I posted a review of this Arizona Preferred Surgeons & Dr. McClary, 2+ years ago. And still today,…read moreI have nothing but the utmost respect for ALL the surgeons within this practice. As well as the staff. They all mean the world to me. They saved my life (more than once) in so many ways. Not just with my health, but the emotional overcoming of what I experienced. They have ALL (from front desk to MA's, to PA's, NP's, Surgeon's, Office Manager, etc.) touched my life and my family's life. I am a 36 year old wife with four beautiful children. My two oldest (daughter & son) are old enough to remember the "me" I was before all the surgeries and hospital stays. Which I spent more time in the hospital than I did at home. The older two children can remember every moment of every scary experience. Even one's that I myself am unable to remember. But my two littles, (daughters), don't remember the days that mama was able to hold them and sing to them, and do any & EVERYTHING with them. They don't know their mom who wasn't sick. But they are all four just amazing human beings. My husband had to go from being the fun dad to being the "do it all" daddy. And he's been wonderful about it. I still need to have a few more procedures and haven't been doing well lately. And there is not another surgical office that I would trust with my life, than this office. I'm a high-risk patient, and Dr. McClary is my most trusted surgeon and human being in general for my complications. But I have had the pleasure of seeing all the physicians within this practice. And I would recommend ANY & ALL of them! My anatomy is just a bit different than others lol! And Dr. McClary has been there from the start of me becoming a higher risk patient. Thank you to all who have read this, if you made it this far ! And thank you to Dr. McClary, along with THE entire staff! Everyone! Thank you, thank you!

AVOID. Lost referrals. Deny they accept insurance. They call me RE: referral - oh do not accept…read morethat insurance. Oh we operate multiple businesses here. Other biz accepts that insurance. Appointment goes OK - DOCTOR IS GREAT. Incomplete orders to medical facility. No pain meds @ Rx - another follow-up. Another call to schedule follow-up appointment - forgot to schedule. Unsure if this is "in play" here, but more and more medical practices are nothing more than shells macerating for some conglomerate. Doctors are employees without any ownership or oversight for the staff. Staff turnover is horrific with least cost apparent. There is a valley urology multi-location practice than worse than this. But my opinion a race to the bottom.

Amazing care. Dr Hippensteel is the best! Sorry to lose Dr Miller. He was the best! The office…read morestaff very accommodating

Went to see Dr. Roth after waiting half hour nurse pops head out and says he running at least a…read morehour more behind schedule and that if wanted to reschedule instead of waiting endlessly after driving over a hour to get there and taking time off work. Rescheduled for 1st appointment at 730, weeks later next available. Only for the Dr. to decide its not convenient for him to start at 730 anymore and will not see patients till 8:30 from now on. They waited till a couple days before to have nurse call and say tough your time doesn't matter I have a 10:30 that day. Which means I would have to miss another day of work. So now new appt further weeks out. Hard to want to see a Dr. with no regard to his patients time. So rude, you all ready have appointments and just change your time without any respect for your patients that made appointment weeks in advance to see you. Totally unacceptable.

I've had several Ortho surgeries and a hernia repair. The last hernia repair (open), gave me an…read moreaggressive Staph infection that resulted in an ER visit, hospitalization, and at home care until the open wound healed from the bottom up. Not fun. So I opted for an arthroscopic, and robotic procedure this time. Dr. Agapay is absolutely expert at this procedure. My experience (and I've had plenty) has been that surgeons can be great technicians but not the best at bedside manner. Kinda brusk Pre-op and Post-op. Dr. Agapay is the total package. First, he listens to you. Pre-Op he explains the procedure very clearly ad thoroughly answering any questions you may have. He has a great sense of humor and confidence which helped me relax. Post op he is available for questions/concerns and I know because I called day 4 of post op. I wasn't sure if the pain I was experiencing in my leg was a normal condition and was hesitant to call so soon after surgery. I didn't want to be that patient that overreacts. Dr. Agapay got back to me quickly and explained what I was experiencing, that it was rare but normal and that ice and time would heal. Sure enough, he was right and he did not make me feel like a bother at all. Dr. Agapay followed up again 10 days after surgery. Now here I am less that 3 weeks after surgery and my recovery has been remarkable. He is a terrific doctor and who is expert at an innovative procedure. By the way, his office staff is great also! They are friendly and efficient!

