I left my person in the dressing room 2 weeks ago. I called the store about 3 hours later and was told they found my purse. And, I should ask for the manager when I come-in. I described my purse; and she acknowledged that was the purse they had.
I recognized the voice on the phone as the girl who opened the dressing room for me during my visit.
I came-in the next day, the spoke with was folding jeans. I explained why I was there and she said "oh, yes." She has blonde hair with tight curls and is super skinny, and wears pants that are tight for her (like a size 00).
She is white I'm sure but speaks black accent. My husband thinks she looks like an in-bred from a trailer park.
She directed me to a short, overweight Spanish-Black looking lady. The lady carried herself more like a prison warden than the store manager of a luxury brand clothing store. I explained I was there to pick up my purse. She snapped back "who tol you your bag is here." She spoke with a slight studder, and seemed anxious.
I looked to the salesgirl with whom I spoke. The girl then said she had no idea what I was talking about.
Long story short, the manager said there was no purse there. She went into a long speel about how she knows the law, that her dad is a judge in her country, and she is in law school.
I was confused by how quickly things escalated sideways.
The more I tried to redirect the conversation to my missing purse, the angrier she got. She ultimately threatened to call mall security if I didn't stop talking about my purse.
That was when we left.
My purse itself was an inexpensive bag I bought from Banana Republic about 10 years ago. I had inside a few credit cards, my employee badge and card to the building, a makeup bag, keys, and $100 bill in my wallet.
I am very disappointed in the way that matter was handled. I would recommend True Religion better-vet their employees, at the Prime Outlet location in Lutz, Florida. read more
