I stopped in to get an air filter for my new used car. Parked my car right by the front door, and…read morewalked right in. I'm not sure if they had a limit of how many people could be in the store at one time, because of the Covid-19 because people where just walking in. I noticed right away that there was a barricade of bins right by the cash registers, with the credit card reader sitting on top of the bins. Registers didn't have the plexi glass in front, so I'm guessing this is their way of providing social distancing. I was helped right away, and when they asked me what kind of car I had, I said I didn't know. The gentleman behind the counter was willing to walk outside, and get my vin number, and started to do that when I stopped him, and said "I have a picture of it on my phone", which I handed him He looked up the part, gave me two options, I asked him what the difference was and he explained it. I chose one, he rang me up. I used the credit card reader, and was out the door in less than 10 minutes. No problems, fast service.

What can I say about this place? I didn't really have great service here. When I first walk in I…read moreneeded help finding the right parts for my car. Well there really isn't any lines, so you'll just need to jump to the nearest counter that was available. I waited like maybe 5-10 mins and finally a counter was opened. I walked up like 5 seconds after a customer left...the guy ignored me, checked his phone text and then went on to make a personal call to his "babe". He had like 5-10 min call ignoring me, while I stood there seeing if anyone else is available. After he finally finish talking on his phone, he told me the part I needed and told me where to go and get it. I stepped away for a couple of mins, came back and he was on his phone again. I just set down the parts and left. Went to autozone which was like a street away and got better service.

The collision center always takes care of me. They do great work for a good price and never…read moreovercharge on the services they are providing.

Mark Miller has been the most consistent and reliable service center…read moreI have ever had the pleasure of doing business with. They always go above and beyond with their service!

Gabe was super great! Not only did he help me pick out low beam lightbulbs that worked for my car,…read morebut he also installed both for me. Autozone refused to install them and for someone who knows nothing about cars, this made all the difference!

I go to this place every time I need fluids or have a car bulb light out, they're always helping me…read moreout with questions or concerns and even replaced the bulb I needed for my tail light, for free! Highly recommended!

Just reviewing for this location and the in particular the staff. Failed to grab any names to give…read morecredit to b/c auto zone is like harbor freight in their ability to create and maintain clear levels of customer expectations in general. In terms of the products, quality, you get what you pay or wont do on yourself. That stability of expectations is also the reason they look identical with the same trashy accessories from 15 years ago without the surprise finds at harbor freight. Overall, their introduction a 2nd option of diagnostics is dramatically undervalued and has saved me the thousands. 4.5 for this location and usually 4 for other, but I applaud anyone that helps predatory behavior from dealerships. Alright, get off my lawn

A very big thank you Lilith for being extremely helpful and went the extra mile! Will be coming…read morehere again.

They have the military discount and appreciation on the window. Yet when I went and asked for it…read morethey took my info and my item stayed the same price ¯\_(ツ)_/ maybe they made a mistake. But seems misleading.

not vey intelligent help anywhere in that establishment. asked them to test a motorcycle battery…read morefor me and they said "they can't and most auto parts stores won't" haha get out of here took it straight to autozone and they tested it and got me right

I needed some flare nut wrenches that were discontinued so the ordered them from another location…read more They have good customer service as well.

I would love an explanation to why the employee working on 6-2-2024 at 12pm is saying that it's…read more"too hard" to check if my battery is working or not. Why would she have been hired if she is not capable to complete tasks at work? This place is useless and clearly they hire useless humans too. I did not get any help at all from this store, don't waste your time trying to get anything done here.

These guys rock, quick service and great problem solvers if you need assistance. Good prices and…read moregreat service.

Exceptional...my daughter needed a new battery for her 2019 jetta and she was in and out in less…read morethan 10 minutes. Great service, prices and overal perfect experience. Thank you so much Intermountain Battery!

Tom is a LEGEND. Hire more people like Tom! This man…read morenavigated the store like a banshee in search of my wiper motor and would not rest until said motor was located. I LOVE TOM.

Came here to buy new bulbs for my low beam lights. The staff here isn't all that friendly. They…read morewere mostly in the back grouped up together joking around instead of offering help to anyone. There was one guy at the counter that was doing some paper works and he didn't really want to help me. He just kind of snob me off and then pointed to the direction I need to go. I know in other places such as oreiley and autozone those people can look up your car information and tell you exactly what you need. Well apparently no one offered me this. Instead I was standing by the bulb section staring at my phone googling to see what I need. Many people walked passed me with the blue Napa polo shirts and no help was offered until this nice guy who saw me and asked if I needed any help with my confused look in my eyes. He quickly found what I need on the computer and right when I was about to check out another problem occurred. Apparently right here no one is allowed to help you with anything for your car. Again I will be comparing it to autozone and o Reilly....they have both helped me replace bulbs/battery packs/other stuff. I wouldn't recommend people to come to this Napa auto parts especially if you are a novice at car part replacements. Go to oreiley or autozone which is right down the street.

Drove through 3 states to pick up some parts. Came and they had everything ready, parts were just…read moreas described and paid the exact amount I was told over the phone. Good customer service and decent prices.

beware they DO and WILL sell you the wrong part than what you ask for and agree to. they are…read morescamming people out of their money with their no return policy. make sure before you pay and sign anything you personally go see and have them give you the item they are selling.

Tips: Bring water. Wear good boots or shoes. Carry only the tools you need. Use the restroom before…read moreyou go. Wear a hat for the sun in the summer. Dress for cold in the winter. Always wear gloves. Take breaks. Plan longer than you need. You know what this place is. Head down, power through the check-in, and get to pickin. Don't expect anything, and you won't be disappointed. There are a few of these types of businesses around but this location is home. I've been able to get some great parts here over the years. Use the Row52 app/site to find cars. Set up alerts so you can get those tough to find trim pieces first. I like I buy an emblem or two each time I go and decorate my workbench.

Pick N Pull So. Salt Lake really sucks ass! Went there today, found an old Whelen Head Light…read moreFlasher that was on a older ambulance. They wanted $27 plus a $5 core can find the exact same flasher on ebay for $30 Here is the F***ed up part. It will be tossed in there dumpster bin, They are unwilling to accept any type of reasonable offer, when they are just gonna throw it away now. Seems to me if a business wanted to have returning customers, they would be a little more reasonable. So I give them two thumbs down and a fart!!