This is a great place The staff is so friendly and I always…read morefelt Very welcome every time I stepped into the office.

Dr Benjamin Thornton is an excellent orthodontist. He took over my adult orthodontic treatment from…read moremy previous orthodontist who retired. I was very nervous about the switch mid-treatment at the time-- but it turned out to be the best fortune for me, my teeth and my family. Dr. Thornton has excellent listening skills and is conservative in his approach (he does not over treat). My teeth turned out beautiful and it was always a joy to come to the appointments as the entire staff are friendly and good at keeping busy adults and kids on schedule without drama. I later sent my daughter to Dr. Thorton for braces and to fix a tooth that was stuck in the wrong position. She is now 16 with a fantastic smile. She was always happy with her treatment. We have one more teen who will need some minor treatment soon. I wouldn't consider anyone else. Kids who attend Roosevelt and South can easily walk to appointments after school. In all, Thorton Orthodontics deserves a hearty five gold stars.

I had an exceptional experience with Brad and the entire staff of Chvatal Orthodontics that I would…read morelove to share. If you are considering Invisalign in Eugene, do it here. I am 21, in college, and needed something both professional and "my age" to fix my overcrowded teeth. Some years back I had multiple consultations with other orthodontists around Eugene, all of which either told me Invisalign was not an option for my case, that I would require jaw surgery, or that my treatment would take upwards of 3 years. I was defeated and frustrated. In a final last ditch effort, I scheduled a consultation with Chvatal. Upon first visit they were very welcoming, accommodating, and understanding of my situation. Brad ensured that we would be able to fix my overcrowded mouth in just over a year. Their payment plans were very reasonable (price is higher than others in town, though, but you get your money's worth). I would need to get two bottom teeth removed to fix my underbite, and from there a series of plastic trays would do the rest. Looking back, his timeline was exactly right. My original treatment last 9 months with 40 trays. Even after this first period, my smile and face had completely altered. After another short 4 months and 20 trays, I was sent off completely changed. Brad and his team instilled a new level of confidence in myself I didn't know possible. For that, I'm forever grateful. My case was fairly complex and wouldn't normally be completed so quickly. However, Brad graciously donated an Acceledent system to me, cutting my treatment time in half. He had no reason to do this for me other than out of the kindness of his heart. This is a strong testament of he and his crew's relationship with their patients. (Acceledents run at around $500 -- they are worth the purchase, I highly recommend!) Some things I will say is that this team can't read minds nor can they always know exactly what's going on in your mouth, so I found it was important to communicate about your treatment process. If trays aren't fitting perfectly/your teeth aren't tracking right/there are still gaps where there shouldn't be, say something! You pay a pretty penny for Brad's care but it is certainly worth it if you take advantage of the experience. I don't mean to be so long winded, but I wish I had read something like this while deciding on where to pursue Invisalign and what the process would be like. I have a completely different smile (and face) thanks to Chvatal Orthodontics. It's really worth that free consultation to see for yourself. I'll post before and after photos here later. Thank you Brad and team!!

Well, every worker was very kind and respectful which I loved. However overtime my permanent…read moreretainer on my bottom teeth has caused my jaw to shift which I really do not like. Yes they totally changed my smile (specifically my teeth) which I love, but overtime it has had negative effects because it has messed with my jaw. I wish I could get my jaw fixed by them because they are the reason it shifted. Like I said everyone was really nice and kind, but it would be a 5 star review if I got a true smile that hadn't shifted my jaw overtime.

Making the decision to have someone treat your children is never easy. When it came to choosing an…read moreOrthodontist, my wife and I did our research. After multiple consultations we chose Dr. Gass for many reasons. Not only do we feel he is a knowledgeable orthodontist, but he was personable as well. He personally sat down with us, explained his treatment methods and offered an opportunity to ask questions. We didn't feel like our time in his office was an inconvenience. Dr. Gass offered informative answers as well as professional and personable conversation that put us at ease and helped make our decision to have him treat both of our children. In addition, Dr. Gass's staff both back of house technicians and front of house office staff are second to none. We are greeted by first names and always made to feel welcome. Our kids never complain about going to the orthodontist, they welcome the opportunity to see their favorite techs and catch up on the happenings between visits. That always makes my wife and I that much more comfortable with our decision. My son has completed his treatment and we couldn't be more pleased. His smile is constant and contagious. My daughter has about six months left. As excited as she is to get her braces off, we're almost saddened by the fact we will not being seeing Dr. Gass and his staff on such a regular basis. If your looking for the perfect place for great orthodontics, don't pass up the opportunity to go see Dr. Gass and his team. We are so happy we did.

