I was seeing flashes in my left eye and called Dr. Makkouk's office and was able to see him in just…read morea few hours. He was very nice and professional as well as the staff. He was very patient with me as I had a lot of questions. He is going to be my go to ophthalmologist from now on.

Professional and cheerful staff, minimal wait time to be seen, doctor was very informative.read more

I was referred here by my eye doctor to get the hole in the back of my eye sealed up. For the most…read morepart appointment scheduling was fairly easy. After my consultation, I am scheduled for a future laser procedure for my eye. Overall the staff was fairly nice and they have multiple locations around downtown. The one bad thing about this particular location is the parking. To park, there is a garage across the street that is a paid parking garage. The office does not validate parking.

My optometrist referred me to Dr. Chexal regarding a problem with my macula during an annual eye…read moreexam. They were able to get me in within 24hrs which was a blessing. Her team took detailed pictures, Dr. Chextal identified the problem and thoroughly explained the issue. She also reassured me throughout the entire process that whatever worst case scenario wasn't as bad as it was. I'm extremely grateful for her and the RCA team.

He did a great job and very professional. Staff was very…read morefriendly and helpful. We arrived on and were shown to a a room with in a short time period.

There are those who talk about thinking outside the box and those who simply do - in thought and…read moreaction. Dr. Dooner is among the latter; an exceptionally skilled and forward thinking surgeon. He's gone where other doctors refused to go, and given me sight that I never imagined possible. --------------- I have had eye problems since birth. Congenital cataracts weren't readily treated in infants in 1974. I also have microcornea which creates added challenges. But my parents stubbornly sought out a surgeon who was willing to do what he could. And while the outcome after six operations with complications was far better than expected, time took its toll and the relatively normal life I have led had become an exhausting charade that I could no longer maintain. After the original operations, I wore high powered hard contact lenses over frozen off-centered pupils. Light was too bright, dark was too dark, and if I didn't squint enough my lenses would drift and cause one object to look like six. Along the way, I had posterior vitreous detachments in both eyes which caused cobwebs and smears to obstruct my vision. I also developed glaucoma. Over the years, I saw many ophthalmologists. From Atlanta, to New York City to Baltimore, there was no shortage of reputable doctors. I would comment on symptoms that were troublesome, but I was never offered any potential solutions. Mostly I was told I had a difficult case, and to take the glaucoma drops and come back for pressure checks. More than one said something along the lines of "What do you want from me? You just need a glaucoma specialist" One said "I don't know why you can even see." Not hopeful to say the least. Flash forward - I moved to Austin in 2019 and eventually found a great glaucoma specialist. When I asked him if there were any options for my other conditions, I expected to hear "No" yet again. Instead he confidently referred me to Dr Dooner. Less than two weeks after my initial visit with him, Dr Dooner operated on my left eye. I had a vitrectomy, a lens implant and my pupil enlarged and centered. Six weeks later I had the same done on my right eye. These surgeries have been nothing short of life changing. Not only have all the symptoms I was struggling with been cured, but the sight I have now is better than ever. Also, I have hope now. For a while, I felt that medicine would leave me behind. Now, because of Dr Dooner, I feel like I can embrace possibility again. Oh and he's also a really nice down to earth guy and a caring doctor. Couldn't ask for more.

Been here over two hours with a diabetic mom , who needs to eat often…read more It was never told to us, this is by far the worst experience we had with eye specialist.

My optometrist referred me to Dr. Chexal regarding a problem with my macula during an annual eye…read moreexam. They were able to get me in within 24hrs which was a blessing. Her team took detailed pictures, Dr. Chextal identified the problem and thoroughly explained the issue. She also reassured me throughout the entire process that whatever worst case scenario wasn't as bad as it was. I'm extremely grateful for her and the RCA team.

