AVOID. Lost referrals. Deny they accept insurance. They call me RE: referral - oh do not accept…read morethat insurance. Oh we operate multiple businesses here. Other biz accepts that insurance. Appointment goes OK - DOCTOR IS GREAT. Incomplete orders to medical facility. No pain meds @ Rx - another follow-up. Another call to schedule follow-up appointment - forgot to schedule. Unsure if this is "in play" here, but more and more medical practices are nothing more than shells macerating for some conglomerate. Doctors are employees without any ownership or oversight for the staff. Staff turnover is horrific with least cost apparent. There is a valley urology multi-location practice than worse than this. But my opinion a race to the bottom.

I saw Dr. Zhubii on 2-11-2025 to discuss surgery for my frequent diverticulitis flare up…read moreHe explained why surgery would benefit me and I agree to this procedure He explained it would take around two weeks before someone would contact me from his office I did receive a call from staff around a week and a half later to find out what hospital and date would be best for me. It has been 4 weeks since my office visit and I have not heard from Dr. Zhubi office. I don't feel confident dealing with a surgeon or his staff that do not follow up or communicate with patients. This doctor and staff have lost my confidence and I will seek medical care elsewhere.

Amazing care. Dr Hippensteel is the best! Sorry to lose Dr Miller. He was the best! The office…read morestaff very accommodating

Went to see Dr. Roth after waiting half hour nurse pops head out and says he running at least a…read morehour more behind schedule and that if wanted to reschedule instead of waiting endlessly after driving over a hour to get there and taking time off work. Rescheduled for 1st appointment at 730, weeks later next available. Only for the Dr. to decide its not convenient for him to start at 730 anymore and will not see patients till 8:30 from now on. They waited till a couple days before to have nurse call and say tough your time doesn't matter I have a 10:30 that day. Which means I would have to miss another day of work. So now new appt further weeks out. Hard to want to see a Dr. with no regard to his patients time. So rude, you all ready have appointments and just change your time without any respect for your patients that made appointment weeks in advance to see you. Totally unacceptable.

The plastic surgeon coordinator / scheduler is extremely rude and condescending! Today, at 3:30, I…read morecalled in asking to speak with a certain person (after leaving a voicemail twice in three days). The coordinator proceeded to tell me I was calling the wrong area and that every time I leave a message she has to forward my call (huffing and puffing). I proceeded to TRY and ask her what number I should be dialing on the IVR - before I could, instead, she just ignored me and transferred my call. I was unsuccessful in reaching my person I needed, so I called her back to let her know that if she tells patients they are directing their calls to the wrong, area she should also provide them with a solution ex: tell them where to dial and that she was extremely rude. She then said, "your agent is ready do you want me to transfer you now?" I said "I'd like you to not be rude and then transfer me nicely!" She then said "oh, sweetie, I hope you have an amazing day!" In a condescending tone, transferred me with no apology, and my agent I needed was not available. "Great staff?" Not the plastic surgeon coordinator!

I had an umbilical hernia mesh procedure done here at the recommendation of my primary doctor. At…read morefirst I was very impressed with their communication prior to the appointment. I filled out the pre surgery paperwork, noting that I was allergic to OxyContin, Percocet and any other opioid. Not because I have an addiction issue, but because I am actually allergic to them. Like deathly allergic. I am also allergic to penicillin. I appreciate that they were also very transparent about the co-pay costs ahead of time. When I got there first thing in the morning the they quickly ran through the paperwork with me and I advised them that they didn't have my allergies listed. They corrected that and gave me a wristband noting them. A very nice girl then whisked me back to pre-op noting my wrist band and asking me to verify what my allergies were. When she put me on a gurney and gave me a warm blanket I noticed it had some gummy residue substance on it which caused me to raise my eyebrows. After that the anesthesiologist came in and gave me a rundown on what he was going to do which was reassuring. Then I met Dr Damore who barely looked at me while he gave me a rundown on what he was going to do during the procedure, and then in front of the nurse told me that he would make sure to prescribe me a minor opioid (I forget the specific brand) afterward to help with the pain. I told him that was a hard negative, holding up my wristband and saying I had already advised them at least twice that I couldn't take them. He finally looked up at me and said "Oh, well then alternate ibuprofen and acetaminophen every few hours for it." At that point I almost walked out but I was there so I said screw it, let's do this. The surgery went well. The day after my surgery I got a call from my pharmacy advising me that my (I'm deathly allergic to it) pain medication was all ready to be picked up. To say this troubles me is an understatement.

Came to Dr. Huls for a second opinion and liked her much better than the previous doctor I had…read moreseen. Dr. Huls gave me some options and discussed her recommendations (which happened to be the same as the first opinion) but she actually answered my questions. Overall happy with my first visit to see Dr. Huls.

When I initially called to schedule an appointment, the soonest available opening was three weeks…read moreaway. I explained that I needed an appointment for a medication renewal and even provided the name of the medication to the scheduler before the appointment was confirmed. When I arrived for my appointment, the provider refused to see me because the medication wasn't one she had originally prescribed nor was it one she "prefers" to prescribe. Rather than explaining this to me herself, I overheard the conversation through the exam room door while she spoke with the medical assistant in the hallway. The medical assistant then came in to explain why I would not be seen. When I asked why the scheduler hadn't informed me of this when I specifically identified the medication three weeks earlier, my concern was dismissed. I had taken time off work, waited three weeks for the appointment, and still left without being seen. I left as soon as I was able to.

Best hip replacement!! I had both my hips done. I was in so much pain and limited mobility. I had a…read morewalker and scooter. Both hips were easily replaced and I am back to normal. A few years later my husband had his hip replacement and has recovered beautifully and can't believe how much better he is. we can't say enough about him. highly recommend him. First Class treatment!

