Not happy with the service from Dr. Brian Pratt & his staff. They felt like they were doing me a…read morefavor & not customer friendly. When I had a dental emergency before catching a flight, he said 1.5 hrs is not long enough to do anything. I asked, what can I do if the crown falls off on my trip, bc the prior temp crown fell off twice. Hygienist says, go to a drugstore & buy glue. It did & glue didn't work! I asked hygienist to adjust pillow during x-rays. She said, we only have 1 more ignoring my request. I asked Dr. Pratt to use numbing gel before giving me shots in my gums. He said, it doesn't help & ignored my request. I never went back!

Dr. Brian Pratt is very thorough and professional. He will let you know what his findings are, go…read moreover treatment options (pros and cons for each option), and go from there. He and his staff are not pushy, which is a clear indication that they want to make sure you are comfortable with your informed decision instead of making money. Dr. Pratt is down to earth and easy to talk to. I came back to get my filling done and it was painless! They were short-staffed that day but they were all still smiling and I never felt rushed. I highly recommend Dr. Pratt! BTW, his wife, Dr. Kendra Pratt is a great orthodontist and does beautiful work!

Clean, upscale, and large. Located behind Kroger on 105 in Montgomery. Nice area. Give you a tour…read morefirst visit and giant goody bag the likes of which I've never seen before. Very American, which is nice for native English speakers. Stocked bathroom for freshening up breath. They're not perfect, there have been a few mistakes here and there, but not enough to not desire to continue using them.

I had recently moved to Montgomery so saw the good reviews and went in for an annual check up and…read morecleaning. I made sure to ask about what my estimated out of pocket cost would be. It was indicated that about $400 after insurance. Exam was thorough and cleaning was standard. However, my out of pocket was closer to $1200 and their justification was insurance didn't pay as much as they thought it would. I was also shocked to see they charged over $1000 for a cleaning. So be aware.

Absolutely Great Experience- my first visit I got in exactly on my appointment time and They did my…read moreX-rays and exam and Full cleaning with 60 minutes I was done. I am 60 years old and always nervous going to a Dentist and but after this - they are my Favorite Dentist -I Have been to at least 15 different Dentist offices in my lifetime and this was the best experience I have ever had - Tim J. from Montgomery TX

Definitely recommend this office. I went in for a cleaning and check up and was very pleased with…read morethe results.

Courteous staff. Modern equipment. Quick and easy in and out. Thorough teeth cleaning…read moreI recommend!

Great experience each time. Been going there for almost a decade. Courteous staff. Had many…read moresatisfactory procedures done here with great care.

First and foremost before I write anything Dr. O was really great and personable with my children…read moreand his friendly beside manner was terrific. Hygienist absolutely horrific my son had never been to the dentist before and she was not gentle with him. My son also started to throw up while he was laying back in the chair and she made no attempt to sit him up or turn his head so he started to choke on his own vomit, I had to rush to put my daughter down from my lap safely and rushed to pull him up. I don't know if she's new doesn't know what she's doing or was too scared to touch him but that was inept at best and I was infuriated. Before anyone even got started with my kids I noticed that the garbage was overflowing which seemed very unsanitary, and the dental chair was held together with duct tape. Will never be back but again high praise for Dr. O.

Dr. O is great but to be able to see him you've got to go through the very angry woman that works…read morethe front desk. I have seen her talk down to the assistants at previous appointments but last time I was there I had a question about what tooth was being worked on and the assistant said she would go get Dr O to explain but instead the woman at the front desk came and started yelling at me and saying she already told me when she made the appointment what was going on. I was absolutely shocked that I was being yelled at while laying in a dentist chair with my daughter in the room with me. I was so shaken up I just had to walk out. The women who yelled at me then started calling my phone and wouldn't stop. She called 5 times in just a few minutes. I will NEVER go back. The dentist office is a scary place for me to be so to get yelled at and talked down to by a secretary because I had a question nearly sent me into a severe panic attack

Dr. Lord's office is GREAT! I've never been comfortable going to the dentist before and have my…read morefair share of horror stories so I'd always put it off. After having kids my teeth were an absolute wreck!! Everyone in the office is exceptionally friendly and professional. I left my initial exam with a clear understanding of everything I needed to accomplish and a set plan. My teeth have never been healthier and I can now even say I sort of look forward to going to the dentist!

Let me start by saying dentists scare me!!!! That being said from the moment I walked in I was…read morerelaxed. The Hygienist talked with me and advised me what my treatment would be and put my mind at ease! When I came to TX I was referred to a dentist and was completely unhappy, however I'm am happy to say after one visits with the Lords I have found the place I will use until i am no longer around.

All of the staff make a typically stressful experience enjoyable for the kids. Dr Joe is really…read morefunny and personable as is the rest of the staff. They have tvs on the ceilings and prizes at the end. They don't dread coming at all!

All my children go to Dr. Joe. They love his personality and are never scared to go see dentist…read more They have always taken the appropriate steps to making my children comfortable on procedures and the care they give is outstanding. We go to the location in Cypress, TX. Highly recommend for children. The staff is great and always on task and makes everyone feel comfortable.