Wonderful selection and very friendly service I bought a…read morebeautiful pair of black pants with a built in crease in front.

My husband and I came to City Center for some light shopping on a weekend. Neither one of us had…read moreheard of the brand Vince before but we both figured if they have a storefront at City Center, the quality of their clothes must be good. We were greeted immediately by two employees who quickly told us about current store promotions and then let us browse on our own. Charlie, the sales associate, stopped by to check on us and pulled some pieces for my husband to try on. We ended up buying a shirt which my husband just wore out of the store. Charlie was professional and helpful, he delivered the best customer service we had all day - even better than the other snobby stores near by.

I love CT shirts. I've ordered many (at least 50 over the last few years) and have had no…read morecomplaints. Whenever I stay at the Mayflower in DC, I always stop into the local store to see what's new. The on-line selection is of course much broader, but sometimes it's nice to see a pattern in person before committing. Staff: Staff was helpful on my visit and seemed to know the product line well. Cleanliness: above average

I love the Charles Tyrwhitt brand. I do 99.99 percent of my shopping online. Why? All of these…read morestores cater to slim sizes. Charles Tyrwhitt invented their own size, "Super Slim". Who the HELL is wearing a super slim shirt? I have an outrageous dad bod, I need the "Classic" cut thankyoueverymuch. The store is deceiving, it's not that large. I walk in and I'm greeted by the salesman. When I make a left, the store abruptly ends. I see I'm in the slim and extra slim section. I make an about face and ask where the sales section is located. Now things turn for the sales guys, they went from helpful to not so helpful. They point to few items, I actually found a nice sweater at 40% off. Score one for team Bill S! I grab my sweater and ask about tee shirts. They point to the rack and all I see are the damn super slim shirts. My wife asks about different sizes, I feel like I'm getting the brush off from these dudes. They said something incoherent when I asked about my size. While my wife was looking for my size, the rack came apart! And she found my size! Sorry about that.. I pay for my items, of course I ask for a military discount which they gave to me. CT, I love ya but I'll continue to shop on line when you send me coupons.

Great selection with very knowledgeable and friendly staff…read more They even returned a baseball cap that I left while rushing to the airport.

Didn't even acknowledge me when I walked in or said hello, only 2 others in the store at the time…read more Spent 5-10 minutes browsing while he tried to avoid eye contact with me and helped the other two people. Unless you're a 50 yr old government employee, spend your money elsewhere, they don't want it.

I really like this location. The staff is always super helpful and they always seem to check in…read morewith you. Their selection is really good and they have shoes from small kids to big adults (mens and womens). They also have clothes, socks, and hats. Lots of fun stuff. I also like that they are now carrying Vans boots, something a bit warmer for the cold winter.

Excellent customer service and very easy exchange from the online store. I wish more businesses…read morewere this well run

The Alden DC location is one of the best consumer experiences I've had. The shop is bit musty,…read moreperhaps in an old world motif, however the service is exceptional. When a staff member is working with you, they are focused on you and on providing you with the right product. They are extremely, extremely knowledgeable. I was thoroughly entertained listening to another staff member talk to other customers on details of how shell cordovan is made and the differences in how it wears and feels. The staff member was literally like a polished educational YouTube video. I would suggest planning a bit more time than what you typically would--especially if it's busy. They are very thorough and don't rush or cut corners to make more sales--and that level of service obviously takes more time.

Though some of the popular items are sold out in occasion due to supply chain concerns, the service…read morehere is always great!

Mia was amazing!!! She walked me through the almond loafer, the driver, the points, and the flats!…read more I was in dire need as I have been walking with holes in my sketchers for ever. After a nice lunch in Georgetown I was feeling frisky enough to brace new shops. Rothys didn't have a line, for once, and i was able to come in and try all the different types! I resonated the most with loafers for a casual, comfy, loafer style for standing and working! I'm so excited to take these bad boys for a ride!

Our shoe rep was kind, patient and friendly! New customers get $20 off! I wanted to purchase like 5…read moreitems! I'll be ordering online soon. Those shoes are recycled and made from sustainable materials, so the price is comparable. I paid 150 for my

This store closes at 7 pm. I needed a simple bow-tie, so I left work a bit early to get across town…read moreto the store in time. Lo and behold, I arrived at 6:42, a full 18 minutes before closing, but as I approach I see a guard locking the door. Seeing a bunch of people inside, I knocked to get their attention. The staff looked at me, then seemed to discuss amongst themselves what to do. Finally after about two minutes they sent one person over to tell me the store was closed. I respectfully explained that I left work early to get there and all I needed was one bow-tie, Id be in and out in 5 minutes. She then got ruder saying they were closed, I pointed to the sign saying closes at 7 and she pointedly said we're meeting now we are closed and walked away. I am livid over this incredible lack of basic decency, especially considering it was 18 minutes before closing time. Plenty of other stores are much better to their customers, and I will only be shopping elsewhere from now Update: the manager called me the next day and offered me a free bow tie as an apology. Very nice gesture and I changed from 1 to 5 stars to reflect that

Horrible customer service. I asked three times if the suit would have actual surgeon's cuffs after…read morealterations and everyone there including two salespeople and the tailor said they would. They did not. Also, literally less than one minute after I put on a suit in the changing room and came out the salesperson asked if I was going to buy it, otherwise the tailor whom he'd brought to measure the suit would leave.

Alo Gym was so much fun! I was glad to be able to go and work out. It was pretty simple with…read morebooking on the app. They send you reminders and are pretty specific that you don't arrive too soon - it's in the retail store so the store doesn't open until 10 AM. Our instructor was very talented and skilled and she offered ALO essential peppermint oil which was a nice touch. For doing mat pilates for about 5 years, there were a few things that I had never tried before and that I can add into my daily routine. Alo yoga has everything set up for you and the flow is the only thing that could get in the way - you take your shoes off and then its like your bag and stuff are out there hanging out. Not that big of a deal. I hope that this continues to build and they add more space or a new building in Georgetown where they can use reformers.

I guess if you're into pretentious loungewear, this place may interest you lol. All jokes aside, I…read morepersonally couldn't fathom spending hundreds of dollars on yoga attire but to each their own. My daughter wanted to come here to spend some of her birthday money. The store itself is cute inside and well organized. Staff were kinda just there. I don't think anyone asked if we needed help, but we didn't do no big deal there. They also have a yoga studio where you can take classes so that's cool if you're into yoga. Overall I don't have any complaints about the store, it's just not my cup of tea personally.