I was referred to him by a colleague of mine from Brooklyn . A nurse with 30 years under her belt…read morewho knows her stuff. She didn't hesitate: "Don't bother looking at anyone else in the Valley. Go see Russo." In that heavy accent. I'm glad I listened. As a nurse myself with 26 years of experience, I've seen it all -- the good, the bad, and the downright scary. Dr. Russo is one of the best. His father was a physician, and I can say with confidence his Father should be incredibly proud of the surgeon and human being his son has become. Dr. Russo isn't just a highly skilled surgeon with a stellar track record and excellent credentials. What really stood out to me was his bedside manner. He never once made me feel rushed. He listened. He cared. And you can tell he genuinely loves what he does -- there's no trace of the burnout you sometimes see in seasoned surgeons. On top of it all, he's a family man with kids of his own, so he gets it. He understands how a bum hip doesn't just affect you, it affects your whole family. That empathy came through in every interaction. I had a left hip replacement and walked out the same day with not just a new joint, but a new outlook on life. I'm excited to soon tie my own shoes again, to ride a bike pain-free, to live my life again. If you're considering surgery and you're lucky enough to get in with Dr. Russo -- don't think twice. Thank you Dr Russo!

The owner of A Paradise for Parents openly bragged about doing nothing to protect his elderly…read moreresidents and their families during a recent Covid outbreak at one of his facilities. This was in response to a tweet from the former US Surgeon General. Screenshots are attached to this review. The lack of action is in stark contrast to current CDC guidelines for nursing homes. Thousands of vulnerable people are currently dying each week in the US from Covid. This is negligent and he should be held accountable for any deaths as a result of this in action and open omission.

In all honesty, I've been into a couple care facilities. This one has treated me the best out of…read moreall. I enjoy the food. I enjoy the staff. Everything is very well taken care of and clean. I don't have to worry about anything. It's all taken care of for me by the staff and Hal.

Exceptional compassionate care combined with superb medical expertise. I would give 10 stars if…read morepossible!

This is long overdue, but I've been meaning to post. DR. LINDA LIU IS EXCELLENT!!…read more I started out with weird symptoms in my nipple. Went to my gyn, cytology was abnormal, had an MRI (also abnormal) and was referred to Dr. Liu. I was immediately impressed with her quiet confidence and calm factual demeanor. She mapped out a plan, genetic testing, more tests and likely surgery. She felt that it might not be cancer, but I was having high risk symptoms that would have to be addressed. After the tests came in, she recommended surgery & warned that I might lose my nipple. Also, Dr. Liu called me personally with results and to discuss treatment plans. My mother got all panicky and insisted on a Mayo second opinion. They agreed 100% with everything Dr. Liu had said. Throughout this process Dr. Liu kept in touch. The next step was meeting reconstructive surgeons, again Dr. Liu was always available texting as I interviewed three different plastic surgeons. I decided on Dr. Michael Meno and proceeded with both surgeons working together. Everything went fine and I ended up KEEPING MY NIPPLE!! I now have a matching set of perkier breasts that DO NOT have cancer! Dr. Liu was calm and confident throughout this process, she shared her cell number in case I needed to reach out with questions. This whole process of breast surgery was not on my 2024 bingo card, but if you are going through this, cancer or not, surgeons do not come any better than Linda Liu. I can not recommend her highly enough!

Went in Dec 2022 for a gynecomastia removal in both pecks. I've never had surgery before and was…read moreextremely nervous/uneasy at the thought of surgery as a whole, but the entire team at Peoria Cosmetic Surgery made it a seamless and relatively painless process. Dr. Gal led my surgery and was great all around from start to finish. I am currently in my recovery stages and have had no complications or complaints. I would recommend them to anyone looking to get this procedure, I wish I would have done it sooner.

I have had the best experience with Dr. Gal that I could have hoped for. I scheduled a consult for…read morebrachioplasty, and she spent a lot of time going over all the options, all the pre-surgery information, all the surgery information, all the post-surgery information. She could not have been more thorough and thoughtful as to my needs and concerns. Surgery went very well; I am about 6 weeks out and my arms are looking wonderful. I still have more healing to do, but I am very confident that the results will be what I was hoping for. In addition to Dr. Gal, her staff is remarkable. It starts with the office manager, Candy, front desk, Lori, surgery assistant? Jen (I may have just given her a new title). They are some of the kindest people I have ever had the pleasure to see in a doctor's office. I followed my surgery up with a series of laser treatments with Lauren, who does the most gentle work on your skin. I would not hesitate to recommend Dr. Gal to anyone looking to take care of an issue you are having. You will not be disappointed.

Stop looking and go see Dr. Johnson…read more I only wish someone had told me that 12 years ago. After breast cancer, a double mastectomy, and two failed reconstruction surgeries, I ended up with a chest that looked like a muscular man's. I had lost hope. Dr. Johneon gave me back more than a beautiful reconstruction--he gave me my confidence back. Working in the beauty industry, I know perfection when I see it, and his work is truly exceptional. Thank you, Dr. Johndon and your amazing staff, for changing my life. I will be forever grateful.

Excellent customer service and compassion. Dr. Johnson explained my procedure. Follow up explained…read morehealing process. Excellent results and work. I recommend Dr. Johnson.

Had my first routine colonoscopy today with Dr. Chokshi and I was very happy with my care. He is…read morewarm, welcoming and made me feel safe. The nurses took amazing care, very professional, and answered all of my questions. They called me back on time and I was heading home less than 90 minutes after I arrived. Results were clear so I don't have to return for five years!

The staff were very attentive and kind. Very punctual with…read morescheduled appointment time and process. Great experience.