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Willow Grove, PA

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Jos. A. Bank

3.6 (5 reviews)
Closed • 11:00 am - 7:00 pm

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Men's Wearhouse

Men's Wearhouse

2.7(28 reviews)
0.3 mi
•$$$
Walk-ins welcome
Available by appointment

Appreciate them listening and working with me. Will come back here for another event. I was the…read moregroom and none of my groomsmen had an issue.

I would not recommend Men's Wearhouse to anyone looking to purchase suits for groomsmen in their…read morewedding. The experience has been a total nightmare and we will likely have to pivot and find another company to go with. We stopped into the Willow Grove location last month to set up an account with suit separates for the groomsmen. Two groomsmen are located in FL but both have Men's Wearhouse near them. It was quite busy the day we stopped in, but the manager on duty eventually assisted us. Her name was Thereza. Thereza created our account and scanned each item (jacket, shirt, vest and pants) so that the guys knew exactly what they would be wearing. She incorrectly entered my fiancé's email address and therefore he was not getting any emails with updates. She also misspelled one of the groomsman's names. None of this information was verified prior to submission. This could have been avoided. She only provided a slip with our group number and sent us on our way. To make matters worse, one of the groomsman went to a location near him to get measured and the associate claimed nothing was in the system. They didn't know which suit style or color because the profile Thereza created was allegedly blank. We called the Willow Grove store to complain and they refused to give us the name of the district manager. We were also told Men's Wearhouse no longer does alterations on pants, which is pretty silly. The service here is embarrassing and I hate to say this, but I don't think we will ever come back.

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Berta Sawyer

Berta Sawyer

2.9(17 reviews)
3.1 mi
•$$

Berta Sawyer should be your go to place for any beautiful gown that you desire…read more I went there for my sons bar mitzvah gown. And now I am shopping for my son's wedding gown. They were lovely to deal with and I'll be back for the next mitzvah. My dealings with The staff have been only pleasurable they are eager to help and have lots to choose from thank you Berta Sawyer

I have never experienced such poor customer service at a boutique, especially after spending a…read moresignificant amount of money on a dress. I purchased a very expensive dress from this boutique, only to later discover that the exact same dress was being sold for substantially less at other retailers. I also had alterations done at the store and was given an estimate of what they would cost, only to be charged approximately $100 more when I picked up the dress. To make matters worse, I was then told there would be a 3% credit card fee--something that was never disclosed to me beforehand. Had I known about the fee, I would have brought cash. When I tried to address my concerns, the owner/employee was extremely rude, dismissive, and completely unwilling to help resolve the situation. I was actually told that I could shop somewhere else in the future. After spending this much money, I expected to be treated with basic courtesy and professionalism. The entire experience was incredibly disappointing. The way a business treats its customers matters just as much as the products it sells, and unfortunately, the customer service here was unacceptable. I absolutely would not shop here again and would strongly encourage others to consider their options before making a purchase