I started going to Austin Retina on 38th street in Austin. After my first exam, I qualified for a…read morestudy. I volunteered for eye exams for the next 5 months. The study was sponsored by Roche. The staff at Austin Retina are the best in town. Customer service that's with bragging about is this clinic. I was assigned to Dr Ryan Young. He is a great doctor. I strongly recommend him if you need to have your eyes checked. He is though and very pleasant to talk to.

In all my years I've never experienced such incompetence, lies and lack of caring that the job is…read moredone correctly as the billing department of this group, which is a shame as the docs are great, the clinical staff are great, but the billers are completely clueless as to how to do medical billing. It's truly shockingly bad. Every single biller in this group needs terminated, especially the billing manager who simply lies to your face so she can get back to her tik tok videos. it's so bad i think the place should be shut down . the docs can practice someplace with professional billers instead of these ridiculous people getting paid to do this job now. If i knew how bad the billers were i never would have used this place. Surgery 7 months ago, surgery center got paid one month after surgery by Medicare same with Anestheologists, this place never submitted to Medicare now they're sending me to collections, Medicare says all they have to do is submit the bill, which they refuse to do, medicare says they cannot bill me, i owe nothing, but this place decides its easier to send me to collections rather than submit the bill to medicare. Legal action coming their way. Avoid. Awful Clinical staff 5 stars, office staff no stars. Just go someplace else.

I've been a patient of Dr. Shannon Wong for a long time. He did my LASIK in October 2000, over 25…read moreyears ago, and premium lens replacement (due to cataracts) much more recently. And unless my memory is failing, his father (Dr. Mitchel Wong) treated my mother's cataracts in the 1980s. I have always been impressed by the state-of-the-art skills and equipment Austin Eye maintains. I'm also impressed that the Wongs have chosen to share their expertise by endowing an eye institute at the University of Texas at Austin. My most recent personal experience with Austin Eye was surgery for lens replacement. While some have derided the facility on Bee Caves Rd as factory-like, I would counter that with the fact that consistent good practices yield consistently good results. I felt well cared for throughout the process, and the results (my excellent recovery and visual acuity) speak for themselves. In the event there had been any problems, I was given Dr. Wong's direct cell number and email. The Austin Eye facility is beautiful, modern, and well-maintained. The same may be said of the older location along Jollyville Rd. I highly recommend Austin Eye for their expertise, state-of-the-art equipment set, and very positive and helpful office staff.

I am a long time client of the Austin Eye Center. I see Dr. Ashley Deese for annual check-ups and I…read morerecently had some special concerns that she addressed. She is very capable. Tech person Haley is also very good. Facility is very modern and impressive. Front desk is good. Efficiently run. Recommended.

I have had a long history of treatment with Dr. Armie Harper, since 2013 when he treated me for a…read moredetached retina, which was a successful procedure. Ten years later I have 20/20 corrected vision in that eye. In 2022 I had a detachment in the other eye and while its still in the process of reattachment, Armie has been helpful and wise at each step along the way. He and the entire staff at Austin Retina are outstanding. I hope you never have to be treated for retinal problems, but if you do I recommend Dr. Harper and ARA w/o hesition.

I was recommended to go to him by my mother. She NEVER likes anyone, except Dr. Harper! I started…read moreseeing him and I love his bedside manner. He thoroughly explains the tests, your condition, and your treatments. He also answers your questions without making you feel like you're an idiot or bothering him.

Dr. Dooner and Austin Retina are the best. My mom has been seeing Dr Dooner for years to treat…read moremacular degeneration. I recently had cataract surgery through another Dr's office and had a complication that required a retina specialist. I see now why my mom likes him so much. First let's talk about the offices and their staff: Dooner travels. My mom used to see him in Round Rock, then she moved to South Austin and she can see him on James Casey. He also goes to his office on 38th. And the staff at every office is super friendly. They are efficient and knowledgeable and they do everything possible to make your experience a good one. Dooner himself is easy to talk to and helps you understand what's going on in your eye, what needs to be done, and why. I don't think we'd ever want to go to another retina specialist!!

