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Jos. A. Bank

3.6 (5 reviews)
Closed • 11:00 am - 7:00 pm

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8 years ago

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Men's Wearhouse

Men's Wearhouse

2.7(28 reviews)
0.3 mi
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Appreciate them listening and working with me. Will come back here for another event. I was the…read moregroom and none of my groomsmen had an issue.

I would not recommend Men's Wearhouse to anyone looking to purchase suits for groomsmen in their…read morewedding. The experience has been a total nightmare and we will likely have to pivot and find another company to go with. We stopped into the Willow Grove location last month to set up an account with suit separates for the groomsmen. Two groomsmen are located in FL but both have Men's Wearhouse near them. It was quite busy the day we stopped in, but the manager on duty eventually assisted us. Her name was Thereza. Thereza created our account and scanned each item (jacket, shirt, vest and pants) so that the guys knew exactly what they would be wearing. She incorrectly entered my fiancé's email address and therefore he was not getting any emails with updates. She also misspelled one of the groomsman's names. None of this information was verified prior to submission. This could have been avoided. She only provided a slip with our group number and sent us on our way. To make matters worse, one of the groomsman went to a location near him to get measured and the associate claimed nothing was in the system. They didn't know which suit style or color because the profile Thereza created was allegedly blank. We called the Willow Grove store to complain and they refused to give us the name of the district manager. We were also told Men's Wearhouse no longer does alterations on pants, which is pretty silly. The service here is embarrassing and I hate to say this, but I don't think we will ever come back.

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Berta Sawyer

Berta Sawyer

3.1(14 reviews)
3.1 mi
•$$

I went to Berta Sawyer for a dress for a special occasion, the sales person was great and I walked…read moreout with a beautiful beaded dress. However, some of the beads fell off when I tried it on at home 2 days before the event. When I returned to the store, I was told all sales were final. The seamstress was very kind and offered to fix it, but I didn't trust the dress would hold up. What really shocked me was how I was treated. A staff member (or owner?) accused me of lying about and when I bought it, insisting it must be old and that I'd already worn it. Thinking of replacing the dress, I tried on a few other dresses, and was told there was "no way" I could be the smaller size I mentioned, even though the larger dresses were all way too big on me. Overall, the service was unprofessional and unnecessarily rude. I left feeling disappointed and disrespected--definitely not the experience you'd expect when buying something special. There were some nice/kind staff people but not enough to make up for the rudeness and being accused of lying. updated based on BS's comments: the dress was in fact not fixed to perfection and I ended up sewing a column of beads on the dress after it was fixed. But moreso, in my opinion, Berta Sawyer's response validates my initial review and how they treat customers.

Very expensive boutique with limited selection of casual and formal women's clothing. Most of it is…read moreoutdated.

Jos. A. Bank - menscloth - Updated May 2026

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