From start to finish Comfort Generations did what was expected with professionalism, cleaniness,…read moretimeliness, and communication. We shopped around for a new HVAC system and this was by far the bet price!

Comfort Generations was hired as a third-party installer through Home Depot Project Loans for a…read moreheat pump installation at my home three years ago. The installation replaced an old oil furnace, and at the time everything appeared fine. Unfortunately, my experience since then has been extremely frustrating and disappointing. In March 2026, my heat stopped working during a weekend when temperatures were in the 20s. Because it was an emergency, I contacted a local HVAC company that was nearby and able to respond immediately. After diagnosing the issue, the technician discovered the condenser had completely leaked out its refrigerant. During the inspection, he pointed out that Comfort Generations had reused the old underground line set from the oil furnace installation instead of replacing it properly. The old line ran underground, through a brick fireplace, and into the basement. Even worse, the original copper line was 3/8", and Comfort Generations had adapted and soldered a 5/8" pipe onto it to make it work. The technician explained there was likely a leak somewhere in the inaccessible underground/fireplace portion of the line set and recommended replacing it entirely with a new direct run into the basement. I agreed, and he replaced the line set the next day. The system was running again by that afternoon. However, the very next morning, the heat stopped working again and the unit would not turn on. The technician returned within hours and determined the TXV valve was likely defective and needed replacement. Since the system was only three years old, he advised me to contact the original installer because the part should still be covered under the Lennox manufacturer warranty. I contacted Comfort Generations, and they sent a very inexperienced technician who spent nearly four hours on the phone with technical support trying to diagnose the issue. In the end, he claimed the line set must be leaking -- despite the fact that it had literally just been replaced because of the improper original installation. He left saying he needed to speak with his manager and that someone would contact me regarding warranty coverage and repairs. No one ever called. After nearly two months of hearing nothing, I contacted Home Depot directly. During a three-way call, Home Depot instructed Comfort Generations to contact me. Within minutes, someone from their office called and had me explain the entire situation all over again. I was told the field manager was out of the office, but once he returned they would discuss the situation and call me back to schedule repairs. That call took place Monday morning, 5/18. By Wednesday afternoon, 5/20, I still had not received a callback, so I contacted the office again. I was told Amy handles service calls and was out of the office, but that she would call me the following day. I was also told the field manager would contact me and they would reach out to Lennox. It is now the end of day Thursday, 5/21, and I still have not received a call from Amy, the field manager, or anyone else from the company. Meanwhile, I've been forced to rely on emergency heat during colder weather, resulting in astronomical electric bills, and now that temperatures are reaching the 90s, I have no air conditioning either. After researching online reviews, I found multiple customers reporting the exact same issues: lack of communication, unreturned calls, repeated delays, and going months without heat or AC while waiting for service. This level of customer service is completely unacceptable. I would strongly caution anyone considering using Comfort Generations, especially through Home Depot. Unfortunately, they appear to be the primary Lennox dealer contracted through Home Depot in this area.

Thank you so much to Rittenhouse plumbing!!!!!!…read moreWe where rip off by on of those other plumbers. And Rittenhouse came in to our home , worked with our home owners insurance and replaced our heating system AND our subpump due to the damage the other company did. They cared about us. They cared about our home. They explained everything about they work they did. They group of men that came in and work for 2 days to repair ALL the damage that was done by the other company. Thank you to Rittenhouseplumbers. They are our home plumbersfrom now on..

We had a problem with our grinder pump and it was an emergency. Jeff from Rittenhouse responded…read morealmost immediately to our after hours message and was at our house first thing in the morning to assess our situation and get it fixed. Thank you Jeff for your great service and fast response time!!

Heat pump stopped working. Called Carl and he scheduled me the next day! I was a new client and he…read morewas kind and explained what happened to make my unit shut off.

Our regular HVAC guy was laid up. Contacted Volkman to diagnose a heat problem on our 2nd floor…read more Volkman kept his appointment & diagnosed our problem as a nonfunctioning duct dampener. The cost for the diagnosis was $224.19. The estimate to return & change out the malfunctioning dampener was $836.05. This would have been a total charge of $1,060.24 to replace a faulty $200.00 dampener. Our regular HVAC tech recovered, stopped & replaced the dampener for a total of $385.00. This included re-diagnosing the problem, parts & labor. Problem solved. I would never use Carl Volkman & sons HVAC LLC again. Their prices are exorbitant & unfair.

First and foremost, IMO, WAY TOO EXPENSIVE FOR THE WORK THAT WAS DONE. I had my chimney swept,…read morewhich was about a 20 minute job. The bill came to $175.00. And there was no additional work done to the chemney. For that much money, I'll buy the brushes and do the job myself.

