If you're a pretty girl driving an expensive car the employees (here, Gabe) will go above and…read morebeyond to help you, including leaving a store full of other customers. And, if you're just standing by your vehicle waiting for your husband to finish buying tools like my wife was - which takes longer due to employee Gabe helping said girl - the employee, Gabe - will instead give you attitude and ask you to stop staring at him. Why the attitude? Who knows. Why anyone, employee or not, would address my wife like that im not sure. But why an employee wearing Oreilly's gear while obviously on the clock would yell at a customer is just flat out inconceivable. All I know is I waited in line a long time because there was only one employee to help out while Gabe was rizzing up the girl outside. Then I come out to find he snapped at my wife for merely standing by our car. So I had to deal with changing my battery while my understandably angry wife was fuming. Clearly this isn't what I felt would've been my experience at O'Reilly's. But hey, if you're a hot girl driving a nice car, Gabe will help you out - other customers be damned

Chris provided exemplary service today, helping me replace my windshield wipers, popping the hood,…read moreand adjusting the wiper arms that were out of position. Thank you!

I bought a Tonto cover for my F150 about two years ago. The side seals cracked, so I went to Sam T…read moreEvans to purchase new seals. I spoke with Taylor about the new Seals. He looked up my old invoice and said let's try to get these under warranty. Two weeks later Taylor called and I had new seals waiting for me at no cost. Taylor went out of his way to help and even refused a tip that I offered him. Outstanding young man and business!

Helen is fantastic to work with. We had a big problem with some old paperwork, and she really…read morehelped us out! It's nice to find a person who cares and is willing to go the extra steps to help a customer. Truly appreciate her dedication to customer service! L Waters Eagle Mountain City

Every time I've walked into this O'Reillys I've felt like they've gone above and beyond for me…read more Helping me pick out and change windshield wipers, making sure I had everything needed to change the spark plugs in my vehicle. They even helped pump up my bike tire once. So helpful and so kind. It's the only OReilly location I'll go to.

Though I can't prove it, I'm convinced the light bulbs in cars have their own labor union. The…read morebiggest piece of evidence I have is that I'm pretty sure the union boss called for a strike last week, because on Saturday I had to replace 4 bulbs in various places on the car. And that's after replacing a tail light last week to avoid getting pulled over for a third time in Moab. Here's what I know about O'Reilly. They're right off of State Street in the mid-south party of the valley (Midvale nearing Sandy) and they have a surprisingly large store. I don't ever get into the really gearheady kinds of auto parts - let's leave that to the experts - but O'Reilly has a nice selection of the easy-to-fix stuff that's laid out as self serve on the sales floor. You know the stuff: fluids, wipers, bulbs, accessories, and more for the quick fixes. They've also got several pros on hand who can look anything up on their snappy computers and fetch (or order) any part you'd like to get your hands on. They were more than willing to help me find what I needed and gave me the ever important reminded NOT to touch the headlight bulb as I was installing it. Good reminder. The store is nice, lots of parking, and full of people willing to help. A lot of the old union bulbs have now retired and the new guys are shining brightly.

Incorrect descriptions on parts. Do not trust their statements on parts. Look at the manufacturers…read morewebsite first. They listed an item as a 3" lift. Complete lie! Manufacturer shows it as a 1 1/2" lift!

Zero stars. . . . The Worst 4x4 place I've dealt with in over 30 yrs. Ordered my kit. . . . …read more Shortly after I get an email stating not all parts were in stock. No estimation of delivery date. . . . Not much info. All of a sudden I get a UPS notice. Scan the QR code & the UPS website says No info contact the shipper. Called UPS & they said the tracking number I had was invalid. So no way to access shipping info or change any delivery instructions. Got a hold of Tony today 2/5/25 who informs me my shipment is on its way back. & If I want it resent it'll cost me $228. No thanks. Just return it. Oh, that'll cost you $228. Tony is worthless. . . . As is Jackit

I ordered a part through an invoice that was sent by a sales rep. I was told it'd be shipped out at…read moremost in 7 days. 2 1/2 weeks later I still hadn't even gotten a confirmation email but my money was taken out for the purchase. I attempted to contact them multiple times and when I finally treated to get my bank involved, they sent me a shipping confirmation. At that point I did not want the part anymore from a company that is horrible with communication and doesn't uphold their end of the purchase. I was told when I return the part, I would get my money back. When I received the part, the powder coat was just falling off the part. My hands were covered just 5 minutes into holding the part. Burrs and crap quality all over the rear diffuser. I still have not seen my money and I have tried reaching out to them again to no avail. Definitely disputing with my bank and anybody who bought from them should do the same.

Sketchy, fraudulent company. Ordered a $500 part for my car that never shipped. They deleted my…read moremultiple comments on social media trying to reach them. Zero responses to my emails. I'm going to have to open up a claim with my bank to hopefully get my money back. DO NOT do business with Strafe Design!

I recently needed to find a hitch for my girlfriends car, not only were they super quick to respond…read morebut they gave me a fair price as well. The part was in great condition for what I paid for it and I couldn't be happier. Definitely recommend them, and will definitely return.

Purchased a 200$ turbocharger that was supposed to be in "new condition", after 2 days it failed…read moreand all small auto wrecking refused to make any effort to help with a new part or refund. I would never recommend this place to anyone!

I had previously gone to another AutoZone and purchased a car filter that required pick up at this…read morelocation. I went inside and stood at the checkout line. Standing there for several minutes, I looked further to the back of the store and saw three employees plus a customer standing around a car battery on the ground. I don't understand why or how they were incapable of noticing the other customers. In fact, two more employees emerged from the back to also walk over and stare down at the battery. (!!!) I will never know what was so engaging about the battery, but it required *everyone's* attention and *everyone* had to stare at it. Two guys even tapped it with their shoes. Heck, as I stood there waiting, I, too, stared at the damn battery. After being invisible for five minutes, I finally cut the air and asked one of the men, "Um excuse me, may I get my merchandise so I can leave?" Whoa. I had broken the magic spell that the car battery held over all five of the men. For a split second they were freed from the battery's trance. One guy broke away to hand me my purchase order, while the rest of the fellas stayed huddled around the stupid m*f*'ing battery. Four stars for AutoZone carrying good products. One star for today's crummy service.

Customer service is garbage. Treat you as though they don't want your business. I asked questions…read moreand was confronted by a young kid eating a sandwich who didn't make eye contact and simply nodded yes or no and rang me up without mentioning the total cost or making eye contact. Gladly will take my business elsewhere.

They fit my used racks w new brackets, installed within a few minutes and added a key. They were…read morefast, efficient and friendly. I'd highly recommend!

Zach is amazing. Top shelf service. Honest people. Zach helped me negotiate all my options with…read moreincredible knowledge and clarity. Thank you!

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

Jason was a HUGE help today. There were only two people working tonight. I was in dire need of help…read moreand he made himself available. Double checked the battery was no longer working and then offered to help. Thank you to Jason and AutoZone

Bought a serpentine belt at 8:52pm. I wanted to make sure the new belt matched up to the old one…read more Mike A behind the counter threw the new belt over the counter at me and I had to catch it from falling. He said he closes the store everynight at 8:55pm to help him close and leave. I told him that was illegal and he said nothing. Its no wonder this business is failing.