In all my years I've never experienced such incompetence, lies and lack of caring that the job is…read moredone correctly as the billing department of this group, which is a shame as the docs are great, the clinical staff are great, but the billers are completely clueless as to how to do medical billing. It's truly shockingly bad. Every single biller in this group needs terminated, especially the billing manager who simply lies to your face so she can get back to her tik tok videos. it's so bad i think the place should be shut down . the docs can practice someplace with professional billers instead of these ridiculous people getting paid to do this job now. If i knew how bad the billers were i never would have used this place. Surgery 7 months ago, surgery center got paid one month after surgery by Medicare same with Anestheologists, this place never submitted to Medicare now they're sending me to collections, Medicare says all they have to do is submit the bill, which they refuse to do, medicare says they cannot bill me, i owe nothing, but this place decides its easier to send me to collections rather than submit the bill to medicare. Legal action coming their way. Avoid. Awful Clinical staff 5 stars, office staff no stars. Just go someplace else.

I called several places in regards to my cataract surgery. I found after talking to Janie (part of…read morethe amazing front staff team) I felt a lot more confident about setting up an appointment. She told me Dr Wong was very good at spending time with his patients. She was right. He explained very thoroughly my options and what he suggested based upon my situation. This gave me confidence in my decision. Surgery was better than expected, mainly because his pre-op person did a great job explaining what to expect and being coached and encouraged by Dr Wong all thru the procedure. It's not easy going thru this but his consistent encouragement makes it 100% better. All the staff are professional, friendly and on it. I've already recommended them to friends. Come see for yourself.

Dr. Wong and his team are so friendly and helpful! From the moment I called to make an appointment,…read morethey were super nice. Every time I came in, everyone had a smile on their face. It was so welcoming which is nice when you're about to have eye surgery. Dr. Wong answered any and all questions I had regarding lasik. He took his time during all of my appointments. When his staff went through the pricing and procedure, she went through it all so clearly I didn't have too many questions after it. I can't say enough about my experience here! During surgery, Dr. Wong narrated every little detail which was comforting so that I didn't have anxiety lying there for 20 minutes not knowing what was going on. Do your research on who you think is best for you but I will say out of all the places I reached out to, this place was by far the best!!!

I had fears of an eye infection, and sought out an ophthalmologist. Based solely on Michelle's…read morereview I checked out the training of Dr. Lindsey and found we both attended the same med school. That was enough for me. I scheduled an appointment (I was able to be seen the next day) and the visit went smoothly. The office staff was friendly and efficient, and Dr. Lindsey was delightful. Every good thing Michelle said about Dr. Lindsey was true for me, too. We had a good time chatting about faculty we knew in common. My fears of an eye infection were groundless (my discomfort was most likely due to allergies so she gave me some eyedrops). I had her do a full refraction and eye exam since I was already there. She found my current eyeglass prescription was fine and didn't need to be changed, and that my eyes were perfectly healthy (she said they were likely the healthiest she'd see all day). I'll see her again in a year, and look forward to it. If you need an ophthalmologist who is well-trained in diseases of the eye as well as the normal eyeglass and contact lens fitting, then I recommend Dr. Lindsey. Other physicians who are members of the group practice (The Eye Institute of Austin) appear to be equally stellar in their pedigrees.

Dr. Lindsey is, far and away, the best ophthalmologist I've ever seen. Very thorough, very nice,…read moreand she has a bedside manner that just inspires confidence that she knows what she is doing. She listens well and proposes workable solutions for every little complaint - like loading me up with samples of various eye drops to try with my finicky gas permeable lenses. Her staff is excellent, as well, and for as long as I've been seeing her, she's had the same assistant, the same optometrist, the same contact lens expert - the longevity in this office just says something. Also, she hates waiting at the doctor's office, so she works hard to stay on schedule, which I so appreciate. Doctors who realize that their patients' time is valuable, too, are much too rare. I'd recommend Dr. Lindsey without reservation.