Was referred by sonja sprouls and could not be happier with the service. It was quick easy and…read morepainless. Staff was super friendly and authentic

Such a high level of care.! From the friendly staff, each and every time I've been in the office…read moretheir bedside etiquette is professional and personal. Very happy with the outcome and I even had to return for a small intervention post procedure and was taken care of without any additional charge. That never happens. Seven Stars!

Honestly I've never been here but reading the responses from dr G on these negative reviews are…read moreenough to keep me away. Dr G you claim you'll never be dismissive as you are being dismissive about the complaints! That makes no sense. You can't tell people they are wrong for feeling the way you or your staff made them feel. Definitely going to keep looking for a better orthodontist for my son. It's not even about the negative reviews, only the way the dr has responded to them.

My entire family has received braces from Dr Binion. There office is amazing. Wonderful company.read more

Andy is considerate, kind, helpful, super qualified and has a great staff!…read moreKarl Wagenknecht, DMD

We love Dr. Trammell and the highly skilled professional crew at the office! They make the whole…read moreprocess very smooth and understandable. Also the optional early AM appts are great so our son doesn't miss any school. Both us and our eight year old son give a thumbs up in recommending them for your orthodontic needs. In an unrelated matter to their skill but something that is annoying to women in general is a bathroom that was clearly designed without any input or thought to women's needs. Because let me tell you... no woman likes to pee with her purse in her lap. So can we get a hook installed on that door or wall please?

If a zero star rating was possible, that is how I would rate Dennis Trammell. My daughter had…read moreorthodontics through Trammell as a preteen in preparation for more extensive work later on, as a teenager. After a change in dental insurance, resulting in a change in orthodontists, we discovered that there was irreversible damage to the roots of her four front, upper teeth as a result of the shoddy work done by Dennis Trammell. It's definitely a good thing we didn't go forward with the next wave of treatment proposed by him since it would have lead to a severe underbite and further damage that would have eventually led to tooth loss. She would have likely ended up with flippers for her front teeth at a very young age. It cost us thousands of dollars in shoddy work from Trammell that could have been devastating for my daughter. Unfortunately, I also had orthodontics done by Trammell during the same time frame and I now have trouble chewing my food. When I complained to him about my bite and told him that my dentist was appalled by the results, he replied "it looks good to me." Thousands of dollars later, my bite is way off and my dentist is attempting to help me correct it, although it looks like another round of orthodontics to correct the problems created by Trammell's work will be necessary.

This location was able to see me for some emergency dental work before my dental insurance lapsed…read more(due to a change in employment). I called several places that just said sorry... No openings. Gentle Dental actually took the time to check with the dentists in the office to see who could squeeze me in. Turns out my procrastination/laziness will cause me to have some more dental work done but Dr. Andrews and the hygienist were helpful, attentive and everyone was extremely kind. I'd also like to give a shout out to the ladies at the front desk. The best customer service that I have experienced in a medical/dental setting. I highly recommend this location!

I've been here on and off over the years due to insurance. It's been just ok. Some of the people…read moreare super nice and some are not. I've received $500 broken mouth guards twice and had to have them redone. Fine, things happen. The last few times I needed cleaning or fillings, I've had to wait months for an appointment. That's fine, I get your busy. But I had two upcoming visits scheduled for August and September that I made in January. The other day I got a text saying the hygienist I was to see was leaving and they didn't have anyone else to see me so they were canceling my appointment. No reschedule, just canceled. I've already been waiting 7 months. A few days later I get another text saying the dentist is leaving and they are also canceling my September visit. What the heck? Now I have no interest in going back and have to do the whole ridiculously time-consuming research for a new practice.

Calling and making an appointment with this place is always a nightmare. You are forced to call a…read moregeneral number, they take all your information and then tell you there isn't an appointment available or you need to talk to the local branch. You are then transferred to the local office who doesn't answer the phone. The local office leaves you a voicemail if you can't pick up and they ask you to call their general number. You get stuck in a loop of calling a number who can't help you and being transferred to a number that isn't picking up. I haven't had any bad experiences with any of the dental work they perform, just the lack of appointment and difficulty scheduling appointments.

Our family is new to this office. Every visit has been very pleasant. All staff is attentive,…read moreespecially those assisting Dr. Reddy. We have been patients of other offices not connected to Willamette Dental and have felt pushed on treatment that seemed aggressive. Our child loves Dr. Reddy!