We use Mr Joe's year after year. Dawn and her team are wonderful and always do a great job for us.read more

This company cheated me on the purchase of a new boiler. I…read morebought a new heat boiler. They installed one dated 9 (Nine) years earlier, with rust. I complained to them and the government. The pandemic was on and there was a supposed investigation, but no help. This was the most cheated, to my face, in a business transaction I have ever been. Joe lied to me repeatedly, and Beers should not be allowed to run a business. His ethics are too low. David Sosnow Bethlehem Township

Great company! I use them for Oil Delivery. They also do HVAC and I'm getting my heat pump…read moreinstalled by them soon.

These guys are the best and a credit to their profession. Dynamic saved us by quickly fixing our…read moreold boiler instead of selling us a new one when we were in a pinch. Because of this, we will trust Dynamic with any and all work in the future and can not recommend them highly enough. Trust and experience are the most valuable commodities these days, especially with old homes, and Dynamic excels in both. We moved into an old home with an ancient boiler system that has worked just fine for 70 years (!) After I messed with the thermostat to repaint the house, the boiler stopped working, just as temperatures were dropping to freezing. We called another company in a panic who came in and refused to touch the system due to its age and got a salesman over right away to sell us on a multi-thousand dollar upgrade, it felt like they were preying on our desperation. Then I noticed an old sticker on our boiler with Dynamic's phone number and gave them a call. It's a Saturday today and they had Kirby come over within an hour. Between Kirby and Al, they fixed our thermostat, gave honest recommendations for new ones, and got to work diagnosing and fixing our ancient boiler. Within an hour they had it running again for the cost of a service visit. They have saved us thousand of dollars and gave us heat back in our home when we needed it most. They have earned our trust and respect forever and we recommend them highly!

We were very very pleased with them for the first few years after they did an extraordinary job…read moreinstalling our air conditioning system. When we had an issue with out system, they did come out to fix it. Within 3 days we had the same problem. They charged us full price to fix the same problem a second time. It felt terribly wrong they'd charge us for them not fixing our problem 2xs. We finally hired another company to come fix the problem which they did without issue.

Our contract with Jack Lehr provides us with routine maintenance for our HVAC system. Today, Zack…read moreinspected our unit and found a defect. He had the necessary part in his truck and replaced it. All costs covered under our contract. Zack was polite and above all, knowledgeable. He saved us money on our electric bill by discovering our problem. We highly recommend Jack Lehr. Their employees are always efficient and go above and beyond.

Several weeks ago, Jack Lehr inspected our gas furnace and replaced a limit switch. The technician…read moreseemed knowledgeable and professional. However, last night, we smelled gas coming from the furnace and contacted UGI. The UGI technician determined the underlying issue was a faulty gas control valve--something that should have been identified during the previous service. The furnace was red-tagged, and we were instructed to contact the last servicing company to replace the valve immediately. As part of our yearly maintenance plan with Jack Lehr, which includes "priority scheduling and access to on-call technicians (available nights/weekends/holidays)," we reached out to them. Unfortunately, it became clear that "available nights/weekends/holidays" was a marketing ploy and not an actual service commitment. The on-call technician, Josiah, initially said someone "might be able" to come out "Monday or Tuesday" if "they had time." When we asked to speak to a supervisor to address the situation, we were told repeatedly that supervisors are unavailable on weekends and would not take customer calls. After a lengthy back-and-forth about whether a gas leak that disabled our heat in 3-degree weather constituted an "emergency," Josiah reluctantly agreed to visit our home. However, he informed us that the required gas control valve could not be ordered until Monday because those with the authority to approve such orders were "off for the weekend." When we asked to escalate the issue or speak to someone who could expedite the part, we were again told, explicitly and repeatedly, that "supervisors do not talk to customers on weekends." I was told it was up to me to call them back Monday morning to follow up about ordering the essential safety component required to keep my home from having a gas leak. This has been the most unresponsive and frustrating customer service experience I have ever encountered. While Jack Lehr might employ competent and helpful representatives, they are apparently off and unavailable during actual emergencies. For contrast, I contacted a local competitor--despite not having a service contract with them--and they secured the part and agreed to provide service quickly and professionally. If you want a company that treats a gas leak in your home during winter with indifference, Jack Lehr is a good fit. If you want to keep your family warm and safe, I recommend seeking anyone else in the Lehigh Valley.

What a great company! I called to make an appointment for them to come out to find out why we did…read morenot have electricity to one of our bathrooms. The young lady who answered the phone went through things that it could possibly be, and it turned out we were able to fix our own problem! We are so grateful, she saved us a service call and the expense. Not many companies would do that! Thank you. I have told all our friends.

Married 2 Electric was great to work with and affordable. We needed a bathroom fan/light replaced…read moreand didn't know if the wiring had been damaged from the unit that failed. Nate provided the estimate for the work and Anthony completed the repair. Timely, professional service for the necessary repairs and installation. Tammy was incredibly kind and helpful with all our questions. Thank you to a great group of professionals that helped us with a minor issue. And now we know who we can trust for future electrical work.