I underwent hernia repair surgery that went wrong. The surgeon caused a dime sized hole (his op…read morereport words) in my colon. While Dr Agapay was not the primary surgeon he was present and assisted. Another complication occurred while hospitalized and a fistula developed. I spent a month in the hospital. About 2 months after I was discharged Dr. Agapay was covering for my primary surgeon while he was away. I called his office on a Tuesday to report pain, redness, and hardness in the surgical area. I received a return call on Thursday. I reiterated my symptoms to Dr. Agapay who also stated he was familiar with my case as he had assisted and also reviewed my file. Dr Agapay did not ask me to come into the office. Instead he told me to get a Covid test and asked if I had any free ones at home. I said I did and he said to just use one of those. He suggested I had Covid because I told him I was having discomfort sometimes when trying to take a deep breath. I was not experiencing shortness of breath. It was discomfort from my diaphragm being affected by fluid buildup. The pain, hardness, redness continued with slight fevers over what was a holiday weekend. Yes folks, a surgeon who actually knew what had happened to me and was aware of my symptoms told me to take a Covid test, NOT come see him so he could actually help before a 3 day weekend. I tried calling the office over the weekend to find out if this was worth the ER or what should I do. The on call number was a cell phone? I left a message and texted it. My plan was to be at the Dr office first thing Tuesday morning. It wasn't necessary. At 3:30am on the holiday I woke up covered in blood and was taken by ambulance to the hospital. The blood and fluid was coming from my belly button which was the only way out it could find since laparoscopic surgery had created a weakness or opening there. Turns out I had cellulitis which became septic. Another 4-5 days in hospital. Am I upset at the surgeon who caused the initial injury? Sure. But he saw me through it. I consider myself VERY lucky to have survived and I have no debilitating intestinal issues except a larger hernia then I started with. It's Dr Agapay I feel who failed a duty of care and that's what has angered me the most. He was in the OR for the injury. He said he reviewed my chart when I called his office. A patient calls your office with symptoms of cellulitis 4 days before a 3 day weekend and you didn't think it a good idea for me to come in so you could see and perhaps start me on antibiotics BEFORE I was scared beyond belief with blood and other fluid practically exploding from my belly button. Do you know what it's like to wake up like that and have no idea what is happening? It has taken me several months to get to the point of being able to post this. The entire experience of the medical trauma has caused PTSD. The measure of service be it customer service or patient care is accountability and how the issue is handled. You did a lousy job handling this Dr. Agapay. I had a patient myself in my office (I am a part of the interdisciplinary team however not medical) mention how you would be performing that patient's surgery. I cringed and had to excuse myself from the room. So no, I would not recommend you as a surgeon.

The plastic surgeon coordinator / scheduler is extremely rude and condescending! Today, at 3:30, I…read morecalled in asking to speak with a certain person (after leaving a voicemail twice in three days). The coordinator proceeded to tell me I was calling the wrong area and that every time I leave a message she has to forward my call (huffing and puffing). I proceeded to TRY and ask her what number I should be dialing on the IVR - before I could, instead, she just ignored me and transferred my call. I was unsuccessful in reaching my person I needed, so I called her back to let her know that if she tells patients they are directing their calls to the wrong, area she should also provide them with a solution ex: tell them where to dial and that she was extremely rude. She then said, "your agent is ready do you want me to transfer you now?" I said "I'd like you to not be rude and then transfer me nicely!" She then said "oh, sweetie, I hope you have an amazing day!" In a condescending tone, transferred me with no apology, and my agent I needed was not available. "Great staff?" Not the plastic surgeon coordinator!

I had an umbilical hernia mesh procedure done here at the recommendation of my primary doctor. At…read morefirst I was very impressed with their communication prior to the appointment. I filled out the pre surgery paperwork, noting that I was allergic to OxyContin, Percocet and any other opioid. Not because I have an addiction issue, but because I am actually allergic to them. Like deathly allergic. I am also allergic to penicillin. I appreciate that they were also very transparent about the co-pay costs ahead of time. When I got there first thing in the morning the they quickly ran through the paperwork with me and I advised them that they didn't have my allergies listed. They corrected that and gave me a wristband noting them. A very nice girl then whisked me back to pre-op noting my wrist band and asking me to verify what my allergies were. When she put me on a gurney and gave me a warm blanket I noticed it had some gummy residue substance on it which caused me to raise my eyebrows. After that the anesthesiologist came in and gave me a rundown on what he was going to do which was reassuring. Then I met Dr Damore who barely looked at me while he gave me a rundown on what he was going to do during the procedure, and then in front of the nurse told me that he would make sure to prescribe me a minor opioid (I forget the specific brand) afterward to help with the pain. I told him that was a hard negative, holding up my wristband and saying I had already advised them at least twice that I couldn't take them. He finally looked up at me and said "Oh, well then alternate ibuprofen and acetaminophen every few hours for it." At that point I almost walked out but I was there so I said screw it, let's do this. The surgery went well. The day after my surgery I got a call from my pharmacy advising me that my (I'm deathly allergic to it) pain medication was all ready to be picked up. To say this troubles me is an understatement.

