurt but you'd never l ow!! I can't wait for my next appointment! They offer a variety of plans to help you not break the bank while still receiving top notch care. Also the ladies at the front are the best! Always prompt smiling ready to calm your nerves like they did for me. GREAT JOB HONOLULU MEDSPA!! You all deserve a raise With much aloha SAN S.

Leilani is thee best! Not only is she so talented and gentle with my wants and needs, she is so…read moreeasy and fun to talk to, it's like a mini therapy session! Leilani is super informative and knowledgeable, she's also very thorough too! Thankful for Leilani, she gives you the autonomy to make decisions and you don't feel pressured to do more than what you want or need.

Dr Sakamoto and Eric are very professional, personable and caring. I cannot say the same for their…read morestaff which on multiple occasions has shown to be impatient when I ask them questions on the phone. I literally have heard them sighing on the phone with rudeness and responses preceding with "Like I said . . . " The last one had a high-pitched voice and didn't project her voice, so I asked her to repeat what she said. She sighs and gives me the as I just mentioned bit when lo and behold, she is calling to reschedule a July appt. No wonder I couldn't put 2n2 together. Her quiet voice coupled with the fact that it is the first week of April, I never thought she'd be calling me about a July date. She seemed irritated that I told her I couldn't hear her the first time.

Great doctor! Very understanding and attentive…read more Definitely deserving of a 5 star review! I would definitely recommend him!

I started my laser journey back in ~2018 and I'm so glad I did! I used to have very thick, dark…read morehair that would grow back almost instantly after shaving. After just a few sessions with Shauna, I noticed a huge difference -- my underarm and Brazilian hair became so much thinner and grew back much slower. Now, years later, I hardly have to shave at all! Truly a life saver that's saved me so much time and money in the long run. If you've been thinking about laser hair removal, I can't recommend it enough -- definitely one of the best investments I've made for myself!

love everything about LA Lazer Hawai'i , Shaunalei is the BEST!!! first of ALL she is so welcoming…read moreand so comfortable to do Lazer with . She makes sure you get the best results and always making sure you're comfortable with the heat settings and moving in a HAIRLESS PROGRESSION ! THANK YOU SHAUNALEI

Alanna was very professional, made me feel very comfortable and encouraged me from the start to be…read morepicky about the shape of my brows so that they'd be exactly how I wanted. Not only that, the application was very quality. My brows barely even peeled and I had great retention. (In the past I had to get procedures redone because of poor retention) but this time they were perfect! The cherry on top is that she offers a free touch up after the initial session to just make sure they're perfect. This was the deciding factor of why I went with studio Masami and it really helped me to feel like she goes above and beyond to provide a great service. Overall I'm very happy with her and will be returning to her from now on for all eye brow needs. If you're on the fence, GO WITH ALANNA!

I saw Lea based on a referral for laser hair removal (legs). She is awesome! There was minimal pain…read moreand I notice a difference after only one treatment (I have thick black leg hairs)! Lea explains everything ahead of time and is really personable. She also checks in with you to ensure that you are comfortable. Plus a bonus is that the prices are reasonable.

Love the noticeable improvements from non-surgical skin tightening & slimming facial procedures!…read more Jeannie knows what to recommend with great results that can be easily maintained. So nice to have her as my trusted go to! Try & see for yourself!

I've always had noticeably thick upper arms. Whenever I…read moregained weight, it mostly went to my upper body -- especially my arms, which were the part I felt most insecure about. That's why I always felt uncomfortable wearing sleeveless clothes. I had thought about getting liposuction, but ended up trying a treatment called InMode instead. At first, I didn't really notice much of a difference, but after about five sessions, I could visibly see the fat reducing. My arms became much smoother and slimmer. I'm really happy with the results and would definitely recommend it. Next, I'm thinking about getting the same treatment on my stomach.

