This was a great experience. This is by far one of the best JOS A Bank stores I have been to. The customer service was great!! Joanne, I believe was her name, and she was so helpful. She called customer service for us to find out how to redeem our coupon points, and she offered to press our pants we just purchased!! In all the stores we shopped, no one ever told us that this was an option they offered. We drive 45 minutes to shop here, bc we love the customer service. We pass many other JOS A bank stores along the way. This store is worth the drive. read more