When I initially called to schedule an appointment, the soonest available opening was three weeks…read moreaway. I explained that I needed an appointment for a medication renewal and even provided the name of the medication to the scheduler before the appointment was confirmed. When I arrived for my appointment, the provider refused to see me because the medication wasn't one she had originally prescribed nor was it one she "prefers" to prescribe. Rather than explaining this to me herself, I overheard the conversation through the exam room door while she spoke with the medical assistant in the hallway. The medical assistant then came in to explain why I would not be seen. When I asked why the scheduler hadn't informed me of this when I specifically identified the medication three weeks earlier, my concern was dismissed. I had taken time off work, waited three weeks for the appointment, and still left without being seen. I left as soon as I was able to.

You are forced to have your debit card on file otherwise you won't be rescheduled and of course you…read moresign consent for that otherwise you will not be seen. This was my first and last visit, came here for melasma consultation.

Dr Russo takes the time to really listen. He gives clear feedback and treatment options that make…read moresense. I'm so relieved to be in his care.

Best hip replacement!! I had both my hips done. I was in so much pain and limited mobility. I had a…read morewalker and scooter. Both hips were easily replaced and I am back to normal. A few years later my husband had his hip replacement and has recovered beautifully and can't believe how much better he is. we can't say enough about him. highly recommend him. First Class treatment!

The owner of A Paradise for Parents openly bragged about doing nothing to protect his elderly…read moreresidents and their families during a recent Covid outbreak at one of his facilities. This was in response to a tweet from the former US Surgeon General. Screenshots are attached to this review. The lack of action is in stark contrast to current CDC guidelines for nursing homes. Thousands of vulnerable people are currently dying each week in the US from Covid. This is negligent and he should be held accountable for any deaths as a result of this in action and open omission.

In all honesty, I've been into a couple care facilities. This one has treated me the best out of…read moreall. I enjoy the food. I enjoy the staff. Everything is very well taken care of and clean. I don't have to worry about anything. It's all taken care of for me by the staff and Hal.

Exceptional compassionate care combined with superb medical expertise. I would give 10 stars if…read morepossible!

This is long overdue, but I've been meaning to post. DR. LINDA LIU IS EXCELLENT!!…read more I started out with weird symptoms in my nipple. Went to my gyn, cytology was abnormal, had an MRI (also abnormal) and was referred to Dr. Liu. I was immediately impressed with her quiet confidence and calm factual demeanor. She mapped out a plan, genetic testing, more tests and likely surgery. She felt that it might not be cancer, but I was having high risk symptoms that would have to be addressed. After the tests came in, she recommended surgery & warned that I might lose my nipple. Also, Dr. Liu called me personally with results and to discuss treatment plans. My mother got all panicky and insisted on a Mayo second opinion. They agreed 100% with everything Dr. Liu had said. Throughout this process Dr. Liu kept in touch. The next step was meeting reconstructive surgeons, again Dr. Liu was always available texting as I interviewed three different plastic surgeons. I decided on Dr. Michael Meno and proceeded with both surgeons working together. Everything went fine and I ended up KEEPING MY NIPPLE!! I now have a matching set of perkier breasts that DO NOT have cancer! Dr. Liu was calm and confident throughout this process, she shared her cell number in case I needed to reach out with questions. This whole process of breast surgery was not on my 2024 bingo card, but if you are going through this, cancer or not, surgeons do not come any better than Linda Liu. I can not recommend her highly enough!

Arrived for my consultation. Dr Gal and office staff were great. Everything was explained to me,…read moreanswered any and all questions I had. I would definitely recommend Peoria Cosmetic Surgery.

I cannot say enough wonderful things about Dr. Gal. I knew I was in the best hands all throughout…read morethe process, from my consultation until my follow up. Dr Gal is not only a talented surgeon, but she also genuinely listens, takes the time to understand what you want, and really cares about achieving the best possible results for every patient. And most importantly, I love my results. Choosing a surgeon is such a personal and important decision, and I would recommend Dr Gal without hesitation.

Dr. Johnson answered my questions. He explained what was happening. Nicole is awesome and…read moreunderstanding.

I am genuinely impressed with Dr.Johnson! He was prompt in responding to my initial inquiry,…read moreextensive and educational during my consult, skilled throughout surgery and thorough and patient during follow ups. He takes the time, provides superb surgical outcomes and is a joy as a provider.