1.they are not the cheapest as they advertise . Look around at other places and get on mailing…read morelist. Other places offer price match. I have found neurotoxins (Botox-letybo- Juneau) as low as $6 and daxify $7, from very good businesses. And 3 syringe fillers $660. The sales are out there!!! 2. They have you place lidocaine on a popsicles stick so you can put on yourself either in the waiting room or the bathroom/ how turn and burn is that? You'd think with HIPPA they would give you some privacy and anonymity. 3. Roughly 2 years ago give or take, they went through a number of nursing and support staff, they gave me double the amount of GLp that I was being prescribed. I know this for a fact as I am fully aware (now) of dosing and measurements. I was scarred at the injection site, had huge side effects and they took no accountability; rather they blamed me. (Use IVIM or HERS) When I asked the first time they told me I didn't understand how they added b-12 and other things to the formula so the dosage was always different -nope!!! They had to many staff in and out. And they completely dropped the ball between pass offs from the person who checked with me, the second nurse who gave me the vials, then the dad who had me pay- all in the same room with glass case and the payment desk. 4. When addressing the 2 scars they did 2 microneedling sessions (about 10 minutes) and amber thought 2 -3 more would probably take care of it, but wanted me to pay for the sessions out of pocket. Even though I was an established client for various treatments. And it was their inattention to detail that cause me to scar at injection site All in- I think I gave them close to 8k. Had my cousins and my mom go there because I thought (at the time) they were well priced and seemed like decent Christian people. Now I think they are all about money; and to use a restaurant phrase "turn and burn" . I think they get clients in and out, rushed through- with little care or concern- because the entire family takes a salary, mom -dad-daughter and son in law. Now I am aware there are many other great med spas that offer similar or even better values. You don't numb yourself, and they give you time-detail- and even "free touch ups"; not to mention time to discuss concerns or how to move forward feasibly with a budget in mind I hope others had a good experience, this review is very late because I was waiting for a family member to finish their pre paid banked units. Dr. Schaefer is very personable and she's very nice when in the chair, but the business model and the way they treat their good customers who have valid complaints or issues are just horrid! I now go to Sakura Aesthethis and they are much much better

I've gotten Botox several times now, and this is the first time I've truly felt heard and respected…read morein the process. Dr. Schaefer is incredibly knowledgeable, gentle, and refreshingly honest. I came in expecting to receive around 40 units or more based on past experience, but she ended up doing just 25. I could tell she knew exactly what was best, even without overexplaining. That kind of integrity is rare. Most providers would have taken the higher number without question, but Dr. Schaefer clearly prioritizes a natural, beautiful result and not overselling. The entire experience felt ethical, calming, and tailored to me. I left this appointment confident that I got exactly what I needed and nothing I didn't. I'm also glad she went the minimal route this time, and if I feel like I need more in two weeks, I can always come back. I'd much rather have that than be over-injected the way I have been in the past. I'm so grateful I found her, and I won't be going anywhere else. Highly recommend, especially if you want results that are elegant, authentic, and delivered with care.

Had to visit Dr. Gill immediately for a skin issue and I was lucky enough to have the first…read moreappointment for the following day be available. I quickly and easily was able to book online, and the confirmation you receive was extremely helpful and detailed in showing you where to go, parking, and all details of your appointment. Great touch! Check in was simple and easy. The office is beautiful and extremely clean with a 180 degree view of Waikiki/Diamond Head. Dr. Gill was extremely sweet, very helpful, and 100% transparent about her consultation advice and recommended treatments. She was able to clear my skin issue immediately and prescribed me with a regimen to clear my acne which has worked wonderfully! As for payment, the consult is $150 no matter what. However, Dr. Gill and her husband, Shad (who's the receptionist), assist you in creating a form to send to your insurance for reimbursement, and it was a breeze for me. Got my reimbursement check within a week! I've been to 4 dermatologists in my life and Dr. Gill is definitely #1 for me! Highly recommend!

I I live in Makaha. I was willing to travel to Kahala in order to keep my wonderful dermatologist…read moreDr Fancher. Unfortunately, this center is too corporation instead of patient care driven. Receptionist are not customer friendly. They don't know how to relate to patients. The times I've spoken to the receptionist / scheduler gave a vibe of they're doing me a favor by being their patient. They're the first I've ever heard of referrals from primary dr. expiring even after you've become a regular patient already. Person that called to reschedule my appointment today said they didn't have an appt. for both my husband and I, only for me. I tried to explain that on our last visit, Dr Fancher asked receptionist to book my husband and I together. Which turns out that wasn't done. Receptionist kept interrupting while I was explaining that we did get a new referral. She said they haven't received the new referral. I finally told her her to listen, so she finds it but the new referral from the primary physician was wrong because referral is for Dr Fancher instead of to the Hawai'i Dermatology Center. BTW. Yet no one ever called the primary or the patient. They Couldn't be bothered. Whoever that scheduler was needs to tone down her ego and maybe listen to patients before assuming. So unfortunately as much we love Dr Fancher, this is too much aggravation just to see doctor.