Stitch & Style Studio - Wedding dress alteration

Stitch & Style Studio

5.0(5 reviews)
7.9 mi

If I could give Natasha and the team at Stitch & Style more than 5 stars, I would! They truly saved…read morethe day for me. I was only 3 months postpartum and had purposely waited to shop for my wedding dress because I had no idea what size I would be after pregnancy. Unfortunately, that meant I didn't go dress shopping until August 8th with our wedding week beginning September 1st. I knew the timeline was crazy, but after buying my dress off the rack, I still needed A LOT done in less than three weeks. The dress needed to be dry cleaned, there were tears in the mesh back that needed to be repaired, the zipper needed to be replaced, the straps needed work, cups needed to be added, it needed to be altered to fit me, and I still needed a bustle. I called so many places and was either turned away, quoted extremely high rush fees, or made to feel terrible for having waited so long. Stitch & Style had originally been highly recommended to me by the bridal shop where I purchased my dress, so when I was running out of options I finally called and basically said, "I know this is insane, I'm 3 months postpartum and getting married in 3 weeks...can you help me?" From that very first phone call, Natasha was SO kind, reassuring and completely nonjudgmental. She immediately made an incredibly stressful situation feel manageable and assured me that we could get it done before we left for Cape May. I was also so excited to find out they had just opened their Newtown location--I actually ended up being their very first customer there! Natasha made my dress a priority over those next few weeks and stayed in constant communication with me throughout the entire process. She even took the dress herself to the dry cleaner they work with so we could get that taken care of immediately before alterations began. She and her team accomplished an unbelievable amount of work in such a short period of time, and the finished dress fit PERFECTLY. I genuinely couldn't believe how good I felt when I put it on. Even at my final fitting, Natasha thought of the little things. Because my bustle tucked underneath the dress and wasn't necessarily obvious, she set up my phone and recorded a step-by-step video showing exactly how to bustle it so I could send it to my bridesmaids for the wedding day. That little detail says so much about the level of care she puts into her work. Considering everything they had to do and the incredibly short turnaround time, I also thought the pricing was extremely fair. More than anything, though, I will always remember how Natasha treated me. She made me feel like I had known her forever and turned what had become one of the most stressful parts of wedding planning into something I didn't have to worry about anymore. I cannot thank Natasha and her team enough. My dress looked and fit beautifully, everything was finished on time, and I got to leave for my wedding knowing it was completely taken care of. I will recommend Stitch & Style over and over again--and anything I ever need altered in the future is going straight to Natasha.

I have been searching for years to find a truly talented seamstress, and I honestly feel so lucky…read moreto have found them!!! I first met my friends at Stitch and Style during a difficult time when I was dealing with some health issues. They were incredibly patient and understanding, never making me feel rushed, even when I wasn't sure how long I'd be able to stand for fittings. That kindness meant more than they probably realize. I'm extremely particular about my clothes, especially my jeans. When they're hemmed, I want the original seam preserved and the width at the bottom to look exactly the way it did before. They nail it every single time. The quality of their work is flawless. There have also been a few times when I needed alterations at the last minute, and they went out of their way to accommodate me. That level of customer service is rare these days. I've also seen some of the custom dresses they've created, and the craftsmanship is absolutely stunning. I shop at high end stores, and I won't settle for anything less than perfection when it comes to alterations. They consistently exceed my expectations. I almost hate writing this review because part of me wants to keep them my little secret! But they deserve every bit of recognition. If you're looking for exceptional workmanship, professionalism, and genuinely kind people, you won't find anyone better. Karen K

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Parks Glenside Custom Cleaners - dress

Parks Glenside Custom Cleaners

2.8(11 reviews)
3.3 mi

I've been using this establishment for alterations for several years now through the drop off…read morelocation I go to, and they've consistently done an outstanding job. From hemming pants and tailoring blouses to adjusting suits and dresses. From my items the workmanship is always clean, and professional. The turnaround time is always reasonable, and I appreciate how they take the time to understand exactly what I want before starting any adjustments. Even when I've had garments made from delicate or tricky fabrics. I may not have visited the main location myself, but knowing that my items are altered here gives me total confidence. Their skill and reliability deserve real recognition.

Stay away from this dry cleaner…read more My spouse and I have taken several garments to this location for both cleaning and alterations, and unfortunately, we have had repeated problems with the alterations. One pair of pants that was supposed to be hemmed was actually sewn to itself. I had another two pairs of pants hemmed, and on one of them, one pant leg was visibly longer than the other. I also had another pair taken in at the waist, and I have no idea what method was used, but the pants now buckle and fit improperly across the rear. To make matters worse, the prices are ridiculously high for the quality of the work. When I brought these issues to their attention, the woman I spoke with told me that the garments were not altered there and that another business must have made the mistakes. This was despite the fact that we had the alterations done at this location. Based on our repeated experiences with the quality of the alterations, the high prices, and the way our complaints were handled, we will not be returning.

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Dress

Jos. A. Bank - menscloth - Updated October 2026

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